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Summary

@NothingToSeeHere

Running the latest updated version of the android app, 3.4.0, on a LG G5 running android 8.0.0. Still cannot view my newsfeed (the home icon). Still getting the following error message as to why:

Thanks & good luck!

Steps to reproduce

(How one can reproduce the issue - this is very important)

Platform information

LG G5 (Android 8.0.0).

App version

v3.4.0

What is the current bug behavior?

User cannot see their news feed

What is the expected correct behavior?

User should be able to use app.

Relevant logs and/or screenshots

Error: Exception in HostFunction: basic_string::resize
This error is located at:
    in FastImageView
    in RCTView
    in FastImage
    in RCTView
    in f
    in TouchableOpacity
    in RCTView
    in n
    in inject-n-with-groupsBar
    in RCTView
    in u
    in AndroidHorizontalScrollContentView
    in AndroidHorizontalScrollView
    in ScrollView
    in z
    in _
    in n
    in inject-n-with-groupsBar
    in RCTView
    in RCTView
    in s
    in RCTView
    in RCTScrollView
    in AndroidSwipeRefreshLayout
    in v
    in ScrollView
    in z
    in _
    in n
    in inject-n-with-user
    in RCTView
    in n
    in inject-n-with-newsfeed-user
    in n
    in S
    in v
    in RCTView
    in AndroidViewPager
    in v
    in n
    in RCTView
    in RCTView
    in n
    in t
    in _
    in b
    in n
    in n
    in S
    in v
    in RCTView
    in RCTView
    in RCTView
    in f
    in RCTView
    in f
    in C
    in n
    in P
    in RCTView
    in n
    in RCTView
    in f
    in PanGestureHandler
    in y
    in L
    in RCTView
    in h
    in C
    in b
    in v
    in k
    in n
    in n
    in n
    in S
    in RCTView
    in RCTView
    in c
STACK:

    in FastImageView
    in RCTView
    in FastImage
    in RCTView
    in f
    in TouchableOpacity
    in RCTView
    in n
    in inject-n-with-groupsBar
    in RCTView
    in u
    in AndroidHorizontalScrollContentView
    in AndroidHorizontalScrollView
    in ScrollView
    in z
    in _
    in n
    in inject-n-with-groupsBar
    in RCTView
    in RCTView
    in s
    in RCTView
    in RCTScrollView
    in AndroidSwipeRefreshLayout
    in v
    in ScrollView
    in z
    in _
    in n
    in inject-n-with-user
    in RCTView
    in n
    in inject-n-with-newsfeed-user
    in n
    in S
    in v
    in RCTView
    in AndroidViewPager
    in v
    in n
    in RCTView
    in RCTView
    in n
    in t
    in _
    in b
    in n
    in n
    in S
    in v
    in RCTView
    in RCTView
    in RCTView
    in f
    in RCTView
    in f
    in C
    in n
    in P
    in RCTView
    in n
    in RCTView
    in f
    in PanGestureHandler
    in y
    in L
    in RCTView
    in h
    in C
    in b
    in v
    in k
    in n
    in n
    in n
    in S
    in RCTView
    in RCTView
    in c

Possible fixes

(If you can, link to the line of code that might be responsible for the problem)

added 1 - High P - Newsfeed T - Bug labels

@benhayward.ben, Has anyone been able to diagnose this issue yet? After reviewing recent H&S posts, this looks like to be an ongoing issue, which seems to be effecting a number of mobile users (and judging from the various replies that @javanick's has provided, seems to be something that is eluding any sort of resolution).

Hi @medworthy, not on my end but we are aware of it. The first thing that I'd suggest to the aforementioned users is to try using rc2 until next release, to see if that helps with their issue.

Has anyone reported this error whilst using the RC2 version of the mobile application?

I would suspect not because that was released today.

@benhayward.ben Sorry, I was actually thinking about 3.5.0-rc1 and not 3.5.0-rc2 (my mistake).

@benhayward.ben, It has now been over 3 weeks since this ticket was opened and I am wondering if there has been any progress in relation to resolving this issue (I have viewed similar recent H&S enquires that all refer to the above cryptic error message)?

I was under the impression that it should be fixed, but if you spot any more please do send links.

I'll also tag @msantang78