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Just another day on the TTC (youtube.com)

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[–]TTCdriva 48ポイント49ポイント  (25子コメント)

Wow this situation got really bad (Verbally). One thing is, the way she reacts like that, is an automatic kick off. I've been in situation's like this many times and sadly it's not worth holding the bus down over short change because our supervisors don't care ....UNTIL the passenger explodes like this and then you can rightfully stay put. So most of the new generation drivers have been taught to let it go, unless it becomes a habit.

One little trick a few passengers pull is throw half their change in and then say "I'm short" expecting you to give them the ride since you can't give the money back. A lot of the old drivers will not tolerate this, and will call them out on it. Not sure what the story behind this video is, but if the driver doesn't acknowledge the short change, he has the discretion to let you on or not.

Me personally, if your short and tell me straight up I will give you the ride. Heck if you got 5 cents to your name, I'll let you on if you ask permission. You give me respect, I give it back to you. Unfortunately this isn't financially viable for the TTC, but of course it's what makes the day better for everyone.

It's not worth it to jump on the driver for this. You go into McDonalds and order a burger for $2.50, they expect you to give $2.50, not $2. The TTC is a service, and in the grand scale of things, it is unfair for the rest of the hard working, honest passengers that pay their dues, every time they show their metropass and drop their change.

[–]Xert 9ポイント10ポイント  (0子コメント)

It's the attitude that kills me here. I know the infraction is small, but the attitude exhibited tells me this is the sort of small thing that needs to be shut down immediately and super hard.

[–]HMILYM2 2ポイント3ポイント  (4子コメント)

Can someone explain to me why TTC can't refund people? I understand that McDonalds won't give you a burger if you don't give the complete amount of money owed but they also won't keep the partial payment you have made. I think it is fair to ask the lady to exit for not giving complete fare but they should also give her back her money as any other business would. Am I missing something?

[–]gohabsCasa Loma 6ポイント7ポイント  (1子コメント)

My guess is that the drivers don't have access to the cash to prevent them getting robbed for the cash. Someone would want all those quarters.

[–]1esproc [スコア非表示]  (0子コメント)

Drivers actually used to have change belts, but they were robbed enough that they got rid of them and that's precisely why they can't give change

[–]edit0808 [スコア非表示]  (0子コメント)

The driver did say he would give her a transfer if she got off. She said she didn’t want it. He was given her a way out but she was being upset and spiteful.

[–]TTCdriva [スコア非表示]  (0子コメント)

Once the change goes in, it can only be taken out at the division, or by a supervisor. Drivers don't have access to the fare media. We can issue refunds (A little yellow slip) but you still need to head downtown to redeem it.

[–][削除されました]  (17子コメント)

[removed]

    [–]craaackle[M] -2ポイント-1ポイント  (15子コメント)

    Rule 2

    [–]wMilkman [スコア非表示]  (14子コメント)

    yay censorship

    [–][削除されました]  (3子コメント)

    [removed]

      [–]craaackle [スコア非表示]  (9子コメント)

      I'm not as big a fan of censorship as you are. It's a good thing reddit has many subreddits where content that is impermissible in one place is fully accepted in another. Just like in real life!

      [–]wMilkman [スコア非表示]  (8子コメント)

      you must love this 'safe spaces' concept then

      [–]craaackle [スコア非表示]  (6子コメント)

      I've heard about this concept but I'm not sure what it's about.

      [–]wMilkman [スコア非表示]  (5子コメント)

      literally what you said, except in real life, not on the internet. you should be able to say anything anywhere, and if people don't like it you'll get buried in the comments, instead of removing it completely. this place is fucked

      [–]ur_a_idietThe Bridle Path [スコア非表示]  (1子コメント)

      http://xkcd.com/1357

      [–]craaackle [スコア非表示]  (2子コメント)

      But the reality is you can't. Why fight reality? It sounds frustrating.

