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TalesFromYourServer 内の AceKingSuited18 によるリンク how to deal with loooooong food wait times

[–]Springs131 -1ポイント0ポイント  (0子コメント)

"Any way to deal with this or is there not much I can do?"

  1. Put in the order RIGHT after you get it, NOT hold it in your hand while you go to other tables, because RIGHT THERE that's TIME you are taking from the customer.

  2. Try to put in the order correctly, because for every thing you put in wrong, causes a delay.

  3. Don't bring out multiple table's food out on one tray. One reason is you are more likely to drop the food. Another reason, it's cutting turns and no one wants to see their food get to another table before theirs.

  4. Check the order. If you have to go back because you forgot a side dish or a side of ranch, you are creating longer waits for food.

  5. Offer to take food orders of any kind at the greeting by asking "any appetizers." If so, that speeds up the process.

  6. Well before the appetizer comes out, you should ask if the customers are ready to order. If not, then you can't do anything about that, but if they are, that's more time you saved for them.(My husband and I have had servers wait until the appetizer arrived at our table to finally take our entrée orders, which delayed us from getting our entrées faster and delayed us from being able to eat our appetizer while it was hot.

  7. Ask when a customer wants their side salad or cup of soup if an appetizer was ordered also, because the customer may want their side salad or cup of soup first.

  8. I agree with the person below that said to tell them BEFORE they order their drinks even. They might tell you they don't have an hour(like it's their lunch break so they literally can't stay that long).

    some tables also just don't tip on comped meals or tip 15% on a 50%+ discount, as if it were my fault. >

Some of the time delay MIGHT be your fault if you did any of these things I mentioned that delays the food like putting in the order wrong, forgetting items, bringing out wrong items, dropping food, handing food out of turns, not putting the order right away into the computer, not coming to get orders in a timely manner when you could have(such as you have time to buss a table, but no time to get an order).

When our server takes our entrée orders, then goes to another table to take their orders, that's a HUGE, HUGE DELAY.

So that's some ways to deal with this.

AskReddit 内の Amraspalantir によるリンク People of reddit how do you feel about tipping? Keep doing it or get rid of it; why?

[–]Springs131 -1ポイント0ポイント  (0子コメント)

But you get RAISES if you do more. At some jobs I have held before in the past, they gave me more stuff to do, I got a raise. For example, in 2003 I worked at an office doing scanning, then they decided to put me on the phones as well as scanning, gave me a 50 cents raise to do more.

I cannot say I have been outside the US, since I haven't, so I can't know what you know as far as that. I am talking about here in America as far as how servers are here.

I still say you wouldn't want to work for the same pay 4 years later that you started with and now you have several more things you are in charge of doing than you did when you started. You'd want a raise and you know it.

AskReddit 内の Amraspalantir によるリンク People of reddit how do you feel about tipping? Keep doing it or get rid of it; why?

[–]Springs131 -1ポイント0ポイント  (0子コメント)

If you have no INCENTIVE to do more, WHY WOULD YOU???

For example, let's say one table(of 4 for example) only wants one refill a person and their food as it comes exactly off the menu and no refill of bread even.

Another table, same amount of people(4), orders 3 refills a piece, heavily modifies their orders, ask for 2 extra refills of bread, and boxes, containers for condiments.

Would you feel if the bill amount was the same you'd want the SAME EXACT PAY, but end up doing MUCH, MUCH, MUCH MORE WORK for the 2nd table than the 1st? Probably not. You would not want to do all the more work for the same pay and you know it would feel VERY UNFAIR!

So good luck in getting a refill or extra whatever if you are against tipping. No one wants to work harder for the same pay. People expect more pay if you are making them to do more work, that's just common sense.

AskWomen 内の JediKnight1 によるリンク What is the craziest troll you have come across on the internet?

[–]Springs131 -1ポイント0ポイント  (0子コメント)

I am no troll. What's wrong with wanting perfect service, huh? Actually started in 2005 on tipping.org.

AskWomen 内の JediKnight1 によるリンク What is the craziest troll you have come across on the internet?

[–]Springs131 -1ポイント0ポイント  (0子コメント)

I bet you don't like CONTROL, do you? Then if you don't want someone controlling you, WHY should ANYONE be OK with it, huh??

BTW, I am no troll. Everyone should get what they want for THEIR hard earned money. That means I am paying my server a tip to not waste my time getting me something I don't want and get me things I DO want. That's the entire idea of a tip, to satisfy the CUSTOMER, NOT the server. Why would I pay someone well to not do what I want, huh?

Also, why would a server want to waste TIME getting me something and then be told I want something else instead? That is VERY FRUSTRATING to a server to do something for nothing, so WHY do that when you can just simply ASK??How horrible, the server asked a question, OHHH the HORROR! The people that don't want to be asked should order that way when ordering honestly, because most servers don't order for you and that's a good thing in my book. No control, so much the better their tip will be and I will be happier.

No server should be doing anything with asking except for basic things like obviously giving you plates or utensils or straws things you would need obviously in most cases. The things that can be changed like drinks or not ready for your check because you wanted something else, things like that they shouldn't be doing without asking permission to. It's OUR SERVICE that OUR MONEY is ******PAYING********** for, so no server should get it their way, they should leave it to the customer to have the control of getting what they want for their money. Don't you want what you want for your money? SO DO I, SO DOES***EVERYONE******* and they know it. No server should be ordering for you. That IS what it REALLY is and you know it. It's called CUSTOMER* service for a real reason. It's not up to a stranger to decide things for me in my service I am PAYING for. ZERO CONTROL is what the server is supposed to have since they want our money. If they want to rule us, they need to pay US to serve us. They want control that badly, apparently. I don't understand the need for control??? WHY would you be PUSHY to bring me another coke when you could have just simply ASKED? You may say, because some people don't want to be interrupted, as I said, as a customer it's YOUR RESPONSIBILITY to say you want to order all your refills at the greeting telling the server to just automatically bring you another when it's empty, otherwise, most servers aren't going to do that, so WHY not ORDER what you want?

I won't tell the server not to do this, because it's COMMON SENSE if you want my money, you do it MY WAY, because I*** am the person paying you. I am your boss, applesauce as Judge Judy would say. I am there to RULE YOU with MY TIP MONEY. I get to tell you how I want EVERYTHING in my service and you get to do as I ask you to do. That's how you make a good tip, to satisfy your customer, NOT to just guess or assume or satisfy yourself. If you are too lazy to come to ask me if I want a refill, that's on YOU to that you were too lazy and now I sent you back having to do TWICE as much work. That's YOUR FAULT, NOT MINE. Then, the servers don't apologize for getting my order wrong. I don't get WHY when all I say is "Can I get a coke instead?" Their response should be "Sorry, sure." Instead, they don't say anything and are pissed off they just did work for nothing. HOW is that my fault? They know it's not server service and WHOSE PAYING WHO HERE, YET, they want that NEED FOR CONTROL. WHY???

If I were a server, I'd ask at the greeting "Some people like refills without being asked automatically, is this something you all would be interested in?" The reason why, the customers don't ORDER as they should that want this, that's why. I would NEVER overstep like the servers that order for us, EVER! It's not my place to decide if my customer wants another coke or not or their check. It's not my service that I am paying for, so it's not mine to make these type of decisions.

You aren't a nice person at all. Making fun of me is mean. I don't do that to people.

AskWomen 内の JediKnight1 によるリンク What is the craziest troll you have come across on the internet?

[–]Springs131 -1ポイント0ポイント  (0子コメント)

I am not mentally ill and what is wrong with wanting GOOD service, huh??

I don't understand your problem with me? So you go to a restaurant and expect bad service? BS, you sure don't, so WHY does that make me mental to you, huh JERK??

Also, I love ranch. I eat ranch with most foods I eat. WHY is there something wrong with that, huh? I am not telling you that you can't eat something. Mind your own business when it comes to what someone likes. HOW is it "scarier" that it's a real person? I don't understand your problem with me?

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -3ポイント-2ポイント  (0子コメント)

See, you can't tell me how it's crap, so you are just LYING when you say this and you know it. It's not crap and that's what pisses you off, doesn't it, that I know what I am talking about and you don't, doesn't it???

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -3ポイント-2ポイント  (0子コメント)

Another thing, it's called *CUSTOMER service. It's not called WAIT STAFF* SERVICE, is it?? That means it's up to the *******CUSTOMER*************** and not up to ANYONE else of how they want their service done.

You call it "RIGHT WAYS", but the only "RIGHT" ways are the way the ***********PERSON THAT IS PAYING*********************** TELLS YOU! That means it can be ***************DIFFERENT************** even for each person in each party even. For example, my husband doesn't mind if he gets his refills of iced tea in the same glass, however, if I order iced tea, I want the old watery stuff thrown out or a new glass of iced tea. My ex-boyfriend in college used to hate when servers would just pour iced tea without asking since he would just sweetened it just right and then he'd have to try to sweeten it again mid-meal and to him it was annoying. My reason is different from his, but we both didn't like servers doing that. As I said, my husband however, because he drinks his pretty quickly most of the time, he doesn't get bothered by that. I don't drink mine as quickly, so mine gets ice melted. Anyway, my point is, service is OPINIONS* as far as what the *****INDIVIDUAL******** customer wants and the only way you know that is to ASK about it. In all honestly, no customer is going to complain if you give a new glass of fresh iced tea vs. one that has been sitting for 20 minutes if the customer said they wanted a refill, that is. Everyone likes new fresh ones. Nobody wants their server to grab their glass in the middle of eating. Would you do that at home just let your friend grab your glass in the middle of eating? Seriously, it's worse in restaurants since it takes a lot longer to get a refill than at your own house.

My point is, the things I have said that are my pet peeves, MOST people would agree on and you know it.

As far as the appetizer vs. side salad first, I went once to Bonefish Grill, asked the waitress if I could have a cup of soup BEFORE the appetizer. I WAYYYYYYYYYYYYYYYYYY finished that before our appetizer came out. Most people want their food NOW, NOW, NOW. Especially after waiting an hour for a table. Ask most people.

Not everyone wants things the same ways. As I said, even individual people within your party have different opinions about what they want in their service. Not everyone wants their appetizer first. That is a real survey.

What does what centuries and lifetimes of experience have to do with what a person wants for their tip they are paying, huh???

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -3ポイント-2ポイント  (0子コメント)

How long were you a server?>

I NEVER said I was, did I? What does that matter if the CUSTOMER that is **PAYING***** wants it a different way, huh? It's totally up to the person **PAYING, NOT whatever you think it should be. What you want, what is the norm, doesn't matter, it's what the *INDIVIDUAL* customer wants that only matters since they are ***PAYING**** to get it their way and not yours. When ******YOU*********** pay their tip, THEN *********YOU******* can decide every single solitary thing, but until then, you can't decide ONE FUCKING **IOTA****** of what goes into the service. The customer can ONLY do that since they are the ones that are *PAYING***** for the service and you aren't. GOT IT CONTROL FREAK??

It's not about opinions, there are right ways to do things, based on centuries and lifetimes of experience. Thinking you know better because you've eaten at a few cheap restaurants might be mistake.>

No, it's about opinions since the person PAYING their server for their service wants it the way they want it. Did you see how NOT EVERYONE wanted their appetizer first that some people actually did want it BEFORE their side salad, some even said WITH their meal, some people said at the same time as their appetizer. Not everyone wanted it the way it traditionally goes. *Don't you want what you want for your money??** Then, if the answer is "yes", WHY can't the customer get what they want for their money then, huh?

It has NOTHING to do with having experience eating at cheap restaurants, it has to do with wanting what you want for your money. NOBODY CONTROLS MY MONEY BUT ME ASSHOLE! FUCK YOU IF YOU THINK YOU SHOULD CONTROL MY HARD EARNED MONEY!

For instance, today, we went to a restaurant, I asked for some boxes and the check, the waitress wanted to grab the napkin with forks, I held it and asked if we could get boxes. She wanted to do what SHE wanted to do which was **NOT***** FOLLOWING ****MY PERSONAL SET OF INSTRUCTIONS FOR THE TIP*****. That pissed me the hell off. It's not about the server or what "MOST" or "TRADITIONALLY" happens, it's what the ************INDIVIDUAL*********************CUSTOMER********* actually desires. If they said they wanted their boxes and check, WHY would you waste their time to be sooo fucking ******INCONSIDERATE********** to buss a table that you could do ****AFTER****** you come back with the check so we can start to read the check so we can pay and leave? That's not being nice or thinking about our time. In fact, it's actually bad for the server, because the longer we stay, the less money they make as they can't seat the next party in our place faster. Why would I want you to clean up when you can do that shit after I leave?? I want what *****I***** want for *******MY************************* HARD EARNED MONEY!

It doesn't have *****ANYTHING************ to do about what traditionally goes on service. It has to do with what the ***************INDIVIDUAL************************ person that is ****PAYING********* for the service should be 100% *****ENTITLED******** to get the service they want OUT OF THAT TIP THEY ARE PAYING! THEY OWN* THE SERVICE, so they should get to DICTATE EVERYTHING ABOUT IT. That means if they want their dessert first and then an appetizer, guess what? THEIR WISH IS GRANTED. They are the customer. If they want their beer WITH their meal and not until then, they should have their wish granted. It doesn't matter what traditionally or what most people want. It matters what the person that is paying wants. STOP BEING A CONTROL FREAK ASSHOLE! FUCK YOU!

You might want to look into it?...

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -2ポイント-1ポイント  (0子コメント)

everything's always about you, you, you.>

NO, everything is about the person ******PAYING************ for the service. It's not just about me, it's about whatever the person that is *PAYING**** wants for their hard earned money. It's THEIR MONEY, shouldn't they get what **THEY* want from it, huh??

over and over with the same old nonsense>

TELL me HOW is it nonsense to think of someone's feelings and time, huh???

That's just being CARING human being unlike the likes of you.

Instead taking over someone's post>

I haven't taken over someone else's post. They ASKED for advice. I am GIVING this person GOOD ADVICE IDIOT!

same old crap?>

As I asked above, HOW is it crap?

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -1ポイント0ポイント  (0子コメント)

NO, WHY WOULD I BE?? Who LOVES WAITING???

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -1ポイント0ポイント  (0子コメント)

Shouldn't people get food as soon as they can? I mean a side salad is not an appetizer, yet, it's served BEFORE* the main course. I have been served my side salad first at Macaroni Grill WITHOUT having to ask for that before an appetizer. That, to me, is how it should be done, because people are hungry and it's just common sense that something that takes LESS TIME to prepare should be brought out more quickly than something that takes more time.

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 0ポイント1ポイント  (0子コメント)

How would you know how to serve if you aren't a customer yourself so you never went through any issues at the table to know how to serve IDIOT???

Think about it. Before I ever ate out much, I made a man keep a raw donut, because I wasn't a customer to understand how it felt to have raw food since I hardly ever ate out as a kid, my mom always cooked or we got fast food or pizza if we did eat out rarely. Today, I couldn't FATHOM giving someone something raw and expect them to still pay for it. I made the customer pay for a raw donut. I should be ashamed, don't ya think? My point is, unless you are a customer yourself with issues, you won't know how to respond to the customer when serving, you just won't.

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 0ポイント1ポイント  (0子コメント)

Also, it sounds like speed is top importance to you. Not all diners are in a hurry.>

Then those people tell you "We aren't ready to order", wouldn't they? I mean WHY would they order something and then be like "I don't want that now"????

Especially something as quick as a soft drink or iced tea, that doesn't make any sense.

Many people consider meal time am opportunity to relax and share the experience with lived ones. >

HOW can you relax when you are very hungry and thirsty? Also, you do realize people HATE waiting for a table, right? I mean, I have seen a lady complain to a hostess just last year about how long she had been waiting. Also, one time it was an hour and a half a lady said she was waiting for a table. When you wait that long like 30 minutes to an hour or over an hour for a table, you want your damn drinks. You don't feel relaxed. Seriously, people wouldn't order if they didn't want to. I have seen once where one couple just came to get some bar drinks and not order food, like our waitress came to them twice and they said they weren't ready to order food yet. Sometimes even we have been that way when me and my husband just got just drinks. The thing is, if we didn't want our drink right away(AS SOON AS POSSIBLE), WTH ORDER IT?? For example, once my husband asked for his beer with his meal, well he ASKED for it like that when ordering.

People want speed. NOBODY LOVES WAITING! I DON'T CARE WHO you are. If you don't want to order anything when greeted, DON'T, it's that simple! Any idiot would do just that, NOT ORDER!

What I don't like is a few times before we have been greeted like 20 seconds or 30 seconds we had just got seated, like sometimes I have wanted to order a bar drink and only would order water because I didn't know what I wanted for a bar drink yet since I didn't have **TIME* to READ THE DRINK MENU. THAT people don't want that instant greeting that they don't have at least a minute and a half to see if they want any appetizers if they already know that they are getting a coke for example.

Also, I don't want the server to bring me my check before I am ready considering I am not in a hurry to leave, yet, MANY servers do that shit. Not all diners want their check without being asked permission, in fact, you should NEVER give the check without permission. It's not up to the server to decide if I am ready to leave or not.

Speed in which I ask for something. Think about it. WTH would I ASK for something and then want to PROLONG WAIT for it??

A good example, I have asked some servers for a dessert and the check. Some servers have waited until after we are in the middle of eating our dessert to get the check. WHY O' WHY would I want to wait for the damn check if I ******ASKED********* for it??? Since the SERVER can get that, a good server would have gotten the check when they rung up the dessert and gave it to us. Then when we received the dessert, we could pay. We'd could actually read our check during the time we wait for the dessert. It's ridiculous I should have to say bring the check first, because I am ASKING for it.

The only time as I said would be if the customer said not to or if it's a different course such as an appetizer served at an appetizer time.

Most diners if they ASK for something like it's their own personal request that the server didn't even offer, WHY THE HELL would they want to WAIT LONGER??? Think about it.....

