Update - This DDoS attack may also be impacting Dyn Managed DNS advanced services with possible delays in monitoring. Our Engineers are continuing to work on mitigating this issue.
Oct 21, 16:48 UTC
Investigating - As of 15:52 UTC, we have begun monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Our Engineers are continuing to work on mitigating this issue.
Oct 21, 16:06 UTC
Monitoring - Services have been restored to normal as of 13:20 UTC.
Oct 21, 13:36 UTC
Update - This attack is mainly impacting US East and is impacting Managed DNS customers in this region. Our Engineers are continuing to work on mitigating this issue.
Oct 21, 12:45 UTC
Investigating - Starting at 11:10 UTC on October 21st-Friday 2016 we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may experience increased DNS query latency and delayed zone propagation during this time. Updates will be posted as information becomes available.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 21, 11:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 16:01 UTC
Scheduled - On October 19th 2016, beginning around 16:00 UTC, emergency maintenance will be performed on the TGN- EA Submarine Cable System affecting Mumbai, India. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency over ns1 and ns3 as traffic is routed to other paths.
Customers with any questions are encouraged to reach out to our Technical Support team.
Identified - On February 16th, 2016, Dyn was made aware of CVE-2015-7547, a glibc getaddrinfo stack-based buffer overflow vulnerability affecting certain systems. Our security team is currently reviewing systems that may be impacted by this exploit and are systematically addressing these systems as required. You may find more information in the following Google blog entry here: https://googleonlinesecurity.blogspot.com/2016/02/cve-2015-7547-glibc-getaddrinfo-stack.html
We do not recommend that customers make any changes in their configuration in response to this issue.
Feb 16, 16:00 UTC
On October 23rd, 2016 between 01:00 UTC and 05:00 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com and .net TLD domains through Dyn.
Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Posted on
Jul 22, 14:36 UTC
On October 27th, 2016 between 04:00 UTC and 07:00 UTC, one of our transit providers will be performing maintenance on their infrastructure in Ashburn, VA, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 18, 23:40 UTC
On October 27th, 2016 between 04:00 UTC and 07:00 UTC, one of our transit providers will be performing maintenance on their infrastructure in Chicago, IL, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 18, 23:22 UTC
On October 27th, 2016 between 04:00 UTC and 07:00 UTC, one of our transit providers will be performing maintenance on their infrastructure in Sunnyvale, CA, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 18, 23:18 UTC
On October 27th 2016 between 21:00 UTC and 23:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Amsterdam, Netherlands. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 14, 13:45 UTC
On October 27th 2016 between 23:00 UTC and 04:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in London, UK. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 6, 18:00 UTC
On October 29th 2016 between 04:00 UTC and 07:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Palo Alto, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 19, 13:20 UTC
On October 29th, 2016 between 04:00 UTC and 07:00 UTC, one of our transit providers will be performing maintenance on their infrastructure in Ashburn, VA, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 18, 23:37 UTC
On October 29th, 2016 between 04:00 UTC and 07:00 UTC, one of our transit providers will be performing maintenance on their infrastructure in Chicago, IL, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 18, 23:27 UTC
On October 31, 2016 between 01:00 UTC and 06:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in London, UK. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 15, 16:17 UTC
On November 2nd, 2016 between 04:00 UTC and 07:00 UTC, one of our transit providers will be performing maintenance on their infrastructure in Dallas, TX, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 18, 23:30 UTC
On November 4th, 2016 between 04:00 UTC and 07:00 UTC, one of our transit providers will be performing maintenance on their infrastructure in Dallas, TX, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on
Oct 18, 23:33 UTC
Resolved -
This incident has been resolved.
Oct 21, 05:07 UTC
Investigating -
On October 21st, 2016, beginning at around 01:45 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Los Angeles, CA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with any questions are encouraged to reach out to our Technical Support team.
Oct 1, 01:45 UTC
Resolved -
This incident has been resolved.
Oct 20, 22:01 UTC
Investigating -
On October 20th, 2016, beginning around 18:28 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Dallas, TX, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.
Customers with any questions are encouraged to reach out to our Technical Support team.
Oct 20, 18:28 UTC
Completed -
The scheduled maintenance has been completed.
Oct 20, 16:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 15:01 UTC
Scheduled -
On Thursday, October 20th, 2016, between 15:00 and 16:00 UTC we will be releasing version 5.2.22 of our Dyn Managed DNS platform to production.
Changes included in this release:
* For DNSSEC, KSKs now create DS records for SHA-256 in addition to the current SHA-1
* External nameserver settings are displayed more clearly on the /reports/services page
* API now includes endpoints for manipulating external nameservers
* SOA rname field supports escaped special characters like 'sample\+addr@example.com'
* API version increased to 3.7.2
Completed -
The scheduled maintenance has been completed.
Oct 20, 16:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 15:01 UTC
Scheduled -
On Thursday, Oct 20th, 2016 between 15:00 and 16:00 UTC, Dyn will be performing routine network maintenance in our North Bergen, NJ datacenter. We do not expect any impact due to this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 19, 15:16 UTC
Completed -
The scheduled maintenance has been completed.
