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  • #1005

Closed
Open
Opened 1 week ago by Minds Gitbot@mindsgitbot:bug:
Report abuse New issue

Incorrect Video Upload Limit

Summary:

I'm a paying Minds Pro user. My 35-minute video upload of 3.77 GB was rejected for upload to Minds with the message that I have an upload limit of 4 GB. Minds Pro is advertised with a video upload limit of 5 GB.

Steps to reproduce:

N/A

Browser and OS

Chrome / Windows reported by: @Arcavius

Related issues
0

  • Discussion 8
  • Designs 0
  • Minds Gitbot :bug: @mindsgitbot added Status::Validation Type::Bug (Triage) scoped labels 1 week ago

    added scoped labels

  • Bill Ottman :dragon_face: @ottman added Platform::Browser Status::Backlog scoped labels and automatically removed Status::Validation label 1 week ago

    added scoped labels and automatically removed label

  • Bill Ottman :dragon_face: @ottman added Customer::Pro scoped label 1 week ago

    added scoped label

  • Bill Ottman :dragon_face: @ottman added Product::Pro scoped label 1 week ago

    added scoped label

  • Bill Ottman :dragon_face: @ottman added Priority::1 - High scoped label 1 week ago

    added scoped label

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 1 week ago
    Owner

    @markeharding

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 1 week ago
    Owner

    https://0715119.s3.us-east-2.amazonaws.com/LP-WRSR-11.mkv

  • Bill Ottman :dragon_face: @ottman made the issue visible to everyone 1 week ago

    made the issue visible to everyone

  • Bill Ottman :dragon_face: @ottman added Sprint::01/01 - Xerothermic Xenarthra scoped label 6 days ago

    added scoped label

  • Bill Ottman :dragon_face: @ottman assigned to @xander-miller 6 days ago

    assigned to @xander-miller

  • Ben Hayward
    Ben Hayward @benhayward.ben · 4 days ago
    Developer

    @ottman can you lay out the expected behavior of this system. Right now the limit appears by my testing to be 4GB for pro and non-pro users.

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 3 days ago
    Owner

    https://minds.com/pro says 5gb. Upload videos or images up to 60 minutes in length, 5 GB in size and 1080p in resolution. Publish your own blogs with our easy-to-use editor.

    Let's increase it if possible as we have been selling it saying that. @markeharding

  • Bill Ottman :dragon_face: @ottman assigned to @benhayward.ben 3 days ago

    assigned to @benhayward.ben

  • Ben Hayward
    Ben Hayward @benhayward.ben · 3 days ago
    Developer

    And what should the limits be for non-pro users?

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 3 days ago
    Owner

    I believe it is 30. And should stay that way for the time being if you can confirm.

  • Ben Hayward @benhayward.ben closed 3 days ago

    closed

  • Bill Ottman :dragon_face: @ottman reopened 2 days ago

    reopened

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 2 days ago
    Owner

    Why was this closed @benhayward.ben

  • Ben Hayward
    Ben Hayward @benhayward.ben · 1 hour ago
    Developer

    @ottman

    Sorry, my mistake, possibly dragged it into the wrong column on our sprint board.

    In addition to the above, what should the filesize limits for non-pro users be? It seems to be 4GB for everybody by my last testing, so are we saying for non-Pro its 4GB, for Pro it's 5? Feels a little off to me.

  • Ben Hayward @benhayward.ben added Squad::Yellow scoped label 40 minutes ago

    added scoped label

  • Ben Hayward @benhayward.ben added Status::BuddyReview scoped label and automatically removed Status::Backlog label 1 minute ago

    added scoped label and automatically removed label

  • Ben Hayward @benhayward.ben added Status::Review scoped label and automatically removed Status::BuddyReview label 1 minute ago

    added scoped label and automatically removed label

  • Ben Hayward @benhayward.ben added Status::Follow Up scoped label and automatically removed Status::Review label 1 minute ago

    added scoped label and automatically removed label

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Customer::Pro Platform::Browser Priority::1 - High Product::Pro Sprint::01/01 - Xerothermic Xenarthra Squad::Yellow Status::Follow Up Type::Bug (Triage)
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Ben Hayward
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Xander Miller
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Bill Ottman
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Minds Gitbot
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Mark Harding
Reference: minds/minds#1005