Improve customer experience
for any kind of service

Customer experience platform "KARTE"
Feelings, emotions, contexts, and the experiences to date. KARTE captures and visualizes the "moment" that a visitor experiences in real time by combining and interpreting a variety of data. Visualized activities and emotions of users can then be utilized to foresee what lies ahead.
We interpret the information together with all the data of visitors,
The situation of "Now this moment" being visited to the site
Visualize in real time.
By being visualized, intuitively like a conversation
Communication becomes possible,
We can promote improvement of customer experience

Realize one-stop marketing

Increase the resolution of each customer, when customers consume products / services · use · When doing something on the site · When you visit a store (if you are a retail store) When you visit a store any customer It is important to understand the value of experience on the channel in a centralized manner and to communicate with customers by matching them with a consistent customer perspective.

Recognizing the real-time
intuitively Into
as if you've met them

For example, in a real shop, information that has texture can intuitively retrieve various kinds of information so as to read and respond to the customer's atmosphere and context. In KARTE, it is possible to intuitively know all the experiences and emotions that follow from the customer's past, so by looking at the information, real communication with the customer becomes possible.

With a dashboard
Data and usersTo connect

Where are the users, what are the characteristics of a specific user image, where are the tasks and opportunities? By visualizing the whole you can see the points to focus on. In KARTE's User Dashboard, it is possible to intuitively create the first step in seeing user's attributes, such as seeing user attributes with simple charts, finding the ideal user behavior and difference in funnel.

Start creating a personalized experienceExperience
You can immediately try what you came up with

It is possible to create without special knowledge. Actions chosen from various templates can be set easily. Immediately reflecting with one button after setting. Users' reactions and feedback can be confirmed at once.
In addition, we can further customize the template to match each person's details carefully. The degree of freedom to make things you think possible. You can also create original creative.

In a cross channel
Whenever and wherever the customers are, To connect

KARTE's talk function can communicate naturally like talking about e-mail, chat, line, web push, SMS etc. Even for customers who are not visiting the site, we can talk with each other naturally.

Any dataAggregate

By linking various data besides the user's behavior, it is possible to know users and provide experiences throughout the marketing channel.

Customer perspective as the industry standard

The division of customer experience is born from all aspects such as tools, touch points, KPI etc. KARTE provides a common language of customer perspective to everyone involved in the service, such as marketing, sales and customer support.

Dear Customers

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Improve customer experience​ ​for any kind of service﻿

Realize one-stop marketing

Recognizing the real-time​ ​intuitively​​ ​Intoas if you've met them

With a dashboardData and usersTo connect

Start creating a personalized experienceExperienceYou can immediately try what you came up with

In a cross channelWhenever and wherever the customers are,​ ​To connect