Christmas package lost.    

By LavenderPandy, 3 years ago

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So, I made it my goal this year to get theblackrook theblackrook something this year due to me not being able to buy him squat the last two previous Christmases. I had it all planned out and ordered in November...but things went amiss.

The company I ordered from sent out the package, not giving me a tracking number on their site, and the ups peeps attempted to deliver it, leaving one of those notices. Package could not be delivered with a signature.During that time, family was asking a shit ton from us so we were constantly out the house.Second attempt failed. For the 3rd attempt, I left a note on the door for the delivery guy to ring the doorbell as I was staying put for the day. He didn't and package was sent back to sender.

Feeling pissed that day, I left a message to the people I ordered from and that the package was mailed back to the manufacture.

Hold up! Now I learn that the product that I ordered isn't made by them but by a partner company.

Okay...so by that time I'm pretty pissed but trying to calm myself down and hopes that the $300 I spent doesn't go down the drain.
Talked to the representative some more and gave a new shipping address to my father-in-law's place. I ask for tracking but they can't give it to me yet since the package hasn't been processed again.

Fair enough.

Address change goes in with delivery date within a week (Dec 12). I call during the week to see if there's any sign of the package at my dad's place. None yet. And no tracking is given.

One December 22nd, I've lost patience and call back to see where my shit is. Lady says they have no clue and need to talk to the person in charge of shipment. She's not there and would be calling back on December 23rd. By this time, I'm really upset and have to tell Rook everything about his gift and my failure to surprise him this Christmas. To brighten things up, he gives me my Christmas gift early ( A Smash Bros 3ds with 5 games installed and Phoenix wright duel destinies.) I am happy yet at the same time sad...things didn't go the way I wanted and I feel like a failure.

So today I get the call...UPS delivered the package and left it on the porch apparently...and someone took it.(The area is shit)
The company is now in the process of talking to UPS about what the fuck went on and why no signature was required like last time.

It'll take up to 7 days to figure out what the fuck happened and at this point I'm ready to just talk to paypal and try to get my money back. I just don't want to deal with this shit anymore.

I've been understanding especially with the first failed delivery. But the no tracking number thing not being on the site really fucked me up.

So yeah...I will try to cheer up and get some work done...this isn't worth the stress but at the same time...that's a fucking lot of money to lose for a box of nothing.



22 comments

User replies

  ainoko

#link     Posted: 3 years ago

 
*hugs* hope that everything goes your way in this mess. Though I would contact paypal and file a claim immediately to get you money back. From what it sounds like to me is that someone is lying to you and no one wants to take responsibility for the lost/stolen package
  lavenderpandy

#link     Posted: 3 years ago

 
They pretty much told me to mail all conversation with them so they can investigate this and hopefully get my money back. Had everything sent today.
  arkant-wing

#link     Posted: 3 years ago

 
That's really awful. :( I hope things work out (and at the very least you get your money back).
  lavenderpandy

#link     Posted: 3 years ago

 
Thanks. I'm crossing my fingers.
  jamesalmasy

#link     Posted: 3 years ago

 
Fucking UPS.
  lavenderpandy

#link     Posted: 3 years ago

 
Yeah...they are terrible.
  shadydude

#link     Posted: 3 years ago

 
That really sucks. Hopefully you will get your money back.
  lavenderpandy

#link     Posted: 3 years ago

 
Hopefully.
  theblackrook

#link     Posted: 3 years ago

 
people doubt em when i said my decemebers are a vaccum in which light and happiness cannot escape.
  the--jackal

#link     Posted: 3 years ago

 
aw he'll no, we're getting to the bottom of this man >w> screw that bs of them and their incompetence
  the--jackal

#link     Posted: 3 years ago

 
>w> no fuckin' shit.... ga'damn UPS :/
Hopefully you'll be able to get yer money back
  lavenderpandy

#link     Posted: 3 years ago

 
Working my ass off. Not even bothering waiting for their 7 day investigation with ups.
  the--jackal

#link     Posted: 3 years ago

 
Nor would I, fuck them and their incompetence
Hang in there pandy
  monkeyxflash

#link     Posted: 3 years ago

 
That sucks beyond belief. Sorry to hear that.

This is why, from now until whenever it burns down, I use the United States Postal Service. So far, I have NEVER had a problem with them. My buddy stopped using UPS to ship and receive things after nearly every delivery he got was either severely damaged, lost, and my personal favorite, when he went to the door to get his package one day, the UPS delivery guy was already back in the truck driving away.

That happened three more times. On the last time he literally ran to the door, saw the guy getting in his truck, yelled "HEY!" and waved. The guy looked at him, then drove off.

Hell, check these videos. FedEX is no better.

https://www.youtube.com/watch?v=qGCdOmykOOg

https://www.youtube.com/watch?v=j6aIPIsUE5I

https://www.youtube.com/watch?v=lM3SRG7D21Y
  lavenderpandy

#link     Posted: 3 years ago

 
Yeesh.
I would have preffered it so much more. I believe they would have at least held onto it at the office instead of sending it directly back. I didn't really have a choice in the matter which really sucked...if they gave me the tracking on their fucking website, I would have been totally fine, but here I am.
  ichigo-neko

#link     Posted: 3 years ago

 
Wow that sucks really. What kind of asshole steals your package? I hope you will receive your money back and everything will turn out good for you.
I wish you both Merry Christmas, even with that mess
  lavenderpandy

#link     Posted: 3 years ago

 
In the area my dad lives in...I'm not that surprised that someone would have snatched it up, but it still fucking sucks.
  midkantakina

#link     Posted: 3 years ago

 
There is a reason my mother calls them OOps. She did paintings for people for awhile and they somehow lost a large painting she did for someone several years back.
  lavenderpandy

#link     Posted: 3 years ago

 
Just fucking terrible. Like what the shit.
  marbles

#link     Posted: 3 years ago

 
How is the PayPal fiasco going?
I hope you get your money returned.
  lavenderpandy

#link     Posted: 3 years ago

 
They got my letter at the beginning of the week and are in the process of discussing things with the company to see if I'll get my money back. Been updating paypal with newer information with current correspondence.
  marbles

#link     Posted: 3 years ago

 
Good, I've had a similar issue years ago where the package arrived by the mailman left it on an ice puddle on our step instead of knocking on the door.
The leather bound item inside was mostly destroyed, but there was no refund from the company nor could we get the post office to be held responsible.