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  • #2235

Closed
Open
Opened 1 month ago by Bill Ottman@ottman:dragon_face:
Report abuse New issue

Investigate jitsi connection issues

Cannot hear other person. Everything should not be muted by default.

Works fine on https://meet.jit.si/minds

Edited 1 month ago by Ben Hayward

Related issues
0

Related merge requests
1
  • WIP: [Sprint/RollingRabbit](chore): Updating Jitsi to latest version
    !653
  • Discussion 13
  • Designs 0
  • Bill Ottman :dragon_face: @ottman added Platform::Mobile Priority::1 - High Product::Gatherings Status::Backlog Type::Bug scoped labels 1 month ago

    added scoped labels

  • Ben Hayward @benhayward.ben assigned to @benhayward.ben 1 month ago

    assigned to @benhayward.ben

  • Ben Hayward @benhayward.ben added Sprint::10/23 - Quiet Quail scoped label 1 month ago

    added scoped label

  • Ben Hayward
    Ben Hayward @benhayward.ben · 1 month ago
    Developer

    I want to take a look into Jitsi this week. I have heard numerous reports of issues.

    Any extra information you feel may be valuable please do add.

  • Ben Hayward @benhayward.ben changed title from Jitsi connection issues to Investigate jitsi connection issues 1 month ago

    changed title from itsi connection issues to itsi connection issues

  • Ben Hayward @benhayward.ben changed time estimate to 5h 1 month ago

    changed time estimate to 5h

  • Ben Hayward @benhayward.ben changed weight to 2 1 month ago

    changed weight to 2

  • Nicholas Lewis
    Nicholas Lewis @javanick · 1 month ago
    Reporter

    https://www.minds.com/newsfeed/1033550489247854592

  • Luculent
    Luculent @luculent · 1 month ago

    When I enter a gathering:

    1. and i turn on my mic, without setting it as the default device in Firefox, I can talk, but cant hear anyone
    2. if my mic (output device) is set to default in FF, then I can hear, but not talk.
    3. if I am the first person in the room, then everything works fine.
  • Ben Hayward @benhayward.ben added Status::InProgress scoped label and automatically removed Status::Backlog label 1 month ago

    added scoped label and automatically removed label

  • Ben Hayward @benhayward.ben removed Status::InProgress label 1 month ago

    removed label

  • Ben Hayward @benhayward.ben added Sprint::11/06 - Rolling Rabbit scoped label and automatically removed Sprint::10/23 - Quiet Quail label 1 month ago

    added scoped label and automatically removed label

  • Ben Hayward @benhayward.ben added Sprint::10/23 - Quiet Quail scoped label and automatically removed Sprint::11/06 - Rolling Rabbit label 1 month ago

    added scoped label and automatically removed label

  • Ben Hayward @benhayward.ben added Sprint::11/06 - Rolling Rabbit scoped label and automatically removed Sprint::10/23 - Quiet Quail label 1 month ago

    added scoped label and automatically removed label

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 1 month ago
    Developer

    It has been working better for me recently? Can I close?

  • Ben Hayward
    Ben Hayward @benhayward.ben · 1 month ago
    Developer

    Still some reports of it not working, experienced one of these yesterday. I'm of the feeling that we should upgrade Jitsi but I'll have a probe into it with a couple of devices this week and see if I can isolate a specific issue.

  • Luculent
    Luculent @luculent · 3 weeks ago

    We still have some issues using Jitst, but recovering from them seems a lot easier...ie we dont have to go to another room.

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 3 weeks ago
    Developer

    @benhayward.ben can you check if the jitsi version we are using is the most up to date?

  • Ben Hayward
    Ben Hayward @benhayward.ben · 3 weeks ago
    Developer

    Spoke with Mark about this, rather than word it out, this is how Jitsi works:

    image

    We think the issues lie on Jitsi's end, on the line connecting their two servers. Regardless we will be updating the SDK to be sure this is the case, and hopefully will get the bug fixes in the latest update.

  • Ben Hayward @benhayward.ben changed weight to 2 3 weeks ago

    changed weight to 2

  • Ben Hayward @benhayward.ben moved from engine#1034 (moved) 3 weeks ago

    moved from engine#1034 (moved)

  • Ben Hayward @benhayward.ben added Status::Follow Up scoped label 3 weeks ago

    added scoped label

  • Ben Hayward
    Ben Hayward @benhayward.ben · 3 weeks ago
    Developer

    Upgraded here: !653 needs thorough testing.

  • Ben Hayward @benhayward.ben added 1h of time spent at 2019-11-12 3 weeks ago

    added 1h of time spent at 2019-11-12

  • Ben Hayward
    Ben Hayward @benhayward.ben · 3 weeks ago
    Developer

    @javanick and @xander-miller can we test this later in the week?

  • Ben Hayward @benhayward.ben removed Status::Follow Up label 3 weeks ago

    removed label

  • Xander Miller
    Xander Miller @xander-miller · 3 weeks ago
    Developer

    Of course, you can book a meeting if you like.

  • Ben Hayward @benhayward.ben added Status::Blocked scoped label 2 weeks ago

    added scoped label

  • Ben Hayward
    Ben Hayward @benhayward.ben · 2 weeks ago
    Developer

    Delay on this; we scheduled in a meeting but couldn't try it on the sandbox as they were under heavy load at that particular time.

  • Ben Hayward @benhayward.ben added Status::Follow Up scoped label and automatically removed Status::Blocked label 2 weeks ago

    added scoped label and automatically removed label

  • Ben Hayward @benhayward.ben added Sprint::11/20 - Silly Sheep scoped label and automatically removed Sprint::11/06 - Rolling Rabbit label 2 weeks ago

    added scoped label and automatically removed label

  • Ben Hayward @benhayward.ben added Squad::Yellow scoped label 5 days ago

    added scoped label

  • Brian Hatchet :speech_balloon: @brianhatchet assigned to @markeharding 3 days ago

    assigned to @markeharding

  • Brian Hatchet :speech_balloon: @brianhatchet added Sprint::12/04 - Trendy Turtle scoped label and automatically removed Sprint::11/20 - Silly Sheep label 3 days ago

    added scoped label and automatically removed label

  • Brian Hatchet :speech_balloon: @brianhatchet unassigned @benhayward.ben 3 days ago

    unassigned @benhayward.ben

  • Brian Hatchet :speech_balloon: @brianhatchet removed Squad::Yellow label 3 days ago

    removed label

  • Brian Hatchet :speech_balloon: @brianhatchet unassigned @markeharding 3 days ago

    unassigned @markeharding

  • Brian Hatchet :speech_balloon: @brianhatchet added Sprint::12/30 - Understood Unicorn scoped label and automatically removed Sprint::12/04 - Trendy Turtle label 3 days ago

    added scoped label and automatically removed label

  • Luculent
    Luculent @luculent · 20 minutes ago

    Just like to say...there are WAY fewer issues with Jitsi these days. The still mount up a little the more people that join in the gathering; but much much better in my experiences.

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Spent 1h
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Labels
Platform::Mobile Priority::1 - High Product::Gatherings Sprint::12/30 - Understood Unicorn Status::Follow Up Type::Bug
2
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2
Confidentiality
Not confidential
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7 participants
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Luculent
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Brian Hatchet
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Ben Hayward
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Xander Miller
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Bill Ottman
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Nicholas Lewis
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Mark Harding
Reference: minds/front#2235