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Opened tabs don't sync

anamiau
anamiau
Posted

I have about 20-30 tabs opened in my computer (under Ubuntu), and a fresh installation of Windows XP in my laptop. Both have the last version of Firefox. I used the option for replacing data in other devices with the existing data in my computer. It seems to sync for several minutes (the button have an animation), first in my computer and then in my laptop when I open the browser. I get all my data synced except for opened tabs.

Also, do Sync take into account the groups of tabs? I usually organize my opened tabs in groups when I'm working in several topics. I'd like to have that exact organization in my two machines.

Thank you in advance.

I have about 20-30 tabs opened in my computer (under Ubuntu), and a fresh installation of Windows XP in my laptop. Both have the last version of Firefox. I used the option for replacing data in other devices with the existing data in my computer. It seems to sync for several minutes (the button have an animation), first in my computer and then in my laptop when I open the browser. I get all my data synced except for opened tabs. Also, do Sync take into account the groups of tabs? I usually organize my opened tabs in groups when I'm working in several topics. I'd like to have that exact organization in my two machines. Thank you in advance.

Chosen solution

Hello,

Are you looking for your tabs in the right place?

Firefox sync won't make your tabs appear open in the other browser it just gives you the option to retrieve open tabs that have been synced from another computer.

On the History menu there should be a menu item "Tabs from other computers", if you select it a new tab opens showing the sites from the other computers.

See here for more: https://support.mozilla.org/en-US/questions/756513

And yes, Tab Groups are accounted for.

Read this answer in context 4
  • Question details
    Product Firefox
    Topic Fix slowness, crashing, error messages and other problems
    System Details
    • Linux
    • Firefox 23.0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
  • DivX Web Player version 1.4.0.233
  • The Totem 3.0.1 plugin handles video and audio streams.

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:23.0) Gecko/20100101 Firefox/23.0

More Information

Close
eddyc
Ed 82 solutions 595 answers
Posted

Hello,

Sorry if you have already checked this but make sure that you have selected the option to sync tabs:

Select data that I want to sync

If that doesn't help then please have a look through the article below:

Firefox Sync troubleshooting and tips

As per that article the final option is often to Reset the sync data.

I hope that helps.

Hello, Sorry if you have already checked this but make sure that you have selected the option to sync tabs: [https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account?esab=a&s=sync+settings&r=4&as=s#w_how-do-i-select-the-data-that-i-want-to-sync_2 Select data that I want to sync] If that doesn't help then please have a look through the article below: [[Firefox Sync troubleshooting and tips]] As per that article the final option is often to [https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account#w_how-do-i-reset-my-sync-data Reset the sync data]. I hope that helps.
anamiau
anamiau
Posted

Question owner

I already did all of those steps before posting. They didn't solve it.

I already did all of those steps before posting. They didn't solve it.
eddyc
Ed 82 solutions 595 answers
Posted

Chosen Solution

Hello,

Are you looking for your tabs in the right place?

Firefox sync won't make your tabs appear open in the other browser it just gives you the option to retrieve open tabs that have been synced from another computer.

On the History menu there should be a menu item "Tabs from other computers", if you select it a new tab opens showing the sites from the other computers.

See here for more: https://support.mozilla.org/en-US/questions/756513

And yes, Tab Groups are accounted for.

Hello, Are you looking for your tabs in the right place? Firefox sync won't make your tabs appear open in the other browser it just gives you the option to retrieve open tabs that have been synced from another computer. On the History menu there should be a menu item "Tabs from other computers", if you select it a new tab opens showing the sites from the other computers. See here for more: https://support.mozilla.org/en-US/questions/756513 And yes, Tab Groups are accounted for.

Modified by Ed

anamiau
anamiau
Posted

Question owner

Oops, seems like that was the problem. Thank you!

I think it should be specified in the support topics. I didn't even realize such option were there.

Oops, seems like that was the problem. Thank you! I think it should be specified in the support topics. I didn't even realize such option were there.
eddyc
Ed 82 solutions 595 answers
Posted

Great. I'm glad that's done it.

I agree - there does seem to be a gap in the documentation around this specific feature. I'll discuss this with other support people and see if we need a new support article to cover this off.

Thanks for the feedback and thanks for using Firefox :)

Great. I'm glad that's done it. I agree - there does seem to be a gap in the documentation around this specific feature. I'll discuss this with other support people and see if we need a new support article to cover this off. Thanks for the feedback and thanks for using Firefox :)