I think maybe you should try it someday.>

You need to be a frequent customer and maybe you will understand or not eat all day, then tell me how you feel when you see your server go to 2 other tables before getting your drinks and then filling them all up BEFORE giving you yours. Let's see how you feel then.

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -1ポイント0ポイント  (0子コメント)

Continued:

  1. I HATE when servers assume when you want your side salad or cup of soup when you also order an appetizer. Once, I had a waiter assume I wanted my side salad AFTER the appetizer, which I would have wanted it before or at least with the appetizer, because my husband was eating 98% of the appetizer, I wasn't. This was at Outback. He could have ASKED which one I wanted first. I automatically thought since I had salads very quickly there before and the side salads need NO COOKING, that mine would be out first. Especially since, I have been to a restaurant after that(Macaroni Grill) and had my side salad right away without the waiter asking or me telling him when I wanted my side salad when my husband ordered an appetizer as well. In the Outback situation, the other server that ran my food told me I would have had to tell my server when I wanted it. I was like "WHAT, that makes no sense?" I feel it's the SERVER'S RESPONSIBILITY to find out WHEN someone wants what, because it was a natural assumption as the CUSTOMER when at another restaurant I got my side salad before the appetizer and most importantly, that side salads need NO COOKING TIME, which my husband ordered the Bloomin' Onion which DOES require cooking at Outback. Anyway, I don't think I was wrong in thinking that I'd get my side salad first WITHOUT having to tell him. I think it should be common sense people want their food as SOON as they can have it and if they want it later, THAT'S when the customer should speak up when they want their food. I don't feel it was MY responsibility to tell my server when I wanted it. I don't get WHY 2 different restaurants, same scenario, different outcomes? I was at another restaurant once, the side salads came AFTER the appetizer. I understand why they do that in case you are still eating your side salad when the food is hot and ready that they won't have to let your food get cold or sit under a heat lamp until you are finished your salads, but how come Macaroni Grill didn't do things that way? I finished my side salad WAYYYY BEFORE my husband's appetizer came at Macaroni Grill. I have had a time I wanted a side salad with my meal, but I TOLD my server that since side salads are served at appetizer times and get this: THAT WAITRESS ACTUALLY HAD COMMON SENSE TO ASK FIRST!! This is similar to #22 & #18. While I understand the side salad is not an appetizer, it still can be done WELL BEFORE the appetizer, so why not ask your customer you servers out there what order they would like those items in instead of guessing or going by majority? I created a poll, this is a link with the results:
    http://www.topix.com/forum/city/bowling-green-ky/TVS0493JGB352L8B0

Appetizer or side salad first when dining in a restaurant if BOTH are ordered? Appetizer - Side salad I may be still eating 11 39% Side Salad -DUH, because I am hungry 6 21% I don't care either way 6 21% Side salad served with your meal 3 10% Appetizer and side salad at the same time 2 7% Current Total 28

Do you see not EVERYONE wanted to wait for their side salad or how some had side salad with their meal or how some had side salad at the same time as the appetizer or some wanted just like me to have their side salad BEFORE their appetizer?

  1. Serving an appetizer without appetizer plates. Common sense, bring the appetizer plates BEFORE the food comes out. I just had a server yesterday that I was on the last one of the appetizer before she brought the plates, I mean really, what was the point then? Act like YOU are the customer.

  2. Serving you sauce that is normally served warm COLD or ROOM TEMPERATURE. Think about if YOU wouldn't eat that on your food, WHY would the customer? I mean seriously. This is part of #28. I have had some dingy servers serve COLD from the REFRIGERATOR bbq sauce when you can CLEARLY FEEL THE CONTAINER IT IS COLD, NOT WARM. I don't expect them to stick their finger in, I expect them to FEEL the container temperature to determine if it's appropriate to serve that or not. Would YOU honestly eat cold bbq sauce on warm ribs? If you wouldn't, WHY would you serve that to me? LIKE DUH! Treat me like as if that were YOU eating the food.

  3. If there are 2 for 1 bar drinks, that the server doesn't let you know when you place your order. I remember the first time I had ordered a margarita at Chili's, the waiter brought me 2 margaritas. If I would have known that I would have said "Please let me have one at a time, because ice melts", I mean really. Also, what about the person that has to drive that wasn't thinking they'd have 2 bar drinks? It's just SOOO FREAKING INCONSIDERATE! I mean who really wants both at the same time even beer you could have it colder if you just have one at a time. I don't understand why servers do this? It's like they don't act like the customer. I was pretty pissed that first time, because I had to like sip on both not to have one melt have a watery margarita for the next one. Also, it's just INCONSIDERATE and a SURPRISE, which is not a nice surprise if you a slow drinker. What wants a watery expensive drink or even a watery coke even if the refills are free? Not everyone wants 2 for one. Maybe they only want one and even if you end up paying the full price, it could be because of other reasons. WHY not save money for your customer or the company by just serving ONE at a time? It's just SOOO FREAKING INCONSIDERATE as I said above. I just don't understand that?

  4. Servers that question you about your order UNNECESSARILY. For example, I wanted a coke instead of a dr. pepper, so instead of just going to get it, the waiter wastes MY TIME and making me feel weird asking "Is there something wrong with it?" I just told him that I wanted to switch drinks and no to the question. I mean so someone can't SWITCH UP that I have to EXPLAIN WHY I ORDER SOMETHING ELSE? I shouldn't have to. Just because something is odd doesn't mean you should make the customer do your job or feel weird for switching or have to explain(WASTE TIME) why they are deciding to order something else. Your job is to find out if there is something wrong by checking the syrup bags inside the box, NOT the customers to tell you. If there was something wrong, I would have SAID SO and not drank my drink, like DUH. I have done that in the past when I have been served light soft drinks before that syrup needed to be changed, which is something in #50 about that subject. No one should have to explain why they are changing up something next they are ordering which is similar to #24, #14, and #6. Quit interrogating customers with stupid unnecessary questions. I just told the waiter "NO, I just want to switch." It's AGGRAVATING having to do this. NO CUSTOMER SHOULD HAVE TO EXPLAIN WHY THEY ARE ORDERING SOMETHING! JUST TAKE THE ORDER AND GO! Now one waitress said "You ordered a dr. pepper before right", which is possibly she maybe was trying to help in case if I said the wrong thing, but still, if I did, the refill is free anyway, so it really doesn't matter and it would be my fault if I said it wrong, but why would I say it wrong anyway? I mean really? That makes no sense to me. If someone does something out the ordinary, don't question them, just do what they want for THEIR TIP MONEY. SATISFY THEM PERSONALLY for that tip that you want from them PERSONALLY.

  5. Servers that don't notice syrup is out BEFORE serving you the soft drink or not notice they are giving you "iced tea", but NO ICE from the pitcher. Servers aren't BLIND, are they that they can't hold the drink up to the light to make sure it's not out? Act like YOU are the customer drinking it. If the customer can tell WITHOUT drinking the drink it's out, then the server could have as well, NO EXCUSES!

  6. Doodling on the check. NO server should WASTE TIME DOING THIS, EVER*! People want to LEAVE when they ask for their check.

  7. When they don’t tell you they are out of something BEFORE you place your order. It’s SOOOOO VERY **INCONSIDERATE******* to not think of people’s time, hunger, feelings, etc. There have been times we had gone places and just left, because we wanted what we wanted and they didn’t have it. I told the waitress “We aren’t paying for these drinks considering you didn’t tell us they didn’t have these anymore?” It wasn’t that they were just out, they didn’t make any of the pizzas(they called them pies) like NONE of them they made anymore on the menu, like the entire part of the menu they didn’t make anymore. Also, it was a slow Sunday afternoon, hardly anyone in the restaurant and the waitress was too INCONSIDERATE of a human being to let us know when she greeted us that a good chunk of the menu wasn’t offered anymore. That’s just so mean. HOW would YOU feel is how you should serve! Wouldn’t you want your server to let you know your favorite dish you get a lot is no longer available even though the menu has it or they are out of it BEFORE you order anything? That’s just the MORALLY RIGHT THING to do and NOBODY seems to be nice these days to do it, NOBODY! SERVERS ARE ASSHOLES that do this shit! FUCKING INCONSIDERATE JERKS! Tell us BEFORE we order any drinks that they are out of something so that way you won’t waste your time getting drinks and waste resources as well. It’s not fair if we have to pay for drinks because you didn’t let us know. Now if you didn’t know until 3 minutes ago, fine, but this waitress knew they were not serving the pizza pies anymore ALL of them so that was just inexcusable and very assholeish. I told her “You needed to tell us this before we ordered anything.” We left. I told her “We aren’t paying for these drinks when you didn’t tell us we couldn’t get the pizzas and that’s why we came here for THAT.

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -1ポイント0ポイント  (0子コメント)

Continued:

  1. I HATE when servers assume when you ask for a box, that automatically means CHECK TIME. This one goes with a couple of other ones #4 and #25. LOTS of times we asked for a box to MAKE ROOM for dessert and save the leftovers for the next day. To not even offer us dessert is just stupid on their part, because the more they sell to increase the check, the higher the tip can be. It's to their advantage to at least OFFER the dessert as long as I didn't ask for the check of course. WHY ASSUME is the question? Asking for a box doesn't always mean you are full. I could order an afterdinner drink or a to-go order or a dessert, etc. DON'T ASSUME!

  2. Servers that when let's say you say you want your check, instead of getting the check, they get all the dirty dishes. While that's good and all, when I want to leave I appreciate that extra time I am watching the server stack the dirty dishes and having to wait for them to go to the kitchen to drop them off I could have been READING my bill during that time, NOT watching them wasting my time. It's just about being CONSIDERATE. If someone asks for something, I would do that and then COME BACK to grab the dishes as they are reading their check. I'd hand them their check to their hands if the dirty dishes are taking up their entire table if I were a server. It's just like if I want a refill, a dessert, and my check. While I do want my dirty dishes taken, I sure do want my dessert, refill, and my check as quickly as possible. There's no reason to delay me to clean up unless I ASK you to do so. Just go put the order in, get my refill, and get my check. THEN pick up the dirty dishes. I for sure if I have no coke at all, I sure the hell want my damn coke NOW, NOT watch you pick up dishes on my table and stack them. SERIOUSLY, that's RETARDED! Saves time for the customer doing it the way I say, makes you the server have more money since I will be leaving that much quicker since you put my order in that much quicker. It's a WIN-WIN for BOTH of us.

  3. Servers that just don't know how to take an order. Such as you say you only want cheddar cheese, lettuce, and onions only on a chicken sandwich that comes with on the menu lettuce, tomatoes, pickles, and mixed cheese, but they actually ring it in as extra cheese(adding cheese) when you were just substituting cheese, not saying you wanted extra cheese, which means they put in the order wrong as well as overcharged you. You have to go by the CUSTOMER & THE MENU DESCRIPTION. This goes along with #22. If the menu has it comes with something, then you should already know that. If in doubt, ASK. Don't assume.

  4. Servers that when you ask for your check and a dessert, they wait until you are in the MIDDLE of eating your dessert to finally bring the check when they could have BEFORE the dessert arrived. If the customer has asked for something, WHY NOT get what you can? That doesn't mean they have to pay because they got their check, does it? Seriously, why waste the customer's time like that on PURPOSE and make them either interrupt their eating their dessert or make them wait until after eating their dessert to be able to read their check? WHY do that? If the customer orders a dessert, that's when you ask if that will be all, because the customer may want to order something else like an afterdinner drink or something else even.

  5. Servers that ask the faster eater "Do you want dessert" when the other people or person at the table are still eating their entrées. Usually customers eat courses together and usually(not all the time), but my point is USUALLY, so since most customers share desserts or at least eat courses TOGETHER in general, therefore, WHY rush the slower eater that is still eating their entrée? How does that person that is the slower eater going to know yet if they are going to want a dessert if they are still eating their entrée? This is just IRRITATING and it's making the customer feel SO RUSHED. WHY would you want to do that?

  6. Server delivers water with the lemon inside the water or tea instead of on the edge of the rim of the glass. Common sense no one wants seeds in their glass, do they? Servers should not even serve water with lemon or iced tea with lemon unless they ASK first.

  7. Server tries to change your entire order instead of LISTENING to what you have said. So one day I asked this waitress for a certain margarita that was an orange flavored margarita, she tells me "We have our top shelf margarita for $7", which is not the same it's a regular margarita that is usually served frozen even, not on the rocks. So she got a lowered tip for doing that. If you want to upsell, DO IT BEFORE* I order like other servers have done when they greet you they may say "Can I start you all off with a top shelf margarita or some southwestern eggrolls?" You can upsell BEFORE I place my order, don't have to after.

  8. Servers that make too much conversation about what they recommend personally instead of just letting you place your order. I don't give a care what my server likes if I already know what I do like. If I want their opinion, that's when I ask. Otherwise, it's wasting lots of time for all the server's customers, not just my party. Especially if you have ordered this item a zillion times. It's like WHO CARES if you think it's YOUR favorite? I don't give a care. SO WHAT? That’s wasting time that I could be getting my order. You servers talk about how it's the kitchen staff's fault for long waits; this is similar to #19. The longer you take to get my order, the longer I sit.

  9. 42's point is part of this one that if you don't come to get my order, I can't get my order in a timely manner. Here's an example: Once, we had a waitress that greeted us which we ordered an appetizer as well as our drinks when greeted. I saw she tucking in chairs at empty tables and pretty much doing everything but coming back to get our entrée order. Well, I found out what happened. She brought out our appetizer and when I asked she said that she wanted to wait to put in our entrée orders. The thing is, that delayed us more by not at least coming to GET our orders. That way, when the appetizer was ready, we wouldn’t have gotten delayed eating our appetizer since we then had to give our entrée orders when we could have given our entrée orders WELL BEFORE THAT and we would have gotten our entrées faster due to that she could have just left to put our entrée orders into the computer after delivering our appetizer instead of taking time to order when our appetizer was sitting in front of us. The point is, SHE delayed our entrées as well as to be able to start eating our appetizer because she could have at least TAKEN our entrée orders and then when our appetizer would have been brought out, could have immediately gone to the computer to put our entrée orders in. What she did was make us wait while our hot appetizer was sitting in front of us, we couldn’t touch it, because we had to order our entrées and could have done that wayyy before that. She also delayed our entrées because we had to spend extra time AFTER our appetizer arrived to give her our entrée orders when we could have done that wayyyy before that. If you want to make the most money, you have to let us order so we can get our food faster, DUHHHH! If you do like that waitress did, YOU are causing our entrée orders to get delayed, not the kitchen staff.

  10. Servers that put their pen and pad away BEFORE you are finished ordering assuming that's all. WHY do that instead of just saying "Is that all" or letting the customer finish ordering? That's just like #2.

Continued:

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -2ポイント-1ポイント  (0子コメント)

  • be efficient with your moves. *>

Tell me how is it more efficient to the customers that just asked for things???? It's not, they are sitting waiting for let's say their check so they can leave and you want to go buss a table. WHY? That's not more efficient. If anything, the computer is empty and you have to go to the kitchen, that's not efficient at all.

Let's say you have to get refills, well, while yes assuming the restaurant doesn't have a soda station area separate from the kitchen, while you are going to the kitchen, while as a whole it takes shorter time to do all your tasks, it takes LONGER to get the refills for that table that just asked for them so they can have their refills faster. Anything you do that can wait until after, should. If anything, while you place the new glasses, you take the old ones as well as some other dirty dishes and go to the kitchen. THAT would be morally right.

Think about it. Let's say you are at table 7, you are a party of 4. Your table asks for 4 soft drink refills. You go to start stacking plates at another table that has a bunch of dirty dishes from a large party of like 10, think about how LONG* you are there TAKING UP TIME, not only stacking up dirty dishes, now you have to put them in the sink before even going to get their refills. HOW would you feel seeing that shit instead of the server thinking of your THIRST*??? Especially, if you were eating something spicy.

It's not more efficient. What would be more efficient, is when you are cleaning up, stack dirty dishes rather than picking up 2 cups and then going to the kitchen if they have plates as well. Try to bring as much as you can when you are doing that. THAT would help, but customers don't want to wait and shouldn't for objects. Especially when there is no wait for a table, it's just mean.

Think with your HEART that if that were YOU! I promise you, you will see a MUCH LARGER TIP in your future if you have refills faster instead of worrying about cleaning up. I am not saying all will tip better, because we all know some people are cheap, but in generally speaking, I'd be BOOMBING in tips if I were a server, because I'd get their refills. I remember once, a waitress got my husband's refill of diet coke, literally under a minute. We tipped her 25%. You want better tips, you think of people's TIME rather than OBJECTS! No one wants to sit and wait longer than they need to. Especially for objects. People are more important. If there is a wait for a table, those people should wait their turn. That's what is right and you know it.

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 0ポイント1ポイント  (0子コメント)

Continued:

  1. NEVER "ASSUME" ANYTHING, EVER! For example: My husband and I ordered 2 appetizers as well as 2 entrées at a restaurant. I didn't want what he wanted and he didn't want what I wanted, so that's why we ordered 2. We figured we could take the food home if we had too much. The waiter ASSUMED I wanted the appetizer with my meal. For starters, I NEVER ONCE said that. Also, I should assume that since the menu states it's an appetizer, that I would get it as an appetizer unless I state otherwise. We were waiting quite a while when the waiter came around and we asked where my chili cheese fries were. Our waiter replied “I thought you wanted it with your meal." I told him "I never said that." I was SOME PISSED that he "ASSUMED" we were going to "share" the first appetizer. Anyway, I received it 2 minutes literally before our entrées came out. Go by the MENU that if something is labeled "appetizer", unless otherwise stated, that's how the customer wants it. If they wanted it with their meal, THEN that's when you would serve it that way. NEVER go by majority EVER, EVER, EVER, EVER! NOT EVERYONE SHARES APPETIZERS ALL THE TIME!

