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Merged 2 issues into this to keep conversation history at hand for the issue.
Hello, I have varified account of minds and I am trying to create blogs but I am not able to submit articles. I already submitted 3-4 blog post but right now i am not able to post article.
Please resolve my probblem as soon a possbile.
help me with my account
Chrom reported by: @kksharma
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@GailMcGowanMellor and others report that their blogs have disappeared, and it appears that the link generates a thumbnail but does not display. Links to the H&S queries:
Long chat here #1701.
No links in here but I've commented asking for some examples.
User has not responded to questions.
We want to be sure it is you, please confirm you are not a robot.
added Type::Bug (Triage) scoped label
added to epic &64
changed milestone to %"sprint: Modest Monkey"
assigned to @benhayward.ben
Thank you for staying on these blog bugs, Ben.
Hey, not a bother. I've still been unable to replicate a some of them, for example we recently fixed some bugs in the blogs section, but specifically with things like the post/save button breaking, I've been totally unable to make happen for me.
Have you seen it happen at all? Maybe its something we've fixed inadvertently, but I don't like settling on that answer very much.
changed milestone to %"sprint: Nuanced Numbat"
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I know that you need for me to say something exact, but all I can give you is that the Post/Save button has not broken, which may mean it's fixed. Blogs feels better, safer, smoother; because it's just not hitching on me, ever, although the P/S bug may be lying in wait just hoping I'd lower my guard and say that, so it can laugh and freeze.
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Please do keep me updated if you experience any more issues. The issues we've fixed in blogs could have fixed it, one was something relating to the buttons bar, another was image selection... and a few other various things. Maybe one of those was the root cause, but I'm not comfortable closing this ticket until we are 100%, so let us see what happens.
I'll continue to monitor and maybe thicken our testing around the area of blogs.
Quite the contrary, I just absentmindedly clicked a notification, which would have lost the unsaved parts of the blogpiece that I was writing, only to encounter the new warning message. Saved by the Ben! No, I have not experienced any screen freezes and I've been writing quite a lot. In terms of smooth and stable it's like a new blog platform. Please thank everyone. :)
I do note that lots of things that aren't bugs but are real problems aren't fixed yet. For example, I still can't move linked or illustrated copy cross-platform or even within the document without loosing the links and/or graphics. That for us is serious.
We do still need automatic save, which is a different animal, for those times when a computer connection burps, or the scene freezes, etc., but this simple warning, is a grand addition. Do you know where the team is on giving us a choice between two graphic sizes? That would be gravy but good gravy.
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Will bring up minds#733 with the team this week and see if we can get the ball rolling on that. I entirely appreciate the frustration that must come with that.
Automatic save - is something that will take a good amount of planning on our end. I know @ottman is keen to see us implement it though, so hopefully we can make it happen in the near future. I'm thinking alongside auto-save though, we will have to implement things like version history.
You're right. The multiple graphic sizes would have to be part of solving the cross-platform problem (of losing links and graphics when we paste from somewhere else or even within the document), because typically I use smaller graphics when writing elsewhere. I think most people/platforms do.
Having a history of versions is MUCH less important than having auto-save. That should come first. When you do give us version saes, make it optional. On longreads, versions can take up a lot of server space, very unnecessarily, because the platform interprets any save as a version.. We ought to be able to decide when we're through editing, puttering, obsessing and rearranging and have a "version" that we want to save. Giving up a toggle will save you a lot of server space too.
It's all good though. You're making a whale of a difference already....
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added Status::InProgress scoped label
My worry making me lean towards version history, is that you could write over part of an article that you want, and if it auto-saved permanently, you'd lose the content when you refreshed. It's a good idea to make auto-save optional definitely, I think leaving that up to the authors writing style makes sense.
I'm looking at this particular issue now (with your old posts being marked as NSFW in your personal blogs section) - I think I understand why its happening, but I'm wondering, if a user marks a blog as NSFW, and others see it that way (so all is well), should it really have the NSFW grey overlay when the user is browsing their own blogs page?
Maybe.. maybe not. Will have to have a think on it.
Note for myself, the line thats at fault here is: https://gitlab.com/minds/front/blob/master/src/app/modules/blogs/tile/tile.component.html#L5
It might be that we need to rework that function, it might be that we need to just handle it differently for this edgecase.
added 1h of time spent at 2019-09-13
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Totally agree on version history. Prefect.
My thought is that we need to see the grey overlay ("fog", takes fewer characters,lol), because otherwise we would not know it was grey-overlaid, but overlaying just a corner would do it.
I had to open each one to figure out what it was, and since that was stored research it was maddening. Especially with these HUGE thumbnails to laboriously scroll down, I've basically lost access to my pre-hash research. Tiles, or at least a tile option, would be significantly better.
