上位 200 件のコメント表示する 500

[–]CMDaddyPig 277ポイント278ポイント  (123子コメント)

No matter what feedback you gave us, you have been heard and we are listening carefully. Thank you.

Pretty much the best thing they could've said about the negative feedback, tbh

What matters now, as always, is what we do rather than what we say. We’re developers, and our focus is first on resolving any issues people have with the game as it is, then on future free updates which will improve, expand and build on the No Man’s Sky universe.

(Emphasis mine) Woop!

[–]Wilfredbrimly1 50ポイント51ポイント  (17子コメント)

Oh shit.... Deej inbound

[–]kikiodying 35ポイント36ポイント  (16子コメント)

Probably the best community manager I've ever seen.

[–]Subhazard 50ポイント51ポイント  (10子コメント)

I imagine hiring him was like the cliche 'best of the best, we had to track you down' scene from every sniper/assasin/commando action flic

He was in a cabin somewhere and NoMansSky showed up in black SUVs. "I don't do that shit anymore, I'm retired" the guy says, but then they give him an offer he cant refuse

[–]Halikan 22ポイント23ポイント  (9子コメント)

"No, no no no! I'm done with PR. You haven't seen what I've seen. It was harder than wrestling the three bears I had to fight to get this cabin. I can't go back. "

"They're using wordplay on our title. And getting refunds in droves. They may have misinterpreted incomplete things as hidden features. And they won't leave other fans alone. It's splitting the community. What's left. Our baby.. It needs help.. It needs you."

"... Dammit I'll get my coat. We're keeping your dream alive. I want those updates also."

[–]Subhazard 14ポイント15ポイント  (8子コメント)

Short montage of his hand grabbing his laptop, his keys, his coat, and then he pulls out a black toughbox from under the bed. He unlatches it and opens it slowly, inside is a liter bottle of Jack Daniels fit perfectly in a felt padding hole cut exactly in its shape.

He pauses for a moment, pensively, grimaces at the memories that come flooding back to him, but steels himself, slams the case shut and brings it with him.

[–]wvstolzing 9ポイント10ポイント  (1子コメント)

Check this out for a great parody of that kind of scene:

https://www.youtube.com/watch?v=Ezg4sr67OGA

(Key and Peele)

[–]TisteSimeon 2ポイント3ポイント  (0子コメント)

Man I love Key and Peele! Not seen that one, thanks for posting!

[–]literal_reply_guy 1ポイント2ポイント  (0子コメント)

Not the same role but Jeff Kaplan for Overwatch is a tier of communication that most community managers should aim to operate at.

[–]TheloniousPhunk 1ポイント2ポイント  (0子コメント)

Deej was amazing in the days of Halo; but as someone who played Destiny every day for over a year and practically lived off of that company's word; Deej has gotten very jaded and very lazy in his Job. He started the franchise great, but the salt just wore him down.

He does not handle salt well, and is not the kind of community manager this game needs right now; so if he was actually the dude, we'd be in trouble.

[–]zachharmonic 5ポイント6ポイント  (0子コメント)

Can't wait for game expanding updates. I'm already into it, I've been defending it for the most part. But more? Yes. :3

[–]Mentos25 21ポイント22ポイント  (1子コメント)

This is exciting, and as much fun as I'm having now, I am really excited for the future.

Now to bank up the vacation time...

[–]cobblers47 3ポイント4ポイント  (0子コメント)

And the vortex cubes...

[–]Zahne1977 25ポイント26ポイント  (3子コメント)

I think about the only thing they could do to start working on correcting public opinion is patching in the aspects of the game they confirmed to be present pre-launch at no extra cost.

[–]iwearadiaper 7ポイント8ポイント  (76子コメント)

This is everything people wanted to see. Now i'm glad the sub can definitively move on.

[–]indeepth0ught 8ポイント9ポイント  (0子コメント)

I really can't tell if this comment is sarcastic or not, not even which part of it is sarcastic.

[–]spooky23_dml 21ポイント22ポイント  (6子コメント)

People won't move on. It's the internet, a platform built on hate.

And porn.

Mmmmm...porn.

[–]indeepth0ught 3ポイント4ポイント  (1子コメント)

Pretty much the best thing they could've said about the negative feedback, tbh

Ignore it completely and change the subject? That's the best thing they could have done? I really don't think so.

[–]gamingnewzoid 79ポイント80ポイント  (10子コメント)

At least they mention free updates for future improvements

[–]robertshuxley 1ポイント2ポイント  (4子コメント)

I would hope they have enough funds now to support the free updates for 1-2 years

[–]ModdingCrash 2ポイント3ポイント  (3子コメント)

The better do. If they don't deliver what the game is "missing" in less than a year I think this could be the end for them. Plus, if they do deliver, I think the could get players back again.

[–]selraith 32ポイント33ポイント  (8子コメント)

"then on future free updates ..."

This made me very happy and relieved.

[–]6500s 40ポイント41ポイント  (2子コメント)

The whole "paid DLC" thing was typical media questioning trap:

"Can you think of ANY reason you might charge for DLC one day?

PR answer: "We have no plans"

Honest naive developer answer "Well yeah, lets say we do PvP multiplayer and it needs servers, anti cheat etc"

This is how the media makes money.

[–]Acce55 2ポイント3ポイント  (0子コメント)

I think 'Honest naive' is very apt here for both the media baiting..... And, HGs wish to make it totally free. I've never been particularly comfortable with that business model. I'm happy with free updates for a while, and if it takes paid DLC to expand the game beyond its original conception with updates based upon community feedback then i'm fine with that.

Edit:Spelling

[–]Kylemc3 153ポイント154ポイント  (76子コメント)

Taking the "Actions speak louder than words" approach.

Okay, I can respect that

[–]iwearadiaper 83ポイント84ポイント  (18子コメント)

Well, that's how i take it so far. They messed up on some aspects, but since the release nobody, NOBODY can deny that they have worked their ass on the game, and that they didn't put priorities straight. Future is bright.

[–]indeepth0ught 6ポイント7ポイント  (4子コメント)

I could deny they worked their ass off on this game. Not really that I deny it, rather I deny that anyone could know this who isn't them. What's the evidence? They released a half-finished and extremely buggy game. Then they started patching it like literally any other company would.

[–]Agkistro13 16ポイント17ポイント  (23子コメント)

Well, of course so far they are merely saying they are taking the 'actions speak louder than words' approach. So we'll see if they actually take some actions, and if those actions actually speak louder than words.

[–]tehflambo 19ポイント20ポイント  (2子コメント)

Words about actions speaking louder than words speak louder than... regular... words.

[–]Splive 21ポイント22ポイント  (5子コメント)

I read through the patch notes...I don't know how much more could be expected of them for the first 2-3 weeks post launch. They've got a long way to go to have a game that looks like what was promised, but if they are going to get it done this is the natural first step.

We shall see.

[–]Agkistro13 4ポイント5ポイント  (4子コメント)

Yeah, I agree with all of that. In any normal situation what they said here, and the patches they've done so far would be more than adequate. The complication of course is that so many people think that Hello Games has lied and misled their customers repeatedly before and shortly after launch, which makes their talk exceptionally cheap now.

[–]Splive 4ポイント5ポイント  (0子コメント)

Definitely agree. My "We Shall See" is exactly because of that...this is either a solid first step or too little too late, and we will likely have to wait for multiple updates like this one for trust to be earned back from those that felt lied to.

[–]Trojanbp 14ポイント15ポイント  (17子コメント)

In this case, they're using that to avoid talking about the marketing and controversies about the game.

[–]devedander 15ポイント16ポイント  (2子コメント)

Honestly a smart move. There isn't much they can say right now to help things, and as soon as they start talking they will get bombarded with stuff they don't want to talk about (because they don goofed).

[–]solardeity 3ポイント4ポイント  (12子コメント)

That would certainly improve their own plight, but I think what they're saying is that talk is cheap, and what matters now is the work.

[–]_break_it_down_ 10ポイント11ポイント  (11子コメント)

I think what they're saying is that talk is cheap

But talk is what the community has been begging for.

Saying the equivalent of "Just leave it to us, guys... We've got this. You'll see..." after one of the most dismal $60 game launches of the last five years just makes them look oblivious bordering on ignorant.

[–]scanning4life 17ポイント18ポイント  (6子コメント)

But talk is what the community has been begging for.

No, just the angry 'customer is king' bunch. That ain't me. I don't need my hand held through everything with them grovelling at my feet all the time.

If they never say another damn word and just pump out patches/patch notes that's fine by me.

Also it makes my arse clench when I see someone using the term 'community' for a game that neither asks for nor encourages such a thing. MMOs have a 'community', not single player games. They just have fans vocal and non-vocal.

[–]GuptaGrip 5ポイント6ポイント  (4子コメント)

But talk is what the fans/non-fans both vocal and non-vocal have been begging for.

[–]_break_it_down_ 3ポイント4ポイント  (0子コメント)

No, just the angry 'customer is king' bunch.

So you disagree that game companies exist to serve their customers? Without their customers they are nothing and it will serve them well to act like they understand this fundamental business concept.

If they never say another damn word and just pump out patches/patch notes that's fine by me.

Are you able to respect the fact that it isn't fine for a lot of decent, reasonable people or are you one of those "the way I see things is the way everyone should see them or they're stupid" types?

Also it makes my arse clench when I see someone using the term 'community' for a game that neither asks for nor encourages such a thing.

Then you'll hate this tweet from Sean Murray where he refers to the No Man's Sky community.

[–]devedander 2ポイント3ポイント  (2子コメント)

I think it's them trying to make the best of a situation.

Realistically we all know they will not get much good out of trying to come clean now because all they can come clean about is how shitty they were for not coming clean before.

Honestly the best thing they can do at this point is trudge forward and try to actually deliver something good to redeem their name.

It's like when a company goes bankrupt and can't pay your invoice.

You write it off, then ship them more stuff because going forward you gotta do more business.

Driveclub managed to salvage themselves somewhat (right before they got shut down and split up)

[–]JimmiG 28ポイント29ポイント  (2子コメント)

Holy shit, an update from HG!

Amazing!

Hell has frozen over!

Thermal protection low!

[–]TyrionBananaster 23ポイント24ポイント  (0子コメント)

This is kinda what I was mentally expecting them to do, sorta. I didn't expect there to be any real message to the fans until a major content patch, in which they would say, "yeah, we know we messed up and were really quiet at first, but we knew you wouldn't believe our claims of more content until you actually saw the stuff we're putting into the game post-release. Well, here it is, and we hope you continue to believe us in the future."

They're taking a mindset of "actions speak louder than words," and I'm excited to see where that goes. Could they still royally screw it up? Sure, it's definitely possible. But I remain optimistic.

[–]Trojanbp 87ポイント88ポイント  (18子コメント)

I mean, this is greatly appreciated but it still feels like they're evading all the accusations and controversies. Yes, it is what they do from here on that will speak for them but they need address the false marketing and the game they sold. It's not subjective, the game is not what they marketed it as. They still have the 2014 trailer and screenshots on the GOG and Steam store page. Even if they say they're going to continue support and communicate, it feels weird to just forget how they marketed this game. If they turn this game around and make it closer to what there marketed that'll put to rest them being called cash grabbing, malicious scammers but the fact will still remain that they lied during marketing.

[–]thamoomin81 38ポイント39ポイント  (14子コメント)

Do you honestly think they will come out answering all these questions? It wont happen and people are naive to think so, the best and only thing they can do is deliver on what they intended. Nobody is going to get some massive grovelling apology from them, this is why this sub is becoming more friendly, the people majorly hacked off have realised that and moved on (hopefully). Maybe one day in the way off future they might tell all but no way in hell nobody is going to hear anything like that soon. Sorry not having a go at you but I just think you will be disapointed if you expect any form of explanation.

[–]sschrupp 3ポイント4ポイント  (1子コメント)

I think you're right. They might not come out and directly say "Yep, we messed up and released the game missing these 15 features..." but they will indirectly say that by adding in missing features over time I bet. It's very easy to have a project suffer from scope creep or shooting way to high for the stars than time/manpower would allow, to then be forced to release your product before everything is finished. You do your best to take out half finished ideas without breaking everything and release a "working" product. At least I know I've been in that situation and I have a feeling that's partly what happened at Hello Games.

