Improve customer experience​ ​
for any kind of service

Customer experience platform "KARTE"
Feelings, emotions, contexts and experiences that makes each moment. KARTE visualizes each visitor’s 'current moment' on a real-time basis through interpretation of various data and information. Visualized customer's behavior and emotions will lead to foresee the future needs of your customers.
We interpret the information together with all the data of visitors,
The situation of "Now this moment" being visited to the site
Visualize in real time.
By being visualized, intuitively like a conversation
Communication becomes possible,
We can promote improvement of customer experience

Realize one-stop marketing

Increase the resolution of each customer, when customers consume products / services · use · When doing something on the site · When you visit a store (if you are a retail store) When you visit a store any customer It is important to understand the value of experience on the channel in a centralized manner and to communicate with customers by matching them with a consistent customer perspective.

Understanding
intuitively​ ​Into
as seeing face-to-face

For example, in a real shop, information that has texture can intuitively retrieve various kinds of information so as to read and respond to the customer's atmosphere and context. In KARTE, it is possible to intuitively know all the experiences and emotions that follow from the customer's past, so by looking at the information, real communication with the customer becomes possible.

ダッシュボードで
データとユーザーをつなぐ

どのようなユーザーがいるか、特定のユーザー像にはどんな特徴があるか、課題やチャンスはどこにあるのか。全体を可視化することでフォーカスすべき点が見えてきます。KARTEのUser Dashboardではシンプルなチャートでユーザーの属性を見る、ファネルで理想的なユーザー行動とその差分を見つけるなど自社のユーザーを知る上での一歩目を直感的に作り出すことが可能です。

Start creating a personalized experienceExperience
You can immediately try what you came up with

It is possible to create without special knowledge. Actions chosen from various templates can be set easily. Immediately reflecting with one button after setting. Users' reactions and feedback can be confirmed at once.
In addition, we can further customize the template to match each person's details carefully. The degree of freedom to make things you think possible. You can also create original creative.

クロスチャネルで
いつどこにいてもつながる

KARTEのトーク機能は、メールやチャット、lineやウェブプッシュ、SMSなど会話をするように自然なコミュニケーションをすることが可能です。 サイトに来訪していないお客様にでも、自然に声を掛けて会話することができます。

Any dataAggregate

By linking various data besides the user's behavior, it is possible to know users and provide experiences throughout the marketing channel.

Customer perspective​ ​as the industry standard

The division of customer experience is born from all aspects such as tools, touch points, KPI etc. KARTE provides a common language of customer perspective to everyone involved in the service, such as marketing, sales and customer support.

Dear Customers

KARTE Enterprise Contact

Please send us your questions and consultation from the form below.
After checking the contents, we will contact you shortly.

※ KARTE's features, questions on introduction FAQ page Please also see.
※ Please refrain from inquiring for business purpose (we do not accept at all).

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お見積りには、導入先サイトの「ユニークユーザー数」が必要となりますので概算をご記入ください
800/800
株式会社xxxx 等、正確な法人名のご入力をお願いします。
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Handling of personal information concerning inquiries をご確認の上で、送信をお願いいたします。

※ 営業目的でのお問合わせはご遠慮ください(一切受け付けておりません)

Inquiry date
Translated by machine