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“Terrible dining experience. Arrogant and racist chef. Would not recommend anyone to go again!!!” 1 of 5 bubbles
Review of Sukiyabashi Jiro Roppongi Hills

Sukiyabashi Jiro Roppongi Hills
Ranked #35 of 10,682 Restaurants in Minato
Certificate of Excellence
Cuisines: Japanese, Sushi, Asian
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Local cuisine
Dining options: Dinner, Lunch, Reservations, Seating, Serves Alcohol, Waitstaff
Neighbourhood: Akasaka / Roppongi
London, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Terrible dining experience. Arrogant and racist chef. Would not recommend anyone to go again!!!”
1 of 5 bubbles Reviewed 22 May 2016

We were very excited when we successfully made the reservation (its not so hard actually). The food was average but the service and the attitude of the chef have really disappointed us in many ways.
First of all, the chef publicly verbally-abused his apprentice in a very rude way and this was really unpleasant and undesirable for people who came for dinner with expectation. The chef even threw a prawn head to his korean apprentise and used his ankle to push him away. In addition, he told us that his apprentice is korean thats why he is stupid and brain-less. Secondly, the chef kept comparing his restaurant with other sushi restaurant, claiming that other sushi restaurants use low quality product while they only use the top quality sashimi. His arrogant attitude has really disgusted us. For the one hour dinner we had, we kept hearing the chef shouting at that korean apprentice consistently. At the end of the dinner, we were served with tamago. The chef's japanese apprentice serve the tamago(with prawn inside) to my boyfriend (my boyfriend is allergic to prawn). After the boyfriend telling the chef that he thinks the tamago contains prawn(it usually has), the chef blamed the korean apprentice instead. the japanese apprentice even sent the korean apprentice to the kitchen and roar at himfor 5 minutes(I'm not exagerrating). I believe everyone in the counter could hear it and the atmosphere was really awkward. The chef is not as nice as he looks in the photo. What he presents to tourist in english and what he said in Japanese with his apprentice was in totally different personality. This was seriously the worst dining experience we have ever had and I feel truly pity for the korean apprentice.

  • Visited May 2016
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
14 Thank Jancky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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234 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Zurich, Switzerland
Level Contributor
57 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Magic Sushi”
5 of 5 bubbles Reviewed 21 May 2016

We managed to get a reservation at Jiro in Roppongi on govoyagin. It a very fancy and traditional experience. You seat at the bar and Jiro himself prepares the delights. Every sushi is a master piece for itself. The serving is very traditional and really has something magic!

  • Visited May 2016
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank EBrochette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
45 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Truly amazing Sushi”
5 of 5 bubbles Reviewed 8 May 2016 via mobile

One of the best meals I have ever eaten in my life. Amazing fresh flavours and knowledgable and courteous service (in Japanese, Mandarin, Cantonese and English when we were there). It's not cheap but definitely worth it.

Visited May 2016
Helpful?
Thank donnytrvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
72 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“No other sushi can compare”
5 of 5 bubbles Reviewed 7 May 2016

The restaurant is quite simple and Chef Takashi Ono is a friendly guy. That said, I was truly amazed by what they were able to do with their sushi. The sea eel tasted sweet and melted in my mouth. The mackerel was delicious - and I don't like mackerel.
Dining at Sukiyabashi Jiro has given me a whole new level of respect for sushi as I wasn't aware that a simple piece of sushi could be so complex in terms of flavour and texture. I can't wait to go back!

  • Visited June 2015
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank The_Next_Escape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Never to be recommended.”
1 of 5 bubbles Reviewed 30 April 2016

I can't remember having been treated with such bad manners as we were in the Jiro's restaurant. The famous chef's son , Takashi, is one of the most arrogant people, my group and myself had the unpleasant opportunity to deal with.
Among the other impolite attitudes he had towards us, he was very rude with an 80 year old lady in the group. She wasn't feeling very well and opted to go light, not eating all the sushi pieces presented. This was the big offense! We tried to explain what was happening with her and that from the group of five she would be the only one not eating from all that was being served. This man, as I can not treat him as a gentleman , who thinks to be a special human being, made her leave the restaurant in tears.
We asked for our check and he went on being rude and making fun of her because she left without tasting all the sushis offered.
Since the moment we stepped in he never addressed us a word, always speaking in Japanese to an assistant who translated into English.
I don't understand how such a chef could be granted a Michelin star... Tokyo has many other better options.
As mentioned at the Amam Hotel, this Takashi, from the Sukiyabashi Jiro Roppongi Hills believes to be better than he really is and doesn't compare to his father, from the famous Jiro's. Sometimes success makes people lose the notion of reality...
This one? Never to be recommended!

  • Visited April 2016
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
8 Thank Joao C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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