[–]Trojanbp 2ポイント3ポイント  (10子コメント)

An apology is up to them and I don't believe it's deserved. Them supporting the game says more than a simple apology. Just they it doesn't feel like they're truly communicating with the community. Devs make mistakes, it happens and they don't really apologize for it, some due, but they address. This is anecdotal but games I'm supporting and following development have developer feedback and interaction. Hell, the Deus Ex devs spoke up, anonymously, about their own controversies. Though HG being much smaller I understand why one wouldn't do that.

I don't know man, I was writing other stuff but thought about it. I refunded the game because it was disappointing, I want them to continue supporting it and happy to see updates like these, even though I'm no longer financially supporting them either. I want them to prove the haters wrong. They don't have to tell the story of development and marketing issues but address that it happened. It just feels wrong for then to just ignore all of that

[–]thamoomin81 4ポイント5ポイント  (6子コメント)

I know what what you mean, like I said I wasn't meaning to have a go but I genuinely think people are not going to get any answers, my honest opinion is that they were forced to rush it out and if that is the case then no way will we hear anything because there is only one company behind making them rush it out and thats not HG :) I think if this wasn't the case then maybe they would be more open.

[–]Icemasta 0ポイント1ポイント  (5子コメント)

Sony doesn't really care, it got its money out. They had a schedule in mind. It's kinda sad for HG because this whole lack of communication on the issue will ultimately alienate their core fan-base that hyped the game for so long. I can't wait to see their future though. HG and Sean Murray now have a pretty much permanent black mark on record. HG is in a weird place. They can re-brand for PR, but news articles will always refer to "New company, previously known as HG, notorious for releasing the game NMS", so that won't really give them much credits.

As for Sean, we'll see I guess. On one hand, he now has a big ass elephant in the room. I don't see him doing any PR videos for a couple of years, that's for sure. On the other, he did get some good experience out of that.

[–]Avidgwentplayer 2ポイント3ポイント  (4子コメント)

I disagree with this. I'll use Final Fantasy XIV as THE example. The game had probably one of the worst launches in video game history aside from Colonial Marines and Sim City 2013. Square Enix took the next year and turned it into what many referred to as 'the greatest apology in video game history' in terms of how fantastic the game is now compared to what was delivered initially. People may remember the poor launch, but now they remember that they actually took the reception to heart, listened to their fan base, and are now playing (to the tune of over 5 million subs) the game they wanted from day one.

My point is, they can turn this around, but it's up to them to give it their all and deliver on these new promises. This time, it's going to define their company's future, whether that's redemption or their utter implosion

[–]VVarlord 4ポイント5ポイント  (2子コメント)

They won't come out and say they released an unfinished game, it'd be just as damaging to them. I really don't think there's anything malicious about the developers or the way they handled the marketing either. The truth of the matter can be pieced together pretty easily, lots of cut content because a small and inexperienced team bit off more than they could chew in the allotted time frame. They probably did have the features shown in development and were still working on them but would have needed another year to finish them. Sony wouldn't allow it though, there's deadlines to hit and that's just the way development goes so the product was forced out early.

What's really important is what they do next. As stated, their actions are going to speak more loudly than words here so by mentioning future updates will be free it really brings hope they're going to be adding back in a lot of what was left out and the game will be what it was supposed to be by this time next year.

For what it's worth I'm not exactly happy about the situation either, I'm not a fan of early access titles but this is basically what we were given. As far as those titles go and the companies behind them however, I'm quite hopeful for this game since it has the making of something fantastic and I'm thoroughly enjoying what it has so far. If titles like Diablo 3 and Destiny are any example it's that a game CAN be fixed after release.

[–]posthamster 5ポイント6ポイント  (0子コメント)

They won't come out and say they released an unfinished game, it'd be just as damaging to them.

I'm 99% sure the silence is due to legal restrictions, which they probably also can't discuss.

[–]DrStabwounds 20ポイント21ポイント  (2子コメント)

Short and to the point.

[–]rabaraba 5ポイント6ポイント  (0子コメント)

The statement reads almost like a lawyer had written it.

  • It's concrete enough that it doesn't leave room for multiple interpretation (or hype).
  • Yet it's also vague enough to avoid subjecting Hello Games to a duty or obligation of any kind.
  • And it doesn't answer or address any of the previous allegations/issues that have been validly raised against the game and company.

I'd have appreciated a more forthcoming statement, but you take what you can get.

[–]devinup 19ポイント20ポイント  (6子コメント)

So nothing new

[–]Salt_Mines 7ポイント8ポイント  (5子コメント)

No, but they need to give something to these mindless masses.

They could have written "you people are idiots" and this subreddit would take it as clear proof that they have your interests at heatt. This subreddit reads like a cult.

"Future is bright"

"Short and to the point"

"This has reassured me"

"They work their arses off".

People here have lost touch with reality.

[–]Piranha771 4ポイント5ポイント  (3子コメント)

Yes, and they act like these patches are some kind of improvement on the game. These 4 updates were literally hotfixes to get rid of the most problematic bugs on the game.

[–]Shoden 16ポイント17ポイント  (28子コメント)

That is good to read and actions will speak louder than words. This is still a wonderful game, but they need to be clear on some things.

  • They need to state if Portals do anything in game. Right now these are the only buildings in the game that have no understandable interaction.

  • Clear statement that "meeting up" and at least seeing one another is not possible.

  • Explain that systems are skybox bubbles and you can't fly from system to system without warp or fly into the sun.

Stop the speculation on players part and be direct. The "mysterious" element flies out the window when there is shown content not in the final game. Before any talk about what improvements we need to have crystal clear understanding of what the game is as of now. It would also help people know exactly how much is actually possible for improvement.

[–]w8cycle 1ポイント2ポイント  (0子コメント)

This is a game that just desperately needs interactions. Gimmie something to do and if its a sandbox let me build a sandcastle and kick over someone else's sandcastle.

