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@NianticHelp

Official Niantic account for support-related news and info for , and . For 1:1 support, submit a request in-app.

Joined April 2017
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  1. Trainers, during December Community Day, evolving an Eevee (with or without the move Last Resort) during the designated time will result in its evolution (including Leafeon & Glaceon!) learning Last Resort. Also, Eevee caught during Community Day will have the move Last Resort!

  2. Retweeted

    Terrakion, the Cavern Pokémon, has arrived in five-star raids! This Rock- and Fighting-type Legendary Pokémon is said to be strong enough to destroy an entire castle, so be careful!

  3. Retweeted

    Get ready to put your Potion-brewing skills to use! From November 26 at 11 a.m. PST to December 2 at 11 a.m. PST help return heroic Legends of Hogwarts Foundables from the Potions Classroom. Learn more here:

  4. The Shadow Pokémon you can encounter after defeating Giovanni changes on the 1st of each month. This is the case regardless of which month you received the Giovanni-related Special Research.

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  5. Trainers, remember to defeat Giovanni by November 30th (local time) to encounter this month's Shadow Legendary Pokémon!

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  6. Retweeted

    Attention, Trainers! The limit on Pokémon storage has now been expanded to 3000. Need more room? Item capacity upgrades now allow you to store up to 2,500 items!

  7. Trainers, looking to learn more about Pokémon types for Supereffective Week? Check out our article on type effectiveness!

  8. Trainers, check out the schedule for our special two-day December Community Day event!

  9. Retweeted

    Ready to own the battlefield with knowledge of Pokémon types? Test your skills during Supereffective Week! ⭐ 2× Stardust from Trainer Battles ⭐ More Potions and Revives from PokéStops ⭐ Guaranteed Charged TM from three-star raids Learn more:

  10. Retweeted

    The Stronger United Brilliant Event Part 2 is now live! Help return Brilliant Ministry of Magic Foundables! Read more here:

  11. At 11 AM PT, Week 1 of the Brilliant Event: Stronger United will come to an end and Week 2 will begin! Players, be sure to collect your Week 1 rewards soon.

  12. We are investigating login issues impacting players after they download the 2.7.0 update. Please stay tuned for updates. Thank you for your patience.

  13. Retweeted

    Part 1 of the Stronger United Brilliant Event ends tomorrow! Have you finished all the Special Assignments?

  14. Please update to this new build to re-enable access to the app. Thank you for your patience while we worked on a resolution.

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  15. Trainers on Samsung devices who are having trouble force upgrading to version 0.161 on the Galaxy Store, we’ve released a new version (0.161.1) on the Galaxy Store that should resolve these issues.

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  16. Trainers, we’re happy to report that the issues experienced with have been resolved. Thanks for your patience.

  17. Trainers, we are currently investigating reports of issues affecting . Stay tuned for updates as information becomes available; thanks for your patience.

  18. Thanks for your patience as we worked on resolving this issue, and we apologize for the inconvenience.

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  19. Trainers using Android devices, if you recently had trouble updating the Pokémon GO app, you should now be able to update to the most recent version (0.161), now available in the Google Play Store and Galaxy Store.

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  20. Retweeted

    Attention! Trainers who evolve Infernape during or up to two hours afterward can obtain an Infernape that knows the Community Day exclusive move: 🔥🔥🔥Blast Burn🔥🔥🔥

  21. Retweeted

    This month's Community Day is Sunday, November 17. Take on Special Assignments and complete increasingly difficult Wizarding Challenge tasks to earn Scrolls, Spell Books, and even Gold! Read more here:

  22. Trainers, there was an error in our blog regarding November events. Charge TMs will be guaranteed only from defeating three-star raids, not four- or five-star raids. We apologize for the miscommunication and the blog will be updated to reflect this information shortly.

  23. Retweeted

    Get excited, Trainers! Here’s a preview of some of the in-game events headed your way in November! ⭐ Supereffective Week ⚔️⚖️ Terrakion 🧑🏻‍🤝‍🧑🏽 Friend Fest Learn more:

  24. The moment many of you have been waiting for has arrived! Learn more about what makes a high quality nomination here:

  25. Trainers, please check out our release notes for details on our latest update (0.161)! Going forward, we will be releasing these per update as they begin rolling out.

  26. We have also resolved the bug causing items (including Mysterious Components) to be able to be collected after challenging Team GO Rocket when the Item Bag is full. Please be sure to leave space in your Item Bag before challenging members of Team GO Rocket!

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  27. Trainers, we are rolling out a fix for the issue causing Team GO Rocket Leaders and Giovanni to being appearing later than intended in the Asia-Pacific region. They can now be encountered in the intended range of time.

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  28. Retweeted

    The Stronger United Brilliant Event Part 1 is now live! Help return Brilliant Order of the Phoenix Foundables! Read more here:

  29. Retweeted

    Our seven year anniversary is upon us! All the details of the events occurring Fri, Nov 15 18:00 UTC (10AM PT) to Fri, Nov 22 18:00 UTC (10AM PT) can be found here:

  30. Trainers who received an EX Raid Pass on November 9th PT will encounter Regigigas in their scheduled EX Raid! If you received an EX Raid Pass prior to that date, you will encounter Mewtwo.

  31. We are working on a fix that will go into effect next week, so that the Team GO Rocket Leaders (and Giovanni) will be able to be encountered earlier in the day. Thank you for your patience and understanding.

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  32. Trainers, we have some updates to share on Team GO Rocket. First, the Rocket Radar has returned to the Shop. Second, we found a bug affecting the Asia-Pacific region causing the Team GO Rocket Leaders to begin appearing later in the day than intended.

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  33. We've released an additional fix that restores the functionality of the Map UI. If you're experiencing this, restart the app for the fix to take effect. Thanks for your patience as we worked through this issue.

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  34. Trainers, we have temporarily removed the Rocket Radar from the Shop. We will share an update when it returns. Thank you for your patience.

  35. Trainers, if you have a Rocket Radar (whether assembled yourself or purchased), Grunts won't drop additional Mysterious Components. You can only earn Mysterious Components if you aren't holding any Rocket Radars.

  36. Trainers, check out our guide to learn more about finding the Team GO Rocket Leaders and encountering Giovanni!

  37. Due to an ongoing issue with the 2.6.0 update to Harry Potter: , we will be delaying the global start of the upcoming Stronger United Brilliant Event Part 1 to begin November 12th PT and run through November 19th PT. Read more:

  38. We're investigating an issue impacting players who receive a device compatibility error when they attempt to update the game to version 2.6.0. Our team is currently working on a fix to resolve this issue. Please follow progress here: