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TalesFromYourServer

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WELCOME TO TFYS!

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[–]SilasX93 9 points10 points11 points  (25 children)
I had a pretty bad fuckup last night too.
I was ringing in a 9 tops order, our kitchen has a rule about only sending 4-5 entrees per ticket, so I split it up into two rings. Well, I don't know exactly what happened, but the second ticket never got sent. I distinctly remember ringing it in, but maybe the system froze like it tends to do, or I accidentally logged out before I hit send. I was already in the weeds so I didn't double check the ticket and the first tray of food came out to the table and 5/9 of the guests had entrees. I told them the rest would be coming on the next tray. I ran back to the kitchen and lo and behold the second tray isn't there. Kitchen manager tells me what went out is all he had. Double check ticket, full panic mode engaged. This second order had well-done steaks on it....it was gonna be a nice long wait before these folks got the rest of their food. I had to go tell them what was going on. I also sent the service manager by to help the situation. When the food went out about fifteen minutes later, apparently several entrees were wrong (wrong steak temps, wrong sides, etc) possibly because they were rushed. One of the men at the table was livid and told me to send the manager by again. I watched him animatedly deprecate me to my boss, and I pretty much knew at this point that this table had been failed entirely.
Their entire tab of almost three hundred dollars was completely comped. They also got like eight free desserts. I was not tipped. I felt like shit the rest of the night.
[–]srslywatstheinternet 6 points7 points8 points  (0 children)
hugs. thats a shitty night. it's unfortunate but we've all been there. a mix of server error, computer problems and kitchen mistakes can really add up to make a table upset and unfortunately you are the face of the team. :(
[–]TotesMessenger 0 points1 point2 points  (0 children)
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[–]Springs1 comment score below threshold-7 points-6 points-5 points  (22 children)
I was not tipped.>
No matter how busy you are, to not **CARE**** to check the food, you got what you deserved. LAZY and UNCARING servers deserve no tip. I mean really, you RUINED their outing because of your LAZINESS and being UNCARING.
You NEVER NOT check the food. That's YOUR JOB!! I would have stiffed you too. You didn't ******CARE******************************, SO WTF SHOULD THEY CARE ABOUT YOU?
I don't care if you have 5 other tables that need something, the MOST IMPORTANT part of the job is the ORDERS BEING OBVIOUSLY RIGHT. If you can't do that part, you shouldn't be a server.
Wrong side dishes are OBVIOUS to the eyes. WHY were they brought out wrong?
This should be a LESSON that you NEED TO *******CARE************ about what you are doing and not wing it.
Do you honestly expect customers to care about you if you didn't care if their food was obviously correct?
You are SELFISH and LAZY. I don't care how many people are there, because it does NO GOOD to do a job if you don't do it CORRECTLY. You should realize that now right? Look where it got you to not check anything because you were in the weeds? It's BETTER to CHECK each plate. YOU DESERVED NOTHING for RUINING THEIR NIGHT. HOW THE HELL COULD YOU POSSIBLY EXPECT A TIP OUT OF IT? I know I sure couldn't FATHOM expecting a tip for that. WHY DID YOU? I mean the food came out after waiting things were wrong that you could have noticed like wrong side dishes, WHY? That's your job to have noticed that PRIOR to leaving the kitchen. Since you messed up on that table, you should have been the person to deliver the food if someone else delivered the food.
One of the men at the table was livid>
Do you BLAME HIM? I mean really, what did you expect?
You should go through this as a customer and maybe you will see how it feels to have your time punished like that, because of LAZY, UNCARING staff that doesn't want to do their JOB. It's YOUR JOB to notice if I have the correct side dishes. You also shouldn't be bringing out just some and not all without knowing before leaving if it's all there as well. That's just stupid what you did.
[–]SilasX93 2 points3 points4 points  (21 children)
What the fuck are you attacking me for? I admitted outright that I fucked up.
[–]Springs1 comment score below threshold-9 points-8 points-7 points  (20 children)
What the fuck are you attacking me for? I admitted outright that I fucked up.>
Because you sound like you feel you should have gotten a tip for the hell you put them through when you didn't ***TRY******* ONE IOTA**. It sounds like you are complaining you didn't get a tip and THAT pisses me off to no end when you didn't **TRY YOUR BEST NOT EVEN ONE LITTLE BIT EVEN****.
When you TRY I have sympathy or empathy for the servers, but not if you don't try at all. I don't have empathy for lazy and uncaring servers.
