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Reddit’s 2018 transparency report (and maybe other stuff)

Hi all,

Today we’ve posted our latest Transparency Report.

The purpose of the report is to share information about the requests Reddit receives to disclose user data or remove content from the site. We value your privacy and believe you have a right to know how data is being managed by Reddit and how it is shared (and not shared) with governmental and non-governmental parties.

We’ve included a breakdown of requests from governmental entities worldwide and from private parties from within the United States. The most common types of requests are subpoenas, court orders, search warrants, and emergency requests. In 2018, Reddit received a total of 581 requests to produce user account information from both United States and foreign governmental entities, which represents a 151% increase from the year before. We scrutinize all requests and object when appropriate, and we didn’t disclose any information for 23% of the requests. We received 28 requests from foreign government authorities for the production of user account information and did not comply with any of those requests.

This year, we expanded the report to included details on two additional types of content removals: those taken by us at Reddit, Inc., and those taken by subreddit moderators (including Automod actions). We remove content that is in violation of our site-wide policies, but subreddits often have additional rules specific to the purpose, tone, and norms of their community. You can now see the breakdown of these two types of takedowns for a more holistic view of company and community actions.

In other news, you may have heard that we closed an additional round of funding this week, which gives us more runway and will help us continue to improve our platform. What else does this mean for you? Not much. Our strategy and governance model remain the same. And—of course—we do not share specific user data with any investor, new or old.

I’ll hang around for a while to answer your questions.

–Steve

1.8k comments
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level 1

Just out of interest. From the perspective of a large company how difficult has/was adapting to the EU's GDPR regulation been?

level 2
Reddit admin, speaking officiallyOriginal Poster98 points · 14 minutes ago

It's not easy, but mostly because government regulations often don't factor in the technical realities of their implementations.

That said, it's easier for us than others because we don't actually have a lot of non-public data about our users.

level 3

That said, it's easier for us than others because we don't actually have a lot of non-public data about our users.

Please never change that. Ever.

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level 3

Except every dirty fetish I've ever been into, that's all there.

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level 1

ii) Foreign Requests (Non-Emergency) In 2018, Reddit received 28 requests for the production of user account information from foreign governmental authorities (excluding emergency requests). Reddit did not comply with any of these requests.

I noticed that the specific foreign governments are unlisted in either the posted summation above or the actual Report.

Is there a legal reason why the governments were unlisted?

Wouldn't transparency be better served by saying "X from Canada, Y from the UK, Z from Russia, and 1 from Vatican City", or something like that?

level 2
Reddit admin, speaking officiallyOriginal Poster15 points · 6 minutes ago

Good question. We're updating that as we speak.

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level 1

Thanks for the update Spez. Why do you think there is such a large increase in requests from last year?

level 2
Reddit admin, speaking officiallyOriginal Poster113 points · 34 minutes ago

Two reasons:

  1. We have more users and content

  2. We receive much more attention compared to last year

level 3

Can we get the normalized percent change?

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level 3

Do you think the increased attention will yield to worse results, if more exposes on negative communities come to light, like what happened to /jailbait /fappening /candidfashionpolice type communities?

Tons of banned communities have interesting history.

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level 3
4 points · 15 minutes ago · edited 9 minutes ago

more users

Why hasn't Reddit's "330 million monthly users" claim changed in over a year? Recent blog posts use that number, but the same number was being used in blog posts and interviews in 2017 (example), and you can even see it on the official site with "Last updated Nov. 12, 2017"

level 3

Some of our users committed violent acts based on their participation in certain /r/'s here - and that got us way more attention than we wanted

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level 1

Hi Steve. What do you have to say to the members of the Reddit community who have expressed concerns about Reddit taking on Tencent as an investor?

level 2
Reddit admin, speaking officiallyOriginal Poster79 points · 22 minutes ago

It's a fair question to ask. Tencent is a global investor who have invested in many successful internet companies.

Our governance didn't change during this round, which means we didn't add anyone to the board, and our policies won't be changing either.

level 3

and our policies won't be changing either.

But you changed the content policy last week with no announcement and banned several highly active users for violating the new policy.

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level 3

Our governance didn't change during this round

Is this to say that it will eventually?

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level 3

So you're saying be on the look out for future changes.

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level 1
578 points · 44 minutes ago

Will you ever modify or remove content to appease your new Chinese overlords investors? Can you commit to never doing so?

level 2
Reddit admin, speaking officiallyOriginal Poster416 points · 34 minutes ago
2

Will you ever modify or remove content to appease your new Chinese investors?

No

Can you commit to never doing so?