[–]k-e-y-s 4ポイント5ポイント  (20子コメント)

Agree with you on the first two but you lost me on the last. Why the hell is the whole skybox thing such a sticking point for some people?

[–]YaGottadoWhatYaGotta 16ポイント17ポイント  (0子コメント)

Because its super cool and was discussed and bragged about by Sean?

[–]Shoden 10ポイント11ポイント  (0子コメント)

People like the idea of it actually being a full explorable universe and not a series of "bubble" levels. It's not a huge deal for me, but I would like them to state what it is so people stop trying to fly into dark space or into the sun only to crash their game. The only people who can really stop the arguments on "whats possible" in NMS are the devs.

[–]RTukka 12ポイント13ポイント  (5子コメント)

Sean literally described this feature as what makes the game unique.

I can see how it's a non-issue to some players, but for me a big part of what was compelling about the idea of No Man's Sky was the authenticity of the universe. The notion that everything you see in the sky or in the landscape is a place that you can actually go, and that the universe operates according to a realistic (if highly simplified) set of laws.

Knowing that it's all smoke and mirrors ruins that aspect of the experience. And it's not like the game really has a lot else going for it besides basking in the awe and grandeur of the universe.

[–]simonk83 4ポイント5ポイント  (0子コメント)

Yep I'll agree with that. I'm on the "I'm really enjoying the game but it could definitely be better" team, and the working star systems is something I was really bummed about being absent.

Half of my draw to this game is the technical achievements behind it, as I work in a vaguely similar area and know how hard a lot of this stuff is. A lot of people (we know the ones) have already decided that the tech behind the game is run of the mill and nothing special, which is complete nonsense of course (hell, even seamless transitions from planet to planet with no loading screens is amazing, let alone the detail and variety you see on those planets when you get there, and the incredibly hard work put in to have the game understand what can and can't be generated in proximity to make a world look like a world). One of the big draws to me was the ability to travel between systems if so desired (even if no-one would be crazy enough to try it, it's just the fact that's it's possible), and relatively simple things like planet rotation make the whole simulation seem more alive.

[–]saxonross 6ポイント7ポイント  (0子コメント)

“The physics of every other game—it’s faked,” the chief architect Sean Murray explained. “When you’re on a planet, you’re surrounded by a skybox—a cube that someone has painted stars or clouds onto. If there is a day to night cycle, it happens because they are slowly transitioning between a series of different boxes.” The skybox is also a barrier beyond which the player can never pass. The stars are merely points of light. In No Man’s Sky however, every star is a place that you can go. The universe is infinite. The edges extend out into a lifeless abyss that you can plunge into forever.

Sean Murray, The Atlantic

[–]Lemmyno 9ポイント10ポイント  (9子コメント)

it was stated by Sean that solar systems would be planets revolving around a sun and that planet rotation would determine night and day cycles etc. ...And that you could fly to another solar system. The quote was something like "it would take a really long time, but it's possible" Th game is nothing like this. Each solar system is an instance with stationary planets with a skybox that rotates around them. A lot of the appeal/selling point of this game was that it was a universe simulator. These facts don't really affect how you play the game but it does affect the immersion level some (most?) were expecting.

[–]Asszem 4ポイント5ポイント  (5子コメント)

i don't think many people would even realise that it is in the game if they secretly implemented it with a patch.

I think the skybox and the lack of multiplayer are just excellent reasons for people who want to hate the game or the developers, or the players or the hype or all combined.

[–]MrMcdillard 3ポイント4ポイント  (2子コメント)

Nah, like Lemmyno said, I was one of those people who were REALLY excited at the idea of traversing space within a real simulation of a galaxy. With planets orbiting stars, and rotating on their axes, and floating in real space next to other star systems. This is what made this game stand out to me. Day night cycles were supposed to be created in the same way they are in real life, by rotating bodies relative to a star. That is really cool and exciting to me, and the realization that it wasn't in the game really took the wind out of my sails.

[–]Asszem 1ポイント2ポイント  (1子コメント)

Yes, of course there are people who really would like to play this way, I bet these people never use hyperdrive in Elite or speed up the time in Kerbal so they get a more realistic feel and immersion, what I am trying to say is that most of the people would care about exploration on the planet surfaces, or trading or fighting or surving.

[–]callmelucky 1ポイント2ポイント  (0子コメント)

Just so you know, you're not alone here.

I can't believe that so many people were hanging all their hopes for this game on pointless boundary-pushing. "The game is shit because it's not possible to do some things I would never bother doing (fly between star systems) and some things which I would attempt exactly once (fly into the sun). These things I would either never do or only do once were absolutely fundamental to my enjoyment of the game as a whole, therefore I hate the game".

Just bollocks. If someone thinks the game is essentially boring or poorly balanced or not worth $60, fair enough, there are plenty of grounds on which to build those arguments. But to say these "missing features" entirely ruined it is just bullshit. People just love to get righteous and tear other people down. Everything that was presented as fundamental to the style and content of NMS prior to release is in there.

[–]mephodross 0ポイント1ポイント  (5子コメント)

Portals don't work. It's a single playergame.

[–]MiamiQuadSquad 5ポイント6ポイント  (0子コメント)

I don't even understand how that is an argument when they could actually be there to do any number of things not relating to multiplayer.

[–]Shoden 7ポイント8ポイント  (3子コメント)

I would like to have an official statement from HG on the portals thing so a place like NMSportals stops wasting their time, and I would like a clear statement that seeing other players is not possible. I never expected "multiplayer" in any capacity, but Sean did no favors by dodging the issue and not being clear here.

[–]StoppedLurking_ZoeQ 2ポイント3ポイント  (0子コメント)

If there's anything we should have learned by now it's when they are vague about something it's probably because it's not feature complete.

[–]CaptainAnopheles 4ポイント5ポイント  (0子コメント)

Well, it's a start. Now, just to make things interact a bit more (creatures-weather, creatures-creatures, creatures-plants, player-weather, etc) and the game will feel more dynamic.

[–]Rhaylee 7ポイント8ポイント  (9子コメント)

Whoever they hired as a CM, I have to say that they are one brave person..

