The joys of Tablet PCs [troubleshooting]    

By Tsampikos, 6 years ago
This is boring. Don't read unless you really want to know some of what you may experience when getting a current gen tablet PC. You have an easier time. You may find it to be a convoluted hell. I'm just here on a whim attempting to bore you to death.

Getting the dual input, 10-point touch slate/ laptop hybrid and windows 8 to work right has taken many.. many hours. This is a bold new drawing environment with very few people to troubleshoot art related issues issues. Unfortunately I am one of the few, and what are simple issues on the PC takes may take me hours on this thing. Solutions may have been easier to come up with had I been a smarter, more tech savvy person... but alas I am simply a user, and this is my plight.

So here is an example. Perhaps the most severe one, but still a very situational one that still had an impact on my experience that needed immediate attention.

This will basically be a butcher job of posts I've made in various forums and notes I made to myself to send to support teams describing issues in hopes of finding a solution. And be warned, descriptions may be redundant at times. I also have a bad habit of using the word "tablet" to refer to mobile slate devices and digitizers interchangeably. Some may find this information helpful, but I'm mostly putting this down to illustrate what I meant when I said this was a learning experience and what it took to get my Samsung 700t working to an acceptable level... because it really is taking a lot of time as I read, troubleshoot, and communicate issues.


:: Calibration - Trial and Error ::


TLDR version. Samsung and Wacom fucked up pretty badly. Their drivers did not work where you needed them to the most. My solution was ignoring every suggestion and driver version Wacom and Samsung had to offer and instead, after realizing the digitizer hardware for wacom penabled tablet PCs are all universal, going to a completely separate company, Fujitsu, and download their custom drivers after reading how it fixed unrelated issues in the past.




- The Situation -


Although working fine for the most part, there was one nagging issue that made itself apparent when I switched to a larger stylus. Although the snub tipped stylus had no issue, a normal stylus needs to be recalibrated to compensate the length of the new tip. This does not use intuos/ cintiq hardware. It's doesn't offer precise z-axis controls so no angle/tilt/rotation/bearing/ etc. Instead you only get x by y meaning you have to calibrate for the angle you hold the stylus or be stuck with the default setting which is optimized for holding it out at a 90 degree angle... which although is "proper form", is not particularly comfortable if you're used to holding the stylus like an actual pen. It also meant that you couldn't keep the tip of the stylus in the same position and angle it however you pleased and retaining the same position. It does in fact go bonkers randomly straying within an inch of the tip in any random direction if you hold it 1-10 degrees away from the tablet. A non issue for sure, but it does illustrate the inferior hardware compared to intuos and higher. A fact that and cannot be avoided as all tablet PCs share the same digitizing hardware.

Still, it was workable, as any graphire or bamboo indeed is without z-axis controls. There is one glaring exception though. Tablet PCs come equipped with bare bone drivers to make use of the stylus and they have their own calibration points, which you can change any time. Although appearing similar, it is not to be confused with the calibration you set within the wacom driver utility as that is a different set entirely... which caused problems as they competed with each other. This caused some programs to malfunction and the solution was to have the windows set override the wacom set and locking the user out of modifying wacom's calibration coordinates. The problem with this was that some programs, although mapped correctly without wacom drivers installed, defaulted to the wacom set once it became installed... a set that was untouchable.

You see, In the past the issue was that there was no way to change it for those usint the tablet pc/ dual input/ ISD drivers. Wacom didn't give you the option. You had to rely on a specific glitch in order to change it yourself. It has since then been "fixed" when Wacom included the ability to calibrate for wacom independently from the windows calibration. They removed the glitch.

The problem is that... well... their way of changing wacom's calibration points doesn't work, the only update being removing the only way we knew how.

At least, in the current version. Their calibration does work in the other version of the driver, but more on that below.

Just check this out though. It's one out of two drivers available on Wacom's site.

http://www.wacom.com/en/shared/down.....cs-driver-7108

Scroll to....

