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NianticHelp's profile
Niantic Support
Niantic Support
Niantic Support
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@NianticHelp

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Niantic SupportVerified account

@NianticHelp

Official Niantic account for support-related news and info for @ingress, @pokemongoapp and @hpwizardsunite. For 1:1 support, submit a request in-app.

San Francisco, CA
nianticlabs.com
Joined April 2017

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    Niantic Support‏Verified account @NianticHelp 37m37 minutes ago

    Due to the issue with the Time Tuner Encounter causing an error, we will be extending the time for the Asian Pacific Community Day by 30 minutes. Updated event timings: 1:00pm to 4:30pm AEST (UTC +10) Enjoy! #WizardsUnite

    9:17 PM - 20 Sep 2019
    • 16 Retweets
    • 103 Likes
    • aetha47 Byron C.T. Owens MARION Steven McReynolds Mawile-Fanboy Drew Tingley Caleb #GrookeyGang The Sylph la taina
    11 replies 16 retweets 103 likes
      1. New conversation
      1. Pogoplayer‏ @Pogoplayer4 36m36 minutes ago
        Replying to @NianticHelp

        Next time can you be specific if this is Harry Potter or pokemon go

        1 reply 0 retweets 3 likes
      2. Adriyuyu  🔥 🐒 💃🏻‏ @Adriyuyu 34m34 minutes ago
        Replying to @Pogoplayer4 @NianticHelp

        They used the hashtag 🤷🏻‍♂️

        2 replies 0 retweets 4 likes
      3. Pogoplayer‏ @Pogoplayer4 28m28 minutes ago
        Replying to @Adriyuyu @NianticHelp

        Yes but in the notification you cant see the hashtag so I thought it was pokemon go

        1 reply 0 retweets 1 like
      4. Eric‏ @th1rtyf0ur 21m21 minutes ago
        Replying to @Pogoplayer4 @Adriyuyu @NianticHelp

        Pokémon Go doesn’t have Time Turners though, which does show up in the notification.

        0 replies 0 retweets 2 likes
        5. End of conversation
      1.  ✈️ 🍊 🏈 🍿 🥩 TL40x 💯‏ @CaMelGuY1337 36m36 minutes ago
        Replying to @NianticHelp

        Why do you guys always issues in that region?

        0 replies 0 retweets 4 likes
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      1. mike mckee‏ @mikewmckee 34m34 minutes ago
        Replying to @NianticHelp

        smh 🤦‍♂️ servers need new hamsters

        0 replies 1 retweet 1 like
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      1. Galarian Ghünnter 🅴  🤴🏼‏ @Ghunnter 35m35 minutes ago
        Replying to @NianticHelp

        I was wondering if you could please fix the time in the Pokémon GO app for iOS because it always shows things one hour ahead than they really are… Like if I catch a Pokémon at 1PM my journal shows it at 2PM, and if I have an EX raid pass that *says* 2PM that’s actually at 1PM.

        0 replies 0 retweets 1 like
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      1. mike mckee‏ @mikewmckee 33m33 minutes ago
        Replying to @NianticHelp

        pic.twitter.com/lHY9vsx40d

        0 replies 0 retweets 1 like
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      6. New conversation
      1. @rjjryan‏ @rjjryan 36m36 minutes ago
        Replying to @NianticHelp

        It says I can claim my research stamp and it's not midnight yet. I claimed and it didnt count.

        2 replies 0 retweets 0 likes
      2. Jake Paradis(L40x2)‏ @JakeParadis2 29m29 minutes ago
        Replying to @rjjryan @NianticHelp

        It does that randomly all the time lol

        0 replies 0 retweets 0 likes
        3. End of conversation
      1. Jenny Ang‏ @newmomhkitty 36m36 minutes ago
        Replying to @NianticHelp

        Potions wasted!!!

        0 replies 0 retweets 0 likes
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      1. Carlo_theAce‏ @CarloTheace 32m32 minutes ago
        Replying to @NianticHelp

        Geez... 😔

        0 replies 0 retweets 0 likes
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      1. smcr‏ @uk_smcr 30m30 minutes ago
        Replying to @NianticHelp

        How about Spell Energy issue for iOS users? We can’t find any Spell Energy on the map!!!!!!

        0 replies 0 retweets 0 likes
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      1. Ryan Marshall‏ @tharyanking 9m9 minutes ago
        Replying to @NianticHelp

        You guys are horrible

        0 replies 0 retweets 0 likes
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      11. New conversation
      1. Deputy Director of Ally Purges, Bernie2020‏ @86_RSK 35m35 minutes ago
        Replying to @NianticHelp

        You still refuse to break up your twitter support into different accounts for each game. Thanks for the alert about “Time Tuner” from the 95% of your users that don’t play that game.

        1 reply 0 retweets 3 likes
      2. 1 more reply

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