TOPnews[Maintenance / Failure Information] Points to note when updating with the standard user installer (for WinActor v5.2.1, v5.3.0)

[Maintenance / Failure Information] Points to note when updating with the standard user installer (for WinActor v5.2.1, v5.3.0)

When updating using the standard user installer,
The following events have been confirmed. Please confirm.

 

[Event]
For WinActor installed by the installer for administrator users,
If you perform an overwrite update with the v5.2.1 or v5.3.0 standard user installer, the registered product license will be invalidated.
* Evaluation version or license expired.

 

[Requests to customers]
Before updating, WinActor you are currently using
Installed by the administrator user installer,
Installed with the standard user installer,
Or check if it was expanded using the ZIP decompression version,
Please use the corresponding installer and update tool.

Also, when this event occurs, rename the "reg.ini" file under the WinActor folder to another name and try restarting WinActor.
Please delete the renamed "reg.ini" file after confirming the improvement of the phenomenon.

 

[Future response]
To prevent this event from occurring, we plan to support it in the next minor version upgrade.

 

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