Please read the following terms and conditions thoroughly and carefully. You are suggested regularly to review and check for any updates and amendments made to the 'Terms and Conditions' timely. Ooshoppy.com is not accountable for any change and update made to these terms and conditions; it is entirely on its own discretion. You will be responsible for ascertaining in the updates and checking them periodically. After any updates/amendments done to the terms and condition, your usage of our site shall be treated as an acceptance of the respective terms and conditions and along with that your assent shall also be treated for respective bond by any such revisions/changes.

Introduction:

• Ooshoppy.com("Website")is owned and operated by NEcX PRIVATE LIMITED, a company incorporated under the Companies Act, 1956,having its registered office and support office at 5-A/4,IDA, Road No.1, Nacharam, Hyderabad-500076,  hereinafter referred to as "Company".
• Use of this Website is regulated by Terms & Conditions provided herein. Your visit, dealing, transacting and/or otherwise using this Website shall be treated as you run conditional acceptance of these Terms & Conditions in entirety. There is an option given during the course of every transaction to enable the User to express his/ her acceptance or rejection of these Terms & Conditions. Please exercise the said option during the course of any transaction after going through these Terms & Conditions, as your acceptance by clicking on "I Agree" shall be deemed that you have accepted these Terms & Conditions fully and you have gone through and understood these Terms & Conditions completely and these Terms & Conditions shall be treated as legally binding and enforceable agreement between the Company and you. If you do not agree with any of these Terms & Conditions or all of these Terms & Conditions, then you should stop dealing with and/or initiate and do any transaction on this Website.

Registration Data

User shall be entitled to use the Website for any online shopping transaction after getting him/her registered on the Website after furnishing all relevant information relating to User as sought on the Website. User shall be solely responsible for the confidentiality of its User Id and Password.

User shall be solely responsible for the accuracy and correctness of all such detail / information given by User during registration. The Company shall be entitled to cross verify those detail, if it deems fit. If the Company has reason to doubt the correctness of any detail / information furnished by User or in case any information furnished by User is found incorrect, false or misleading then the Company shall be entitled to cancel or suspend the registration of User permanently or for such period as the Company deems fit.

User shall not (a) select or use name, User ID, mobile number and/or mail id, of another person with the intent to impersonate that person; or (b) use a User id a name subject to any rights of a person other than User without appropriate authorization. The Company reserves the right to refuse registration of, or cancel User id in its discretion.

In order to ensure that the Company is not violating any rights User might have in his/her Information, User hereby agrees to grant the Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights (but no other rights) User has in his/her Information, in any media now or in future known, with respect to User’s Information solely to enable the Company to use the information User supplies to the Company. The Company will only use User’s Information in accordance with the Agreement.

User agrees and understands that the Company shall not be responsible in any manner whatsoever for:

• delivery of Product at wrong address furnished by User.
• any loss and/or damage to User due to incorrect, incomplete and/or false information furnished by User;
• Any deficiency in payment of consideration payable towards the Products purchased on the Website.
• User shall further be liable to be prosecuted and/or punished under applicable laws for furnishing false, incorrect, incomplete and/or misleading information to the Company.

You also agree to:

• Provide true, accurate, current and complete information about yourself as prompted by Ooshoppy.com's registration form (such information being the "Registration Data")
• Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement,company has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Your Account

If you use our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and also you agree to accept responsibility for all activities that occur under your account or password.Company does sell products for children, but it sells them to adults, who can purchase with a credit card or otherwise. If you are under 18, you may use our website only with involvement of a parent or guardian or otherwise,company has the right to cancel any order or service to the User, right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion

Company is associated with various business partners for the supply and service of goods directly to the customers. Company is a marketplace for the products with its business partners. The after sales service and warranty for the products sold by our business partners, as duly applicable, for the respective products, will be taken undertaken and handled by the respective business partners or through their respective service centres.

Buyer Protection at Ooshoppy.com

• Company respects the privacy of every individual. We protect the personal information in accordance with our privacy policy and respect the confidentiality of our visitors and subscribers.
• We share only the necessary information for processing the order(s) to our trusted logistics and business partners.
• Individual users are also responsible for maintaining the confidentiality and security of your account and password and you agree to accept the responsibility for all the activities that occur using your account and password.
• Company shall not be responsible for any loss or damage due to failure to safeguard your account.
• Company holds the right to indefinitely suspend or cancel any account, if the data found to be inaccurate or mischievous and can refuse the user to access the site.
• You shall notify here of any suspected unauthorized use(s) of your account, or any breach of security, including loss, theft, or unauthorized disclosure of your account password.

Communications

When You use the Website or send emails or other data, information or communication to Company, You agree and understand that You are communicating with Company through electronic records and You consent to receive communications via electronic records from the Company periodically and as and when required. Company may communicate with you by email or by such other mode of communication, electronic or otherwise.

