Niantic Support

@NianticHelp

Official Niantic account for support-related news and info for

@ingress

@pokemongoapp

and

@hpwizardsunite

. For 1:1 support, submit a request in-app.

San Francisco, CAnianticlabs.comJoined April 2017

1,710 Following

217K Followers

Niantic Support’s Tweets

Niantic Support Retweeted

Pokémon GO

@PokemonGoApp

12h

Time to do some research, Trainers! To celebrate Lunar New Year, Minccino, the Chinchilla Pokémon, will be available to encounter after completing certain Field Research tasks starting at 2 p.m. in your local timezone.

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Niantic Support

@NianticHelp

Feb 1

As a workaround, please claim your rewards the day you finish the set. We will continue working towards a fix. Thank you for your patience!

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Trainers, we're looking into a bug affecting GO Battle League, where after your last set of the day, if you wait to claim your rewards until a following day, that set will be counted towards the following day's maximum daily matches.

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Niantic Support Retweeted

Pokémon GO

@PokemonGoApp

Jan 31

As we continue to test variables during this preseason, you may notice changes in the upcoming days, such as the distance required to unlock a set, the maximum number of sets allowed in a day, and possibly more. Thank you for your feedback as we continue tuning #GOBattle League!

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Who to follow

Pokémon GO Hub

@PokemonGOHubNet

Pokémon GO Hub brings you the latest GO news, guides, leaks and community written articles.

no Brasil/Latam. Carioca em São Paulo.

Niantic Support Retweeted

Pokémon GO

@PokemonGoApp

Jan 31

IT’S TIME TO BATTLE!

We have now completed rolling out the #GOBattle League preseason! Trainers who are level 10 and up can now enter and test their luck. Do you and your Pokémon have what it takes to be the best?

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Adventure Sync is now available in Harry Potter: Wizards Unite! If you play multiple Niantic games and your accounts share a login method, your recorded distance will match across the games. For more information, visit our Help Center:

HPWizardsUnite: Adventure Sync

Adventure Sync is an optional mode that records your kilometers walked even while the Harry Potter: Wizards Unite app isn’t open. Using Apple Health or Google Fit, Adventure Sync allows you to st...

niantic.helpshift.com

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Niantic Support Retweeted

Pokémon GO

@PokemonGoApp

Jan 31

Our February events announcement is here, and we’re sure you’ll love the whirlwind of updates and events coming your way. Read up, Trainers!

pokemongolive.com/post/feb2020-e

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Niantic Support Retweeted

Pokémon GO

@PokemonGoApp

Jan 31

Trainers, to ensure stability as we roll out some fixes, access to GO Battle League will be closed for 1-3 hours, starting now. Matches already in progress will not be affected by this, but you won’t be able to start new matches until GO Battle League is reopened.

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Progress has been rolled back for those currently on relevant steps of Special Research as a side effect of this fix. We apologize for the inconvenience! Please contact us via in-app support if your Special Research progress has been affected by this update.

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Trainers, earlier today we made an update so that GO Battle League matches now count towards Special and Field Research. This update does not affect Field Research collected before the fix.

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Trainers, we're investigating visual bugs causing various stats in the GO Battle League hub such as the win count to not update after each match. As a temporary workaround, exiting and re-entering the hub should resolve these issues. We apologize for the inconvenience.

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Niantic Support

@NianticHelp

Jan 29

Harry Potter: Wizards Unite version 2.9.0 features Adventure Sync! To understand how it works and to learn how you can activate it on your app, check out this post:

Adventure Sync 101 & Troubleshooting

Hi everyone! As Version 2.9.0 continues to roll out, I know many of you are excited and curious to learn more about the Adventure Sync feature.

community.harrypotterwizardsunite.com

Niantic Support

@NianticHelp

Jan 29

Trainers, check out our article for an overview of how to participate and improve your rank in GO Battle League!

Pokémon GO: GO Battle League

GO Battle League is a global matching system that lets you battle with other Trainers around the world, earn rewards, and improve your global ranking. Note: This feature is only available to...

niantic.helpshift.com

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Niantic Support Retweeted

Pokémon GO

@PokemonGoApp

Jan 29

Attention, Trainers! Liverpool ticket sales have been pushed from January 31st at 8:00 a.m. GMT to February 14th at 8:00 a.m. GMT.

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Niantic Support Retweeted

Pokémon GO

@PokemonGoApp

Jan 29

Trainers, to ensure a smooth feature launch and prevent server issues, we have temporarily paused the rollout of GO Battle League. We will provide updates as soon as we are able.

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Niantic Support Retweeted

Pokémon GO

@PokemonGoApp

Jan 28

Attention

Trainers will soon be able to battle other Trainers from all around the world! We’re excited to announce that the #GOBattle League preseason will be starting soon! Learn more: pokemongolive.com/post/gobattlel

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Niantic Support Retweeted

Ingress

@ingress

Jan 28

#IngressFS First Saturday events activate this weekend, Feb 1. Meet local agents and earn double AP. Sign up today at ingress.com/events

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Niantic Support

@NianticHelp

Jan 27

We are investigating an issue on #WizardsUnite where players receive an error message when attempting to open Portkeys. Please follow this discussion on the Community Forum for updates:

Portkey Portmanteau Issue

We are investigating an issue that occurs when players attempt to open a Portkey and receive a 'Connection Lost' error message.

community.harrypotterwizardsunite.com

Niantic Support Retweeted

Harry Potter: Wizards Unite

@HPWizardsUnite

Jan 27

Adventure Sync is rolling out to Harry Potter: Wizards Unite this week and will make your daily adventures even more rewarding! Learn more here: harrypotterwizardsunite.com/post/adventure #WizardsUnite

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Niantic Support

@NianticHelp

Jan 24

Trainers, use the search term "tradeevolve" to see which of your Pokémon are eligible for trade Evolution bonuses! See our article for more handy search terms:

Pokémon GO: Searching and Filtering your Pokémon Inventory

As your Pokémon collection grows, you can use keyword searches to quickly and easily narrow down the list of Pokémon that you have caught. To Search Your Collection:In Map View, tap...

niantic.helpshift.com

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