Helix Cuff by Ashley Chloe is the first fashion wearable with smart wireless Bluetooth headphones on your wrist. Helix ensures that fashion and tech are always at hand.
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1,865 backers pledged $264,205 to help bring this project to life.
Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Kathy Roper about 3 hours ago
Has anyone received their Helix?
Brett Orenstein about 5 hours ago
I have still not received an email to verify my shipping address. It seems like a lot of people have at least got that... Can you guys please confirm my address..
Steve Johnson about 22 hours ago
Update please.
How about a new video of a working cuff ?
As no backers from 1.st run have commented on cuff. Although they should have them by now ???
Dami Oketunji 1 day ago
This is ridiculous if you know you can't deliver the product just say so refund our money so we can all move on
Jeffory Mitchell 1 day ago
On May 11 I was emailed saying they were approaching the final shipping date and confirmed my shipping details. It's now June 13 and I haven't heard anything else from them since.
Jeffory Mitchell 1 day ago
Heard nothing from them yet.
Ali Kalo 2 days ago
Still waiting
Ali Kalo 2 days ago
I am Stella waiting for mine!!!!
Christine Odewahn 2 days ago
Hi, do you expect all the backers to receive their cuffs by the end of June?
Terry 3 days ago
I'm backer 309, can you tell me if I'm in the first batch or later?
Creator Ashley Chloe Inc. 3 days ago
@Remco, thanks for your comment! We sent out the first batch of Helix Cuff mid of May and the backers also confirmed with us the arrival of Helix Cuffs! We'll be sending out the 2nd batch next week. We'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence. Thanks for your patience and support.
Remco de Vries 4 days ago
Just wondering have not seen any backer which responded they received the cuff. Or are is the first batch delayed?
Creator Ashley Chloe Inc. 4 days ago
@Dol, thanks for your comment and email. We've followed up with you via inbox message and we'd send out the second batch shipping week of 6/14, let us know if you have more questions! We'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence.
Creator Ashley Chloe Inc. 4 days ago
@indigo, we've followed up with you in inbox, let us know if you have further questions.
indigo 4 days ago
@creator
Can you please respond to the message I sent you guys thanks
@ashleychloe
Dol Faroth 4 days ago
Hi is there any update on UK shipping please?
indigo 5 days ago
but it is already june that is what i don't get and could you please look at the message i sent you!!
thanks:)
Creator Ashley Chloe Inc. 5 days ago
@Jayden, we haven't shipped out your pledge yet. We'll be sending out subsequent batches in June and we'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence.
Jayden Zhen 6 days ago
Hi, I read few of the comments us backers are suppose to receive a email of the tracking number once the item is shipped out from the factory. I haven't received any updates other than confirmation of shipping address, does that mean the item hasn't been shipped out for me?
Creator Ashley Chloe Inc. on June 6
@Jeronne, thanks for your comment and experience sharing from the other project that you've backed. We apologized for not always staying on top for the updates due to the complicated production issue and supply chain. We understand that some projects might have a faster delivery schedule and some might not, due to the different stages they are at at the time they launched and finished their Kickstarter campaigns. We're excited to let you all know that we had shipped out the first batch of Helix Cuff in mid of May and now we are very close to mass shipping all the batches! Thanks for your support and patience.
Creator Ashley Chloe Inc. on June 6
@indigo, thanks for sending the positive vibe and for your support!
Creator Ashley Chloe Inc. on June 6
@pedro, thanks for your comment. We just received an update from product team this morning that due to a production issue from our circuit boards supplier, the earliest we can send out the second batch is mid of June. But that issue would not significantly affect the production schedule. We'd send you the tracking number details via email once we ship your Helix Cuff. We appreciate all your patience and sorry for not being able to always stay on top for the updates due to the complicated production issue and supply chain.
Creator Ashley Chloe Inc. on June 6
@Stevanus, thanks for your understanding and support!
Creator Ashley Chloe Inc. on June 6
@Gerard @Lee,Steven, thanks for your comments. The first batch we sent out in mid of May was a very small quantity production run that was around 50 Helix Cuffs but we decided to send out a handful and the second batch is the large full-scale production run, now our product line is constantly and gradually fulfilling all the pledges from Kickstarter. The few batches in total will cover all orders for our 1,865 backers. The assembly and shipping of the second batch will be conducted on a continuous basis throughout. We just received an update from product team this morning that due to a production issue from our circuit boards supplier, the earliest we can send out the second batch is mid of June. But that issue would not significantly affect the production schedule. We'd send you the tracking number details via backers' emails once we ship your Helix Cuff. We appreciate all your patience and sorry for not being able to always stay on top for the updates due to the complicated production issue and supply chain.
jeronne on June 6
Correcting people grammar isn't helpful at all. Even if it hasn't been a year. It's been a damn long time. This is the 2nd project I've backed and my other project didn't end till August last year and I received it 3 months later. 1 month earlier then estimated.