  2. Not delivering non-bar drinks when the server has time to BEFORE bar drinks. WHY should I have to wait 10 minutes to get a coke or water or iced tea because someone at my table orders a pina colada? You can ask them if they would like a water with it, that way if they do, you can serve the same drinks at the same time AND come to get our appetizer order or entrée order if we are ready quicker. It's not fun when I am sitting there waiting 10 minutes because the keg had to get switched for my dr. pepper because my husband ordered a beer and having to wait longer to even order any food. The faster you get our order if we are ready, the more customers you have to make more money, so it's in your favor to at least bring out what you can. If it appears we need more time like you can tell by body language, then just bring us drinks, that way we have something to sip on while we are deciding. Servers out there don't you realize the LONGER we are waiting to order, the LESS MONEY you make since we are at that table LONGER? I mean really. Some people may not want to order at that time yet, but you don't know until you go to their table that they may want to order something or not.

  3. Not having common sense such as places where they give you free bread or chips n' salsa not when greeted like after you give them your drink orders that they bring the bread or chips n' salsa out BEFORE what you DID order. I would like my drink. First off, COMMON SENSE salsa is spicy most of the time, so DUH, I want SOMETHING to wash it down with. Two, bread is thick and would be nice to have something to wash it down with. Three, I want what I order before what I don't order. I mean if you greet with it that's different, but not after you took my order. A good example, a waiter at On the Border took our drink orders, decided to bring the chips n' salsa out BEFORE our soft drinks. WHY? WHY not bring it out altogether or bring the drinks first out? Why not satisfy the CUSTOMER if you want their money FIRST? I want my drink first, I am thirsty. Eating food without any water or anything can make someone choke. That's not a good thing. It's also in my eyes the waiter was STUPID. I mean, WHY would you serve me food without anything to drink if you didn't greet me with food? He was a MORON DINGY IDIOT in my opinion. I mean I know they do it when you get greeted, but if you get to order your drinks, WHY would you want to have food first before what you DID want that you actually PLACED A REAL ORDER FOR, HUH? If you do want food first, then as the customer YOU should SPEAK UP and ask "Can you bring out the chips n' salsa" first out for example. Most servers would and probably do bring out both at the same time to make one trip.

  4. Not being OBSERVANT such as serving you food without utensils and not asking if you want a refill when your drink is near empty. LOTS of times dumb dingy servers don't act like the customer like serving you food with no way to eat it or not asking you if you want any more drink when you have an empty glass or giving you a cold container of bbq sauce when you know that should be served warm when you can feel the container it's cold as the refrigerator. I will go over that one in #47 about the bbq sauce thing.

  5. Not apologizing for their mistakes. You want the customer to give you more, be nice enough to apologize. You can't expect as much forgiveness or maybe any forgiveness if you are not apologetic and are mean about the issue if it's 100% OBVIOUS YOU are at fault.

  6. Overcharges in restaurants. Servers just seem to not care these days about if they are charging you correctly. I don't mean mistakes, I mean such as we have had wrong prices on the check where we saw the servers not checking the menu prices against the check they made us do it or times where the server has all the time in the world to doodle on the check drawing stupid smiley faces, writing "thank you" to get a higher tip(meaning ONLY BEING CONCERNED ONLY ABOUT THEIR money ONLY), but no time to check over the check. That happened at Outback where the waitress wrote all of that crap wrote her name, "thank you", etc., but charged us for a $3.25 shot for a table in the back of us. She thought spending time doodling(just caring about HER MONEY ONLY) was more important than not overcharging her customers. Needless to say she didn't get a tip. WHY? It's not mistake when you have LOTS of time to play around like that and shows how SELFISH the server is only caring about their money, because they are doing it for tip points. If you think that's more important than charging the customer correctly, then I hope someone overcharges you and not care see how YOU feel then. It's not just about the money, it's also about the TIME LOSS for the customers and the server. Not only is it more money the business makes, but it also makes the server's tip go up by adding more money to the tip by the higher check amount so the server is winning in an overcharge situation as well when a customer doesn't notice this and it makes more time at the table for the customer which for both the server and the customer is not good. We have had MANY overcharges over the years. Some we have tipped, some we haven't. It depends on HOW they handled the situations. The waitress at Outback wasn't good otherwise as well like every time we asked for something, she'd make us wait for her to get her 2 other table's orders before we got our items we asked for(refills, things like that, that she could get).

  7. The server brings out VERY OBVIOUS mistakes to the table such as a wrong side dish or a missing side of ranch that's not there. I know we ALL make mistakes, but I feel 99.9% of the times it's because they didn't compare the written order to the plate of food BEFORE they brought the food out. If another server is bringing out my food, my server could have brought the ranch I asked for ahead of time and not waited for someone that isn't going to get tipped by me that doesn't care and won't read the ticket to actually get the order right to me the first time around.

  8. Gets your dirty dishes first BEFORE going to get something you asked for such as your check when you want your check. Common sense I want to leave, so get what I do want before worrying about clean up work. There's no "hands full in, hands full out" rule to follow since you aren't going to the kitchen if you don't have to go into the kitchen to get me my check that's on the computer in the dining area for example. It's a WIN, WIN so you can make more money by having other customers sit where I am sitting just THAT MUCH FASTER.

  9. Ask if you have been there before? (Especially if you have, it's irritating and a time waster). Similar to #19, basically spending time you don't REALLY NEED to do. WHO CARES if I have been there or not? The times we have been there the first time, I ask questions and have told servers before. Don't punish the regular's time to have to sit through wasting TIME for them by having to answer this question, especially if they are on their lunch break or need to be somewhere quickly, or just plain hungry, I mean really it's just VERY INCONSIDERATE of people's hunger, thirst, and time.

  10. Servers that assume things such as bringing a ketchup bottle when you didn't ask for one that everyone likes ketchup when they could have just simply asked you. If the ketchup is not on the table, you should ask. WHY put more things on the table that I don't need or want? Same thing with water. If I truly wanted water, I would have just simply ORDERED a water like a GROWN RESPONSIBLE ADULT would.

  11. Servers that don't write down request of any kind, then forget something. I am so sick of servers not writing down the things that aren't food request and then FORGETTING them. A good example, I asked for a to-go box, a bag, a coke to-go, and the check. That's only 4 things, but a waitress actually forgot the bag. She didn't take any EFFORT to remember it. If you write it down, most of the time, you won't forget. Another time, I asked our waiter for a refill, some more bread, and extra napkins. He forgets the extra napkins and of course didn't bother to WRITE those request down. That's just a couple of examples of MANY over the years. If you expect to remember something, you need to WRITE IT DOWN and be willing to REREAD the list.

Continued next post:

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 0ポイント1ポイント  (0子コメント)

Continued:

  1. Servers bring you the next closest thing instead of asking you when they are out of something, basically called ORDERING FOR YOU WITHOUT YOUR CONSENT just because they are out of something. Once, we had a waitress that assumed that because they were out of raspberry topping for a cheesecake slice when we had ordered dessert that she’d bring us strawberry. Turns out, she knew when she put in the order that the computer had it the manager told us. So she did it on PURPOSE to be so lazy and uncaring as to not come to ask if we wanted the next closest thing. We didn’t, we sent it back, so she had MORE WORK. Also, she didn’t even think about what if someone is allergic to strawberries. I just honestly can’t believe someone would do that. If they are out of something, common sense would be to come to see if the next closest thing is ok. Not everyone wants the next closest thing. So it wasn’t like it was just getting the order wrong by accident or by not verifying the written order with what she was bringing or putting in the order wrong by accident, this was on PURPOSE to be LAZY and to ASSUME. I didn’t know at first that she did that. I thought at first she just was that stupid(or truly just messed up(highly doubt it)) to bring us strawberries on top of a cheesecake when we ordered raspberries. Have some COMMON DECENCY to act like we are human that we may not like the item or don't want that item or could even be allergic. Don't place an order for us. It's not your right to do so.

  2. Servers that you don't know start trying to make a conversation with you BEFORE you get to place your order. Common sense would be WE ARE HUNGRY AND THIRSTY, please LET US ORDER!! Sometimes people are on their lunch break, have just waited an HOUR for a table, are just really hungry, etc. Act like this is YOU if you haven't eaten all day. Here's a good example: Once, we had a waiter that we didn’t know after waiting 15 mins. for a table on Mardi Gras day ask us BEFORE we ORDERED ANYTHING “How’s y’all’s Mardi Gras” “Go to any parades?” See, I don’t mind chit chat with a stranger, but be considerate to do it AFTER we have our orders into the computer so you don’t take up our time. It's just a little of being CONSIDERATE. Servers want to blame the kitchen staff, but if you don't LET US ORDER, HOW is it NOT YOUR FAULT we are waiting longer for our food and drinks if you do this type of thing, huh? Asking how are you doing is one thing, that's a one answer question, but not all of that.