[–]SilasX93 1 point2 points3 points  (19 children)
But I wasn't complaining. I just included the detail that I was not tipped. On top of that you weren't there, you don't know how busy the restaurant was, and you can't tell me I didn't try. On top of that, how dare you call me 'lazy' when you've never even met me or see me work. You sound like a bitter jerk.
[–]Springs1 comment score below threshold-6 points-5 points-4 points  (18 children)
you can't tell me I didn't try>
YOU JUST ****ADMITTED********* IT YOU STUPID IDIOT, HERE IT IS, READ AND WEEP STUPID IGNORANT LAZY UNCARING BITCH LIAR:
I didn't double check the ticket>
THAT ISN'T *******TRYING*********** YOU STUPID FUCK LIAR!
HOW did you "TRY" if you are **ADMITTING***** you didn't check the ticket you STUPID MORAN?
You didn't try. Trying is checking the ticket you stupid DUMBASS IDIOT! TRYING IS TRULY ***TRYING*****!
Checking the ticket is checking the ticket. Not checking the ticket means you didn't try. You ARE A LIAR!
You are complaining.
how dare you call me 'lazy' when you've never even met me or see me work.>
ANYONE that doesn't check their WRITTEN ORDER(NOT TICKET since that could be not accurate that you can press the wrong button or buttons or forget to ring in something), with the food for obvious errors is LAZY and UNCARING of an ASSHOLE server. I don't need to see you work when you **ADMITTED* you are an UNCARING, LAZY ASS JERK! YOU ADMITTED IT!
When you don't check it over, it shows how MEAN and UNCARING you are. Would you want your server not to check your food and just bring whatever not caring? I bet you sure wouldn't knowing they want a good tip.
You sound like a bitter jerk.>
YOU are the jerk to not check the food. Anybody with feelings and a *HEART** COULDN'T FATHOM NOT CHECKING THE FOOD and you know it.
I am not a jerk, because no matter what I would NEVER wing it. I would check every detail of the order. If 5 people are waiting for different things, too bad, they will have to wait longer, because in the end, look where it got you? MORE WORK and a stiff. That was worth it, wasn't it?
[–]SilasX93 2 points3 points4 points  (17 children)
99.9% of the time there is no NEED to double check written tickets because I ring things in correctly. You are outright blaming me for what was likely a computer error. I feel guilty that I failed this table but I'm a good server, and I take care of my tables. I'm not lazy or uncaring just because I made a mistake and neglected to check a factor that usually never needs to be checked.
You're just being a bully. There's no need to rip into me because I fucked up. I'm not a liar, I'm not lazy, and I'm not selfish. I just made a mistake---that's the point of this thread.
Please stop being an asshole.
EDIT: Just checked your comment history. Looks like I fell for a troll. On top of everything, thanks for wasting my time and yours.
[–]Springs1 comment score below threshold-6 points-5 points-4 points  (16 children)
99.9% of the time there is no NEED to double check written tickets because I ring things in correctly.>
That's just not true since no matter if you put it in correctly, does that mean the kitchen staff will do it correctly and does it mean you won't forget to put something or mess up putting in the order?
Sorry, but 100% of the time you should be checking your WRITTEN ORDER*, not the tickets, but the written order with the food and if you run another server's food, that's when you should verify the ticket.
Did not checking the tickets work for you this time you STUPID IGNORANT BITCH? NO IT DIDN'T, DID IT LAZY BITCH, DID IT?
You are outright blaming me for what was likely a computer error.>
HOW? The computer didn't make a mistake. ARE YOU THAT STUPID OR WHAT? So you are illiterate or blind, right? That is what you are saying.
The computer doesn't have mechanical hands "serving" me things, so the computer can't **EVER**** be at fault, it's 100% ********IMPOSSIBLE***** for the computer to be at fault for anything. You are stupid, you really are and lazy, as well as very uncaring.
Tell me how you can blame a machine I don't have serving me at my table, huh?
Also, if it's a wrong price, a human being put those numbers into the system. It wasn't like the computer just magically came up with those numbers. Plus, let's say if you print out the check, it comes out $0.00 for each item, you have a BRAIN, EYES, etc. that can *READ** to see DUH, something isn't right, since you are the LAST PERSON to READ it ****BEFORE***** you give the check you stupid ignorant moron. Talk about how dumb you are anyone should have to explain this. So you can't tell the difference between for example $4.99 vs. $4.95 a ""9" and a "5", that is what you are saying that you can't notice this before me. Isn't that what you are saying?
How is anything a computer error if a person brings me something obviously wrong with my food? It's not like a robot brought me my food, a real live human being did.