      [–]wMilkman [スコア非表示]  (1子コメント)

      my personal rule is if there is even a hint of attempted humor in it, then at worst it's a really bad joke. otherwise straight racist shit obviously isn't what im talking about. i feel like /r/toronto is just censoring bad jokes at this point

      [–]mcharlott [スコア非表示]  (0子コメント)

      You give me respect, I give it back to you.

      Are you saying TTC drivers are like every other decent human being? Makes sense.

      [–]captainosamuliusMississauga 5ポイント6ポイント  (0子コメント)

      To add to what u/TTCdriva said, it's all about respect. I can tell when a passenger is trying to scam the system or when they're genuinely short of change. It happens. We've all been there. Forgotten your wallet at home, dropped your cash, lost your card, etc.

      I've had passengers try to get on with a child ticket thinking I wouldn't notice. That's what bugs me the most. It's unfair to everyone else on the bus that paid their full fare like the responsible and honest people that they are.

      This person was unbelievably rude and if they were on my bus, I might have let their short change slide. Not worth a confrontation for 50 cents. But that swearing and yelling? And blatantly trying to scam the system? I would have pulled over and called for the police right away.

      [–]suckcess1 [スコア非表示]  (1子コメント)

      People like this disgust me. Loud, foul-mouthed, rude, disrespectful bitch with no common sense or home training. I haven't ridden the TTC for years but remember 20 or so odd years ago losing my wallet and having no cash and was stranded on Queen Street. I had to get back to Sauga and explained my situation. Due to the kindness of both TTC and MT drivers I got home safely that night. I was ever so grateful, thanked them profusely and I paid it back by paying double the fare the next time. Afterwards I aways helped out people who were short the proper fare. I have never understood how when people are clearly in the wrong they become belligerent and act like they are aggrieved party. As a black woman myself it's people like her that perpetuate the idea that many of us are loud, angry and without class. Kudos to the driver for his restraint.

      [–]RedSocksDeer Park [スコア非表示]  (0子コメント)

      There should be more like you to help eliminate that reputation.

      [–]bmach 38ポイント39ポイント  (12子コメント)

      And this is a testament to why TTC drivers deserve their salaries. The shit these people put up with... I can't think of any other service where customers go to such lengths to try to rip them off.

      [–]ilovedillpicklesThe Entertainment District 16ポイント17ポイント  (1子コメント)

      Just to sum up this upstanding woman's comments to the driver (save for a few I couldn't understand or may have missed) :

      • "You selfish"
      • "I have a pussy motherfucker"
      • "You a fuckin' thief"
      • "Yo dutty bus"
      • "Come pick me up and put me off di bus"
      • Kissed her teeth multiple times at the driver [This shit drives me INSANE]

      I really hope special constables ended up there, pulled her off the bus and slapped her with a few fines. People like this need 5 fingers across the face for being an asshole.

      These types of attitudes disgust me.

      [–]ryhar46 [スコア非表示]  (0子コメント)

      She also said he could "nyam her battyhole"

      [–]NEeZ44 11ポイント12ポイント  (1子コメント)

      TTC no refunds lady.. get off the buss

      [–]InternetmomoYonge and Eglinton [スコア非表示]  (0子コメント)

      The lady in the video mentioned she was at Jane/Driftwood so I wanted to add my two cents. A family member of mine used to drive the bus on this route, before she asked to be taken off of it. She would tell me that when she was on it (especially during nights) people would come on and shortchange her, or come on without paying at all, and she would just let them because she was trying to avoid a situation exactly like this, out of annoyance, yes, but also out of fear. What I'm thinking happened is she was used to shortchanging and finally someone called her on it and she blew up.

      [–]Looseball 9ポイント10ポイント  (25子コメント)

      This might be unpopular opinion but...It's 25 cents. I mean, I get it, you pay your fare, that's the rule..Nobody should be exempt or made an exception to that rule, and it's expected that you are able to pay your fare....And there is no doubt that this girl needs a fucking slap in the head. But, shit happens... I don't know how many times I've been in a rush for whatever reason and think I counted out a proper fare and was short a few cents. Or I've been standing waiting and dropped coins into grates, or had them slide down into holes in my pockets, etc.

