Stuart, come on now, its never going to happen.. As for credit card charges. Mine was paid for a iBackPack's IndieGoGo (IGG) campaign violated IGG's terms of use multiple times, including: extreme shipping delays, failure to reply to customer concerns and questions, the sale and promotion of guns and related accessories, and their pricing scams. A full refund was requested in August, 2016, and the company did not respond.
The original shipping date was estimated to be in March, this year. That got pushed back to September a while ago, and now to December. Since backing the project, the 2.0 version has already been available for purchase, and numerous beta testers have received it (they originally said that 1.0 backers were eligible and automatically enrolled, but now they say only 2.0 backers are able to get the beta, which requires a $75 upgrade).
In April, the company offered a BOGO deal for the 2.0 at around $225 for two 2.0 backpacks. That equates to roughly $112. [continued below]....long time ago. Cant dispute what you already paid for.
...5/backpack. I paid around $150 for my 1.0 backpack, which I have not yet received. I have attached screenshots regarding these prices.
According to IGG's ToS, campaigns may not offer "any weapons, ammunition and related accessories," yet they are offering a bulletproof kevlar plate. I have attached a screenshot of that. They are also promoting the use of guns (screenshot attached from https://docs.google.com/…/1MCsqE4ZRgc6lwSihZVgDggxVId…/edit…).
Additionally, I have attempted to contact the CEO and various other employees of iBackPack, and have received no response. I tried their phone number listed on their website, and after ringing for 5 minutes, it automatically disconnects. I found the CEO, Doug Monahan's, phone number on one of his other company's websites, and have called numerous times, but he has not called me back. And, I tried the phone number listed on their domain's WHOIS info, but that disconnects too. According to IGG's ToS, "Campaign Owners will respond promptly and truthfully to all questions posed to them by Indiegogo or any Contributor." My first email to them regarding my frustrations and request for a refund or upgrade to 2.0 for the price difference and previous promise to "their original founding partners" get the best deal (screenshot of Indiegogo update is attached) was on July 28, 2016. My last attempt to directly contact someone at the company was in a Facebook message to a recently-hired employee the CEO's Executive Assistant.
Furthermore, the company has been scamming people by offering an upgrade to the 1.0 backers for $75, but on their website the 2.0 bag is only $5 more than the 1.0 I paid for. Their Indiegogo perk shows that 298 people pledged for this.
All right, the deadline stated for shipping on the FAQ section of the website has come and gone. There have been no updates here, no updates on IGG, no updated on the website, on the official twitter, and the Facebook page is gone.
Is there any indication whatsoever that these bags have been shipped?
Kickstarter, forget about them. I've already contacted them, useless. They washed there hands, because everybody agreed to there terms and conditions,
Renee,
Tracy
Haley
Dougie
all gone.
Happy New Year to US, Our cash is gone.
You can't talk to anyone, Whats that means scammed.
It looks like Take our hard earned money and run,
The video's are great, the pictures are great but no product.
Renee is gone
Haley is gone
Tracy is gone
Where is Doug?
So what is going on here with our backpack. I never hear anything about getting the backpack. Tired of hearing what I can do with the backpack. Worthless if I don't have it.
Please advised when I will receive it. This backpack and the backpack on Indiegogo are tied together same company.
Who do I talk to
When I see this backpack piece of technology I'll believe.it.
I'm thinking more like take our money and run.
You can be anybody you want on Facebook, great website, video's and pictures.
Renee is gone, Tracy is gone, Halley is gone, there's nobody else left to talk to except Doug the owner
Unfortunately, it's looking more and more like we have all been had. Zero communication. If you go to their website and enter into their form, it doesn't work. Pretty sad state of affairs.
Hello Dougie
Went to facebook. Doesn't look good.
I'm starting to smell a rat here.
If there is no rat, then when will you be shipping the product we already paid for.
Tracy Tran im smelling rats here
So Doug,
When are you shipping out the back packs.
Or maybe this is take the money and run.
It wouldn't surprise me due to your past track record.
Tract Tran, Bruce LEE, Where are the back packs.
