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  • #1234

Closed
Open
Opened 2 weeks ago by Jack Ottman@jotto141
Report abuse New issue

Transcoding issues

Summary

Many videos are stuck in transcoding or returning transcoding errors

Steps to reproduce

Look at all latest videos at https://www.minds.com/newsfeed/global/latest;type=videos;all=1

More examples:

https://www.minds.com/newsfeed/1051666069718081536

https://www.minds.com/media/1051419914342838272

https://www.minds.com/media/1051456165068922880

Platform information

Canary mode ON, MacBook Chrome, iPhone 7 Safari

What is the current bug behavior?

Videos will not play due to transcoding

What is the expected correct behavior?

Videos should complete transcoding in reasonable amount of time and users should be able to play them

Relevant logs and/or screenshots

Screen_Shot_2019-12-11_at_11.46.07_PM

Possible fixes

(If you can, link to the line of code that might be responsible for the problem)

Edited 2 weeks ago by Jack Ottman

Related issues
0

  • Discussion 9
  • Designs 0
  • Jack Ottman @jotto141 added Type::Bug (Triage) scoped label 2 weeks ago

    added scoped label

  • Jack Ottman @jotto141 changed the description 2 weeks ago

    changed the description

    • Mark Harding
      Mark Harding @markeharding · 2 weeks ago
      Owner

      For some reason the production image didn't correctly tag itself on the amazon side so was running out of sync. These should all be resolved now but please make a note of any that are not working.

    • Collapse replies
    • Jack Ottman
      Jack Ottman @jotto141 · 2 weeks ago
      Developer

      @markeharding check out this guy's pro site he is still complainig to me. seems like multiple issues, a few videos not transcoding and also the pro site is stretching very wide for some reason

      https://www.minds.com/pro/radio_baloney

    • Jack Ottman
      Jack Ottman @jotto141 · 2 weeks ago
      Developer

      https://www.minds.com/media/1051532904585048064

      https://www.minds.com/media/1051175169603559424

    • Mark Harding
      Mark Harding @markeharding · 2 weeks ago
      Owner

      These pre-date the transcoder upgrade but I have re-ran

    • Please register or sign in to reply
  • Mark Harding @markeharding closed 2 weeks ago

    closed

  • Jack Ottman @jotto141 reopened 2 weeks ago

    reopened

  • Ben Hayward @benhayward.ben mentioned in issue front#2109 (closed) 2 weeks ago

    mentioned in issue front#2109 (closed)

  • Ben Hayward @benhayward.ben added Priority::1 - High Product::Video Sprint::12/11 - Understood Unicorn Status::Backlog Type::Bug scoped labels and automatically removed Type::Bug (Triage) label 2 weeks ago

    added scoped labels and automatically removed label

  • Ben Hayward
    Ben Hayward @benhayward.ben · 2 weeks ago
    Developer

    A few reports through this morning; I'll use this card since there is already a conversation on it. Moved into this sprint for the sake of bug tracking. Let me know if you need a hand.

  • Ben Hayward @benhayward.ben assigned to @markeharding 2 weeks ago

    assigned to @markeharding

  • Ben Hayward
    Ben Hayward @benhayward.ben · 2 weeks ago
    Developer

    Provided by John in developer chat.

    https://www.minds.com/newsfeed/1051019718914301952?referrer=john

    https://www.minds.com/newsfeed/1051125203385753600?referrer=john

    https://www.minds.com/newsfeed/1051656013755809792?referrer=InformationLife

    Edited by Ben Hayward 2 weeks ago
  • John Ottman
    John Ottman @Johnthetester · 2 weeks ago
    Reporter

    All my test cases are working well. :)

  • Ben Hayward
    Ben Hayward @benhayward.ben · 2 weeks ago
    Developer

    Some of ColinFlaherty's videos are still seemingly in transcoding state.

    https://www.minds.com/ColinFlaherty/videos

  • Brian Hatchet :speech_balloon: @brianhatchet added Sprint::12/18 Vacant Viper scoped label and automatically removed Sprint::12/11 - Understood Unicorn label 1 week ago

    added scoped label and automatically removed label

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 7 hours ago
    Owner

    This seems to be working now. Reopen if otherwise.

  • Bill Ottman :dragon_face: @ottman closed 7 hours ago

    closed

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Reference: minds/engine#1234