      By no way am I excusing people abusing the system, or how this girl is acting. I'm just saying, shit happens. And it's 25 cents...It's not as if she dropped 1 dollar in there and told him to fuck off, she was literally 25 cents short.

      I've had bus drivers on my route, several of them, that I've gotten to know over the years and I've talked to them many times about fares, and even they have told me "shit if I knew you were going one stop I wouldn't have made you pay the full fare". Or we've had discussions about how they don't care if people are short a bit of change, as long as it's not huge (i.e my aforementioned 1 dollar).. Not saying they should do that, just saying that some drivers really don't care if you're a few cents short.

      I get the principle of the matter, and I ALWAYS pay full fare, but there are instances when you may be short a little bit for many different reasons. It happens sometimes. But regardless, that's no reason to act like she did. I do however think the driver overreacted too by stopping the bus and fucking over whoever else was on it on their way to work, while she got to act entitled, over 25 cents. But...Fare is fair as well so...It's a fine line.

      [–]musicchanSmithfield 11ポイント12ポイント  (12子コメント)

      It's like in any customer service job, you know? You can't cut corners too often or "help someone out" too much before your higher ups take notice and suddenly you're at risk of being fired. I don't know how much they track the drivers to see if they're forgiving too many passengers but we just don't know the story involved with the driver. Maybe he had just gotten a talking to about not taking the correct fares and didn't want to risk being disciplined. Maybe he's just one of those people who expects others to follow the rules. Maybe the girl was really belligerent from the start and he just didn't want to help her out.

      No one really knows but him, I suppose. Maybe if the girl had been really nice about it, people would have offered to pay her fare before she started yelling and the driver would have accepted it.

      I just hate it when people yell at the bus drivers for them enforcing the rules. It's so awkward and I wish I had the nerve to yell at the person for doing it because it's not fair.

      [–]ilovedillpicklesThe Entertainment District 6ポイント7ポイント  (0子コメント)

      Maybe the girl was really belligerent from the start and he just didn't want to help her out.

      Based on how she acted, she got on that bus with a chip on her shoulder, fully well knowing she was shorting the system and looking for a fight should it be noticed. I'm shocked she didn't pull some race card - unless the driver was also black (which we can't see).

      [–]anthx_ 5ポイント6ポイント  (3子コメント)

      http://www.torontosun.com/2015/03/31/ttc-tells-operators-to-let-fare-cheats-go-for-safety-reasons The TTC doesn't blame drivers or attendants for fare evasion - if anything the bus driver was acting against TTC policy. They're not supposed to dispute fare evasion. Supposed to simply tell evaders what the fare is, disengage, call fare inspectors and hope they can meet up with them en route. Most importantly, service shouldn't be held up. In the past, if I witnessed a fare dispute I'd (or someone else equally as unpatient) just get up and pay for the person, and tell the driver to move the damn bus. No way I'm going to wait for another bus because of 50 cents.

      [–]musicchanSmithfield 3ポイント4ポイント  (2子コメント)

      Not trying to be argumentative, but that article is over a year old. Things might have changed.

      That being said, it is horrible to hold up service for one person. I still say that we can't really know what was going on in the situation to cause him to act the way he did. Maybe he's just an asshole who didn't want to let someone like. Or maybe he has a history with the lady. Whatever. It's happened and over now, probably. :|

      [–]AstroTRBO 0ポイント1ポイント  (0子コメント)

      They haven't changed. Current policy is to "educate" and "accomodate" customers. People know they can get away with this - drivers generally don't care. At the end of the day, it is only customers hurting themselves.

      [–]PineappleT [スコア非表示]  (0子コメント)

      They haven't changed. My brother is a recent hire by the TTC and they told him not to worry if passengers are short.

      [–][削除されました]  (6子コメント)

      [removed]

        [–]AstroTRBO 2ポイント3ポイント  (0子コメント)

        This.

        I'd be willing to bet that most drivers would let you ride for a reduced fare (or even free) if you ask them nicely. Treat them like garbage, and no free ride for you.