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Thought. I was working on Google Docs yesterday, had just cut out three paragraphs of tightly linked material, intending to paste them higher, when our ISP blinked out. So when I got back there was this huge hole, perhaps four hours of work to recreate it, links and all. On Minds, I woulda died. On Google Docs, I just hit Undo. How hard is that technically?
Would that be a reasonable feature request?
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BEN! I REPLICATED THE FREEZE! Certainly did not mean to, was just typing in a first draft, no links yet, in other words, with not a microdot of the number of saves I usually do. It's at https://www.minds.com/blog/edit/1020318811692371968
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Ben, here's a blogpiece which will freeze for you if you save on it a few times. When it froze I refreshed, which wiped all my copy but gives you something to play with. The freezes are suddenly frequent and something new -- it's often not giving me permission to close, as though I were not me.
Minds is something of a free speech crusade for me, has been for three years, but Bill should have taken every cent of that million and fixed the platform. All the high-flying ideas in the world don't make up for a lack of stability. I wrote Nick in H&S but he didn't seem to recognize the impossibility of writing here, how serious this is. Not your fault. At all. Thank you for your help..
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Hey, which account were you using to post? when I follow the link it unfortunately does not show me, but I can see the content of the blog still. (it just shows my avatar and wont let me save)
And so that blog will trigger it on command for you? I've probably asked quite a few times but what is your browser and OS again?
Seems like a good lead on it, but I tried to copy the content of the post over and try for myself, and it was working.
added 30m of time spent at 2019-09-18
I'm using a chromebook, and therefore Chrome.
The "Gail McGowan Mellor" Minds account
One blogpost WAS frozen but Nick suggested that I refresh. Knowing what was coming, I copied and pasted it elsewhere first, then refreshed. As I expected that wiped all my unsaved copy. So there's the BEFORE picture. It occurs to me that if our number-of-saves theory is correct, then if you hit that thing with some saves it will probably freeze again. That's not exactly "on command". I can't just shout "Freeze!" or enter an asterisk and it does, but a barrage of Saves should do it.
The first URL that I sent IS frozen There's the AFTER picture, the one-save-too-many example. Thing is, Ben that was a new blogpiece, not many saves. I therefore question our theory that what's triggering it is the number of saves.
Perhaps because of the work being done, there's a new problem. It's refusing me permission to save, as though it wasn't my channel. I have other channels, considered a crossbleed, but none of them were open..
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added Status::InProgress scoped label
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Okay, I searched your account ID in our error tracking software, and 2 issues stand out to me as the most likely causes of the save issue. I've moved them into this sprint and will take a look into them.
The contents of these will likely mean very little to you but just to leave a paper-trail:
Had a discussion with @eiennohi and @edgebal about this. I'm going to try these two fixes and see if they help for now, and we're going to look at pushing to the revamp closer.
Discussing the larger plans to revamp the blogs:
Copy-pasting between Google Docs, MS Word and others is apparently quite tricky to do in bulk like that, as Google and Microsoft both insert a lot of junk into the meta-data that we have to interpret on our end, and they both do it different.
The suggestion that came forward was that it would be much easier if we allowed import of common file-types instead, what do you think?
Also discussing moving to a markdown based system, but this would have to be accompanied by import and preferably export options if we did. Just to ask the community, how would you feel about that change?
Thank you, Ben.
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As I alerted Nick, my accounts, @gail McGowan Mellor and @authorpendragon bleed into each other. I routinely get notifications for one that are clearly meant for the other and have commented on a post from say GMM only to see @authorppendragon's logo appear on it. I just cheerfully put up with it. You guys have got bigger fish to fry. But I'm increasingly wondering if the problems on Blogs are really this much-maligned platform and not something deeper in the system like indexing or channel bleedthrough -- which would affect Save permissions, yes?
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Well, we are overhauling our permissions system currently, but that system should return an error if you did not have permissions, display it to you, and send a copy to us. So it could be the case. If the two above issues don't fix it then that would be a good starting point.
Whatever is causing the error is either doing it silently, or its due to one of the above mentioned issues.
Can you make it happen first try on your end?
And yeah, hopefully this is temporary, we are trying to move up the bigger revamp of the blog system up the list of priorities to get it dealt with sooner rather than in 6 months.
No I can't replicate because Ben I'm increasingly sure that it's systemic,like the bleed through of my channels, and I'm not doing that. I DO get messages that I don't have permission to Save, red ones --as recently as 3 04 4 days ago..
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Sorry about that last character string. I meant "as recently as 3 or 4 days ago."
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Oh I see, but sometimes there is no error provided also?
For the permissions ones, do you leave yourself logged in with one account and sign into another in another tab by chance? That'll cause issues like that. I'll have to play with my secondary account and see if I can make them bleed together.
