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The synchronization process has been completed on all of the impacted data center as of 06:39 UTC on September 21, 2019 pending verification. Technology team is continuously working on rebooting supporting application hosts, conducting validation checks, and performing any needed clean-up and troubleshooting. These actions are not expected to have any additional impacts on your service. All necessary actions have been taken now and this issue has been fully resolved as of 2:37:00 pm UTC on September 21st 2019. Individual instances were resolved prior to this point. The Salesforce Technology team has identified an issue with Salesforce files. During this time, clients may experience inability to read or write files and attachments. To identify if your instance may be impacted, please see search here: https://status.salesforce.com/products/Sales_Cloudis
Posted 6:39 am GMT, Sep 20 ยท Last updated 3:15 am GMT, Sep 22