You must of spent a lot of media money with all your pictures, fake web site etc.
In addition to my last message, why are we being told to go to IGG and Facebook for updates. We have backed this through Kickstarter. We should be getting updates through this platform. It's your obligation to us (per Kickstarter policy) to keep us updated, not our obligation to go searching for information.
Hi, is there any way for us to confirm our shipping address? I moved in August and have multiple Kickstarters active, and I honestly can't remember which ones I remembered to change. I have already messaged on Facebook (which has been seen and ignored for two weeks), and the only person responding on here is someone who is no longer associated with the company. I'm beginning to doubt this is ever going to be fulfilled at all.
@Jay Goldstein. Check the update page to see my message on telling everyone that I left iBackpack about 2 months ago to pursue my own educational and career goals and to grow my own business venture. Contact Bruce Lim for questions since he is employed at iBackpack, but all versions of the iBackpack should be delivered starting in December 2016. I left you guys with tons of reference materials that I made myself to help with your questions, so check the update page of both IGG and Kickstarter for those newsletters from me. - warm regards, Tracy Tran
Tracy, Bruce, Doug,Haley etc.
What does that mean to all of US.
We are waiting for this wonderful back pack. You ask for information over & over again.
How about a great IDEA, ship the back packs. 2.0,3.0,1.0, beta, etc. You send out information about nothing.
Follow-up Update to Bruce Lim's Recent Message in Facebook and Indiegogo about iBackpack: please read this carefully and save this message as it will contain Links, documents, and instructions that you will need for future reference on iBackpack.
This is Tracy Tran, and I was your former VP of sales, beta tester of iBackpack products and 5+1 wifi and 2.0 upgrade backer. I am sending this follow-up message to clarify what Bruce Lim recently posted in Facebook.
What Bruce Lim was trying to say is that I recently took on a new career and business venture and it's taking over all my free time that I had allotted to volunteer my efforts here. I have officially handed over all my previously made tools that I personally created for iBackpack to streamline their processes and sales pro leads to Bruce, who is actually employed at iBackPack now. I was just a volunteer beta tester. I was going to help further by answering questions in iBackpack and such, but now that my own business venture is beginning to flourish, I need to channel my focus there to grow that, otherwise I would be spreading myself too thin. So I'm officially handing over all that I have to Bruce Lim since he is now officially employed with iBackpack. You might see me commenting something here and there as a regular backer, but I'm handing this to Bruce Lim now and YOU will be in good hands. But don't worry guys, I have prompted Bruce on using my tools to guide you through, and since Bruce is also my friend I have also been guiding him myself for several months now in iBackpack with my deep knowledge of the product, so he does know A LOT.
I am a backer like everyone & also a passionate beta tester for the iBackpack line &some answers I don't know offhand. I will try to get them for you all but since my volunteer time is limited to my hectic schedule, I need for you to please channel your questions to the online FAQ so I can ask them all at once when I speak to the iBackpack team & particularly Doug: https://goo.gl/forms/gys1Jvw2SHtaqIFj2 . Everyone will love the quality! Thanks for taking the iBackpack journey along with me.
Thanks Tracy. So I'm assuming you'll know to use the most recent one? Also I'm not sure what 5+1 pledger means, however I was a buy 1 get 1 backer. Should I note the 2nd backpack color the same as mentioned for the 5+1?
If you have filled out the form previously then just go back into that bookmarked link. If you have lost your bookmarked link and have a problem accessing it then please fill out a new one. If you are a 5+1 pledger like me then you can use one of the questions to comment in the form (it will be indicated for that). I hope this helps channel some of the questions we all have. Thanks! Keep spreading the word of ibackpack: https://igg.me/at/ibackpack/x/437720
Jason S. If you cannot find your bookmarked Contact Google forms for ibackpack then just fill out a new one to select your color. Please make sure to bookmark it this time so you can edit it: https://goo.gl/forms/dEGa4nmmWKv3Ym082 Thanks! ----Beta Tester Tracy Tran
EVERYONE needs to fill out the Contact Google Form and make sure information is up to date for order processing. Here you can choose your Interior ibackpack Color and indicate if you are a Sales Pro backer: https://goo.gl/forms/dEGa4nmmWKv3Ym082 . Please read this important newsletter update that contains information about final color, sales pro leads, prototype pictures, changes of ibackpack, and more, if you haven't already: https://drive.google.com/file/d/0Bwa-dSjTnJQANmFlRWllLWZlQm8/view…
SPECIAL NEWSLETTER FROM iBACKPACK BETA TESTER TRACY TRAN!!