2. Calibration:
a. [b]Four point calibration looks like it’s calibrating, but it does not.
Sixteen point calibration does work. Resetting this can be done through the Tablet PC Input panel.[/b]

This is a huge problem for Sai users, among others who this may effect. In Tablet PCs there are two sets of coordinates mapped to pen input. Microsoft's set and Wacom's set, and you can set them independantly. At least, you used to be able to through an exploit!

example of the environment

If you use the vanilla version you will get pen pressure but you won't have access to any of the wacom utilities like pressure curving, editing your buttons, and the like. You won't be able to properly calibrate wacom's pen coordinate mapping either. To remedy the settings issue though you have to uninstall the ISD driver which leaves you with Microsoft's settings, including it's own calibration set you can access in the control panel.

In this limited mode calibration is mapped properly in all programs, including Sai. You won't have access to most buttons except for the first button being right click (with hover disabled), and there will be no pen pressure, but you can calibrate the cursor to how you hold your stylus with the appropriate offsets without issue no matter what you use.

Kind of useless without pressure and pen settings though so from here you should install the tablet PC drivers from the net. You now have pen pressure and the appropriate utilities needed for better usage of your stylus. You are also now able to set wacom's own points of calibration for programs that specifically call for it - usually art programs.

Having the two sets of calibration points makes itself known in certain situations. For example if you have the desktop or another program active that is following the microsoft set and mouse over a program using wacom's set. If the two sets are calibrated differently, mousing over a program using the other set would show you the cursor in one position, but immediately clicking the screen or alt+tabbing over to the program will make the cursor jump over match the calibration of the other set.


Well... here is where this bug comes into play. You get your settings back, but now you have a second set of calibration points competing with each other. The windows set you can change from the control panel, and the wacom set you're supposed to be able to change in wacom's pen input control panel. You can set the points yourself, but as by their own admission it isn't registering. For the most part it's a non issue. Most things default to the windows mapping which is the set you can actually calibrate. For programs like sai, that specifically calls for wacom's set? There is no way to calibrate it. The Tablet PC Input panel and the tabcal lincal novalidate XGridPts/YGridPts line (to use custom, multi point calibration) in the command prompt only effect window's set.

There used to be a bug exploit that allowed you to change it... details on all of this being found here.

http://fox-orian.deviantart.com/jou.....DATE-224071462

Although the driver works a little better since then, allowing pressure to work in more programs than ever before, it still isn't perfect. The "hold to right click" glitch no longer works, leaving people who still need the calibration trick to make their program of choice work out in t he cold. Although not an issue for normal tablets, most wacom penabled pcs/ monitors have an issue with the actual hardware that causes accuracy jittery on the edges of the screen and wonky mapping between the actual cursor and stylus if left uncalibrated. Unless your hardware works on point right out of the box by (which is rare, if ever) this won't be an issue for you, but in most cases, this has been a known issue for years, even on some cintiqs, so you'd have to step in and mitigate any offset by calibrating the screen yourself.

In my case the cursor is offset 5-7 milometers diagonally... cursor action hiding beneath my fingers. It's not a problem problem in most programs, but it makes sai unusable when it inexplicably makes the stylus jump to this position.

So what is the solution? Well, for windows 7 it would have been be to revert back to older versions of the drivers while for windows 8 there is only one other option. Samsung's drivers are a step back so the only step from here is this. The only other version, circa june 2012.

http://www.wacom.com/en/shared/down.....0driver-1.aspx

Now I can properly calibrate the wacom set of coordinates!

Only now my issue is that for some reason any levels of pressure beyond 255 is registered as MAX. According to the debugger the 1024 levels of pressure were behaving normally... but for whatever reason certain programs adjusted their scaling, maxing at 255 which is 1/4th what the threshold should have been for how hard you pressed. Sure, you chould adjust the pressure curve to make 1024=255, but you can't even adjust curves in this version of the driver! You can in the PC version within tht driver. In older versions you could modify the dat file, but neither option is available here. Though there is this that allows you to use a third party program to modify the curve since the new dat file is incomprehensible.

