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Error 175 – AMD Installer Cannot Continue Due to Unsupported AMD Graphics Hardware

Article Number: GPU-KB175

This article provides information about Error 175 when running the AMD Installer on a system with an unsupported AMD graphics card.

The contents of the article is organized into the following sections:

    • Possible Cause
    • Solution

Possible Cause

The AMD Installer is designed to support GCN based graphics cards.  The following graphics hardware are not based on GCN Architecture:

AMD Radeon™ R5 235XAMD Radeon™ HD 8350 Series
AMD Radeon™ R5 235AMD Radeon™ HD 8000 ( D/G variants)
AMD Radeon™ R5 230AMD Radeon™ HD 7600 Series & below
AMD Radeon™ R5 220AMD Radeon™ HD 6000 Series
AMD Radeon™ HD 8470AMD Radeon™ HD 5000 Series

 

Solution

The products listed above have been moved to a legacy support model and no additional driver releases are planned.

The final Beta driver for these products was AMD Radeon Software Crimson Edition 16.2.1 and the final WHQL driver was AMD Catalyst Software Suite 15.7.1.  Both driver versions for supported Operating Systems can be downloaded from the links below:

© 2016 Advanced Micro Devices, Inc.  The information contained herein is for informational purposes only and is subject to change without notice. While every precaution has been taken in the preparation of this document, it may contain technical inaccuracies, omissions and typographical errors, and AMD is under no obligation to update or otherwise correct this information. Advanced Micro Devices, Inc. makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and assumes no liability of any kind, including the implied warranties of non-infringement, merchantability or fitness for particular purposes, with respect to the operation or use of AMD hardware, software or other products described herein. No license, including implied or arising by estoppel, to any intellectual property rights is granted by this document. Terms and limitations applicable to the purchase or use of AMD's products are as set forth in a signed agreement between the parties.

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