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Summary

(Summarize the bug encountered concisely)

Banners are not saving down on mobile or web for channels repeatedly.

Steps to reproduce

(How one can reproduce the issue - this is very important)

Upload a new banner, especially larger files

Platform information

(Browser, device, system stats, screen size)

chrome, firefox, android

What is the current bug behavior?

(What actually happens)

What is the expected correct behavior?

(What you should see instead)

saves down no issues

Relevant logs and/or screenshots

(Paste any relevant logs - please use code blocks (```) to format console output, logs, and code as it's very hard to read otherwise.)

Possible fixes

(If you can, link to the line of code that might be responsible for the problem)

added 2 - Normal P - Channels S - Backlog T - Bug labels

added 0 - Urgent label and removed 2 - Normal label

Can you please test with another channel eliminate platform/device issues?

Also if you open up your XHR log and look for 'carouse' field. Please provide the output there. Try waiting 30-60 seconds also before refreshing.

Please also attach the banners you are trying to upload.

Banner change too 1.2mins (too slow), especially as no visual output is given.

Neither of these would save down. I tried another photo and it saved.

About those two images Bill posted, the PHP process seems to be running out of memory. I bet it has to do with the thumbnail generation part. We can either raise the maximum memory allowed for PHP processes or further test https://github.com/Minds/engine-internal/pull/598

Lets put in upload progress dialogue and alert if errors.

changed milestone to %sprint: Ohms

changed weight to 10

assigned to @eiennohi

added S - InProgress label and removed S - Backlog label

mentioned in merge request front!112

added S - Review label and removed S - InProgress label

removed milestone

closed

Imagick should solve