If you followed these steps you could adjust the curves in theory: http://www.lab.envirex.cz/?page_id=3

... only any adjustments you make to the dat file, from making small text edits, to using this program to adjust the curve, to renaming/ deleting the file itself brought on a replacement of the file in it's original form within seconds... the only solution being to have the property window open for the file or folder with read-only checked and hitting apply the moment you make the change... after a few tries the change actually sticking.

With this you can make it so that your pressure scale 1024 input to 255 output and the other key points accordingly, although culling your effective pressure by 25%, making the beta drivers work for you with calibration intact.

But that is unacceptable.

- solution -

On a whim, after seeing someone use a fujitsu pen interchagebly between this samsung device and the fujitsu t902 and reading about compatibility and other issues being solved by switching to the magical fujitsu driveres I decided to give them a try. What was the worst that could happen? I already did a fresh install of windows 8 for various reasons.

So I Went here: http://support.fujitsupc.com/CS/Por.....pportsearch.do

Selected Notebook PC/ T Series/ T902

Downloaded their Digitizer drivers and voila! It worked! Pressure, calibration, tablet utilities, and all! It's not as good as useful as the PC drivers, It doesn't offer it's own built in curve utility, macro utilities, and setting profiles bound to indivudual pens or programs, but I now got the bare minimum to work!
49 comments

User replies

  rayvenhart

#link     Posted: 6 years ago

 
I actually know very little about tablets, and found this incredibly educational. o3o

But I'm conflicted, because I feel like such a knob for knowing absolutely nothing about them prior to this. Regardless, I can recognize good equipment and bad hardware issues when I see them. E:

Glad your solution worked, though.
  professorawesome

#link     Posted: 6 years ago

 
Wow, thank you so much.
I had this same issue with SAI and the cursor being below the pen (even though I use a different tablet) and those drivers really helped.
  calicoirish

#link     Posted: 6 years ago

 
This is really useful. And its probably even more useful to people who know more about tablets than i do :3. Glad to see your getting to grips with your new gear. and hope to see you getting back on track soon :3c all very exciting to have been watching your progress in your journals~
  kobi

#link     Posted: 6 years ago

 
It sounds familiar. After reading a lot of forum threads about the Galaxy Note tablet, maybe the same digitizer Samsung has lot to do still in the driver area. The phones and tablets work for simple doodling but you're definently not the first pro artist to fall into this pit. Even the old Note Phone that has gotten several software updates still has a wonky pencil.
  lilbluefoxie

#link     Posted: 6 years ago

 
Makes me glad I got a Mac
  kairhl

#link     Posted: 6 years ago

 
Do macs have built in Wacom Digitizers?

Thought so.
  lilbluefoxie

#link     Posted: 6 years ago

 
What do I need one for? I have a standard Wacom tablet
  lilbluefoxie

#link     Posted: 6 years ago

 
And plus, I'd rather have a separate tablet than all these driver issues this person seems to be having
  kairhl

#link     Posted: 6 years ago

 
Fair enough, but it's still a better choice than purchasing a Cintiq 10 at the moment.
  lilbluefoxie

#link     Posted: 6 years ago

 
Oh I don't have one of those. I couldn't afford one ^^; I just have an intuos4 and before that I had a graphire 3
  scottruggels

#link     Posted: 6 years ago

 
Why did you do this to yourself? productivity took a hit.... Just speaking as a pro with deadlines. I tend to change hardware only when the old rig dies, and then to an incrmeental change. I tried Win8 in Staples one afternoon and HATED it. It looks like an OS for ADD graduates of Smartphones rather than a business or production oriented OS. Android IMO has a better tablet interface. Sure the Surface us a sexy piece of design, but... when it can run Maya, Photoshop CS6, a browser, and perhaps second life at the same time with little to no appreciable slow down. Then i'[ll take another look, but then I work in privacy and rarelyleave the apartment, so hand built PCs in old tall Antec cases is where I am. (Yes I ahve heard they call them "Grandpa Boxes, now. Get off my friggen lawn you kids!).