Oct 20, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 09:01 UTC
Scheduled -
On Thursday, Oct 20th, 2016 between 09:00 and 10:00 UTC, Dyn will be performing routine network maintenance in our Palo Alto, CA and North Bergen, NJ datacenter. We do not expect any impact due to this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 18, 19:06 UTC
On October 19th, 2016 between 20:17 UTC and 20:26 UTC, one of Dyn's upstream transit providers performed emergency maintenance on their infrastructure in Dallas, TX, USA. There was no impact to Dyn Managed DNS Nameservers or Peripheral Infrastructure, although some users may have experience additional DNS query latency as traffic was routed to other paths.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 19, 20:17 UTC
Completed -
The scheduled maintenance has been completed.
Oct 19, 15:14 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 15:00 UTC
Scheduled -
On Wednesday, Oct 19th, 2016 between 15:00 and 16:00 UTC, Dyn will be performing routine network maintenance in our North Bergen, NJ datacenter. We do not expect any impact due to this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 18, 18:55 UTC
Completed -
The scheduled maintenance has been completed.
Oct 18, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 18:01 UTC
Scheduled -
On Tuesday, Oct 18th, 2016 between 18:00 and 19:00 UTC, Dyn will be performing routine network maintenance in our Palo Alto, CA datacenter. We do not expect any impact due to this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 18, 16:25 UTC
Completed -
The scheduled maintenance has been completed.
Oct 18, 16:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 15:00 UTC
Scheduled -
On Tuesday, Oct 18th, 2016 between 15:00 and 16:00 UTC, Dyn will be performing routine network maintenance in our Palo Alto, CA datacenter. We do not expect any impact due to this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 18, 14:45 UTC
Completed -
The scheduled maintenance has been completed.
Oct 18, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 09:01 UTC
Scheduled -
On October 18th 2016, around 09:00:00 UTC, we will be performing maintenance updates on Dyn Login Portal's database instances. We do not expect the downtime to last longer than a few seconds. Any open user sessions with Dyn Portal may be dropped during this time. Customers may find that they need to re-authenticate back into the system.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 14, 15:23 UTC
Resolved -
This incident has been resolved.
Oct 17, 08:23 UTC
Investigating -
On October 16th, 2016, beginning around 21:45 UTC, we started to experience delays in the reported CDN performance graphs on the Internet Intelligence product. During this time customers may notice delays up to 4 hours on their their CDN performance graphs and CDN alerts. Our engineers are working to resolve this issue at this time.
Oct 16, 22:46 UTC
Resolved -
This incident has been resolved.
Oct 17, 07:25 UTC
Investigating -
Beginning at approximately 06:06 UTC on October 17th, 2016, we began mitigating a DDoS attack on our HTTP redirect service in US East and US West. Some customers may experience increased latency with the redirect service at this time. We do not recommend that customers make any changes to their configuration in response to this event.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 17, 06:06 UTC
Resolved -
This incident has been resolved.
Oct 16, 20:04 UTC
Investigating -
At approximately 08:03 UTC on October 16th, 2016, our engineers identified performance degradation affecting II-Transit portal logins. When attempting to log in, customers may experience delayed response times. Please note that general II performance is not affected by this issue. Engineering is currently investigating the login delays and updates will be posted as information becomes available. We do not recommend that customers make any changes to their configuration in response to this issue.
Customers with questions are encouraged to reach out to our Technical Support Team.
Oct 16, 12:15 UTC
Resolved -
This incident has been resolved.
Oct 15, 10:04 UTC
Investigating -
At approximately 03:02 UTC on October 15th 2016, Our engineers identified performance degradation with our Dyn Email Delivery login portal. When attempting to log in customers may have experienced intermittent connection errors and delayed response times. Customers may also be experiencing delays in email reporting data. This issue also affects API connections made to the Email Delivery service. Please note that email sending via SMTP is not currently affected by this issue. Engineering is currently investigating the issue and updates will be posted as information becomes available. We do not recommend that customers make any changes to their configuration in response to this issue.
Customers with questions are encouraged to reach out to our Technical Support Team.
Oct 15, 03:02 UTC
Completed -
The scheduled maintenance has been completed.
Oct 15, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:01 UTC
Scheduled -
On October 15th, 2016 between 04:00 UTC and 07:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sunnyvale, Ca, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 30, 22:22 UTC
Resolved -
This incident has been resolved.
Oct 14, 16:35 UTC
Identified -
On October 14th, 2016 beginning at 12:00 UTC we began performing maintenance on Managed DNS for Hosting (Bulk Hosting) in our Dallas, Texas datacenter. Some customers in the region using Dyn Managed DNS for Hosting may experience additional DNS query latency as traffic is routed to other sites.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 14, 12:00 UTC
Completed -
The scheduled maintenance has been completed.