Contains Information about SALES PRO LEADS, INTERIOR/EXTERIOR FINAL COLOR of the iBackpack, Pictures of prototype iBackpacks, important information needed to process your order and MORE!!
BOOKMARK AND SAVE THIS NEWSLETTER BELOW FOR REFERENCE!!
Hi everyone! This is Tracy Tran and I was your former Vice President of Sales for iBackpack. I left about 1.5 months ago on August 15, 2016 to pursue my personal and educational goals and to pursue other career and business opportunities. However, I've never stopped being involved with iBackpack as I'm still a passionate backer (5 +1 wifi and 2.0 upgrade) & heavily involved volunteer beta tester. My passion for iBackpack has lead me to still be in constant contact with the team and especially, CEO, Doug Monahan.
Disclaimer: My knowledge for the iBackpack product line and the questions I can answer come from a deep understanding of the product as a beta tester and through formerly being employed at iBackpack. Since I am NOT currently employed with iBackpack, I might not know all of the answers to your questions, but I will try to the best of my abilities to make sure this campaign will move along smoothly and end successfully to the best of my abilities, and time available as a volunteer beta tester. Please make sure to bookmark this update as it will contain lots of things you will need to keep for reference. I told you guys that I was going to get on the racetrack and race until the end with you, and so here I am, doing that in a different light as a passionate volunteer beta tester!
Like everybody else, delivery date is becoming questionable. Can you post or at least contact me to let me know...it was planned to give for Christmas, but I'm now wondering if I need to go shopping...please contact me with information update...
Hi Chrys! Try Haley.felchak@ibackpack.mobi again. We have had some issues with the system lately. If not reply back here and I will get in touch with you directly.
Ok, so I got an email from someone named Haley. I tried to email her back and even tried to call the number on the email. The email was rejected and the number didn't work. I've attempted to contact Doug directly. Nothing. PLEASE give me a working number or email. I simply need to make sure you have my order correct. Thank you.
So Doug,
Whats going on?
Whats the story on our back packs?
When are you shipping?
Whats taking so long?
You have a lot of peoples money. So when are we talking here, Nov, Dec, Jan 2017, Feb, March etc,etc,etc. When
TRACY. BRUCE. DOUG. I've been trying 2 get very simple answers 2 very basic questions. I don't need the fact sheet. I simply need someone 2 reply 2 my questions. Thank you
Hi Everyone, iBackpack is currently beta testing the BAG. The goal is to create the best tech iBackPack ever. I have created tools in a FB post to capture potential ideas, feedback to improve the iBackPack, & to report any issues beta testers are having with any beta products in one organized location: https://www.facebook.com/iBackPackOfficial/posts/1178745118866113:0 . This is your chance to speak up & help iBackpack fine tune specs to meet or exceed your expections! Warm regards-Tracy Tran
I am sorry I backed this, it feels like MLM. If you want your backpack you funded for now you can beta test but you have to give 3 to 12 presentations a week, that not beta testing that is marketing.
Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
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Show older commentsJay Goldstein 1 day ago
Stuart, come on now, its never going to happen.. As for credit card charges. Mine was paid for a iBackPack's IndieGoGo (IGG) campaign violated IGG's terms of use multiple times, including: extreme shipping delays, failure to reply to customer concerns and questions, the sale and promotion of guns and related accessories, and their pricing scams. A full refund was requested in August, 2016, and the company did not respond.
