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  • #625

Closed
Open
Opened 5 months ago by Jake Passi@JakePassi
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(bug): Users are unable to subscribe to channels.

Summary

UPDATE: It's working again now for me a few hours later on 3/13/19. I was able to unsubscribe from the 3 channels I wasn't able to unsubscribe from by clicking "Subscribe" and then clicking "Unsubscribe" as one normally would.

I'm getting an error in Chrome/Win10 when I try to subscribe to channels:

15

If I refresh, the subscribe button looks like it hasn't been pressed but I am receiving posts from the channels I subscribed to:

17

If I visit those channels even in the mobile app the subscribe button still looks like it hasn't been pressed and I am unable to unsubscribe:

18

Other users are reporting this bug in H&S:

16

Steps to reproduce

  1. Visit a channel you aren't subscribed to.
  2. Click "Subscribe"

Platform information

Chrome/Win10

What is the current bug behavior?

I'm getting an error in Chrome/Win10 when I try to subscribe to channels. If I refresh, the subscribe button looks like it hasn't been pressed but I am receiving posts from the channels I subscribed to. If I visit those channels even in the mobile app the subscribe button still looks like it hasn't been pressed and I am unable to unsubscribe.

What is the expected correct behavior?

Clicking "Subscribe" should subscribe you to the channel, make it so the subscribe button looks like it's been pressed and should not produce an error message.

Relevant logs and/or screenshots

Possible fixes

(If you can, link to the line of code that might be responsible for the problem)

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Related issues
0

    • Jake Passi @JakePassi added P - Channels S - Triage (Review) T - Bug T - Bug (Triage) scoped labels 5 months ago

      added P - Channels S - Triage (Review) T - Bug T - Bug (Triage) scoped labels

    • Jake Passi @JakePassi automatically removed T - Bug label 5 months ago

      automatically removed T - Bug label

    • Jake Passi @JakePassi added S - Triage (Unable to Replicate) scoped label and automatically removed S - Triage (Review) label 5 months ago

      added S - Triage (Unable to Replicate) scoped label and automatically removed S - Triage (Review) label

    • Jake Passi
      Jake Passi @JakePassi · 5 months ago

      More evidence: https://www.minds.com/newsfeed/952365080607592448

    • Jake Passi
      Jake Passi @JakePassi · 5 months ago

      More evidence:

      20

    • Jake Passi @JakePassi added 0 - Urgent T - Bug scoped labels and automatically removed S - Triage (Unable to Replicate) T - Bug (Triage) labels 5 months ago

      added 0 - Urgent T - Bug scoped labels and automatically removed S - Triage (Unable to Replicate) T - Bug (Triage) labels

    • Jake Passi
      Jake Passi @JakePassi · 5 months ago

      @markeharding Many users are reporting this.

    • Jake Passi
      Jake Passi @JakePassi · 5 months ago

      More evidence: https://www.minds.com/newsfeed/953002115480887296

    • Mark Harding
      Mark Harding @markeharding · 5 months ago
      Owner

      Please gather debug information such as which channels they are trying to subscribe to.

    • Mark Harding @markeharding added T - Bug (Triage) scoped label and automatically removed 0 - Urgent T - Bug labels 5 months ago

      added T - Bug (Triage) scoped label and automatically removed 0 - Urgent T - Bug labels

    • Jake Passi
      Jake Passi @JakePassi · 5 months ago

      @markeharding When this bug occurs, I am unable to subscribe to any channel in Chrome/Win10. I tried subscribing to 3 channels and got the same error message. Here's the first channel I tried subscribing to: https://www.minds.com/i3utm

    • Jake Passi @JakePassi added S - Triage (Review) scoped label 5 months ago

      added S - Triage (Review) scoped label

    • Ben Hayward
      Ben Hayward @benhayward.ben · 1 month ago
      Developer

      Haven't seen any reports of this, moving to unable to replicate. Suspect its fixed but want to be sure.

    • Ben Hayward @benhayward.ben added S - Triage (Unable to Replicate) scoped label and automatically removed S - Triage (Review) label 1 month ago

      added S - Triage (Unable to Replicate) scoped label and automatically removed S - Triage (Review) label

    • Nicholas Lewis @javanick closed 53 minutes ago

      closed

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    Nicholas Lewis
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    Ben Hayward
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    Jake Passi
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    Mark Harding
    Reference: minds/front#625