Scott
  kairhl

#link     Posted: 6 years ago

 
He bought a a Samsung Ativ Pro. It's practically a Cintiq with how much pressure sensitivity it has.
  scottruggels

#link     Posted: 6 years ago

 
The Cintiq is not a very good piece of hardware. Why emoulate that? I've done fine with aon older 9 x 12 Intuos 2 for a decade. The Cintiq is hardly the holy grail. I can see some attraction for tablet PCs if the goal is portability, but that is always by sacrificing raw power, and that's where I am coming from.
  kairhl

#link     Posted: 6 years ago

 
Preference, however.

You can purchase a Cintiq with lower res to be used on your desktop for the same price you purchase the Ativ Pro.

Personally would install Win7 on it though.
  leonkatlovre

#link     Posted: 6 years ago

 
hence one of the reasons I'm so upset everyone changed their computer sales and installed windows effing 8 on every single thing...

you can go back to the old interface but I am wary of buying a new laptop given that it will most likely F up with all the stuff I have in my older laptop and work little to not-at-all

is funny that every trend of windows 8, requires a service pack the year after... and stupid too... I really find it stupid that they made computers dumb... I remember when we had to actually learn to use a computer and fix it ourselves. I've seen people go nuts over them missing a little button or something because they don't understand how to use a computer...

humans are becoming horribly lazy at computing and is getting scary how dumb they have to make things for the rest. Evolution is going backwards
  soraslipheed

#link     Posted: 6 years ago

 
i think windows is making a more dumb-user-friendly version to appeal to Mac users, while still having the normal desktop option. Windows 8 start slidy screen looks pretty but i stay on the desktop 99.9% of the time XD
  leonkatlovre

#link     Posted: 6 years ago

 
will probably do the same myself
  soraslipheed

#link     Posted: 6 years ago

 
this tablet has a full i5 processor, not an Atom processor like the smaller Surface (the surface you tried in store wasnt the pro version, so its basically a large android). so its very capable of running photoshop and i cant play Guild Wars 2 decently on low settings. not sure about second life, but im sure this tablet could take PS, maya and several browser tabs :)
  kairhl

#link     Posted: 6 years ago

 
Haha. Downloading Fujitsu drivers does seem to be the norm with ANY Tablet PC that has Wacom input. Good on you for figuring that out.

Now for a solution to fix that finicky palm rejection!
  nicoya

#link     Posted: 6 years ago

 
I think I'm glad I went with the iPad + Pogo Connect combination. Every now and then I get tempted by slate PCs, but I always forget about the driver hell.

Now I just need to be able to draw worth a damn.
  yukigoesrawr

#link     Posted: 6 years ago

 
/tech guy mode

Wow, normaly those are pretty stable and trustworthy...
honestly I had an HP TX1000 swivel tablet PC, and the ones that are built in to the PC are often crap, but I thought they fixed that ages ago. Hrm.....best I can say is good luck.
  tsampikos

#link     Posted: 6 years ago

 
Nope. It seems like for wacom penabled pcs they still use the same hardware they were using half a decade ago. Even as mobile specs now surpass desktop specs of the age in which they were first released... they continue to use the same digitizers which to me is a shame. I wish that just this one a company would cater specifically to artists and hire wacom to create intuos-equivalent boards behind their screens instead of these watered down ones with awful drivers.
  yukigoesrawr

#link     Posted: 6 years ago

 
A technology company, not improving products as time goes on.
What the heck. :|
in this "everything's outdated a day after launch" age, that's VERY strange.
  ricochetcoyote

#link     Posted: 6 years ago

 
The conversation on this thread
http://forum.tabletpcreview.com/mic.....-wacom-14.html
on pages 14 and 15 is tilting towards the opinion (not facts, yet) that the new
Windows 8 Surface Pro by Microsoft
will be using modified Wacom Technology with perhaps a new Wacom pen. Not the Surface RT, the Pro.

So you may get your wish: "I wish that just this one a company would cater specifically to artists and hire wacom to create intuos-equivalent boards behind their screens instead of these watered down ones with awful drivers."

