ZNAPS - Connection is just a snap away

ZNAPS is a magnetic adapter specially designed to seamlessly fit your mobile devices and cables, so you can charge and sync with the peace of mind that your devices are safe and protected.

Follow along!

Created by

ZNAPS

70,122 backers pledged $3,007,370 to help bring this project to life.

Rewards Campaign Updates 45 Comments 16,600 Community

Share this project

ZNAPS -The $9 Magnetic Adapter for your mobile devices

by ZNAPS

Update #45

Aug 24, 2016

Rewards Shipping Update

188 Comments

105 likes

Hey Guys!

Just a quick but sincere apology about the delay in posting this update. We were waiting for a schedule confirmation from our manufacturer about micro-USB and really wanted to include that info in this update. Thank you for your patience!

Shipment Update in August

Thank you for all your feedback in the past few weeks. For those of you who have already received your rewards, please share your user experiences with us! We appreciate honest feedback, it will help the other backers to get a better understanding of ZNAPS and help improving it in the future. We are getting lots of comments, emails and private messages from individual backers asking for the exact date when their ZNAPS will ship or arrive. We are trying to reply all of the enquiries as soon as possible but in the meantime, we have to focus on getting the rest of the rewards ready for shipping.

ZNAPS connectors, direct from the manufacturer

So far, we have tested and shipped over 400 ZNAPS rewards and approximately another 10,000 will be made and shipped to our backers in the coming few weeks.

ZNAPS testing apparatus: 5 lights = connection is good

Backers will receive an email from Shopify to inform you the tracking number. As a temporary precaution measure, we’ve been sending out another shipping notification email to our backers to confirm the tracking numbers again. Until now, we still have to assemble ZNAPS by hand so please bear with us for the slow production rate. A larger batch of ZNAPS is expected to be effectively shipped to our backers soon.

These are the different ZNAPS components:

Update on ZNAPS Micro-USB

A sample of the internal component of Micro-USB Adapters

We have just received the internal components for the Micro-USB adapters from our manufacturer. We were lucky to have slotted production after we worked out all the kinks for the lightning adapters or we would have encountered double the errors with the pogo pin fiasco. We will start testing next Monday and the lead time for Micro-USB to be be shipped out is approximately 30 days from Monday. Both black and white versions will be ready. After that, we will start handling the special edition rewards.

Alert Notification from iOS Devices

Some of the iPhone users might have encountered the following notification pop up on their phone screens as they start using ZNAPS:

Please go ahead and dismiss the message as this will be a one time notice as long as the connector remains in the charging port. This will not affect charging/data synchronization.

You may also try this: connect your cable to a power source, then attach the ZNAPS adapter and connector to your cable. Now plug the connector, with adapter and cable still attached, into the charging port of your phone. No wait 30 - 60 seconds before disconnecting the adapter from the connector. The above notification won't show up.

Quick Word About Magnetism

As discussed before, ZNAPS' magnetic strength was never meant to be strong enough so you can swing your cable with your phones remaining attached at the end without ZNAPS disconnecting. One of the basic uses for ZNAPS is so that won't happen. ZNAPS was designed so that it will disconnect when there's a sudden tug, which prevents your phones from flying around when you trip over your charging cables. ZNAPS was designed to protect your mobile devices. With that said, we do apologize for the variation in magnetic strength some of you are experiencing. If you feel that the magnets in your ZNAPS is not up to standard, then please email us at cs@znaps.net or PM us here. We will definitely investigate to see if some magnets are weaker than intended.

Also, please also note that if the magnetic strength is too strong, it defeats the purpose of the magnetic connection, because the connector can be pulled directly out of the charging port. (Please watch the video in "Update #37 Why ZNAPS?" for reference)

Change of Shipment Address or Order

If you’re still waiting for ZNAPS, please note that address update and order change are still available to our backers. We are so sorry for the unexpected shipment delay and we understand that some of you might have switched from iPhone to Android phone or found a new job in another state or country. Therefore, we are open to any address change request and we promise that it will be handled promptly. On the other hand, order change might lead to longer waiting time depending on the order’s complexity but we welcome any order changes if needed. You can either send an email to cs@znaps.net or PM us to make the changes.

Warm Reminder to Our Distributors

As mentioned in our previous update dated July 4th, we are still waiting for some of the distributors to verify their mailing address by replying to our email. Due to the large quantity of units, we feel the need to double confirm your mailing address before shipping it out. If you haven’t received our confirmation email, please contact us at distributor@znaps.net.