Submitted by Rymack1 on July 29, 2018
I took delivery in San Antonio, Texas on Friday and I couldn’t ask for a better experience. Staff was very friendly and knowledgeable. It was quick and painless.
I have complaints about the sales experience but the car and the delivery were great. The car is amazing and well worth the wait!
I took delivery on Friday also. The experience was excellent also. Drove my beautiful 3 Home from Marina Del Rey CA at 5 pm. Plugged it into my charger at home. 2 hours later, got a frantic call from someone at Tesla telling me that there was some issue and they needed to do one more inspection. He drove a new Model X loaner for me to use in the meantime. Told me that the service department would call me Saturday morning. I didn’t get a call all day Saturday. Called the service and got put on waiting forever. Decided to redial on my phone caller ID to the guy who called me on Friday. Got to him on first try. He apologized and put me in touch with service. The service guy told me that there was a back order for a week and a half for some part they needed and I would have to drive the X for 1 1/2 week. Hurt me!!!!
I took delivery on Friday also. The experience was excellent also. Drove my beautiful 3 Home from Marina Del Rey CA at 5 pm. Plugged it into my charger at home. 2 hours later, got a frantic call from someone at Tesla telling me that there was some issue and they needed to do one more inspection. He drove a new Model X loaner for me to use in the meantime. Told me that the service department would call me Saturday morning. I didn’t get a call all day Saturday. Called the service and got put on waiting forever. Decided to redial on my phone caller ID to the guy who called me on Friday. Got to him on first try. He apologized and put me in touch with service. The service guy told me that there was a back order for a week and a half for some part they needed and I would have to drive the X for 1 1/2 week. Hurt me!!!!
I thought Tesla couldn't sell directly in Texas?
@ficheh Sales are not allowed in Texas therefore it is considered an out of state sale in California. That is the reason our cars have to be paid in full prior to shipping.
rchung0 - They really should tell you which part is missing.