I'm not lazy or uncaring just because I made a mistake and neglected to check a factor that usually never needs to be checked.>
You are lazy and uncaring to not check over things. You*******ALWAYS******** should check things over even if 99.9% of the time it's right, it's not 100% of the time right. The thing is, though my personal experiences it's like 90% of the time WRONG, so you just don't get that, do you?
Condiments are the #1 thing I have missing almost always. I order a side of ranch for example with an appetizer, even if my own server brings it out, my own server isn't comparing their written order with the food to make sure they didn't FORGET to bring it from the kitchen.
You're just being a bully.>
NO, you are just being a LAZY AND UNCARING ASSHOLE! As if you'd want your server to not check your food? GIVE ME A BREAK, you sure would want them to, don't lie!
You are just being LAZY and not TRUTHFUL. You ADMITTED you didn't try your best. WHY LIE like this, huh?
You failed the table because you aren't a good server. A good server would NEVER NOT ONCE NOT check the food.
This is what you said that you DO check the tickets by saying this:
I was already in the weeds so I didn't double check the ticket>
Doesn't this sound like you knew you SHOULD have, but didn't to say such a thing, huh?
WHY LIE like this, huh? Why would you have said anything about being in the weeds if you don't normally check the ticket anyways, huh?
You are contradicting your own words here.
There's no need to rip into me because I fucked up. I'm not a liar, I'm not lazy, and I'm not selfish. I just made a mistake---that's the point of this thread. >.
You are a liar, because you didn't TRY you ADMITTED so by saying >I didn't double check the ticket>.
You also went back to say you don't need to check the ticket, then you say you were in the weeds to check it. You don't make any sense.
You are a liar and lazy. It's NOT a mistake you STUPID FUCK. DON'T YOU GET THAT YOU *******ADMITTED***** it by saying >I didn't double check the ticket.>, huh???
I mean that's like saying "I didn't study for the test, so I failed the test." I mean that's not trying, so it's no mistake when you failed the test, is it?
A mistake is when you ***TRULY TRIED AND THEN FAILED****, NOT when you were TOO LAZY TO TRY YOUR BEST. You ADMITTED you were lazy. You decided not to check over the ticket. It's not a mistake if you just bring out the food without caring about wth you are serving.
Please stop being an asshole.>
When servers like you stop being UNCARING, LAZY ASSHOLES that just WING IT. STOP NOT CHECKING THE FOOD FOR OBVIOUS ERRORS! START ********CARING******** about what you are serving instead of just bringing out whatever without knowing WTF you are serving.
EDIT: Just checked your comment history. Looks like I fell for a troll. On top of everything, thanks for wasting my time and yours.>
I am NOT a troll STUPID ASS! THIS IS ********REAL LIFE**********! I HATE SERVERS LIKE YOU THAT RUIN OUR OUTINGS. WHEN YOU RUIN OUR OUTINGS, WE RUIN YOUR TIPS! What goes around, comes around lazy, uncaring, liar bitch!
[–]SilasX93 2 points3 points4 points  (15 children)
Is there a reason you're being unnecessarily vitriolic towards servers on this sub? It seems that's all you do on this account.
[–]Springs1 -5 points-4 points-3 points  (13 children)
Because I am tired of servers that don't care like **YOU*. I want my server to check over what they bring me if they expect me to care they only make $2.13/hr. It's a 2-way street. Why should I care about you, if you don't care about me when tip time comes, huh?
What you did to those people was ruin part of their lives that night because you didn't *****CARE*********.
You just can't admit that it's true that you didn't TRY to get anything right. How can you expect someone to react to you a nice way if you weren't nice first? You said the man was livid, well wouldn't you be? I mean, you showed you could care less about anyone else but your selfish self. How can several wrong sides go out if you cared? Seriously, that is to me INHUMAN of you. I couldn't fathom serving like that. I mean if you knew they were cheapskates and would never tip, I could maybe see you doing it on purpose, but not if you wanted a tip from people that most likely did tip well, no I don't understand?
Any good server checks on WHERE the entree food is within 15 minutes of ringing it in and if it's an appetizer 7 minutes go see about if it's being worked on or not. That's what ******CARING, NON-SELFISH, NON-LAZY servers do. They don't do like you and don't give a shit as what you did to those people. You were an ass to them, so they were an ass to you. You got what you gave them DESERVEDLY SO and you know it. What did you expect?
This isn't McDonald's. You want a tip, so you can't just WING IT. McDonald's workers can wing it, because they aren't making a tip, but YOU CAN'T if you want a tip or a good tip. You deserved to get stiffed for being SO LAZY and UNCARING on the job. WHO the hell would want you serving them if they knew ahead of time you didn't **CARE*** about what you served them? Even YOU wouldn't want you as a server, just admit it.
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