If the errors in this are severe and frequent, maybe we should look into moving forward #542
I've heard a few multi-account users ask for it.
I have to work between my channels sometimes, need them both open, and Minds ought to allow for that, quite necessary. But each time that permissions thing hit, I glanced up to see if the other account was open (it usually wasn't) If it was, I got out of it> then I tried again. Still got no permission to use this account.
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Another one froze.https://www.minds.com/blog/edit/1021444845894455296
I'm trying very hard to get this thing done, working from other copies so i have other Minds windows open but they're all on the same channel, @GailMcGowanMellor.
Chromebook/Chrome but I doubt that the device is responsible.
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i'm wasting my life here on Minds. Literally. It just lost six hours of my work, not just the last save but the last six saves, taking me back to zero to when I started work last night, then gave me this For URL https://www.minds.com/blog/edit/1021921739061440512[Screenshot 2019-09-22 at 7.51.26 AM.png]
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assigned to @eiennohi
Appreciate the frustration there. Assigning another developer to the card as we've had a few chats about this. Blogs are indeed high up on our priority list. Is the above what happens every time? Usually it just sticks right?
Hows your connection quality? I did notice while testing if I hit save, then go offline before it finishes, it gets stuck eternally. This is an issue but I don't think its necessarily related.
added Status::InProgress scoped label
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mentioned in issue #1965 (closed)
hey @authorpendragon , I've just been taking a look at your issue. I honestly think saving more frequently just increases the chances of you encountering the error, but it shouldn't have to do with the error per se.
At first glance, I'm thinking you may be having gateway timeout errors, and I just happened to notice we weren't showing those errors! so I created an MR (see !570 (merged)). Once this is merged in, we'll be able to easily see if that's your issue.
Just in case, next time that happens, please try to include video or at least screenshots, console and network logs. Those would help us a lot
changed title from (bug): Old unlisted blog posts showing up with mature content flag in drafts. to (bug): Blog submission issues.
changed the description
How to show us the network logs: https://support.zendesk.com/hc/en-us/articles/204410413-Generating-a-HAR-file-for-troubleshooting
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BRAVO, gentlemen! I don't know what you did but I'm up. It's working title was "14th try" :) https://www.minds.com/GailMcGowanMellor/blog/14th-try-1022730039699685376 The only thing that's different is that things were going so well...got the text done without a single hitch, illustrated, np, that when i started putting in links I got chicken and put in the bare minimum. Don't think that mattered but I mention it in case. THANK YOU!!!!!
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Be warned, this fix could fix the issue, but in the worst case it should show you an error message.
We're working on this over the next couple of weeks #1967
Basically, the idea is that the blogs content will store its self in your browser data periodically, maybe after 5 seconds of inactivity, so if there is an issue where you cannot save, we can put an option in to restore from the backup (so long as you don't clear your browser data in between).
Restore from back-up? Magnificent option. The trouble with cutting and pasting to a new URL after a freeze is that all links and graphics are lost. This would fix that. YES!
I do want to repeat that i just posted that longread I have repeatedly tried to post since early September, and this time smooth as silk, without a hiccup. Something you did decisively worked. Thank you!
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Hi Marcello! Will do. My last try -- and when I say "try" I'm describing hours of work to replicate the blogpost; I've been doing all 5000 words, with graphics and links from scratch each time so you could catch it happening --it it posted. That might be the luck of the roulette wheel, but if you changed something right BEFORE my last send to you, it apparently worked; no freeze, no denial os permission to save. Thank you for focusing on this. Gail
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It just published! Whatever you did, thank you.
If you did nothing, uh, it straightened itself out. All I did was look desperately and accusatorily at the PUBLISH button and keep hitting it.
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escalating!
unassigned @eiennohi
changed milestone to %Misc. Q4 2019
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changed title from (bug): Blog submission issues. to Blog submission issues.
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Mark, you just assigned Ben Hayward to the complex Blog problems. The long-intractable "freeze" which after a seemingly random interval prevented already-published blogposts from re-publishing if edited just cleared up. I have no idea whether that's coincidence or cause and effect, but someone fixed it. Thank you for getting involved.
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I'm not sure it's clear we know what was broken or fixed, I see above that we've declared it fixed before and we've not made any changes here.
We'll try and investigate but as much information and links as possible will make this easier.
I've given two months of explanations and links in this comment thread, Mark.Please just suggest that whoever is working on this Save/Publish problem scroll back through my sends. Ditto on the random blopgpost loss.
The reason that I believe the Save/Publish problem has been fixed is that I went back into two posts that were frozen solid -- nothing would make them publish -- and lo I edited and published without the slightest hitch.Two years of this and that's never happened before. In case they might be instructive, they're https://www.minds.com/GailMcGowanMellor/blog/epstein-trump-new-york-mar-a-lago-1004371496565616640
and https://www.minds.com/GailMcGowanMellor/blog/epstein-trump-new-york-mar-a-lago-1004371496565616640
Thank you!