[–]MatteAce 17ポイント18ポイント  (6子コメント)

I have a friend who got hired some time ago into a BIG publisher (not gonna make names, and it's not a hated one) and he dropped out after maybe a month. I always thought it was a dream job and it was crazy to him to let go such a great company.

he said to me recently that the place was great, but he was sick of doing the community manager with a horde of uneducated, illiterate brats that could barely read.

I think whoever got that position must have an insane amount of patience and devotion.

[–]sschrupp 7ポイント8ポイント  (0子コメント)

Any customer facing position takes a special type of person I think. But to be the focus of the negativity produced by internet anonymity must require truly special people. No way would I want that job.

[–]TyrionBananaster 6ポイント7ポイント  (1子コメント)

a horde of uneducated, illiterate brats that could barely read.

By that I'm assuming you're referring to the angry, whiny people on the internet, right? What kinda stuff did he have to deal with from them?

[–]MatteAce 2ポイント3ポイント  (0子コメント)

well my guess is that it's the same you can see on Reddit during the bad days. when the crowd takes the pitchforks out nobody reads anymore, they just want to say their opinion, regardless if it has any actual connection to reality, and they want to be right.

we were actually talking about the thread here on Reddit regarding the Sony former exec that said "if you refunded the game with 50 hours logged you're a thief", I was complaining that people didn't even read or understood what they were reading, a lot of people started writing their own opinion about how refunding after 8 or 10 hours should be right, etc. But that wasn't the point. he said 50, specifically, so either they didn't read the article and just opened the comments and started bashing the keys or they didn't understand what they read but commented anyway.

and then he told me the previous job thing.

[–]scanning4life 3ポイント4ポイント  (1子コメント)

I think whoever got that position must have an insane amount of patience and devotion.

Honestly, I think they just need to give a CM enough leeway to tell people when they are morons.

[–]MatteAce 1ポイント2ポイント  (0子コメント)

I would like to see that, but I'm not sure it would be the right way to avoid being eaten alive by angry nerds.

[–]simonk83 2ポイント3ポイント  (0子コメント)

but he was sick of doing the community manager with a horde of uneducated, illiterate brats that could barely read.

Hell, I'm annoyed by those people here every day, and I'm just a user. Can't imagine actually having to pretend to care about their concerns :D

[–]colonial113 2ポイント3ポイント  (2子コメント)

Very nice words - but in light of what happened let's not be overexcited and wait... and see. Earning credibility back is a hard thing to do.

[–]Daekar3 21ポイント22ポイント  (3子コメント)

Well, you can't say nicer than that. I think that was an excellent reaction to the feedback, and really... they have been busting ass. That many patches that quickly... God, it makes me want to send them a couple of Keurigs and a crate of K-cups.

Keep it up, HG. We can't wait to see what you've got up your sleeves.

[–]psn_mordax 3ポイント4ポイント  (0子コメント)

Or... a couple of kegs!

Any rate my only feedback to them was to thank them for their efforts, and to check for some really positive feedback here. Be nice to have a sticky thread for them to check, rather than being inundated with emails.

[–]cherbert[S] 30ポイント31ポイント  (44子コメント)

This is a labour of love for us, and it’s just the beginning.

Is it too early to fire up the engines on the old hype train or was it mothballed?

[–]TyrionBananaster 55ポイント56ポイント  (22子コメント)

That old hype train was nuked and wiped from the face of all existence.

But depending on what we see in these next few weeks, I'm fully prepared to begin construction on a new hype train.

What is hype may never die, but rises again, hyper and stronger.

[–]radiocaravan 22ポイント23ポイント  (3子コメント)

Recipe Received: HYPE TRAIN

You already know this recipe.

[–]Shadowyugi 2ポイント3ポイント  (2子コメント)

hyper and stronger within reason.

We can't have another "No Man's Lie" event. I don't think this sub will survive it.

[–]TyrionBananaster 2ポイント3ポイント  (0子コメント)

I agree. I for one will try to just stay optimistic and happy that they're adding more stuff, and that'll be where I stand in terms of hype. I have no intention of going overboard with it, but saying "get hype" is always fun haha

[–]Asszem 0ポイント1ポイント  (0子コメント)

Shall we brace ourselves?

[–]AndySaturn 13ポイント14ポイント  (2子コメント)

I think of those early vids as concept, early builds. What actually works in the real world has to be significantly different those early concepts. However I can't see why they can't methodically work through, balance and patch to get nearer that initial vision. I can't think of one reason Sean and the Team wouldn't want to give people as much as they can.

[–]EmDashxx 2ポイント3ポイント  (0子コメント)

7/10 would hype again.

[–]ThatTaffer 5ポイント6ポイント  (8子コメント)

You can look at my comment history and see I really shit on HG and No Man's Sky. I am not proud of everything I said, not in the least. A lot of it was very trollish and I apologize for it...

And seeing this communication, however slight and nonspecific it was... it gives me hope. This game has so much potential. It's incredible. And I have to believe with the game being as successful as it was at launch that they will add to, improve, and generally fix the game. Seeing these comms makes me believe NMS has a future.

So I am cautiously adding fuel to my hype train, and will be taking it more slowly this time.

[–]Horsecalledwar74 2ポイント3ポイント  (0子コメント)

You are a fucking man now. I salute you. I watched a lil internet dude grow up in one succinct post. I'm reserving you a seat on the dlc hype train.

[–]Agkistro13 1ポイント2ポイント  (3子コメント)

Now that they already have your money, why not be hopeful? I'm sure every critic of the game who is stuck with this game is hoping it becomes fun some day.

[–]ThatTaffer 3ポイント4ポイント  (2子コメント)

I wish them only the best, even if it sometimes seems I do not.

I was bitterly disappointed with NMS... But as a base of comparison, look how far Elite has come in recent months. I have faith that HG can pull this off too.

[–]devedander 0ポイント1ポイント  (0子コメント)

I shit on the behavior of HG and was really disappointed in NMS on release, but I am hopefully they will turn this around into something good.

I hope the lesson still lasts to not pre order on hype and for game devs to be honest about their product to avoid a shit show, but also I hope the story gets written that a solid game along this genre can be done.