The original shipping date was estimated to be in March, this year. That got pushed back to September a while ago, and now to December. Since backing the project, the 2.0 version has already been available for purchase, and numerous beta testers have received it (they originally said that 1.0 backers were eligible and automatically enrolled, but now they say only 2.0 backers are able to get the beta, which requires a $75 upgrade).
In April, the company offered a BOGO deal for the 2.0 at around $225 for two 2.0 backpacks. That equates to roughly $112. [continued below]....long time ago. Cant dispute what you already paid for.
...5/backpack. I paid around $150 for my 1.0 backpack, which I have not yet received. I have attached screenshots regarding these prices.
According to IGG's ToS, campaigns may not offer "any weapons, ammunition and related accessories," yet they are offering a bulletproof kevlar plate. I have attached a screenshot of that. They are also promoting the use of guns (screenshot attached from https://docs.google.com/…/1MCsqE4ZRgc6lwSihZVgDggxVId…/edit…).
Additionally, I have attempted to contact the CEO and various other employees of iBackPack, and have received no response. I tried their phone number listed on their website, and after ringing for 5 minutes, it automatically disconnects. I found the CEO, Doug Monahan's, phone number on one of his other company's websites, and have called numerous times, but he has not called me back. And, I tried the phone number listed on their domain's WHOIS info, but that disconnects too. According to IGG's ToS, "Campaign Owners will respond promptly and truthfully to all questions posed to them by Indiegogo or any Contributor." My first email to them regarding my frustrations and request for a refund or upgrade to 2.0 for the price difference and previous promise to "their original founding partners" get the best deal (screenshot of Indiegogo update is attached) was on July 28, 2016. My last attempt to directly contact someone at the company was in a Facebook message to a recently-hired employee the CEO's Executive Assistant.
Furthermore, the company has been scamming people by offering an upgrade to the 1.0 backers for $75, but on their website the 2.0 bag is only $5 more than the 1.0 I paid for. Their Indiegogo perk shows that 298 people pledged for this.
Stuart 1 day ago
All right, the deadline stated for shipping on the FAQ section of the website has come and gone. There have been no updates here, no updates on IGG, no updated on the website, on the official twitter, and the Facebook page is gone.
Is there any indication whatsoever that these bags have been shipped?
Jeremy Schoener 2 days ago
Had anyone tried to contest the charges with their credit card company?
Jay Goldstein 2 days ago
Kickstarter, forget about them. I've already contacted them, useless. They washed there hands, because everybody agreed to there terms and conditions,
Renee,
Tracy
Haley
Dougie
all gone.
Happy New Year to US, Our cash is gone.
Jeremy Schoener 2 days ago
Has anyone tried contacting Kickstarter about any possible recourse on our end as backers?
Jay Goldstein 4 days ago
Hi Dougie,
Hows your holiday going?
I'm sure theirs lots of presents under your tree.
How many Iback packs are you giving away as gifts?
Aaron Young 6 days ago
We've been had :-/
Jay Goldstein 7 days ago
I knew it Happy Holidays Dougie
Alan Kajiyama on December 27
İBackPack buyers
https://www.facebook.com/groups/580759835449546/
Aaron Gunderson on December 24
Facebook page is gone. IGG page is under investigation. Time to contact your banks and the FCC.
Jay Goldstein on December 24
You can't talk to anyone, Whats that means scammed.
It looks like Take our hard earned money and run,
The video's are great, the pictures are great but no product.
Renee is gone
Haley is gone
Tracy is gone
Where is Doug?
robert on December 17
Robert Lowe
So what is going on here with our backpack. I never hear anything about getting the backpack. Tired of hearing what I can do with the backpack. Worthless if I don't have it.
Please advised when I will receive it. This backpack and the backpack on Indiegogo are tied together same company.
Who do I talk to
Jay Goldstein on December 7
When I see this backpack piece of technology I'll believe.it.
I'm thinking more like take our money and run.
You can be anybody you want on Facebook, great website, video's and pictures.
Renee is gone, Tracy is gone, Halley is gone, there's nobody else left to talk to except Doug the owner
ira ruderman on December 6
Guy, How were you magically able to reach anyone there? I also did the 2 for 1 and am concerned this is never going to happen.