Here is a Wacom Employee that wants to say something, but apparently can't. He spends the entire interview saying very, very little - I was rather disappointed.
http://www.engadget.com/2013/01/10/.....com-interview/
But he sure seems to know about the Microsoft Surface and its screen construction at the 8:15 mark. Curious. Wonder why that is? ^_^

No one posting in your thread has probably had a Surface Pro in their hands yet - unless they went to CES (which just ended)

The Surface Pro likely will not be cheap. May be out by February.
http://www.theverge.com/2013/1/9/38.....th-impressions

http://www.pcworld.com/article/2024.....-from-ces.html





  ricochetcoyote

#link     Posted: 6 years ago

 
Engadget was at CES and they were apparently told it is a version of Wacom
http://www.engadget.com/2013/01/09/.....-pro-hands-on/

  mrpickleman

#link     Posted: 6 years ago

 
I have an HP TC4400 tabletPC I've been using with Windows 7. I ran into a similar problem with the digitizer drivers. The Windows drivers only worked with OneNote and Journal, the HP drivers would work in Photoshop, but killed the MS support. And the Penabled drivers from Wacom were dodgy all around... I finally got it to work by installing the HP drivers, installing the Wacom drivers, UNINSTALLING all of them, then reinstalling the Wacom drivers.

I guess it tricked Windows into thinking it was still in charge... *shrug*

Still having buyer's remorse over my Galaxy Note 10.1...
  cradlerobber

#link     Posted: 6 years ago

 
Have you looked into the Microsoft Surface Pro? It will debut early 2013, comes with a stylus and pressure sensitivity built in.

I'm glad you are getting this to work though! It is such a rewarding feeling when you get a computer just the way you want it c:
  ricochetcoyote

#link     Posted: 6 years ago

 
A thread where a discussion is going on as to exactly what technology the screen of the Microsoft Surface Pro is built upon:

http://forum.tabletpcreview.com/mic.....s-wacom-4.html

http://perceptivepixel.brandgreenho...../active-stylus

http://perceptivepixel.brandgreenhouse.co m/_literature_136086/Active_Stylus

Once again, just because you have a digitized screen does not mean the programs you prefer to work with will function with your new tablet the way you want them to. It is pretty much a mess right now, for artists. Which is the point I think Tsampikos is making.

My guess - and it is only a guess - is that from reading threads regarding new tablets the folks making these things do not really care about artists. The manufacturers view the health-care, business, education and judicial (quiet courtrooms) industry segments (ink document input) as being more profitable.
  soraslipheed

#link     Posted: 6 years ago

 
imo.. why include a stylus if you dont want people to draw?? it is sad that Tsampikos and myself after reading his post had to spend hours scratching our heads and re-configuring factory settings just to get SAI to work. Maybe one day someone will make a real tablet for artists, a less expensive Cintiq PC? and all major art programs will work flawlessly on startup... one can dream..
  ricochetcoyote

#link     Posted: 6 years ago

 
We (the people in this thread) won't know until owners start posting their "Imma making art on my new Windows Surface Pro" videos on YouTube. BUT it likely won't be cheaper than 12 inch Cintiq.

So, I don't know - I don't work for Microsoft. Maybe in another six weeks for those videos to start appearing?

  soraslipheed

#link     Posted: 6 years ago

 
i had a huge mental struggle choosing between the Ativ and Surface, I basically chose the Ativ because it was available to me for a Christmas present, but after playing with the Surface at best buy i think i made the right decision. the Surface is TINY, although i do love that sexy kickstand. the keyboard is thin and sleek but not having touch feedback feels very weird. i dont have the keyboard dock for the Ativ but dont need it for artwork. I really love the super widescreen, i feel like i have more room to draw without windows and settings getting in the way.
  cradlerobber

#link     Posted: 6 years ago

 
There is a type keyboard with actual keys for the Surface! it's made by Microsoft, too. :D
  ricochetcoyote

#link     Posted: 6 years ago

 
I read through your post Tsampikos, interesting details.