  3. Servers that ask you to remind them when you have modifications like adding some condiments. If you are too lazy to do the job, DON'T BE A SERVER THEN. If I have to remind you, do you HONESTLY THINK you will or even deserve a good tip if you aren't willing to *******TRY*************** at least? Asking this is not willing to try. I have had some servers do this. Once, at Applebee's, I only ordered a side of mexi ranch and a side of pico de gallo. The waitress was like "You might have to remind me." I went off on her telling her "This is not McDonald's that you are getting a tip that you compare your written order with the food BEFORE you bring it out" and "You can bring it out ahead of time if you'd like.” This is RIDICULOUS. If you aren't willing to **WORK**** for your money, WTH are you at this type of job, huh? I mean 2 condiment type of items and you can't get only 2 right without your customer's help which they aren't supposed to have to do, WTH???? I told her off and reported her to a manager. You don't DARE make your customer do work when you want someone to pay you voluntarily. The customer isn't supposed to have to do work. Reminding you is a pain that no one wants to have to do and only wants to have to if the server really truly TRIED their best, but she wasn't WILLING to try is what truly pisses me off about this. I mean really. 2 containers of stuff and it was too much for her, WOW how lazy is all I have to say.

  4. Other servers/food runners that don't work as a team that deliver food to your table. You ask the person that runs the food that isn't your server for a refill or something that is wrong with your food, they say "Your server will get that", not even tell your server or if they do, they don't fix the issue that they could have to work as a team member. We have had our fair share of jerk lazy servers like that such as a waitress that said "Your server will get it" when I asked for a refill. She NEVER told our waiter. Our waiter got 12% because of it. WHY? She was part of my service that was poor. If she would have gotten the tip shared(which the waiter SHOULD be willing to pay that person that is running our food to us), then maybe they would have had some INCENTIVE to get the refill. By getting no extra payment that isn't automatic like a tip out, then you have no incentive to give this other server to care about your tip. That co-worker waitress didn't care about that waiter's tip. I don't blame her per say since he wasn't probably sharing his tip with her. You expect teamwork, you have to share the tip with your helpers.

  5. I HATE when servers assume you don't want the condiment the food comes with when you order an extra condiment with the food, basically not knowing the menu good enough, just ASSUMING everyone wants the same things in this world. If I order bbq sauce with chicken tenders that ON THE MENU state the chicken tenders come with honey mustard, I am ALREADY ORDERING AND PAYING for that honey mustard in the price of the item, so unless I substitute bbq sauce for the honey mustard or say I don't want the honey mustard, there's NEVER a reason to assume I don't want the condiment the item comes with. So a customer can't like many condiments or that one person at the table may like one sauce, the other person likes another? It's an addition if the customer doesn't state they are substituting or they don't want it. Also, a lot of restaurants don't even charge for extra condiments, so does it matter if you give the person the bbq sauce and the honey mustard when they are paying for the honey mustard in the price of the item, which the bbq sauce is free if the restaurant doesn't charge for extra condiments. If the restaurant does require to charge for extra, that's ONLY when you'd ask "Did you want both sauces" since they may mean they want to substitute and just don't know how to order or didn't read the menu description all the way or just plain don't know how to order?" You would also tell the customer you are required to charge for extra condiments if you are required to so they won't be mad when bill time comes.

  6. Auctioning off drinks and/or food when YOUR server is the one that took the order. (such as "WHO HAD THE COKE, WHO HAD THE SPRITE, etc.") The servers should be going down the line from a starting point and make sure the food goes in front of the correct person. The only way the server has a good excuse to mess up on this is if the customers switched spots, because then I could see not knowing, but most servers are TOO LAZY today to compare their written orders to what is in their hands, the plates of food or glasses of drinks. Once, I had a waitress in a party of 4 auction off drinks. I was like, how stupid and lazy can she be? FOUR drinks, when she WROTE them down even as to how lazy she was to make us state who had what drink. That's not our job, that's our server's job. An example: Top 2 people from left to right had first person had a coke, 2nd person had a dr. pepper, 3rd person bottom row first person in that row had a water with lemon, 4th person had an iced tea with extra lemon. It's not that difficult to not make your customers do work for you. If you took the order, you should KNOW 100% what they ordered UNLESS they switch seats. You should be WRITING the orders down so you can know what they had and who had what WITHOUT asking them to do your job for you by repeating the orders. You asked them, making them repeat it is lazy, LAZY, LAZY, LAZY, LAZY, LAZY!!

  7. I HATE when servers assume just because you ordered a margarita the first time, that automatically means you want the same thing again. 2 times this has happened. Once, my husband had told a server I wanted another drink since she was handing us the check before I could say something and she assumed I wanted the same drink, which I wanted a white russian instead of a long island iced tea. Stop going by majority. You should go to each table acting like everyone is different, because everyone IS different. Not everyone wants the same things in their service. Some people want to be left alone while others want to chit chat with their server for example. Some people want their check right away, others don't feel rushed. The thing with the check though is that to me if you want your check right away, just ask when ordering your food to get it before your food comes even. I mean really, that avoids being offered a dessert if you are in a hurry. Don't make everyone else rushed because you are in a rush. With wanting your check faster than normal is a customer responsibility issue, not a server issue.

Continued next post:

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -2ポイント-1ポイント  (0子コメント)

Never return to the kitchen empty handed. There's always plates and cups etc to be cleaned from tables. I always found this helped immensely with my work.>

If there are pending orders, it's actually DISRESPECTFUL to the customer's turn. How would YOU like it if you let's say went to McDonald's and the cashier instead of taking your order was mopping? You wouldn't be pissed off? Sorry, but OBJECTS ARE NOT MORE IMPORTANT THAN HUMAN BEINGS. If there is a wait for a table, those people should wait their turn and that means that if Jane Doe asks for her check just now, why should she see you not going to the empty computer to print out her check so she can leave or if her table asked for 3 refills, that you aren't going to the soda station or kitchen to get her refills instead of cleaning up. WHY should she have to suffer over OBJECTS? Then, if there is no wait for a table, HOW THE HELL is that MORALLY RIGHT??? SERIOUSLY, HOW??? You pick objects over human beings, you won't get a good tip. YOU WON'T! I have gone up to servers to tell them "Can you please go get our stuff" while I saw they decided to do that. While I know some places have management that requires "Hands full in, hands full out" of the kitchen, if something is not in the kitchen such as the computer to print the check out or put in an order if one computer is empty(for example there are 4 computers at Chili's in the dining area at our local Chili's), you don't have to think of the objects or wiping down a table first, because human beings feelings, hunger, and thirst are WAYYYYYYYYYYY MORE IMPORTANT so you can get a good tip. You can't get a good tip when you are making people wait over things that can wait. There's no reason why some dirty dishes on a table can't sit there an extra few minutes while you get someone's check or some refills or whatever. We don't tip servers well that cut turns like that or think that objects are more important than human beings.

Imagine, if you are sitting at a table with your family(let's say a party of 4). You just asked for your 4 soft drinks(or iced teas). Do you think it's morally right for the server to just start cleaning off a table instead of getting your drinks so you can order your food or at least get something to drink or maybe order an appetizer? It's FUCKING ASS ******RUDE************ and ASSHOLEISH TO DO THAT SHIT!

If there is no rule that you have to go to the kitchen not empty handed, then you shouldn't think of dirty dishes before human beings. That's just wrong and WHY make people wait LONGER for their stuff?

Let's say in your party of 4, you order an appetizer as well when you were greeted. So your server didn't go to one of the empty computers to put your appetizer order in, NOW it takes LONGER even more so not just the amount of time they are cleaning, but now another server in another section has put in some appetizers for other tables as well, so NOW it's like the 3rd one on the list instead 2 ahead of those other 2 tables.

It helped you, because you are an ASSHOLE that is **LAZY* and DOESN'T *****CARE***** about people's waits, because if that were YOU, YOU FOR SURE WOULD WANT TO GO UP TO THE SERVER TO ASK THEM TO GET YOUR DRINKS AND YOU KNOW IT! You wouldn't put up with that shit and you know it!

You have to act like it's YOU in the customer's seat. Whenever, you don't have any customer's request(like you are waiting for the kitchen staff to make the food and the bartender to make the drinks(although you still have to check up on those instead of just cleaning), THAT is when you pick up dishes and plates.

Once, this really happened. In an almost empty restaurant around 4p.m. on a Saturday afternoon(this was at a Fox and Hound), I ordered another margarita during the time me and my husband was waiting for our food. Our waiter, instead of going to computer, picked up an EMPTY BEER BOTTLE and threw it in the trash instead of going to the computer. INSTANTLY he got points of the tip. SO TRASH was MORE IMPORTANT than MY DRINK ORDER, FUCK THAT SHIT! I don't care if it's 3 seconds or 5 seconds, it's the fact that there was NO wait for a table and almost nobody except one other couple in there to make that more important than my drink order. That's just mean and hateful. I couldn't FATHOM doing that to another human being, honestly.