It was the E1 camera project. Smallest 4K camera
indigo on June 5
@lee
I would just like to inform you that this project was launched on July 20th 2015
so it has not been a year since you have backed this project so i suggest you be patient and wait for your cuff to come. and use proper grammar please cause you aren't making any sense
Pedro on June 4
Has anyone received there reward? I'm still waiting for mine. It's already June so I'm wondering when is the "2nd batch" is being shipped?
Stevanus Satria on June 4
@Gerard I agree with you that the frequent use of vague terms such as "soon" or small batch is dubious. They did send me a long email assuring me of the genuineness of the campaign. Thus far I'm still sticking up for these guys.
Lee, Steven on June 4
I believe I supports his in June 2015. It take me 12 month and I nearly forgot that I have pay for something never come
Gerard Bain on June 4
I have a couple of very simple questions: first, how many Helix Cuffs were shipped in May? Second, how many do you plan to ship in June? A straightforward, honest answer to these questions would go a long way towards reassuring all your backers that you are in fact working to deliver our rewards to us. All we have received so far are just vague claims that you have shipped a 'batch' of rewards in May with no independent verification that ANYONE has received ANYTHING. I look forward to reading your answers to my questions soon. Thank you.
Creator Ashley Chloe Inc. on June 3
@Eric, thanks for your inquiry, we've followed up with you via inbox message! The upside is that we've already shipped out the first batch of Helix Cuff mid of May. We'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence.
Creator Ashley Chloe Inc. on June 3
@Steve, thanks for the comment! We've shipped out the first batch of Helix Cuff in May and the backers also already confirmed receipt of the Helix Cuffs. We'll be sending out subsequent batches in June and we'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence.
Creator Ashley Chloe Inc. on June 3
@Yui Hing, we've resent the shipping confirmation email to you and we'd send out shipping tracking number once we ship out your Helix Cuff.
Creator Ashley Chloe Inc. on June 3
@Tom, thanks for your suggestion! We'd pass your message to the logistics team to design a way to optimize the communication process.
Creator Ashley Chloe Inc. on June 3
@Kieran, thanks for your comment and thanks for the support! We'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence.
Eric McAlpine on June 3
please respond to me privately and let me know of my backer #, when mine will be shipped, and how long it may take. Its ridiculous that Im just sitting here every few days, having to check on this site to see what is going on. Send out more emails now! I don't even care if it is going to take a couple more months for me to get it. I just want to know and not be left out in the dark. Its been over a year and a half!!!
Steve Johnson on June 3
Has anyone had there order shipped yet ????
Has anyone had confirmation / tracking on shipping .
@ helix please contact me to let me no Wots happing with my order !!!
Yui Hing Wong on June 3
Hi, I was one of the first batch of backers and have yet to see any emails or information about shipping. Can you let me know the status?
Creator Ashley Chloe Inc. on June 2
@Khadijah, thanks for your comment and email. We've followed up with you via inbox message and email, let us know if you have more questions!
Tom Monroe on June 2
It seems like there are a lot of people asking the same question - "have you gotten to my order yet?" - including myself. There is also a good chance that your email gets blocked for any number of reasons. Is there any way you could post what order number you're on now? That way people who have not been emailed yet will know their email is pending, and those that have will know to contact you because the email process has failed.
Kieran Walsh on June 2
Hi there, I was one of the first backers and have yet to see any emails about shipping. Can you let me know the status?
Khadijah eid on June 1
I did not received my pledge yet. Is there any tracking number to follow?
Thanks
Creator Ashley Chloe Inc. on June 1
@sisamuro, thanks for your comment. We'll be sending out subsequent batches in June and we'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence.
Creator Ashley Chloe Inc. on June 1
@bech, thanks for your support!
sisamuro on June 1
Hello, I received your mail to confirm my shipping address in 11th May, and then there is have noting news send to me , I would like to ask how long about my order will to be start shipping?
bech on May 30
I was order this on my last birthday, so if you can wait until September, I will get it maybe on my birthday ;)
Creator Ashley Chloe Inc. on May 30
@Stevanus, thanks for your comment and thanks for having the Helix Cuff as the first project you ever pledged on Kickstarter! We've already shipped out the first batch of Helix Cuff mid of May! We'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence.
Creator Ashley Chloe Inc. on May 30
@Daniel, thanks for your comment. We've already shipped out the first batch of Helix Cuff mid of May! We'll be sending out subsequent batches in June and we'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence.
Creator Ashley Chloe Inc. on May 30
@Jonathan, thanks for sending the positive vibe!
Creator Ashley Chloe Inc. on May 30
@Marshall, thanks for your comment. We've already shipped out the first batch of Helix Cuff mid of May! We'll let you know of the tracking number details via another email as soon as the delivery queue reaches your order sequence.