{"id":276,"subject":"Salesforce Files Issue","body":"The Salesforce Technology team has identified an issue with Salesforce files. During this time, clients may experience inability to read or write files and attachments. To identify if your instance may be impacted, please see search here: https://status.salesforce.com/products/Sales_Cloud\n\nThe Technology team has rolled out the fix across all affected instances, and validation checks are being conducted. Some customers are reporting that they can now read and write to new files. Files that were created after the incident began and before the fix was applied, however, may remain unavailable until all systems resynchronize.\n\nOur next scheduled update will be in 60 minutes, however, we will update you sooner if new information becomes available.\n\nWe thank you for your continued business and patience during this situation.","startDate":"2019-09-20T06:10:48.607Z","endDate":null,"createdAt":"2019-09-20T06:39:53.078Z","updatedAt":"2019-09-20T12:22:17.441Z"}