Yes

level 3

How can we trust that when reddit once said:

We stand for free speech. This means we are not going to ban distasteful subreddits. We will not ban legal content even if we find it odious or if we personally condemn it. Not because that's the law in the United States - because as many people have pointed out, privately-owned forums are under no obligation to uphold it - but because we believe in that ideal independently, and that's what we want to promote on our platform. We are clarifying that now because in the past it wasn't clear, and (to be honest) in the past we were not completely independent and there were other pressures acting on reddit. Now it's just reddit, and we serve the community, we serve the ideals of free speech, and we hope to ultimately be a universal platform for human discourse

Clearly this promise has been broken as countless subreddits have since been banned for content legal in the US.

What makes your promise now any more believable?

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level 3

Can you commit to never doing so?

Yes

X

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level 3

I just really don't get the point of even responding to this. Even before Tencent's investment there's no way we could ever possibly trust you, or anyone in a position of power behind the scenes. Is this to save face? Is this to say "okay, I said it, you can't say I didn't say it"?

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level 3

Can we trust you?

No

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level 3

If this is the case, then why has there been a marked increase in banned/quarantined subreddits over the course of the past year? Is this to please advertisers or investors, or is it a matter of legal liability?

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level 3

Okay what about the money keeping r/The_Donald around?

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level 3

Can you commit to never doing so?

Yes

How. How can you commit that? How can you ever prove to us that by taking an investor's money you are not influenced by that investor? This is the exact same line we've heard from politicians for generations and that hasn't worked out to well either. How will you be different and how will you prove that difference?

You are in a position of questioned trustworthiness. If you cannot prove your statements, they are worthless.

level 3

How can you commit to that, or how can you even prove it?

Seems like a silly question after what happened in T_D a few thanksgivings ago.

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level 3

Is there any we can hold you accountable?

There are multiple ways to see if a Reddit post has been deleted, but you can delete posts calling you out there as well.

Basically, you have the ability and profit incentive to censor any dissent that would make the company look bad.

What can you offer that will make us believe you, /u/Spez will not cave to Chinese censoring requests, or any censor request in general?

Because right now it's just taking a CEO at their word, which has burned too many before.

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level 1

What are you planning to do with the money you’ve recently raised? Besides keeping Reddit running I assume, are there any specific goals in using it?

level 2
Reddit admin, speaking officiallyOriginal Poster45 points · 20 minutes ago

In the immediate future, nothing. One of the risks of raising a lot of money is that it can be disruptive to strategy and culture, so we will overcompensate by aggressively sticking to our pre-funding plan.

Down the road, it does give us flexibility to take bigger bets or try new things, but we don't have any specific plans.

level 3

If you don't make any changes, how will you deliver ROI to those investors? Reddit is known to make a much smaller amount of annual revenue per user than are other social media platforms.

level 4
Reddit admin, speaking officiallyOriginal Poster10 points · 8 minutes ago

We're working on a lot of stuff right now. Pretty much every aspect of Reddit is under some sort construction, and we're seeing a lot of nice progress. Even compared to a couple months ago, Reddit is faster; we've added a lot of features; and have made quite a bit of progress on the Anti-Evil / Security side of the house (a post about which will come on Friday).

So, even if we don't do anything new, we're making plenty of progress already, and I don't want to derail that.

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level 3

In the immediate future, nothing.

Give to me pls.

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level 1

Who are you selling my data to and how can I know who you are selling my data to on an ongoing basis?

level 2
Reddit admin, speaking officiallyOriginal Poster32 points · 31 minutes ago

We don't sell any private user data, though we do sell access to an API to more easily access already publicly available content.

How you data is used is documented in our Privacy Policy.

level 3

we do sell access to an API

Different than the publicly accessible API? And if so, what's the difference?

level 4
Reddit admin, speaking officiallyOriginal Poster51 points · 19 minutes ago

It's the same API. Higher rate-limits.

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level 3

Something tells me I'm just shouting into the winds, but what do these parts entail exactly?

With our partners. We may share information with vendors, consultants, and other service providers (but not with advertisers and ad partners) who need access to such information to carry out work for us. The partner’s use of personal data will be subject to appropriate confidentiality and security measures.

With our affiliates. We may share information between and among Reddit, and any of our parents, affiliates, subsidiaries, and other companies under common control and ownership.

Are there any affiliates whose whole or part purpose is in the gathering of user data to provide to third-party, non-Reddit-controlled entities? What are those 'appropriate confidentiality and security measures'? Have there been breaches of it and what steps has Reddit taken to rectify said-breaches if any happened?