[–]murmurur1 2ポイント3ポイント  (0子コメント)

Twas but a fuel shortage lad, the reserves of plutonium used up in the preceding years. Get shovelling travellers, stoke the fires, ready the engine, the train shall ride again!

[–]Elytrus 11ポイント12ポイント  (13子コメント)

They're definitely working their asses off, but I still don't classify this as actual communication. They need to realize that the only way that people are going to stay interested is if they actively report their status (i.e. like the Star Citizen devs, that game's hype would have died forever ago if they didn't constantly update people on the development). I greatly appreciate their efforts so far, but they need to focus on talking, and announcing actual features and improvements that will be added/made in the near future. Bug fixes are great, and I want them to keep doing that, but bug fixes alone generally don't excite the general user who wants the game to just "get better".

But keep it up Hello Games ily

[–]k-e-y-s 6ポイント7ポイント  (12子コメント)

Do you really think they're jumping up and down to tell us about upcoming features after the shitstorm they just endured? We will take whatever they say, run with it, make it into something it's not and then be disappointed and asking for refunds all over again when it's delivered.

[–]Elytrus 5ポイント6ポイント  (0子コメント)

Do you really think they're jumping up and down to tell us about upcoming features after the shitstorm they just endured?

It's hard to over-hype things like, for example, "planet rotation will be re-added" or other factual features like that. It's just about not being vague, which I'd hope they've learned their lesson about by now. Sucks that they received a shitstorm, but they have to be big boys and spring back up.

[–]rabaraba 0ポイント1ポイント  (0子コメント)

make it into something it's not

That's not what we did. That's what Hello Games did.

[–]sschrupp 7ポイント8ポイント  (5子コメント)

I'm glad they specified in perfectly clear language that they will be making free updates first. That doesn't mean that some time in the future they won't have paid DLC, but at least this should put some people at ease in the near term.

I'm guessing they will be coming up with a priority list of updates now that will give the most bang for the buck. Based on work already done but not finished in time for release, what can they finish the quickest to keep players playing and hopefully regain trust.

[–]Salt_Mines 1ポイント2ポイント  (3子コメント)

• Here is a totally new patch that allows you to own a freighter

• More importantly here is some mega sick freighters you can buy that cost only $999999999999 and don't forget to check out out amazing star ships for sale.

This is what this game will become.

[–]PlayBCL 9ポイント10ポイント  (37子コメント)

I don't know how to feel about this update.

[–]BlahBlahBlasphemee 29ポイント30ポイント  (32子コメント)

It's the "communication" everyone's been demanding.

The two take-aways are:

  1. We hear the criticism

  2. We will show rather than tell. In others words don't expect to hear much about new features until they are ready for release. (Likely because people will claim they are just empty promises)

[–]KingFeeble 11ポイント12ポイント  (6子コメント)

Can't expect them to be publicly open and enthusiastic about new features that may or may not make it into the game, after the last shit storm.

[–]ThrowawayObserver 1ポイント2ポイント  (0子コメント)

Seriously I guess the one good take away from all this is to not follow hype at all, especially concerning this game.

[–]BlahBlahBlasphemee 1ポイント2ポイント  (4子コメント)

Exactly, this is what nobody gets. They tried open communication, all it does is bite them in the ass. So now they have to give in and do nothing but heavily vetted communications that say very little like most companies.

[–]saxonross 3ポイント4ポイント  (1子コメント)

They tried open communication

Nope. What they tried were LIES.

[–]rabaraba 3ポイント4ポイント  (0子コメント)

They tried open communication

Nope. They did not.

[–]Azirphaeli 3ポイント4ポイント  (16子コメント)

No it's not really. We wanted communication, and there communication was:

(1) Hey we heard your criticism and your questions and complaints.
(2) Here's confirmation that we still want to make updates free. <lacks communication about content of said updates.>
(3) No communication about the questions or complaints they just acknowledged.

So, more of the same.

[–]PearlDidNothingWrong 9ポイント10ポイント  (1子コメント)

After the backlash they received, don't expect to ever hear about the content of NMS updates until very, very close to their release. I doubt they'll discuss anything until they're positive they'll be able to deliver it, and who could blame them?

[–]BlahBlahBlasphemee 4ポイント5ポイント  (6子コメント)

This is what communication vetted by PR and legal looks like.

They tried being more open in the past, it just causes them a shitstorm. Congrats haters, this is what you get.

[–]Trojanbp 2ポイント3ポイント  (0子コメント)

People want to talk about the cut features and false marketing. Adding in those features in a later patch without addressing that it was revealed but wasn't out at launch is just bad. People want to them talk about the issues not just say "We understand the issues" because that's a blanket statement to cover every issue and controversy

[–]ThatTaffer 2ポイント3ポイント  (0子コメント)

I for one am very happy to see they have done this! Keep em rolling HG! I believe you can save this game yet!

[–]thamoomin81 3ポイント4ポイント  (0子コメント)

I don't know these people (the developers) but I believe in them and that they plan to make things right (even though imo the game is already great) concerning what was advertised and what was delivered. They seem like a sincere bunch to me despite all the "Sean lying" outrage. Not sure what else they could have said, time will tell but I think this sends a clear message that they havent "run away with our cash" and that this game has a bright future.

[–]RealNC 3ポイント4ポイント  (0子コメント)

It's somewhat ironic that the thumbnail for this post is a completely blank page :-P

[–]Kegis79 7ポイント8ポイント  (1子コメント)

This game is going to be awesome in 25 years.

[–]Rushdownsouth 2ポイント3ポイント  (0子コメント)

Can't wait to play the NMS I was sold on last year!

[–]Nijata 17ポイント18ポイント  (10子コメント)

Development Milestone Accomplished: Won Back people's respect: KINDA (first star of 20)

[–]Shadowyugi 5ポイント6ポイント  (3子コメント)

Development Milestone Accomplished: Won Back people's respect: KINDA (first star of 20)

I wish they heard the music that accompanied this in the game, plus the black bars temporarily blocking their vision.

[–]Nijata 3ポイント4ポイント  (2子コメント)

I can imagine them almost tripping if they're holding something.

