Noor Nahas

873-200-6273 | Sherbrooke, QC | nnahas@gmail.com | www.noornahas.com

Career Objectives:

To build experience in a creative and challenging work environment. Looking to work in a company that leverages my passion for media and positive client interaction.

Experience:

Cloud Solution Advisor

SherWeb – Sherbrooke, Quebec (2016 – present)

• Responsible for advising new and existing  customers on projects utilizing the cloud as well as driving partner and customer engagement by following up complaints, questions, and interacting with the community.
• Work with sales to identify, nurture, and develop opportunities with new and existing customers.
• Manage and maintain positive relationships with partners.
• Manage contact and lead activity using industry standard CRM and marketing tools.
• Assess needs and wants of potential partners and find the proper programs and products for them.
  

Priority Banking Customer Service Representative

Emirates Islamic – Dubai, UAE (2014-2016)

• Provided tailored financial solutions for high-value customer’s banking needs while also providing basic banking services for high-income and VIP clients.
• Took control of projects from different departments to provide relief for other departments including sales and back office for multiple branches.
• Reorganized and streamlined records and documentation of priority banking in branch.
• Directed and provided relief for staff with company accounts and distributed new information regarding policy and processes.
• Mastered and trained colleagues on banking systems such as Finnone, AS-400, and Quaestor.

Founder

MEGaming T V – Competitive Gaming organizer in the Middle East (2013-2016)

• Organized multiple gaming related competitions and events in the UAE and Middle East. Events typically require creation of rules, formats, online streaming, and administration of participant complaints.
• Worked with sponsors to highlight products and future events during in game streams.

Click here to view attendance and numbers of events covered and organized MEGaming.

Education:

Bachelor of Journalism with concentration in Multimedia

University of Texas at Austin (2013)

Skills:

• Worked, produced, and published with Final Cut pro, Sony Vegas, Audacity, Photoshop, Adobe Audition, WordPress, Soundcloud and other media tools.
• Understanding of a Variety of standstill and video cameras, video equipment, audio equipment and audio devices.

Independent Work:

• Contributed articles to IGN Middle East as a freelance journalist.
• Created and produced multimedia news packages and articles for Multimedianewsroom.us as a student journalist at the University of Texas.
• Reddit – Curated, moderated, and designed multiple subreddits.
• Wrote and produced three scripts for the Austin 48-Hour Film Festival.
• Moved and organized donated produce in Capital Area Food Bank warehouse in Austin, Texas.

Other Information:

• Canadian citizen.
• Willing to travel.
• Languages: fluent in Arabic, conversational French, and conversational American Sign Language.