And because it's a great question, let me reitrate /u/Dustin- 's question, different than the publicly accessibly API and if so, what's the difference?

It would be nice if just one social media company told me 'this is how much money we made off you, this is how we made it'. Like I get it, you need to make money off me, but just tell me through what means because I'm pretty sure those ads I never click aren't it.

level 3

Who are you selling access to an API to and how can I know who you are selling access to an API to on an ongoing basis?

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level 3

But you did confess in 2016 that reddit knows its user's "dark secrets", did you not?

Edit:

Also, wasn't Facebook just selling API access to Cambrige Analytica?

level 3

How do I pay for access to this API?

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level 3

We don't sell any private user data

Sure...

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level 1

Interesting... No one gives you 150 million and expects nothing in return. 🙄

level 2
Reddit admin, speaking officiallyOriginal Poster-164 points · 36 minutes ago

Any investor expects a return on their investment, but as I mentioned in the post, nothing about our governance or policies is changing as a result of this investment.

level 3

For now. China has a tendency to invest and then demand a return some time in the future. Enjoy your new paymasters.


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level 3

Any investor expects a return on their investment

In order to deliver that ROI, what are your plans to better monetize your users? Many of us have seen the recent articles about the pennies per year reddit makes on its users.

How do you increase that revenue by a factor of 20 or more, to make reddit competitive with other large social media platforms, without drastically changing our experience?

level 3

Will you be hiring more community admins? I could use em as a mod...

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level 3
level 3

r/news mods need to be replaced they are extremely power-hungry and engage in active censorship everyday

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level 3
5 points · 33 minutes ago · edited 13 minutes ago

LMAO, same when Tencent got 100% of Riot Games (League of legends) and their whole idea about esport changed, because they were using it as a marketing strategy, not a way to gain profit.

EDIT: I MEANT TO SAY THAT Tencent FORCED Riot to change their policy.

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level 3

You wouldn’t just... lie to us about that, would you?

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level 1

How can governments request specific user info? Do they somehow get access to an individual’s username and proceed from there?

level 2
Reddit admin, speaking officiallyOriginal Poster-592 points · 43 minutes ago

Do you really want me to explain that and make it easier for them?

level 3

i think that would just make it easier for us to understand, i'm sure they know how to go about it

level 4
Reddit admin, speaking officiallyOriginal Poster124 points · 39 minutes ago

Fair enough.

There are different requirements for different types requests, which are documented in our Law Enforcement Guidelines.

level 5
59 points · 32 minutes ago · edited 7 minutes ago

For those tl;dr:

There's an email address at that link that both domestic and foreign law enforcement agencies can contact to request user information.

If user information is to be provided, Reddit notifies that user and gives an opportunity to object unless prohibited by law or under emergencies by discretion.

edit: See /u/shrimpshrimpshrimps comment for clarification... they can't "just request" stuff, it has to follow a legal process.

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level 5

Do you really want me to explain that and make it easier for them?

Why even comment this if the link you've provided has been "effective as of March 31, 2016"?

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level 5

Why did you fearmonger about explaining it in your original comment when a full documentation already exists and is public?

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level 5
2 points · 35 minutes ago · edited 16 minutes ago

The emergency request is via a google form smh. It requires the 'personal' email address of the requester rather than their professional email address, which would be one way of determining its legitimacy. smhhhh

The reason a google form is bad is that it requires that the applicant agency disclose sensitive information to a third party, google, in order to get reddit to take action.

If i were in that field, which I am not, i'd be frantically looking for an alternative because I'd not be allowed to submit it via a google form.

In an emergency I might think 'fuck it no one is going to pull me up on this if it saves a life'. But what if all i deal with is emergencies? Do I decide that the rules don't apply to me at all?

So if I used reddit's emergency form I'd get the sack...even if it saved a life.

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level 5

Thanks for actually answering this. Now why is r/The_Donald still going?

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level 3
32 points · 36 minutes ago · edited 32 minutes ago

Security through obscurity

Security experts have rejected this view as far back as 1851, and advise that obscurity should never be the only security mechanism.

C'mon /u/spez. We know you know how this works.


Edit: Although I do appreciate the tone of your response. Pretty cool. Compared to most other social media juggernauts, Reddit clearly has positioned itself to celebrate anonymity.

level 3

I love that you think that you refusing to explain the subpoena process on Reddit - in the comments on a post about transparency, no less - is what's keeping world governments in check.

level 3

I'm sure they would be stumped if you didn't explain it in a Reddit comment. I think you just solved privacy.

level 3

"Transparency report"

> not being transparent

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level 3

"ask us questions!"

