Download & install help

DOWNLOAD & INSTALL

Download your apps

Download apps on a new computer

Can I install on other computers?

Trouble installing? Direct download

Creative Cloud requirements

SOLVE INSTALLATION ISSUES

Having trouble signing in?

App acting as if it's a trial?

Errors downloading or updating?

Licensing or connectivity errors?

Need to start a fresh installation?

FIX COMMON ERRORS

CC desktop app won't install or update?

CC desktop app won't open?

Keep having to sign in?

Error: app is "missing or damaged"?

Error: "api-ms-win-crt-runtime-l1-1-0.dll is missing"?

DOWNLOAD & INSTALL (SUBSCRIPTION)

Download Acrobat DC

Download Acrobat Pro DC trial

Can I install on other computers?

Acrobat DC requirements

DOWNLOAD & INSTALL (NON-SUBSCRIPTION)

Download Acrobat DC (non-subscription)

Download Acrobat 2017

Can I install on other computers?

How to reinstall older versions

Acrobat requirements | DC |  2017

SOLVE COMMON ISSUES
 

Lost your serial number?

Having trouble signing in?

Problems downloading?

Need to activate or deactivate app?

PDF files keep opening in browser?

DOWNLOAD & INSTALL

Download Lightroom

Reinstall older apps

Find your serial number

Can I install on other computers?

SOLVE COMMON ISSUES

Problems downloading?

Need to activate or deactivate your app?

Exit code 6 or Exit code 7 installation errors?

Error: "This serial number is not for a qualifying product"

Remove Adobe Download Assistant

CHECK SYSTEM REQUIREMENTS

Lightroom requirements

Lightroom Classic requirements

Lightroom 6 requirements

Creative Suite 6 requirements

DOWNLOAD & INSTALL

Install Photoshop Elements

Install Premiere Elements

How to redeem prepaid cards

Install previous version: 

• Photoshop Elements
• Premiere Elements

SOLVE COMMON ISSUES

Problems installing on Windows?

Problems installing on macOS?

Apps won't start in Windows 10?

Need to activate or deactivate app?

Lost your serial number?

CHECK SYSTEM REQUIREMENTS

Photoshop Elements requirements

Premiere Elements requirements

DOWNLOAD & INSTALL

Download Technical Communication Suite

Download FrameMaker

Download RoboHelp

Download Captivate

Download Presenter | Acrobat

SOLVE COMMON ISSUES

Lost your serial number?

Having trouble signing in?

Problems downloading?

Can I install on other computers?

CHECK SYSTEM REQUIREMENTS

Technical Communication Suite requirements

FrameMaker requirements

RoboHelp requirements

Captivate requirements

Presenter | Acrobat requirements

FLASH PLAYER

Download Flash Player

Check if Flash Player is installed

Fix common Flash Player problems

Enable Flash Player in Safari

ACROBAT READER

Download Acrobat Reader DC

Problems installing? | Windows

Problems installing? | Mac

OTHERS

Download Adobe AIR

Authorize and deauthorize Adobe Digital Editions

Transfer eBook to eReader in Adobe Digital Editions

Frequently Asked Questions for Digital Editions

Where can I download Shockwave player?