Netflix Error 152
If you see an error that says
152:nferr_nc_auth_failed
It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps for your device below to resolve the issue.
Apple TV 2 or Apple TV 3
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Begin from the Netflix home screen.
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If your account has profiles, select Switch Profiles.
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If your account does not have profiles, continue to the following step.
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Select Sign Out.
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Sign back in and try Netflix again.
Apple TV 4 or Apple TV 4K
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From inside of the Netflix app, press the Menu button
on your remote. -
Select Settings.
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Select Sign Out.
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Sign back in and try Netflix again.
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Tap the Menu icon in the upper left or lower right corner of the app.
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Scroll to the bottom of the list that appears and select Sign Out.
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If you do not see Sign Out, select Home, then scroll to the bottom of the app and select Sign Out.
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Select Yes to confirm.
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Sign back in and try Netflix again.
