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Trust | Status
General Message
General Message Details
ID# 276Ongoing
Salesforce Files Issue
The Technology team now has less than 2% of the affected servers to manually apply the fix to. The synchronization process has been validated and is now being implemented within the first of the eight data centers that were affected by this issue. On successful completion of that activity and after the Technology team validates the implementation, we will then initiate that process across the remaining data centers. Files that were created after the incident began and before the fix was applied will remain unavailable until this synchronization is complete. Our next scheduled update will be in 60 minutes, however, we will provide new updates to you sooner when new information becomes available. We thank you for your continued business and patience during this situation.
Posted 6:39 am GMT, Sep 20 ยท Last updated 6:45 pm GMT, Sep 20