CALL CENTER SOLUTIONS
CCI provides the solutions and experience needed for you to achieve maximum satisfaction and results.
Customer Relationship Management
CCI can provide the people, technology, and operational expertise required to have successful customer interactions.
First Party Receivables Management Services
CCI becomes an extension of your own internal contact center team while optimizing results and delivering satisfied customers for life.
Third Party Debt Recovery Services
CCI uses leading edge technology and highly trained staff to provide customized debt recovery solutions.
UTILITY FIELD SERVICES
CCI puts safety, quality, and productivity first.
Meter Reading & Meter Services
Our meter readers are a positive representative of your company while providing best in class service and capturing accurate data to ensure timely, correct billing.
Smart Grid
We utilize proven leadership, best practices, and a fully customizable approach to ensure your smart grid project is a success.
Revenue Management
From field collections to revenue protection services, appointment setting, and beyond, CCI helps you drive down debt, reduce uncollectible accounts, and improve payment behavior.
Regulatory & Compliance
In a highly regulated industry, you can’t afford to be non-compliant.CCI’s extensive support services can help.
CONSUMER RESOURCES
Take control of your financial situation and let CCI help.
Make a Payment
CCI offers a variety of payment options to assist you in meeting your financial obligations. We also know that making the bills can often be a daunting and difficult task. Our account representatives can assist you.
Financial Literacy
There are many pieces to your financial puzzle. Identifying where your money goes, knowing how much debt you have, and understanding your credit rating are just a few items that have a large impact on your ability to be financially successful. CCI can point you in the right direction to learn more so you can control your financial future.