[–]indeepth0ught 1ポイント2ポイント  (3子コメント)

Can you explain how this won back your respect (or anyone's)

[–]HelpMeFallAsleep 4ポイント5ポイント  (2子コメント)

They're listening, learning from their mistakes, and continuing development of their game.

[–]indeepth0ught 3ポイント4ポイント  (1子コメント)

They didn't respond to anything specific so I fail to see how they're listening or learning for their mistakes. They haven't admitted to making any mistakes whatsoever actually.

They stated previously that they were going to keep working on the game, that was not new information in the slightest.

[–]MyBikeIsAwesome 9ポイント10ポイント  (0子コメント)

Thanks for the message. I made about 10 jumps this morning with no crashes. Keep it up HG, this game is great.

[–]TheRagingDead 4ポイント5ポイント  (2子コメント)

I'm glad the shitstorm hasn't diminished the commitment HG has to a game which is so obviously a labor of love.

[–]MatteAce 4ポイント5ポイント  (0子コメント)

after all that SM said has been misinterpreted/not understood/oversold (I'm listing the several points of view) I can't disagree on the fact that it's better to keep words at a minimum and works up to the sky.

even because without a proper community manager (which they are seemingly training) anything SM would say would be dissectioned and used to hate them.

so far they're delivering. future seems bright.

[–]LemonLimeLife 1ポイント2ポイント  (0子コメント)

Yay they spoke! :)

[–]NecroBones 1ポイント2ポイント  (0子コメント)

Well, that's a start! :)

[–]Crazygar 1ポイント2ポイント  (0子コメント)

I'm excited to see where this leads us. I have held onto the game, as it has massive potential and room for improvement.

To deliver what was promised or talked about, would be incredible. But, I will wait and see before making any celebratory announcements on my own behalf.

Actions will speak much louder than words now.

[–]Ehhhhhhhhhhhhhhhhhh3 1ポイント2ポイント  (0子コメント)

I'm much more at ease now. Time now for ship hunting on this three day weekend.

[–]TheloniousPhunk 1ポイント2ポイント  (0子コメント)

Everyone needs to remember that there are countless examples of Devs coming out and saying "DLC is free!" and then turning around and charging for it, or introducing microtransactions to compensate.

At the end of the day, Sean and Hello do what SONY wants them to do. That's how these things work. Everyone said the same shit about Destiny when they announced the Live team and 'free' updates that turned into microtransactions that are slowly but surely taking over real features in the game.

Most likely won't happen in this case, but y'all need to be prepared for the best AND the worst.

[–]DarthBaculum 6ポイント7ポイント  (0子コメント)

Our accomplishments this month: 1. A shitload of patches! 2. Patch notes! Aren't you lucky! 3. We hired a community manager! Bet you can't wait to talk to him! 4. Made sure new community manager is working! We promise!

[–]Furinkazan616 4ポイント5ポイント  (1子コメント)

This is, ironically, just empty PR speak. No mention of missing features, no clarification on players seeing each other, and no hints about working portals.

I‘ve learned my lesson with Sean and Hello Games, and i will not be suckered by them again with promises of updates that add things that should have been in at launch.

What he should have said is "I‘m sorry".

[–]TuffGnarl 1ポイント2ポイント  (0子コメント)

This x roughly one million.

[–]MugatuSupreme 3ポイント4ポイント  (0子コメント)

Labor of love confirmed!

[–]Edge80 2ポイント3ポイント  (1子コメント)

Good to see some form of communication on their part. I sold my copy today and hope to pick it up again in the future during a steam sale. I hope you guys all have fun in the meantime.

[–]cobblers47 1ポイント2ポイント  (0子コメント)

That's no way to play the Galactic Market Interface 107.08%*

[–]Nihillenium 2ポイント3ポイント  (0子コメント)

I'm not quite sure which ones were the worst... the trolls, the mindless haters or now that most of the aforementioned are gone, the vocal superfans that lash out at anyone who has criticisms regardless of the constructive nature of a post. This sub has become a whole lot sadder compared to when everyone was still here. I guess that answers my own question...

I realize this will get downvoted into oblivion but this is simply how I feel after reading the comment section. Bear in mind that all this is coming from someone that's both a fan of the game (or at least the concept behind what we've got) AND an unbiased critical thinker that's not blind to all the shortcomings this game has, Lore-wise AND Feature-wise.


Hope this will get better in time...

[–]Piranha771 2ポイント3ポイント  (0子コメント)

• We’ve written up patch notes for all those patches.

W - T - F

It's not like this patch notes basically write themselves due to the nature of an issue tracker.

Wow. Just wow.

But hey they at least got 4 points together. The first two points are "we build support team after we released the game."

[–]Octo_Prime 4ポイント5ポイント  (3子コメント)

They're still acting like the only thing wrong with the game is bugs that cause occasional crashes. I tried to defend them at first, but I can't anymore, not until they at least acknowledge the game's shortcomings.

[–]Vict0rian_ 1ポイント2ポイント  (0子コメント)

How did they manage to write 4 paragraphs that mean absolutely nothing?

[–]coloumb 2ポイント3ポイント  (1子コメント)

This is a step in the right direction, but the damage is already done. They admit guilt and expect people to forgive and forget about the past. I don't think a lot of people will [re]buy back into the game at this point... :(

They brought on a "community/support management team". What exactly does that mean? Are they there only to answer bug report emails or will they also be more communicative on the website and in the Reddit forums about our concerns and what's planned for the game going forward - specifically content updates.

And what will "future free updates which will improve, expand and build on the No Man’s Sky universe" entail? Will it be the list of features we saw in the various videos [ie: e3 demo] that didn't make it into the game? Or will it just be fluff until a [paid] DLC is released?

Still a lot of vague communication if ya ask me. :(

[–]Mannyman_ 1ポイント2ポイント  (0子コメント)

here only to answer bug report emails or will they also be more communicative on the website and in the Reddit forums about our concerns and what's p

The support team filters all incoming messages and creates development tickets for new issues, or if the issue already exist as ticket, update with new information for the developer. Basically filtering support for developers to focus one issue at a time.

[–]dethsesh 5ポイント6ポイント  (0子コメント)

Amazing. They provide a "Development Update" to let us know they hired a CM, and released 4 patches that we already knew about days/weeks ago and are currently playing.

