Summary

@Zoraya reports that the site is broken for them when they use Firefox. Chrome lets them visit but still has many errors.

See comment thread here for more info: #1596 (comment 199107927)

I only have 4 extensions, very basic like Gmail notifier, URL shortener, Lastpass, and screenshot extension which I seldom use because I use Snagit. I rarely use Firefox, but I ensure that the version is up-to-date. All my Chrome bookmarks are exported there, in case Chrome crashes, so Firefox is basically my back-up browser. I have no ad blockers, no script runners - I do not even fully understand that. I have a full licensed anti-malware that never gave me a problem. I do not know what's wrong.
Running on licensed Win 7, 8GB ram, 465GB free disk capacity at the moment.
Chrome is also up to date, all programs and drivers are up to date.

Just to add, I am having difficulty connecting to Minds server. I use Chrome in posting, but I have to painstakingly refresh the Minds URL to ensure that my post shows because I keep on getting disconnected. My internet is stable, dynamic IP, no problems with other websites, etc.
iPhone app keeps on getting this error to something like failure to connect, so I keep on pressing the avatar to get to my main feed. When I open an image, it blinks first before it loads. These are random inconsistencies. My phone has few apps, all are cloud-based, and only the Minds app is having an issue.
I assume [which could be wrong, but worth considering] that the problem with Firefox is the Minds website not loading fully because I keep on getting disconnected. It is like a half-loaded website with broken images, but in this case, broken texts and scattered Menus.

Steps to reproduce

(How one can reproduce the issue - this is very important)

Platform information

Firefox, unable to reproduce locally or on live site, but other users have complained so it isn't fully an isolated indecent.

What is the current bug behavior?

Looks like fonts and icons aren't loading, there are other issues.

What is the expected correct behavior?

Site should load fine.

Relevant logs and/or screenshots

Possible fixes

I may have to try extract the HAR dump and look into which network requests are failing, presuming that is the issue.

added scoped label

mentioned in issue #1596 (closed)

added scoped label

@Zoraya I've no idea of your technical ability, would running through this guide and sending me your HAR dump be a possibility? There's nothing you can break in there.

https://www.inflectra.com/support/knowledgebase/kb254.aspx

Hi @benhayward.ben

Good morning.

I have already uninstalled Firefox. I installed Opera as a replacement and Minds functions well as well as in Chrome. Also, I don't experience being disconnected to the server recently on both browsers unlike two weeks ago.

I decided to let the problem with Firefox go and look for an alternative. If I can find the time, I'll install it again and follow your instruction to generate the HAR file for Firefox.

Thank you.

Closing this issue due to age, any further issues please feel free to let me know and I can re-open it.

closed