Lol, I guess you get salty when people assume things. You hear a lot of the same stuff and it's like, no that's not really how it is. The driver isn't trying to screw with you, not delivering a package is more work than delivering it. Even if I'm tired and lazy I just want to get rid of the stupid box, trust me.

Yes UPS does a lot of dumb stuff, they're out to make a buck at pretty much any cost. They've screwed their drivers over a lot to accomplish it, service quality has gone down. Everyone suffers to make another buck and its shitty, no argument.

The driver is already in his truck before you've even heard the doorbell ring because that's just the nature of the beast, service has taken a back seat. He's got 200+ stops per day and pickups which can be pretty easy to loading pallets worth of heavy ass boxes. He can't go home till he's attempted all his stops, they're GPS tracking his every movement, he's eating on the go, just stuffing what he can in his face, he won't take his breaks or lunch because it'll slow him down and make his day take longer. If you add snow and ice on top of that it sucks balls, people don't shovel or invest in salt for some reason. His loader probably loaded the truck like shit so he's gotta spend time looking for a needle in a haystack, the package isn't where it's supposed to be it's buried under some tires 3 rows down for some god forsaken reason. His boss is texting him asking for an ETA when he'll be done so he can go help a different driver out. Bust your ass to get your route done so you can go see your kid's basketball game? Tough shit, Tim is way behind go help him out on a route you don't know where it'll take forever for each address.

The driver might come off as short with you or in a rush and he might be a really nice dude, it's just a shit sandwich. You might think "whats 1 more minute while I dry off from the shower and answer the door?" And that seems totally reasonable question, and in a sane world it's fine. But 1 extra minute multiplied by 200 stops is over 3 extra hours on his day! Things add up SOOOOOOO fast, you're just running like a chicken with it's head cut off trying to get done.

Management really asks and expects a ton from drivers. They tell you one thing but they want the opposite. It's a pretty difficult job, up there with rough construction jobs. You're busting your ass and earning your pay to be sure.