Microsoft Experiences

Downer entered into a strategic alliance with Microsoft in 2017 to help accelerate the rate at which transformational value could be unlocked for business.

It’s the morning rush at Starbucks – and Starbucks partners (employees) are focused on connecting with customers and serving each beverage with a smile.

Organisations need a long-term strategy and a technology partner that goes beyond providing run- of-the-mill solutions and acts as a strategic thought partner.

Learn how accessing more advanced Microsoft technology opened-up the potential for digital transformation as well as improving governmental operating efficiencies and great new services for citizens.

Microsoft Chief Medical Officer, Dr Simon Kos, discusses how Amplified Intelligence, powered by AI, offers a compelling opportunity for healthcare organisations to achieve their long-term goals.

In this podcast you will hear how very few governments understand the full capabilities of AI, how it works, and how they can apply it to their jurisdictions. Getting started is the biggest hurdle.

Retailers today truly see their beginning, middle and end as revolving around the customer. The same can be said of the technologies they’re using.

Discover three ways to leverage technology to support health and wellness with AI-assisted personalised care, mixed reality devices, and virtual care.

Discover how a recently commissioned survey revealed that although most Australian enterprises – 69 per cent – say they have an integrated digital transformation strategy, only 28 per cent have a company-wide strategy for sharing data.

Find out how financial institutions are discovering new ways to implement online and mobile fraud detection capabilities across all customer databases, payment channels, and transactional systems.

How do we identify significant potential obstacles for successful development and deployment of AI-infused technologies in the healthcare sector? Explore the key challenges and some real-world examples of the opportunities ahead.

Discover four psychology based insights into the practice of collaboration, and what you can do as a business leader to create an environment that’s built for the way we now work.

Financial institutions are uniquely positioned to be orchestrators of highly differentiated, personalised services and value in the form of intelligence derived from vast stores of customer data. The key to delivering on this promise is mastering the data.

A recent report shows that AI will completely transform customer service in the coming years—and retail businesses can benefit from this emerging technology more quickly than you might think.

Technology alone cannot drive change in an organisation. A sense of purpose, a desire for change and a focus on people are needed to make any change successful.

The retail revolution increasingly demands that brands demonstrate a deep understanding of their customers, while also valuing their time and loyalty.