        [–]musicchanSmithfield 0ポイント1ポイント  (2子コメント)

        Yeah, that what it comes down too. There are definitely times when the driver has been trying to do their job and it's caused delays and I just want to shout "C'MON! WE'VE GOT PLACES TO BE!" I don't envy their job at all.

        [–]Looseball 1ポイント2ポイント  (1子コメント)

        Yeah I've done the same thing...We're all humans and everyone fucks up. I always keep it in the back of my mind when I am frustrated...They have to deal with it daily, and there are a lot of assholes out there they could potentially encounter. So I try not to flip out or say something rude. I just think it adds more to the diffictulty of their job to have to gauge if someone is being legitimate in saying they don't have enough to pay their fare, or lying through their teeth. i.e I know a couple people who couldn't find jobs, not in Toronto but other cities, and when they couldn't find jobs they couldn't afford even minor things such as public transit...But they needed to rely on it to go hand out resumes since there was nothing within walking distance. I know that's an extreme example but you never know. It's a huge catch 22 for the drivers to make that judgement call.

        [–]captainosamuliusMississauga 0ポイント1ポイント  (0子コメント)

        Honestly, you can tell when someone is trying to rip you off and when they're genuinely being honest. Especially when you're driving a regular route all week and know who your passengers are.

        I had someone come up to me and in a quiet voice tell me that they didn't have enough money on them. They seemed ashamed and embarrassed. They offered what money they had but based on the situation, I told them they could just have a seat and that it was fine. And they were polite and thanked me and everything. I'm sure they'll pay it forward.

        Edit: Thank you for not yelling at the driver. I'm not a TTC driver so I don't have to put up with the things that they have to (Idk how they do it) but you can constantly feel the glare of passengers when things go wrong.

        [–]craaackle[M] [スコア非表示]  (0子コメント)

        No racism, sexism

        It seems like your comment was approved previously but I am removing it. If you'd like you can PM the mods if you have any comments, concerns or questions. Thanks.

        [–]cr2guy 7ポイント8ポイント  (4子コメント)

        where do you work? i wanna drop by for a 20% discount. let me know any business that can function on 20% revenue loss from theft aka not paying.

        [–]Looseball -3ポイント-2ポイント  (0子コメント)

        Way to grasp at some straws and reeeeeeeeeeeeeeeeeeally stretch that argument out. First, the TTC can most certainly still function - this lady is certainly not the only one not paying a full fare, so whatever point you were attempting to make is already moot. And second, I never said I agreed with not paying your full fare, just that it's not THAT big a deal as this girl and the driver made it out to be over 25 cents. I emphasized that. Several times. And you ignored it. You're also lumping everyone that cannot pay a full fare for whatever reason into a group and calling them all "theives".

        Are you honestly telling me that if I was grocery shopping, and as I was waiting for the bus while carrying my groceries, I dropped a nickel or dime or even a quarter, and couldn't find it, that I was therefore a theif? A situation that has unfortunately happened to me before. Thankfully it was not more than a few cents.. But I am certainly not a theif because of it.

        [–]mgme1 5ポイント6ポイント  (2子コメント)

        Isn't the cash fare $3.25 now? I 100% agree with you though, the situation was certainly blown out of proportion by both the driver and the passenger.

        [–]Napalmhat 1ポイント2ポイント  (0子コメント)

        The driver blew this is out of proportion? These guys put up with a lot of shit from the general public. Fuck this lady and her sense of entitlement, she did wrong, was called on it and refused to take ownership for her actions. This generation is fucked.

        [–]Looseball -1ポイント0ポイント  (0子コメント)

        I think it is, it just went up...But I haven't used change in a long time, I usually buy a metropass or tokens/presto.

        [–]Knownothingatall 1ポイント2ポイント  (2子コメント)

        Naw you're correct. Any other person on the bus should have just told them to both shut the fuck up, hand the bus driver a dollar and get the bus moving again.

        [–]Looseball 0ポイント1ポイント  (0子コメント)

        Yeah pretty much... Like I said I get it if it's a huge amount she didn't pay, and nobody really should have to fork over their cash even if it's a small amount because she wanted to be a cunt...BUT, it's 25 cents...

