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General Message

General Message Details

ID# 276Ongoing

Salesforce Files Issue

The synchronization process has been completed on all of the impacted data center as of 06:39 UTC on September 21, 2019 pending verification. Technology team is continuously working on rebooting supporting application hosts, conducting validation checks, and performing any needed clean-up and troubleshooting. These actions are not expected to have any additional impacts on your service. The team is working to complete the remaining actions, but the estimated completion time is unknown. If the situation changes, we will inform customers and reset expectations. We thank you for your continued business and patience during this situation. The Salesforce Technology team has identified an issue with Salesforce files. During this time, clients may experience inability to read or write files and attachments. To identify if your instance may be impacted, please see search here: https://status.salesforce.com/products/Sales_Cloudis

Posted 6:39 am GMT, Sep 20 · Last updated 1:59 pm GMT, Sep 21