Guy McDonald on December 6
I just contacted iBackpack and was told that delivery is still scheduled for December thru New Years, so patience will be well worth it.
Frank J. Hahnel, III on December 1
Unfortunately, it's looking more and more like we have all been had. Zero communication. If you go to their website and enter into their form, it doesn't work. Pretty sad state of affairs.
Eric Falcone on December 1
When are backpacks projected to be sent out to backers?
CHRYS on November 28
I paid for the 2for1. The way this looks, I might not even get 1. WTF happened?
Eric Falcone on November 28
When are backpacks projected to be sent out to backers?
Danish Saleem on November 25
It's been an utmost terrible experience..... never ending wait....
Jay Goldstein on November 7
Hello Dougie
Went to facebook. Doesn't look good.
I'm starting to smell a rat here.
If there is no rat, then when will you be shipping the product we already paid for.
Tracy Tran im smelling rats here
Jay Goldstein on November 5
So Doug,
When are you shipping out the back packs.
Or maybe this is take the money and run.
It wouldn't surprise me due to your past track record.
Tract Tran, Bruce LEE, Where are the back packs.
You must of spent a lot of media money with all your pictures, fake web site etc.
Philip J. Leco II on October 29
In addition to my last message, why are we being told to go to IGG and Facebook for updates. We have backed this through Kickstarter. We should be getting updates through this platform. It's your obligation to us (per Kickstarter policy) to keep us updated, not our obligation to go searching for information.
Philip J. Leco II on October 29
Hi, is there any way for us to confirm our shipping address? I moved in August and have multiple Kickstarters active, and I honestly can't remember which ones I remembered to change. I have already messaged on Facebook (which has been seen and ignored for two weeks), and the only person responding on here is someone who is no longer associated with the company. I'm beginning to doubt this is ever going to be fulfilled at all.
Johnson Chan on October 26
My simple question is: will we ever get the backpack?
Tracy Tran on October 25
@Jay Goldstein. Check the update page to see my message on telling everyone that I left iBackpack about 2 months ago to pursue my own educational and career goals and to grow my own business venture. Contact Bruce Lim for questions since he is employed at iBackpack, but all versions of the iBackpack should be delivered starting in December 2016. I left you guys with tons of reference materials that I made myself to help with your questions, so check the update page of both IGG and Kickstarter for those newsletters from me. - warm regards, Tracy Tran
Jay Goldstein on October 25
Hello Tracy,
When will you be shipping the back packs and the rest of the products?
Jay Goldstein on October 8
Tracy, Bruce, Doug,Haley etc.
What does that mean to all of US.
We are waiting for this wonderful back pack. You ask for information over & over again.
How about a great IDEA, ship the back packs. 2.0,3.0,1.0, beta, etc. You send out information about nothing.
Tracy Tran on October 7
Follow-up Update to Bruce Lim's Recent Message in Facebook and Indiegogo about iBackpack: please read this carefully and save this message as it will contain Links, documents, and instructions that you will need for future reference on iBackpack.
This is Tracy Tran, and I was your former VP of sales, beta tester of iBackpack products and 5+1 wifi and 2.0 upgrade backer. I am sending this follow-up message to clarify what Bruce Lim recently posted in Facebook.
What Bruce Lim was trying to say is that I recently took on a new career and business venture and it's taking over all my free time that I had allotted to volunteer my efforts here. I have officially handed over all my previously made tools that I personally created for iBackpack to streamline their processes and sales pro leads to Bruce, who is actually employed at iBackPack now. I was just a volunteer beta tester. I was going to help further by answering questions in iBackpack and such, but now that my own business venture is beginning to flourish, I need to channel my focus there to grow that, otherwise I would be spreading myself too thin. So I'm officially handing over all that I have to Bruce Lim since he is now officially employed with iBackpack. You might see me commenting something here and there as a regular backer, but I'm handing this to Bruce Lim now and YOU will be in good hands. But don't worry guys, I have prompted Bruce on using my tools to guide you through, and since Bruce is also my friend I have also been guiding him myself for several months now in iBackpack with my deep knowledge of the product, so he does know A LOT.