"do you really want me to explain?"

level 3

Are you suggesting they don't already know?

level 3

What kind of garbage awnser is this, on a post about transparency?

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level 3

Your recruiting team needs work. I came in to an onsite in SF and was treated like crap. All I got to show for it was a Reddit gold sticker. Please please fix your company.

level 3

Yes. Because they can just force you anyway, either directly if they're a 5 Eyes country, or indirectly through one of them, and we'd still be in the dark.

level 3

I think it would be very transparent if you to explain this in your transparency report.

level 3

implying that you would tell us the truth

level 3

Very transparent answer, well done.

level 3

What a great response from a responsible and caring admin...../s

level 3

Obviously, yes. I'm sure they already know.

level 3

yes. wtf?

level 3

If you know something they already know, would it hurt us to share?

level 3

Do you think that answer makes any sense?

level 3

Then can you explain how a long time user who has been suspended can talk to a damn human being about it rather than automated messages?

Do I need to start sending physical letters to your SanFran office? Because I'm about to start doing just that.

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level 3

yes

level 3

Wow good start...

level 3

Wow you're a condescending asshole. Not surprised.

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level 3

Where did "spez" come from?

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level 3

Yes

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level 3

reddit:"We're committed to transparency!"

users:"Tell us this specific thing?"

reddit:"Are you sure you wanna know? You think you do, but you don't."

level 3

Yes please.

level 3

What the fuck kind of response is that? This is a "transparency" report? You're so incompetent

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level 3

Yes.

level 3

Yes I would appreciate an answer. Are governments coercing individual’s usernames?

level 3

yes

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level 1
44 points · 34 minutes ago · edited 12 minutes ago

The current options for reporting issues to the admins leaves much to be desired, especially when it's time sensitive. Using the https://www.reddit.com/report form is nice but results in automated messages devoid of context, making it difficult to keep track of which issues have been handled by admins. Modmailing r/reddit.com is vastly superior in this regard but the lack of a structured reporting system makes it less streamlined (and y'all are clearly pushing us away from it). The response rate for both is slow at best. The lack of any "rapid response" support from the admins was quite obvious this past week during the latest witchhunt against Gallowboob. Not everyone has access to #admin-comms and, even then, it's no longer a reliable method of contacting the admins. What are y'all doing to improve the reporting and prompt handling of issues? And don't you dare fucking say machine learning.

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level 1

According to the transparency report, 33 posts were blocked in Turkey in response to a request from the Turkish government (more than any other country).

Were these posts blocked in Turkey for being critical of the Erdogan regime?

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level 1

Years ago I got into the habit of messaging reddit admins whenever I found people selling reddit upvotes or accounts. The handful of times this happened I got a quick reply and you guys seemed to appreciate and intervene.

Sometime in the last few years I stopped getting replies. Also, I started seeing a ton more upvotes being sold, and a very obvious manipulation of the front page - just google "how I bought my way to reddit's front page", there are literally dozens of articles and videos of people repeating the same experiment.

That being said, what steps are you actively taking right now to make sure reddit is a manipulation-free zone? I'm not talking troll farms pushing a political agenda, I'm talking about your average Joe buying 500 upvotes for a few bucks.

level 1

Hi Spez,

Copyright seems to be a big issue for many large websites, especially YouTube, and I see daily posts about YouTube acting unfairly. It looks as though Reddit's DMCA requests are increasing exponentially. It looks at though each request at the moment is viewed manually. I'm concerned that as the rate of requests increases, this process may be automated and the human aspect of the reviewing process (e.g. Fair use) may be lost. What's in the pipeline for Reddit for this requests?

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level 1

Hi spez, someone just posted the following and I reported it. I'd like to know why your staff considered it not actionable:

You're on my list now kike :) you ugly deformed freaks need to get owned a 200th time. Your people are like cancer and will be extracted... from LA to NY to Tel Aviv... the jewish race will cease.

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level 1

So about GallowBoob or whatever, anything you are gonna do to him for abusing of his mods power ?

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level 1

Why do I have to opt-out of the redesign over and over again?

And which moron came up with it anyway?

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level 1

Why haven't you banned /u/GallowBoob?

Why are there subreddits that will automatically ban you if they detect you commenting in an entirely different sub about an entirely different topic, no matter what the comment was?

Why are power tripping mods not being punished as much as they realistically should be?

What, if anything, are you guys going to do about the obvious bought and paid for posts and upvotes on many default subreddits that are advertising products blatantly, as opposed to going through the normal channels of advertising on this site?

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