        [–]LibbyLibbyLibby -1ポイント0ポイント  (0子コメント)

        The YouTube comments say people did try to pay for her.

        [–]edit0808 [スコア非表示]  (0子コメント)

        If she had said, "you know what, I am really sorry, I thought you noticed I was short .25 before I put my money in. I thought you had allowed me to enter knowing that"…etc…..this would have gone a lot different. It crazy how some people would rather fight than just work the conversation to their benefit.

        [–]spacklebrat 1ポイント2ポイント  (0子コメント)

        I've seen this happen multiple times on the Dufferin bus. Can someone explain why the bus driver doesn't just alert the police and have them throw the troublemaker off? It's not fair to penalize everyone else just because someone can't be bothered to pay the fare.

        [–]downboat_captain 1ポイント2ポイント  (0子コメント)

        Kind of a crazy world we live in, where somebody doesn't even have a firm enough grasp of English to know how to spell "bus", but they can still craft a perfectly effective clickbait title for a YouTube video

        [–]NotMeow 2ポイント3ポイント  (2子コメント)

        Wow ... the entire justification here was that she told the bus driver she was short.

        I mean all this because of like 25 cents.

        [–]Xert 1ポイント2ポイント  (0子コメント)

        FIFTY.

        [–]Napalmhat 0ポイント1ポイント  (0子コメント)

        Sense of entitlement. Nobody takes ownership for their actions these days. It's always someone else's fault.

        [–]Not_especially_nice 0ポイント1ポイント  (0子コメント)

        Put a bit of cold in.

        [–]ZmobieMrhThe Financial District 0ポイント1ポイント  (0子コメント)

        This same exact situation happened to me when I was taking the ttc for a job interview. I ended up paying for the jerks fare so that we would keep moving

        [–]WGiK 0ポイント1ポイント  (0子コメント)

        So is it worth getting fined for not paying the cost and harassing the bus driver? Cause I think her 50 cent tab just turned into like a grand in fines.

        [–]i_donnoFashion District [スコア非表示]  (0子コメント)

        Is she wearing white iPhone earbuds.

        [–]TorontoBob22 [スコア非表示]  (0子コメント)

        I feel for the driver and passengers putting up with her, but the more she went on, the more she just sounded like a mentally ill woman losing her mind and stuck in inescapable poverty, and I stopped laughing out loud at her.

        [–]hoohhaa [スコア非表示]  (0子コメント)

        I'm so so so happy I don't have to deal with this anymore and can just walk to work now

        [–][削除されました]  (1子コメント)

        [removed]

          [–]bigrigmccheese 1ポイント2ポイント  (0子コメント)

          Bus with one s, seriously, what's happened to basic education. Good luck with your resume and landing a decent job.

          [–]AstroTRBO -3ポイント-2ポイント  (0子コメント)

          Also, what the hell is a "teef"? Engrish - speak it please.

          [–]fakebasil 0ポイント1ポイント  (2子コメント)

          So.. did she end up getting off the bus? Did he end up carrying her off?!

          [–]ButchDanesRosedale 1ポイント2ポイント  (1子コメント)

          Drivers never forcefully remove passengers. They notify the police and their supervisor to come to the scene and the police will remove the passenger.

          [–]fakebasil 0ポイント1ポイント  (0子コメント)

          I was just trying to find out the end of it! Haha, she had mentioned for him to carry her out.

          [–]rap_the_musicalNew Toronto -1ポイント0ポイント  (1子コメント)

          I hate the fact that there is a kid there. Please tell me she was arrested.

          [–]BestTorsoForward [スコア非表示]  (0子コメント)

          Customer service 101. That driver should have just let it go. It's not your place to escalate situations.

          I'm not saying the girl is right, but the authority complex of this driver is mind boggling. The TTC should have a better protocol for this.

          [–]CREAMY-JUICE-HOLERegent Park -3ポイント-2ポイント  (0子コメント)

          suck sumtin sour