PLUS, what I will do for all the loyal backers NOW is that I'll give you explicit instructions and documents in this post update to reduce the confusion/questions: https://drive.google.com/file/d/0Bwa-dSjTnJQAME1hd1RwYlh4aGs/view…
PLEASE SAVE THIS EMAIL AND DOCUMENT ABOVE because it contains tools, links and iBackpack documents needed for future reference.
Thanks,
Tracy Tran
(5+ 1 Wifi and 2.0 backer of iBackpack, Chemical Engineer, Tech enthusiast, Beta Tester of innovative products, and Entrepreneur)
YouTube Channel where you can watch Tracy Tran test iBackpack and other innovative products: https://www.youtube.com/channel/UC_lpceUKEm5_ScRuY3SUMmw
Link to iBackpack Campaign: https://igg.me/at/ibackpack/x/437720
Tracy Tran on October 5
I am a backer like everyone & also a passionate beta tester for the iBackpack line &some answers I don't know offhand. I will try to get them for you all but since my volunteer time is limited to my hectic schedule, I need for you to please channel your questions to the online FAQ so I can ask them all at once when I speak to the iBackpack team & particularly Doug: https://goo.gl/forms/gys1Jvw2SHtaqIFj2 . Everyone will love the quality! Thanks for taking the iBackpack journey along with me.
Jason S
Superbacker
on October 5
Thanks Tracy. So I'm assuming you'll know to use the most recent one? Also I'm not sure what 5+1 pledger means, however I was a buy 1 get 1 backer. Should I note the 2nd backpack color the same as mentioned for the 5+1?
Tracy Tran on October 5
If you have filled out the form previously then just go back into that bookmarked link. If you have lost your bookmarked link and have a problem accessing it then please fill out a new one. If you are a 5+1 pledger like me then you can use one of the questions to comment in the form (it will be indicated for that). I hope this helps channel some of the questions we all have. Thanks! Keep spreading the word of ibackpack: https://igg.me/at/ibackpack/x/437720
Tracy Tran on October 5
Jason S. If you cannot find your bookmarked Contact Google forms for ibackpack then just fill out a new one to select your color. Please make sure to bookmark it this time so you can edit it: https://goo.gl/forms/dEGa4nmmWKv3Ym082 Thanks! ----Beta Tester Tracy Tran
Tracy Tran on October 5
EVERYONE needs to fill out the Contact Google Form and make sure information is up to date for order processing. Here you can choose your Interior ibackpack Color and indicate if you are a Sales Pro backer: https://goo.gl/forms/dEGa4nmmWKv3Ym082 . Please read this important newsletter update that contains information about final color, sales pro leads, prototype pictures, changes of ibackpack, and more, if you haven't already: https://drive.google.com/file/d/0Bwa-dSjTnJQANmFlRWllLWZlQm8/view…
Jason S
Superbacker
on October 5
So if I want Blue instead of Orange, how do I find my survey that I previously filled out?
Tracy Tran on October 5
SPECIAL NEWSLETTER FROM iBACKPACK BETA TESTER TRACY TRAN!!
Contains Information about SALES PRO LEADS, INTERIOR/EXTERIOR FINAL COLOR of the iBackpack, Pictures of prototype iBackpacks, important information needed to process your order and MORE!!
BOOKMARK AND SAVE THIS NEWSLETTER BELOW FOR REFERENCE!!
Hi everyone! This is Tracy Tran and I was your former Vice President of Sales for iBackpack. I left about 1.5 months ago on August 15, 2016 to pursue my personal and educational goals and to pursue other career and business opportunities. However, I've never stopped being involved with iBackpack as I'm still a passionate backer (5 +1 wifi and 2.0 upgrade) & heavily involved volunteer beta tester. My passion for iBackpack has lead me to still be in constant contact with the team and especially, CEO, Doug Monahan.
