Delivery of car that looks like it went through sandstorm

Good grief. Maybe it did go through a sandstorm.

 

Assuming no panel gaps, cracked glass or other obvious anomalies, and assuming they do a great detailing job, and assuming they included a die cast model 3 (which they don't do in Dallas), I'd be happy as a pig in sh**. But that's me.

 

Looks like a typical drive through west Texas!

With these cars being transported on open carriers and with nature being what it is, I can certainly understand it arriving at the delivery center like that, but by the time you got the car it should have been spotless.

 

I got a die cast model with my Dallas Model 3 delivery. Granted, it was back in March, though.

 

Sometime between then and now, they "ran out." I knew that was the case, but still...a fleeting feeling of irritation before I drove it off the lot and was BLOWN AWAY!

 

Probably went through a haboob in AZ during transit.

Haboob - Wikipedia

 

Demand a full detail. No way should they delivery a dirty car to the customer. On the other hand, if that is the only issue you have, be very happy. Cleaning is easy.

 

what a disgrace. They should give you $200 to get a real detail job.

 

I'd reject it. This decision will be tougher as 12/31 approaches, but right now there is plenty of time for them to get you a car that hasn't been subjected to abuse prior to delivery, before the federal tax credit halves on 1/1. Now that you've seen the abuse, the remnant dirt after they pay someone $12/hr to try again to clean it up, will bother you for years to come. Screw that; reject it and let them try try again.

 

Whoever did the PDI on this car needs to be fired. The person who approved this car to be delivered this way needs to be fired as well. The manager at this delivery center has some big problems with his/her staff. The blame for poor training practices falls on the manager's head. You should never have seen the car this way.

 

Many cars can arrive to a dealer looking like that after the long trucking process but the detailers take care of it. In this case they failed to do that, probably because of the volume of deliveries. If they detail it right when you see it again then I would take it no problem.

 

Agreed. It’s one thing to be in delivery hell, but this is unacceptable. It takes maybe 10 minutes to give a car a good look-over both externally and internally. There’s no reason why any customer should have to see a car in this condition. Even if it’s a few dirt marks on the inside, it’s not the standard they should be setting. The manager should not be letting cars be presented to customers in anything other than pristine condition. Not saying they can fix everything wrong with the car, but at least have a clean vehicle for the owner to inspect.

 

I thought these cars were covered during delivery?

Mine still has some residue on 4 corners where something was taped to it.

 

Some are and some are not. Unclear what criteria Tesla is using to determine what type of protection, if any, a car receives. There are pics of trucks loaded with varying types of protection on the cars.

 

“Again”? So he implies this car was already detailed?

 

There is no way this car was detailed. The manager was just CYA'ing his way around the fact that it hadn't been.

 

Based on the firsthand accounts from the customer volunteer in another thread, the DCs don't seem to have much if any time to detail the cars before delivery. I'm guessing this car came straight off the truck. If it were me, i'd request the detail and come back during daylight hours for a proper inspection.

 

See if they would pay for the detailer of your choice? I lived in Phoenix for 15 years. Been through done storms that made things look like that.

I don’t think they detailed it at all. Or just ran it through a car wash.

Edit - bring said detailer with you to pickup if they would...

 

This is Tesla?