It's just about being RESPECTFUL to the customer's time. That beer bottle could have sat there and waited until after he came back from putting in the order, but servers are LAZY and UNCARING ASSHOLES like that to do something like that. Even if there would have been a wait for a table, I ordered BEFORE anybody new got seated so the beer bottle that is empty can wait to get thrown. It's just about that WE are MUCH MORE IMPORTANT than cleaning up. As I said, do you even want to go to a store or McDonald's, have to wait to get what you need? I have had times at grocery stores, the cashiers were chit chatting about BS and not at their stations by their registers when they had their lights on, yet one time I remember not that long ago, I had to go get the cashier she was just shooting the shit with a customer that she knew. She took up OUR TIME as human beings. WE ALL HAVE SHIT TO DO and it's so SELFISH to do that. BE CONSIDERATE and NEVER go to the kitchen not empty handed if you have pending request or orders, EVER! That's MORALLY WRONG! I wouldn't work for someone that made me pick objects over human beings. I just couldn't live with myself doing that. I served at a donut shop/diner back in 1998-2002 off and on a little over 2yrs worth total. I was counter help made at least min. wage plus tips and a few small raises. I ALWAYS put my broom down or didn't clean up if my customers came in. I NEVER thought about cleaning up being more important than a customer's feelings or time, EVER! I do not care if I had to walk back to do something or whatever. I always thought how I feel when I am customer.

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 0ポイント1ポイント  (0子コメント)

Continued:

  1. Servers not doing things in the order in which they came in. So you ask your server for your check waiting patiently to pay and leave. Your server goes to 3 other tables, even gets their stuff such as refills for example, you are STILL waiting to get your check even. By doing things out of order, you are basically making that first person wait WAYYY LONGER and hurting YOURSELF as the server. Smart servers want to "turn and burn" tables to make more money, so this makes no sense, yet servers will do this at times. Once, we waited 17 minutes to pay, needless to say we left nothing. I mean really, when you keep serving everyone else, ignore one of your tables, what do you expect? You should expect to get what you did to us. Cutting is morally wrong, so is not tipping for good service, but when it's bad service, you should get the tip as to how they treated you.

  2. Servers not returning all of your change(coin change). Now my husband and I don't pay with cash very often, but once we paid with (2) $20 gift certificates, only got a $5 bill back on $34.69, rather than $5.31. While I understand servers don't have a register(they have a change bank or go to the bar), shorting the customer even a penny is STEALING. He could have given over the amount if he was too lazy to bring change on him or go to the bar such as 2 quarters or even gave $6(which means he would have forfeited his own 69 cents by doing so, but wouldn't have stolen by doing that). By not returning 31 cents, that was done on purpose. It wasn't like it was an accident, this was 100% ON PURPOSE, because there's NO WAY it's possible to miss THREE coins on a party of 2 check when 99.9% of the time checks aren't exact dollar amounts with no coin change and most of the time customers don't pay exactly the amount they owe either with they pay with cash or in my case gift certificates. If it was an accident is one thing, but this was his laziness and feeling so ENTITLED is what this was as well as VERY SELFISH too. He cared about his 69 cents to not give us $6 in change back, so why our 31 cents wasn't JUST AS IMPORTANT as his CENTS? Servers think we have to BOW DOWN to their money like it's holier than thou. What I did was I went up to him to get the 31 cents asked where the rest of the change was. He did say he was "sorry", not a "so sorry" and he made sure he only gave 31 cents rather than if I would have done that(I wouldn't have EVER), I would have at least given the person 50 cents for their extra time and trouble, to only forfeit himself 19 cents, but he decided to be a SELFISH person, so he got NOTHING at all and a REPORT to a manager for STEALING. This is ILLEGAL SERVERS. If you want to give over YOUR OWN MONEY(not the business's money), that's you, which if he would have given $6 in change, he would have had a much bigger tip just because he would have given us no coins to deal with and giving us more than what we owed, but to take it from us to TIP HIMSELF is ILLEGAL. You servers can't LEGALLY TIP YOURSELVES. You have to wait until the customer says to keep it or they leave it for you. You don't get to just take it. I made 100% sure he didn't get ONE PENNY of tip. He stole, we stole his tip, but the difference is what we did was VERY 100% LEGAL, what he did WAS NOT LEGAL. What we did was really not stealing. We did what he did to us. Also, instead of just going to get the coins when I told him, he was such a jerk that he went to serve a side salad first which was CUTTING IN FRONT OF OUR TURN since originally our turn was a long time ago when we got the change. He was such a jerk. I can't believe servers are this entitled and selfish these days they are willing to STEAL(tip themselves) and be so lazy. Bring some rolls of coins on you or bring a bag or purse with coins that you can lock up or something if you don't want to go to the bar. OR as I said, give OVER the amount. Most of the time, customers will much more appreciate that to give you much more than if you act so selfish about CENTS. Risking not getting 69 cents was it worth getting stiffed and a report to the manager for doing something ILLEGAL. If you want to steal, you should go to jail. I can't go take a penny out of a register at a store or take a penny out of someone's purse, why should you servers be able to do this and think you can get away with it, huh?

  3. Servers that don't know the menu. If I know more about the menu than my server does, I have a huge problem with that. Don't look dingy. Study some at home. The way I for example learned how to type wasn't in class. I had to practice at home hours and hours to learn it. Anything in life takes EFFORT. I know servers may not know everything but you can learn by when someone does order something, the order comes out, you can compare the menu description to what's on the plate and the written order so that way you will learn the menu by repetition.

  4. Servers that take your glass when you are in the middle of eating rather than getting you a new refill. Servers out there, think about when you are eating how you feel if someone just RIPS your glass away and then think about how you get called over at other tables how long this table you just took away their glasses how long they are waiting or even let's say you have to change the syrup or make new iced tea, etc. Let the customer at least keep the little bit that's left or ice until you get them their new glass of drink. It's just about being CONSIDERATE!

  5. Servers that bring out obvious mistakes when they don't compare their written orders or tickets to the food. No EFFORT is the issue here. You don't even "CARE" about what you doing, then why should I care about your tip as much? Fries aren't onion rings but yet our own server at Denny's brought me this in only a party of 2. I mean really, I saw it was wrong on the TRAY even. This was no mistake when they have many onion rings on the plate unlike missing one side of ranch, this was a full side of the plate with onion rings, PLENTY of them. She didn't care and was too lazy to verify her written order with the food BEFORE she left the kitchen.

  6. Servers that put in their opinions into your order when all you want to do is place your order. If I know what I want exactly, don't try to convince me you know what I want. I already had 2 servers tell me "You know it's not a big salad" when I ordered 4 sides of ranch for a side salad. What happened was, I also was ordering other items that I wanted to dip the ranch in as well, so I just decided to order all the ranch at once not to make it confusing. The servers shouldn't have put THEIR OPINIONS into MY ORDER. JUST TAKE THE DAMN ORDER AND GO WITH IT UNLESS YOU DON'T UNDERSTAND WHAT I HAVE SAID!! I found both salads to be pretty big side salads if you ask me.

  7. Servers that don't write down parts of orders, only some, but not all. If you expect a good tip, you need ALL the details. Lots of times when servers are deciding not to write down the condiments part, they forget them. Servers should be writing down EVERY SINGLE THING. Not one is perfect, so why act like you are?

  8. Not bringing the amount that was asked for. While I understand managers may not let you fill the containers, ordering more than what the customer asked for in the computer to ADD UP to the amount even if you have to add it to someone else's order on the side should be done. Meaning, I am so sick of servers that are bringing me less than half a container of mayo when I ordered 2. At times I barely have an entire side. If the customer ordered 2 or more, they obviously want A LOT. Not getting the customer's order correct is not going to get you a good tip since this is OBVIOUS if a container is not filled or not and even if someone else brings out the food, the original server can always bring condiments out before the food is ready since it needs no cooking or prepare time other than to pour it into ramekins and some give you already poured ones that are used for to-go orders. If I were a server, I'd ring in 4 mayos for the customers 2 mayos to make sure I gave them the amount they truly ordered. Even if I'd have to put it under another customer, I would do so to get the customer's order correct. I would make sure I'd get a good tip despite the manager's wanting to not give away a lot of the condiment.

  9. Servers that don't take "NO" for an answer trying to convince you to get a dessert for example. That's aggravating. We had a waitress once that was like "Aw come on" it's like how irritating.

Continued next post:

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 -1ポイント0ポイント  (0子コメント)

Multi task. Check all tables at once and go get all things at the same time. If you go back to get one thing at a time you will be in the weeds.>

This is SOOOO NOT TRUE! By doing this CREATES THE FIRST TABLES WAITING WAYYYYY LONGER THAN THEY ARE SUPPOSED TO BE. Imagine, you are the first table out of 3, you wait 10 minutes for 2 cokes, that's RIDICULOUS, it is. NO ONE should be CUTTING TURNS and the server won't be in the weeds. They are going to be doing it TURN BY TURN and the LAST table should wait longest NOT the 1st table. It's 100% TOTALLY ****UNFAIR**** if we wait longer if we were first simply because you don't want to walk back and forth. CUTTING TURNS means bad tips, because you are making the first table or tables wait A LOT LONGER causing them to be pissed off.