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ERROR I sent you two copies of the same post. Sorry. Here's the other post that suddenly started publishing after an edit when it had not done so before. https://www.minds.com/GailMcGowanMellor/blog/i-did-not-have-sex-with-those-children-pt-3-jeffrey-epstein-1004636208568885248
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sorry you do not have permission
to me is indicates to me that when that is appearing, you may be logging in one two accounts in the same browser.
Do you possibly have any extensions that could be interfering with the font size, or could you be accidentally zooming the text in or something? I tried for a good while and couldn't trigger any failing of the font sizes.
A bit confused with the current state of affairs, I think there's a false alarm bug thats threw me off, so to make sure we're on the same page, currently, your issue is the font sizes changes, and the blog publishing seems to be working fine?
Ben, if you're confused by any of this I a a non-programmer am confused 1000 fold, so may not be answering you effectively. Will try to do better.
So I'm just reporting progress there,
The loss of blogposts is still being reported all over, though I have too many to notice until I look for one. Indexing. Am I wrong to think that's not the ap but the system it rests on?
As far as the font changes go, I reverse it by using Delete to run the miniaturized sentence backwards into the last unaffected sentence. Clears it right up.
I don't zoom often enough to matter, never when I'm writing. Anyway, this can happen when the blog's closed, not in use. I'm not running any extensions beyond what's standard on Chrome. It's unpredictable in terms of when it happens. It's weird too because the app does not allow for more than one font size, size is set. It's random within the text, no pattern of for example always appearing near captions, which was my first thought. [Captions are that size though italicized] Thank you for thinking at it.
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When you say the app, you mean the web-app/website right? or do you mean the mobile app? There is a way of changing text size with (H² & H³), but that isn't active while reading an article, only when editing so that can't be the cause.
I see lots of extensions in the screenshots that I don't know the name of, but you're confident none of them would do this? I've not been able to see this happening yet with my own eyes. Does it happen on all browsers?
Ben, I think I'm a clueless user slinging terms I don't understand. I thought the Blogs platform was an ap that Minds uses, not really an integral part of Minds. Forgive me. When I said "the ap", I meant Blogs. I turn Stylus on sometimes, certainly never when writing; it's usually off. My other extensions don't seem to me to be the kind that affect Blogs but who knows. They are::
Privacy Badger TunnelBear[VPN] DotVPN [off] MEGA Metamask TamperMonkey FullPage Screen Capture Care Your Eyes Signal RAR Lunapic Right Click
I don't know if it happens on all browsers. i use only Firefox and Chrome.Feeling stupid...
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Not at all Gail, you make sense more than I may lead you to believe. App is still a perfectly valid way to refer to viewing the site at your computer, I just wanted to make sure we weren't talking about two different things.
In terms of your missing blog post, Mark looked into it and can confirm that the deletion action was authorised from your account. I don't think you could have, or would have did this accidentally, so please do consider a password change, maybe signing out of all sessions in your settings. I don't think its likely that someone has broken into your account and randomly deleted a blog post, but it is a possibility.
All browsers is pretty much just Firefox and Chrome
None of those extensions I think would have that kind of effect; TamperMonkey could definitely mess things up in that way but I assume its being used for something unrelated to Minds?
Thanks, I'll change my password. Just lost two more parts of the book.NP.I have copies. It's just of course that I have to reintroduce all the illustrations and links by hand. I find myself cutting way back on links, lol. Yes, you're suspicion is correct. I use TamperMonkey only for [blush] pirated movies....
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This is the third of three rapid sends, an after-afterthought. Once I got my interactive 43-chapter Table of Contents [whew] up, I shut my computer, happy to have completed a project, and went off to have a day. Notifs show people liked and reminded it for a while.Later a friend called and said the Table of Contents and my second section were not loading. Logging back in, I could find a thumbnail still in my channel, but it would not load and there was no trace of the Table of Contents in Blogs. Bottom line, I did not deliberately or accidentally delete those parts. I wasn't there when it happened.
Changing password.
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Do you have a link to the table of contents in question (even one that does not work)?
Also the second entry appears to be there for me if it is this one: https://www.minds.com/GailMcGowanMellor/blog/i-did-not-have-sex-with-those-children-part-2-how-to-spot-mi-1004957663213408256
mentioned in issue #2048 (closed)
changed title from Blog submission issues. to Investigate blog indexing
changed the description
Switching the name of this card as I think the blog submission issue should be resolved, should it re-emerge we can still deal with it.
Last thing I want to do is close this and not have this conversation history attached to the issue. (other issue is #2048 (closed))
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