Disclaimer: My knowledge for the iBackpack product line and the questions I can answer come from a deep understanding of the product as a beta tester and through formerly being employed at iBackpack. Since I am NOT currently employed with iBackpack, I might not know all of the answers to your questions, but I will try to the best of my abilities to make sure this campaign will move along smoothly and end successfully to the best of my abilities, and time available as a volunteer beta tester. Please make sure to bookmark this update as it will contain lots of things you will need to keep for reference. I told you guys that I was going to get on the racetrack and race until the end with you, and so here I am, doing that in a different light as a passionate volunteer beta tester!
Link to the Newsletter: https://drive.google.com/file/d/0Bwa-dSjTnJQANmFlRWllLWZlQm8/view…
If you haven't pledged for an iBackpack yet you can do it here: https://igg.me/at/ibackpack/x/437720
Warm Regards,
iBackpack Beta Tester and 5+1 wifi and 2.0 upgrade backer, Tracy Tran
Neal A. Deutsch on October 4
Like everybody else, delivery date is becoming questionable. Can you post or at least contact me to let me know...it was planned to give for Christmas, but I'm now wondering if I need to go shopping...please contact me with information update...
Carey Brown on September 24
Same question here. I backed this a long time ago, finally caved and did the 1.0 to 2.0 update, still no ship date or info on when to expect delivery.
Jay Goldstein on September 24
So whats the update?
When are we talking Dec, Jan, Feb, March or are we up to Jan 2020?
Charles Aguillon (deleted) on September 24
Hi Chrys! Try Haley.felchak@ibackpack.mobi again. We have had some issues with the system lately. If not reply back here and I will get in touch with you directly.
CHRYS on September 24
Ok, so I got an email from someone named Haley. I tried to email her back and even tried to call the number on the email. The email was rejected and the number didn't work. I've attempted to contact Doug directly. Nothing. PLEASE give me a working number or email. I simply need to make sure you have my order correct. Thank you.
Jay Goldstein on September 14
So Doug,
Whats going on?
Whats the story on our back packs?
When are you shipping?
Whats taking so long?
You have a lot of peoples money. So when are we talking here, Nov, Dec, Jan 2017, Feb, March etc,etc,etc. When
CHRYS on September 13
TRACY. BRUCE. DOUG. I've been trying 2 get very simple answers 2 very basic questions. I don't need the fact sheet. I simply need someone 2 reply 2 my questions. Thank you
Mark Vadney on September 13
How do I make sure I get the correct additional parts to the correct address
Tracy Tran on September 7
Hi Everyone, Tracy Tran here. This is our chance TODAY to ask all the questions and have ibackpack answer them for US. So, I’m transferring ALL Unanswered questions I see in the FAQ spreadsheet, including a few of my questions too in AskFM (http://ask.fm/iBackPackINC) to have them answer it. You can access the FAQ spreadsheet here: (https://docs.google.com/spreadsheets/d/1MCsqE4ZRgc6lwSihZVgDggxVIdXsOAakL8MMvDbDkdE/edit…)
Remember No question is a stupid question so ask away TODAY or forever hold your peace. Just Kidding. LOL.
Tracy Tran on August 30
Hi Everyone, iBackpack is currently beta testing the BAG. The goal is to create the best tech iBackPack ever. I have created tools in a FB post to capture potential ideas, feedback to improve the iBackPack, & to report any issues beta testers are having with any beta products in one organized location: https://www.facebook.com/iBackPackOfficial/posts/1178745118866113:0 . This is your chance to speak up & help iBackpack fine tune specs to meet or exceed your expections! Warm regards-Tracy Tran
Jay Goldstein on August 18
This comment has been removed by Kickstarter.
RIchard harlan on August 15
I am sorry I backed this, it feels like MLM. If you want your backpack you funded for now you can beta test but you have to give 3 to 12 presentations a week, that not beta testing that is marketing.
Kaleb Szabo on August 15
Really wanting this to be out already...Does everybody on here that backed get the 2 for 1 in December?
Doug Monahan Creator
Superbacker
on August 13
https://global.gotomeeting.com/join/270323493