They also wrote up patch notes, and reminded us (again) they are planning on doing updates for the game! OMG, that's amazing!

Great update.

[–]indeepth0ught 3ポイント4ポイント  (4子コメント)

No matter what feedback you gave us, you have been heard and we are listening carefully. Thank you.

Really? Then where's the response to it? This is such a slap in the face.

[–]matthias7600 4ポイント5ポイント  (0子コメント)

Base building will not fix this game.

[–]OMGWTFBBQUE 2ポイント3ポイント  (6子コメント)

Very tempered response. They are really choosing their words and communicating clearly. I like it!

[–]Resputan 3ポイント4ポイント  (2子コメント)

This whole response is PR speak, theres that PR person they hired rearing his/her head finally. Its also classic PR nonsense that really states nothing useful.

[–]xdegen 1ポイント2ポイント  (0子コメント)

...then on future free updates which will improve, expand and build on the No Man’s Sky universe.

I'll believe it when it happens.. We've been burned before about supposed features.

Edit: how is being cautious, about a developer that has lied in the past, considered controversial? Never said I hated the game. I don't.

[–]mr_luc 1ポイント2ポイント  (1子コメント)

I appreciated this phrasing: "issues with the game as it is" which is to say, what you are playing now is, barring bugs, The Game. It's not a teaser or a demo level; it's The Game, and it stands on its own.

If this isn't a fun game for you, well, not everyone has the same taste when it comes to entertainment.

For people who like the game as it is, however, the future looks bright. :)

[–]DarkFriendX 2ポイント3ポイント  (0子コメント)

HG: "There are many fun things to do in the No Mans Sky universe. But the universe is so massive, you probably won't find those fun things. But we guarantee they're in there!"

[–]Soleil14 3ポイント4ポイント  (9子コメント)

'We’re developers, and our focus is first on resolving any issues people have with the game as it is' - have you forgot about the time your game was released without the people who own it being aware whether or not the game has multiplayer? Couldn't spare 1 minute on Twitter to confirm something so important? Fuck off HG, you knew exactly what you were doing, and the fans certainly weren't listened to at the most important time.

[–]archeolog108 1ポイント2ポイント  (3子コメント)

Did I hear free updates? I hope they will take into consideration this reddit and its feature suggestions.

[–]szJosh 1ポイント2ポイント  (0子コメント)

Love this response. It's nose to the grindstone wasting no energy at all.

[–]ball34ville 1ポイント2ポイント  (0子コメント)

Has anyone else notice that this same message has been sent out a hundred times from them?

[–]emberfairy 1ポイント2ポイント  (2子コメント)

no real information in that post whatsoever. Disappointing.

[–]Anonnymush -1ポイント0ポイント  (1子コメント)

Dear Sean:

I know you read these threads and I just want to say that I'm still playing. I've said very angry things about some of the things that are clearly not present in the current build.

But behind all of that outrage and dissatisfaction is the underlying acknowledgment of the incredible potential of your game. Really, it stirs passions simply because of how awesome an idea it really is.

Don't be disheartened by my words or any other ones. This game is, or can be, incredible. Right now, it's been dialed back so far that it's disappointing. But disappointment can only come from the recognition of something with potential.

That's what you should hear at this point. Did you ship a game that fails to meet the expectations set by the trailers? Did the trailers clearly run on some game that IS NOT what we got? Yes. Let's acknowledge your reliance on scripting and pre-generation of content seen in your trailers. Let's acknowledge that the reason there wasn't serious scenery pop in your trailers is that the assets were done by hand and were not being generated on-the-fly the way the game we got is. The end result is that it's fine so long as you can find a way to deliver on it. It's possible that you'll have to explore revolutionary ways of rendering the scene, it's possible you'll have to go outside of your small team to find the technologies and ideas that will make this happen. Do that. Get as close as you can, engage with the community if you have to. Many of us can create assets and you can filter those with your unique vision.

This game could someday be Game of The Year material. It needs some really big tweaks. Keep your vision of exploration, but realize that in order to keep people exploring, there has to be some rare things, maybe even planets with cities on them and aliens doing alien things, crashed freighters, etc in order to make cresting the next hill a true act of exploration.

Through all of this, just keep going. Shipping an incomplete or disappointing game is not the end of Hello Games. LEAVING IT THAT WAY is.

The community can help. We're passionate about it.

[–]MammothErection 1ポイント2ポイント  (0子コメント)

It's been close to a month, I love updates that let me know that patches we're currently playing on for about a week have been added to the game.

I would have never figured that out with out a update!

[–]BroccoliThunder 0ポイント1ポイント  (1子コメント)

So no new content on the line, i think youll fix it up as much as possible and leave it at that hm?

[–]ispectre7 2ポイント3ポイント  (1子コメント)

"This is a labour of love for us, and it’s just the beginning." Well fuck, if that's the case then you know NMS was supposed to be an Early Access to begin with.

[–]remper1 6ポイント7ポイント  (0子コメント)

Exactly, it really should have been. And if Sony wasn't attached I wonder if they would have gone that route?

[–]rabbit368 2ポイント3ポイント  (3子コメント)

Thank god they finally said something. Jesus.

Too bad it's corporate gobledy gook. Well here's hoping those additional features come hot and fast.

[–]Aec1985 1ポイント2ポイント  (3子コメント)

the msg is both bad and good

good - looks like they do plan to add more content than just freighters and bases

bad - they basically said "we're not going to explain why we lied about features being in game". and imo, this is ONLY ok if they intend to implement a lot of them... time will tell

[–]ipreferkiss 0ポイント1ポイント  (0子コメント)

I love the statements that they are developers, this is a labor of love and this is just the beginning.

I think the potential in this game is supremely awesome.

[–]BluPrysm 1ポイント2ポイント  (0子コメント)

Why did it take weeks to write this short blog post? They could have offset so much hate.

[–]cobblers47 0ポイント1ポイント  (1子コメント)

This is just s%$jh to my rYE"yjk

[–]thegatekeeper07 3ポイント4ポイント  (0子コメント)

Well at least I've discovered enough Cobblers Knowledge Stones to roughly make out what that means.