Oct 14, 11:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 12:01 UTC
Scheduled -
Beginning at 12:00 UTC on October 13, 2016 until 12:00 UTC on October 14 we will be performing site maintenance at our Dallas Texas datacenter. No impact to Dyn Managed DNS Nameserver or Peripheral Infrastructure is expected. Some customers in the region using Dyn Managed DNS, Dyn Managed DNS for Hosting, Dyn Standard DNS, or Dyn Remote Access may experience additional DNS query latency as traffic is routed to other sites. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 6, 20:55 UTC
Resolved -
This incident has been resolved.
Oct 13, 22:37 UTC
Monitoring -
Beginning at approximately 20:15 UTC on October 13, 2016, until 21:10 UTC we identified users may have experienced increased latency on queries in the Dallas/Fort Worth region. The issue has been resolved and query response times have returned to normal. We do not recommend making any configuration changes at this time.
Customers with any questions are encouraged to reach out to our Technical Support Team.
Oct 13, 20:15 UTC
Completed -
The scheduled maintenance has been completed.
Oct 13, 10:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 09:30 UTC
Scheduled -
On Thursday, October 13, 2016, beginning around 9:30 UTC, we will be performing maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect the ability to access the API, log in to the web portal and view portfolio metrics. We do not recommend that customers make any configuration changes in response to this maintenance.
Customers with any questions or concerns are encouraged to reach out to our Technical Support team.
Oct 11, 20:06 UTC
Completed -
The scheduled maintenance has been completed.
Oct 12, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 15:00 UTC
Scheduled -
On October 12th 2016 between 15:00 UTC and 17:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sydney, AU. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 12, 17:34 UTC
Beginning at 15:50 UTC until 15:57 UTC on October 12th 2016, our engineers identified performance degradation with our Dyn Email Delivery login portal. When attempting to log in customers may have experienced Intermittent connection errors and delayed response times. Customers may also have experienced delays in email reporting data. Please note that email sending was not affected by this issue. Engineering has investigated and resolved the issue at this time.
Customers with questions are encouraged to reach out to our Technical Support Team.
Oct 12, 15:50 UTC
Completed -
The scheduled maintenance has been completed.
Oct 11, 20:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 18:01 UTC
Scheduled -
On October 11, 2016 between 18:00 UTC and 20:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 11, 19:27 UTC
Resolved -
This incident has been resolved.
Oct 11, 14:29 UTC
Investigating -
On October 11, 2016, beginning at 14:15 UTC until approximately 14:25 UTC, some customers may have experienced problems logging into and navigating within the Dyn Email Delivery Portal and Dyn Managed DNS Portal. Our engineers are investigating the issue and we will post updates as they become available. We do not recommend that customers make any changes to their configuration in response to this issue.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 11, 14:15 UTC
Resolved -
This incident has been resolved.
Oct 11, 00:23 UTC
Investigating -
At approximately 21:29 UTC on October 10th 2016, Our engineers identified performance degradation with our Dyn Email Delivery login portal. When attempting to log in customers may have experienced intermittent connection errors and delayed response times. Customers may also be experiencing delays in email reporting data. Please note that email sending is not currently affected by this issue. Engineering is currently investigating the issue and updates will be posted as information becomes available. We do not recommend that customers make any changes to their configuration in response to this issue.
Customers with questions are encouraged to reach out to our Technical Support Team.
Oct 10, 21:29 UTC
Completed -
The scheduled maintenance has been completed.
Oct 9, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 15:01 UTC
Scheduled -
On October 9th, 2016 between 15:00 UTC and 19:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 9, 20:28 UTC
Completed -
The scheduled maintenance has been completed.
Oct 8, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 00:31 UTC
Scheduled -
On October 8th 2016 between 00:30 UTC and 22:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 9, 20:19 UTC
Completed -
The scheduled maintenance has been completed.
Oct 8, 18:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 00:30 UTC
Scheduled -
On October 8th 2016 between 00:30 UTC and 18:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 6, 13:50 UTC
Resolved -
This incident has been resolved.
Oct 7, 20:10 UTC
Monitoring -
We are closely monitoring the progress of Hurricane Matthew. As the storm increases in severity, traffic may be shifted from our Miami data center to our data centers located in Dallas, TX; Ashburn, VA; and São Paulo, Brazil. This will result in customers potentially experiencing additional latency within that region. Updates will be posted as information becomes available.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 1, 17:00 UTC
Resolved -
As of 04:00 UTC - All Email Portal Degradation has subsided.
Oct 7, 07:01 UTC
Identified -
At approximately 22:40 UTC on October 6th 2016, Our engineers identified performance degradation with our Dyn Email Delivery login portal. When attempting to log in customers may have experienced intermittent connection errors and delayed response times. Customers may also be experiencing delays in email reporting data. Please note that email sending is not currently affected by this issue. Engineering is currently investigating the issue and updates will be posted as information becomes available. We do not recommend that customers make any changes to their configuration in response to this issue.
Customers with questions are encouraged to reach out to our Technical Support Team.
Oct 6, 22:40 UTC