{"id":276,"subject":"Salesforce Files Issue","body":"The synchronization process has been completed on all of the impacted data center as of 06:39 UTC on September 21, 2019 pending verification. Technology team is continuously working on rebooting supporting application hosts, conducting validation checks, and performing any needed clean-up and troubleshooting. These actions are not expected to have any additional impacts on your service.\n\nThe team is working to complete the remaining actions, but the estimated completion time is unknown. If the situation changes, we will inform customers and reset expectations.\n\nOur next scheduled update will be in 60 minutes, however, we will provide new updates to you sooner when new information becomes available.\n\nWe thank you for your continued business and patience during this situation.\n\nThe Salesforce Technology team has identified an issue with Salesforce files. During this time, clients may experience inability to read or write files and attachments. To identify if your instance may be impacted, please see search here: https://status.salesforce.com/products/Sales_Cloud","startDate":"2019-09-20T06:10:48.607Z","endDate":null,"createdAt":"2019-09-20T06:39:53.078Z","updatedAt":"2019-09-21T06:58:23.483Z"}