You shouldn't condone cutting turns. How would YOU like it if someone cuts in front of YOUR TURN, huh asshole??

internetparents 内の mavrickjc によるリンク About to start a job as a waiter and I have no experience. I think I'll be fine but would love to hear some tips on how to do well in my job.

[–]Springs131 0ポイント1ポイント  (0子コメント)

Here's some of my personal restaurant pet peeves. 50 of them, so there are going to be SEVERAL post. I hope this helps you as a server. Also, you can check out my other blog:

http://howtobeagoodserver.blogspot.com/

Here's the restaurant pet peeves(there are 50 of them, separate post):

  1. When you ask your server for your check, they ask you if you want dessert as if you didn't just answer their question already. I think that's irritating personally. I know they have to upsell, but if the customer has told their server they want their check, then asking them about dessert makes no sense since they are already stating they are full and/or they want to leave by requesting the bill. It's just wasting time and we have taken off the tip some for it just because they didn't LISTEN to what we said. It's just simple common courtesy that if you ask for something, don't 2nd guess the customer unless it's something you are unsure of such as a specific order that let's say they normally order such-n-such, but say something different, maybe then may want to make sure or if they aren't specific when ordering even if they have been there the first time or something or if you are confused I can understand asking, but how is "Can we get our check please" somehow "confusing", huh? It's just something that irritates me. Why would I ask for my check if I was still hungry???????? If I happen to change my mind, I will pay more in the tip for your extra trouble of ringing up a new check and bringing it to me. I have done that before when I changed my mind and decided to get something else after I have paid already. I left $3 for a margarita because I made the server do double work when normally if I was just sitting at the bar, I would have left a dollar or two at most for that one drink.

  2. When your server leaves BEFORE you get a CHANCE to ask for everything you want and/or only ask ONE person, not EVERYONE if they need something? I am so TIRED of servers doing this. I am trying so HARD not to run my server, but most of them seem to lazy to get out their pad and pen, but then complain "they ran me" on the internet about it, it's like gee, if you would have been ready to take down a list of things I could have told you all in ONE trip and could have gotten everything or mostly everything in one trip. Also, it slows the customer down lots when servers do this, because now I have to wait until you are basically cutting now attending to another customer before I can ask for what I ORIGINALLY wanted wayyyyy before it was that customer's turn and then have to wait AGAIN after you getting what those customers need before I can get what I originally wanted in the first place, so at times it can take 5 minutes or more purely wasted for no reason, which is not counting the extra time spent with the unnecessary trips they made. Especially, if it's taking 4 people's food orders that the people are asking questions and modifying things that you could be there 10 minutes waiting to get a bag or a box, seriously. Who wants to do that?

  3. When your server doesn't do as you asked. You ask for a box, they bring you a bag. You ask for a to-go coke, they bring you an empty cup to pour your coke into. Basically, not LISTENING to you, similar in a way to #1. I don't understand why they don't do as you ask? Don't they want you to be satisfied, so you can satisfy them with a nice big tip? Why the CONTROL that they feel they have to get what THEY want or what they THINK you want?

  4. Servers that decide everything for you without ASKING YOUR PERMISSION FIRST BEFORE DOING THE THINGS. Things such as the check without asking first not even offering you dessert at times even, refills without asking first, water without asking, etc. Why can't WE decide what WE want for OUR TIP MONEY, huh? You control freak servers, please explain why we have to have things YOUR WAY when you want **OUR MONEY*, huh? Wouldn't it make sense that everything should be to please US since you want *OUR MONEY, huh? I have even ordered a bar drink AFTER a dessert even because at the time I ordered dessert I was still drinking the bar drink I had and wasn't ready to order another one at the time. We were given the check that time and I had to give it back to the waiter. HOW IRRITATING, I mean WHY the CONTROL? WHY NOT JUST SIMPLY FREAKING "((((((((((ASK)))))))))))))))))", really how HARD IS THIS, HUH? I have even ordered things to-go before at the end of our meal. You have no idea if the customers are ready for their check or not. We have even decided to not get anything else because of servers that want to rush you out by giving you the check without your personal permission to do so. It's OUR MONEY, OUR DECISION of how we want the service ran. As the customer, if you want your server to rule your service, ****TELL THEM THIS**********. They can't read your mind. As a customer I don't have to tell my server "Please don't order for me", because DUH, they aren't supposed to be ordering for me since DUH I am the customer that I get a menu and get asked what I want for a REAL REASON as well as *I am the person PAYING the tip, NOT THEM!

  5. Servers pour new iced tea into old iced tea that's watered down. If I wanted a glass of watery tea, I'd be home. It's not iced tea anymore if it's mostly water, is it?

  6. Making comments about what you have ordered or how much you have ordered. I just recently had a waitress comment about because I ordered something to-go about "I was going to say, you can eat", because I ordered something before I had a chance to say to-go. It hurt my feelings and she got a lowered tip because of it. You don't tell your customers about portion sizes. No one wants to hear they ate too much or ordering too much. Also, to-go orders are sometimes for other people as well. Two servers have said "Are you taste testing" just because I switched margaritas from one that was orange flavored to a regular one. That's just nosy and mean. WHY would a server ask such a thing? I just don't get it? If I were to "taste test" I would have not drank my first one and sent it back, would have I? I mean really, that's just mean. WHY are you servers that do this WHY you think that's nice? Do you think that will improve your tip or hurt your tip by commenting about someone's orders? I had a waiter once said "You must really like the pulled pork don't ya" just because I ordered pulled pork nachos, then for my entrée, I ordered the pulled pork sandwich. It's like while he might have been trying to make friendly conversation, it hurt my feelings that he was commenting on my ordering. Like what's it to this STRANGER to act like it's strange. Pointing out odd things IS making fun of people. That's what making fun of people is, pointing out the odd things they do that most people don't do. So in my eyes, he was in a way, making fun of me, to point out something ODD that doesn't happen often. He got a slight decrease in his tip because he decided to comment on my ordering. I don't understand WHY you servers do this? If you don't know the customer, you really shouldn't comment about people's ordering, whether they order certain items or certain items certain ways, etc. What does it matter if I order both food the same item? I mean really, to me, he was a jerk to say that. I wouldn't dare point out something odd to someone that I wanted money from. No way, because to me, that's a form of making fun of the customer in a way.

  7. Servers that blame someone or something else for their mistake. Many times my husband and I have had servers blame the kitchen staff or have had servers blame objects(the menu or computer) for wrong prices) when they can read too, not just us. I am just SICK of the servers not being honest. Do you servers out there think your tip will improve to LIE when it's OBVIOUS WHO is at fault such as bringing me the completely wrong food when you took my order doesn't have anything to do with the kitchen once you brought me the wrong item. YOU brought me the wrong item, YOU are at fault for that part. While yes, you may have put in the order correctly, you still have to "SERVE" it as correctly as you can notice with your EYES without touching the food by comparing the written order with the food. If you didn't write down my order, you can't complain when you get a bad tip you didn't put in my order correctly or you didn't have a way to verify the food because the order was put in wrong.

  8. Servers that don't write orders down. You come back to the table have to ask me again what I already told you, then do you think you will get a good tip for being lazy? Also, by not writing it down, you have NO WAY of verifying what I originally told you if you end up putting the order in wrong into the computer. We had a waiter that admitted "I PRESSED THE WRONG BUTTON" when he brought me quesadillas instead of bbq chicken nachos. He wrote the order down, but "pressed the wrong button." He did 2 mistakes by not putting in the order correctly and not serving it obviously correct, which honestly, only putting in the order wrong was a real mistake, the other was intentional not to check over what he was serving us. That's just deciding not to study for a test. It's just being lazy. Mistakes aren't intentional, but that was in the sense of that he didn't want to do any WORK for his money.

Continued next post:

LateStageCapitalism 内の Kirk781 によるリンク You have to tip because I don't pay my employees enough [x-post from r/ShitAmericansSay]

[–]Springs131 0ポイント1ポイント  (0子コメント)

Nobody should tip for coffee since McDonald's does the SAME WORK* for NO TIP, so it's not fair. The tipping should be EQUALIZED* and if the employer wants to pay that low, that's the employee's problem that they accepted that pay. I don't tip unfairly. If McDonald's cashiers can't get a tip, why should Starbuck's cashiers?

TalesFromYourServer 内の Pinanims によるリンク Do you think highlighting or circling the recommended tip amount is rude?

[–]Springs131 -1ポイント0ポイント  (0子コメント)

Writing anything is truly trying to influence the tip. Everyone knows what you are doing.

Most people tip what they want. I agree with Raphman90 that said "The person that tips $5 on $150 isn't going to change their tip because you circled it."

The person will not tip differently, because you chose to write "thank you" by a tip scale. They are going to tip what they are going to tip either they go by server or they are cheap, but either way, they will tip what they will tip WITHOUT your influence. If anything, you may get less. Have you tried a few tables not writing "thank you" next to the tip scale of those groups you said?

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