For those artists interested in Windows 8 Tablets you may want to read through these 'review' threads (they are loooooong) here
http://forum.notebookreview.com/son.....rs-thread.html
and here
http://forum.tabletpcreview.com/son.....1-a-print.html

Only read if you wish to educate yourself on Windows 8 tablets. Tsampikos' main thrust is getting drivers to work on a particular piece of hardware he acquired; he did not mention how murky the waters really are for artists and newer tablets.

Basically Wacom has a competitor in N-trig
http://www.n-trig.com/
and N-trig's main objective appears to be to out-maneuver Wacom on the multi-touch, which is what Windows 8 is about. Wacom is, typically, more appreciated by artists, so artists often prefer to have a Wacom screen on their tablet.

But it gets worse than just this pen does not work with a particular tablet - for tablets there are TWO (and maybe more) stacks of drivers. Wacom has coded to a standard called WinTab (which Adobe has also coded to) while a company like N-Trig has coded to a Microsoft standard called 'InkPen' or some such (not really clear on this).

So when an artist fusses with pen drivers to communicate with software like SAI or ArtRage Pro or Corel Painter or Adobe Photoshop that artist is often targeting just one particular standard. WinTab was, as far as I can tell, not coded by Microsoft since it appears Microsoft was not involved in the WinTab lawsuit:
http://www.pointing.com/Wintab.html

Not sure what the problem is with 'InkPen' drivers - maybe those drivers are missing pen-tilt and pressure functionality?

Bottom line... not sure any artist can expect to have an easy time messing around with a Windows 8 multi-touch device and pressure sensitivity, all on a tablet screen. Maybe a nice device with a Wacom multi-touch screen will appear later this year.

In any case the device I was looking at has an N-trig screen and pen and so you cannot communicate pressure to SAI nor Painter nor Photoshop at this point in time.

A little off topic, but not much, there are old threads out there on the 'net where artists have gone into Windows Vista (maybe Windows 7 too) and shut-down some of Windows Ink Pen functionality (one or more services) to improve their art productivity. In some cases the 'ink point' on the screen has been observed to no longer lag behind the 'nib' of your stylus in Painter or Photoshop when Windows has been told to essentially 'go away'. My best guess is that this trick might not be such a good idea with Windows 8 (which was coded around the idea the screen is the main user interface).
  ricochetcoyote

#link     Posted: 6 years ago

 
There is a discussion going on here

http://forum.tabletpcreview.com/mic.....s-wacom-4.html

as to whether Microsoft is going to compete with N-Trig and Wacom with their own technology.


I have not yet gotten to the end of the thread, so if there is a Wacom surprise or N-Trig surprise at the end I do not yet know it.
  ricochetcoyote

#link     Posted: 6 years ago

 
http://forum.tabletpcreview.com/mic.....-wacom-16.html

Microsoft Surface Pro is on display in some MS stores and folks are trying out Wacom pens on the new Pro. Now we just need to wait 7 days for customers to start posting videos of the Pro on YouTube.
  drekian

#link     Posted: 6 years ago

 
I have an HP TX2 with an N-Trig screen, and it is just awful for art. Even when you disable touch input, it constantly false registers and screws up pen input. Additionally with every setting I've tried lines are jagged and the screen lags, so lines start about 1/4 in from where you started when you are drawing quickly. It's older tech, no doubt, but this experience has completely turned me off from the brand.

On a more positive note, the touch input is okay. A bit inaccurate at times, and tends to randomly detect touch input under florescent lights even when nowhere near the screen, but it is a lot better then most of the w7 touch inputs I've tried...

And pen pressure only works in CS5/6 64-bit. It doesnt work with any other programs (to my current knowledge, except sketchbook pro and paint.net version 3.6 or older).
  drekian

#link     Posted: 6 years ago

 
Sorry, I meant paint.net v3.36 or older.

I've wondered if their newer technology is better, but I personally would not take the risk after my experience. :/
  yunniekunnie

#link     Posted: 6 years ago

 
*rubs explanation with my tummy until it glitters* There! :3
  ricochetcoyote

#link     Posted: 6 years ago

 
Wireless, secondary screen, available in June. Made by Lenovo

http://www.youtube.com/watch?v=F7SBXj_zzKQ

Has touch and a Wacom digitizer. Pretty simple pen, though; does not appear to have any buttons. You have to own a PC to use this.

