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  • Minds Backend - EngineMinds Backend - Engine
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  • #1115

Closed
Open
Opened 1 day ago by Nicholas Lewis@javanick
Report abuse New issue

Tokens not appearing for users

Many users are reporting that their tokens have disappeared, which @benhayward.ben and I suspect to be an issue related to Minds connection to MetaMask after a recent update.

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  • Discussion 4
  • Designs 0
  • Nicholas Lewis @javanick added Priority::1 - High Product::Wallet Type::Bug scoped labels 1 day ago

    added scoped labels

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 1 day ago
    Owner

    This should be labeled regression

  • Ben Hayward
    Ben Hayward @benhayward.ben · 21 hours ago
    Developer

    Cause unknown at this moment, last time this kind of thing happened it was down to MetaMask defaulting their privacy settings to private mode.

  • Luculent
    Luculent @luculent · 4 hours ago

    Mine are gone too

    Firefox 68.2.0 ESK/Debian Buster

    Never use Brave, and have not turned on Metamask in a while.

    Edited by Luculent 4 hours ago
  • Fire Chief
    Fire Chief @onecrazychief · 2 hours ago

    I'm using Windows 7 with Brave Browser Version 0.70.123 Chromium: 78.0.3904.97 (Official Build) (32-bit). I do not have MetaMask installed on this computer. My Receiver Address on Minds is:

    0x5FCBd7De4fBc2045100c4E958b2F67dbDbab18CA

    I sent ETH to that address. If you look at the blockchain explorer you can see that I have sent ETH to that address: https://etherscan.io/address/0x5FCBd7De4fBc2045100c4E958b2F67dbDbab18CA

    But, if you look at my wallet it shows the balance as "0".

    I have a feeling this could also somehow be a misunderstanding between the expected behavior of end users and the assumptions from the developers / staff of Minds. I have never taken any of my Minds token on-chain. I have 300 Minds tokens that are offchain right now. I have never purchased Minds Tokens or ETH via the Minds website. I have never set up Crypto Wallets in Brave Browser nor have I installed MetaMask. I have never purchased ETH via SendWyre or MetaMask. I purchased my ETH on Uphold.com and sent them to my receiver address on Minds: 0x5FCBd7De4fBc2045100c4E958b2F67dbDbab18CA

    Please let me know if you need more info from this system to help troubleshoot.

    Edited by Fire Chief 1 hour ago
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Fire Chief
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Luculent
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Ben Hayward
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Bill Ottman
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Nicholas Lewis
Reference: minds/engine#1115