<meta http-equiv="refresh" content="0; URL=https://mobile.twitter.com/i/nojs_router?path=%2FTMobileHelp%2Fstatus%2F982334382806454272"> (cache)T-Mobile Help on Twitter: "Got ya! Passwords are encrypted on our end and it is not possible for us to access that password at all. Feel free to DM me should any account specific questions arise! *MikePerez… https://t.co/MSqATuw0FF"

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@TMobileHelp

T-Force: noun \Tee-For-s\: (1) Customer service gurus: billing trailblazers: tech scholars: Un-carrier fanatics: wireless aficionados. (2) Team Magenta 24/7

Bellevue, WA
support.t-mobile.com
Joined September 2010

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    1. ( ༎ຶŎ༎ຶ )‏ @zota 2h2 hours ago

      ( ༎ຶŎ༎ຶ ) Retweeted T-Mobile Austria

      @TMobileHelp can you please tell me if you store all your passwords in plain text in all your systems, or is this just an Austrian thing?https://twitter.com/tmobileat/status/981418339653300224 …

      ( ༎ຶŎ༎ຶ ) added,

      T-Mobile AustriaVerified account @tmobileat
      Replying to @c_pellegrino @PWTooStrong @Telekom_hilft
      Hello Claudia! The customer service agents see the first four characters of your password. We store the whole password, because you need it for the login for http://mein.t-mobile.at  ^andrea
      1 reply 0 retweets 1 like
    2. T-Mobile Help‏Verified account @TMobileHelp 2h2 hours ago
      Replying to @zota

      Great question! In our systems, we do not see any portion of the password you have set on your account. So know that your info is as secure as possible! Send me a DM with what other questions I can answer for you! https://t-mo.io/2l8zN1G  *MikePerez

      1 reply 0 retweets 0 likes
    3. ( ༎ຶŎ༎ຶ )‏ @zota 1h1 hour ago
      Replying to @TMobileHelp

      My question is if passwords are stored encrypted or in plain text. Is it *possible* for someone at t-mobile to access a user’s password, as they can in Austria?

      1 reply 0 retweets 0 likes
      T-Mobile Help‏Verified account @TMobileHelp 1h1 hour ago
      Replying to @zota

      Got ya! Passwords are encrypted on our end and it is not possible for us to access that password at all. Feel free to DM me should any account specific questions arise! *MikePerez

      12:09 PM - 6 Apr 2018
      • 1 Like
      • ( ༎ຶŎ༎ຶ )
      1 reply 0 retweets 1 like
        1. Nathan Bishop‏ @synaptictech 2m2 minutes ago
          Replying to @TMobileHelp

          Encrypted or -hashed-. Major difference, and only the latter should ever really be applied for passwords (in my professional opinion).

          0 replies 0 retweets 0 likes
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