Interesting technology.

  soraslipheed

#link     Posted: 6 years ago

 
It took me weeks to figure this out... but thank you so much for posting all of this information! I FINALLY got SAI working spot on! Glad you are enjoying the tablet :) im really loving the widescreen, the SAI windows seem to take up less space.
  falvie

#link     Posted: 6 years ago

 
since i only use PS for image adjustments, is this tablet worth it for SAI? I wanna get one! If the ram is 4gb it should have no problem with PS right?

this journal is so long xD
  ricochetcoyote

#link     Posted: 6 years ago

 
Well according to this page
http://forum.tabletpcreview.com/mic.....-wacom-16.html
it sounds like some kind of Wacom Driver is shipping inside of Windows 8 for the Microsoft Surface Pro. Does not mention whether there is pressure sensitivity nor whether calibration is part of that driver.

So I don't know - maybe the troubles you were having as an artist are going to recede into the past and future artists will have an easier time? One would hope, if an artist quality screen is now part of Microsoft's "new standard". Microsoft stepping so far into the hardware arena is a new thing - though they did do that with the XBOX 360.

I am just going to keep an eye peeled to YouTube over the next two weeks, to check how good this 'new' Wacom screen really is.
  ricochetcoyote

#link     Posted: 6 years ago

 
In regards to the new Microsoft Surface Pro (out today)...

It appears the current situation is just a repeat of what Tsampikos posted here. My guess is the folks in power - the folks with the power to see that hardware gets built - really do not give a d*mn about artists.

http://forum.tabletpcreview.com/mic.....hread-126.html
http://forum.tabletpcreview.com/mic.....hread-127.html
http://forum.tabletp creview.com/microsoft/54075-surface-pro-discussion-thread-128.html

To recap - in the world of Windows (I do not know about the Mac world) there are apparently two API's that programs like Corel Painter and SAI and Photoshop 'work' with:
http://msdn.microsoft.com/en-us/lib.....=vs.85%29.aspx
and WINTAB. WINTAB seems to have been developed by Wacom working with Adobe and Corel. So when an artist says, "I want pressure sensitivity in SAI and Photoshop and Painter" that artist is really saying he/she wants:
o a Wacom digitizer
o Wintab drivers for that particular Wacom digitizer
(N-trig digitizer is notorious for having bad Wintab drivers)

So the Microsoft Surface Pro has shipped with a 'new' version of the Wacom Digitizer (the hardware ID for it seems to be unique) and owners are currently trying Tsampikos's trick of trying to find the best Wintab drivers to go with this new hardware.

So the hardware is great, the drivers currently suck (as of this February release date for the Surface Pro).

I suppose it is possible that in the coming months Microsoft works with Adobe to send pressure information down to Photoshop via the Pen API, but right now it seems that all Microsoft is really interested in is ink capture. But this situation has come up on other forums in past years and the typical situation is that Microsoft will blame Adobe and Adobe will blame Microsoft and the Components division of Wacom will attempt to stand on the sidelines and not be noticed.

  ricochetcoyote

#link     Posted: 6 years ago

 
Artists on the Surface Pro forums are already talking about taking their Surface Pros back to where they got them for a refund. Heh.
  ricochetcoyote

#link     Posted: 6 years ago

 
  dreamsong

#link     Posted: 6 years ago

 
Thank you so much for posting your sleuthing and your solutions! It's been a big help! <3
  ricochetcoyote

#link     Posted: 6 years ago

 
  ricochetcoyote

#link     Posted: 6 years ago

 
Something new as of this week
http://cintiq13hd.wacom.com/en

  ricochetcoyote

#link     Posted: 5 years ago

 

http://forum.tabletpcreview.com/mic.....rivers-17.html

http://forum.tabletpcreview.com/mic.....rivers-18.html

A new driver from Wacom, for a variety of devices.

Sometimes it improves your workflow, sometimes it seems to make things worse (according to various posters).