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  • #1284

Closed
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Opened 3 weeks ago by Ben Hayward@benhayward.ben
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(bug): Transcoding status given on video that should have completed months ago.

Summary

https://www.minds.com/newsfeed/972923985933185024

Steps to reproduce

(How one can reproduce the issue - this is very important)

Platform information

Platform agnostic

What is the current bug behavior?

The video appears stuck transcoding.

What is the expected correct behavior?

The users video should long ago have transcoded.

Relevant logs and/or screenshots

image

Possible fixes

I'm going to have a brief look into this in #912 , to check whether the status is being sent wrongly.

Please solve the reCAPTCHA

We want to be sure it is you, please confirm you are not a robot.

Related issues
0

    • Ben Hayward @benhayward.ben added S - Triage (Questions) T - Bug T - Bug (Triage) labels 3 weeks ago

      added S - Triage (Questions) T - Bug T - Bug (Triage) labels

    • Ben Hayward
      Ben Hayward @benhayward.ben · 1 hour ago
      Developer

      I believe it's quite likely that a re-upload would be the quickest and easiest option if this happens in future @MindsGaming. Unfortunately there isn't a way for us to see why a video failed to index correctly - Please see the in progress:

      #912

      Closing in favour of that which should mean but if you're bothered about these specific videos, and not just the general issue, I can re-open no bother, let me know.

    • Ben Hayward @benhayward.ben closed 1 hour ago

      closed

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    Reference: minds/front#1284