Charges

Membership on the Website is free for buyers. Company does not charge any fee for browsing and buying on the Website. Company reserves the right to change its Fee Policy from time to time. In particular, it may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event Company reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to NEcX PRIVATE LIMITED.

Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at http://www.Ooshoppy/PrivacyPolicy. If You object to Your Information being transferred or used in this way please do not use Website.

Product Description & Pricing

The Company shall endeavour to the extent possible to be as accurate while providing Product descriptions and pricings. However, the Company does not warrant that descriptions and/or other content and/or prices related to the Products and/or other information and content contained in this Website is accurate, complete, reliable, current and error-free. The Company expressly states that the promotional products (Free Products) displayed along with the Products, carry a notional value and same will be added to the price of the Product purchased on the Website at the time of the raising the final invoice for the Products purchased.

The Company reserves the right, at any time, to change its prices and billing methods for Products sold, effective immediately upon posting on the Website or by e-mail delivery to the User. User hereby acknowledges and understands that for the other Products, the Company is only facilitating the sale of other retailers/alliance partners merchandise and the prices and/ or billing methods for Products or the delivery policies may be changed by the retailers/alliance partners or the carriers anytime with or without prior notice. On being informed about the change in the prices and/ or billing methods for Products or the delivery policies, the Company may take some time to replace or alter the changed price or and/ or billing methods and/ or the delivery policies on the Website.

In the event if the User purchases any products and/ or services on the Website for which the prices or the delivery policies are changed by the retailers/alliance partners or carriers but the revised prices are not updated on the Website at the time of purchase, the Company shall have the right to send an email or SMS to the User, informing the User about the change in the prices and/ or billing methods and/ or delivery policies for Products already sold and cancellation of the transaction and request the User to confirm the purchase of the Products at the revised price and/ or billing methods for Products or the delivery policies. On receipt of such an email or SMS, the User can either confirm the transaction on revised terms or cancel the transaction.

The Company shall be entitled to send and User gives his/her consent to receive, information/ offers/ promotional mails and messages pertaining to Product offered by the Company/the associate companies from time to time. It is expressly provided herein that all Products displayed on the Website are either equal to or lesser then the MRP (Maximum Retail Price, inclusive of all taxes) provided by the supplier and mentioned on the Product.

User agrees and acknowledges that price comparisons (if any), made in the Website to indicate the relative savings amounts of the Company's pricing. "Maximum Retail Price/ MRP" or "List Price" is the suggested retail price provided to the Company by the Company's suppliers. The Company makes no representation that a substantial number of these products have been sold or offered for sale at the MRP or List Price. Actual retail prices in User's area may be substantially different. As the Company sells merchandise belonging to various retailers/ alliance partners over the internet, it is not possible to know if the merchandise is sold at what retail price or list price in any particular location or at any particular time. "WHAT YOU SAVE" reflects the difference between the Company's price and the supplier provided retail price or list price shown on the Website. Because the list price may be different than the actual retail prices in User's area, User may not actually realize a savings of this amount and may want to make an exact comparison by checking the prices of other internet or local retailers prior to making a purchase.

Mode of Payments:

User can do payments in various modes

1. Credit cards

2. Debit cards/ATM

3. Net banking

4. Cash On Delivery

No other mode of payment other than this is accepted by ooshoppy.com.

Credit Card Details

You agree, understand and confirm that the credit card details provided by you for availing of services on ooshoppy.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. I.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to company. Further the said information will not be utilized and shared by company with any of the third parties unless required by law, regulation or court order.Company will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

If your order is not processed refund of Credit Card will be processed automatically from the banker

Credit Card Documentation

Any product purchased from our website through Credit Card, we will be requiring the credit card front copy and the photo id proof. If any other person’s credit card has been used for making the payment we will require his/her authority letter. Please note these requirements are mandatory from our bankers.

Fraudulent/Declined Transactions

Our Company reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently.Company reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Cash-on-Delivery (COD)

Placing a Cash-on-Delivery (COD) Order

• The minimum order value for Cash on Delivery is Rs. 1000 and the maximum is Rs. 10000.
• All items that have the "Cash-on-Delivery Available" Icon are valid for order by Cash-on-Delivery. Add the item(s) to your cart and proceed to checkout
• When prompted to choose a Payment Option, select "Pay By Cash-on-Delivery"
• After the verification your shipment will be processed within 4-7 days from the date of confirmation.
• Once verified and confirmed shipment to be processed in the time specified, from the date of confirmation.
• You will be required to make a Cash payment to our Courier Partner, only at the time of delivery of your order.
• Please make ONLY Cash Payment at the time of delivery and do NOT offer cheque or DD to the courier staff.
• If anybody misusing the Cash On Delivery Service, we will take legal action & charge a processing fee.
• Your delivery address should be under serviceable network of our courier partner. Please enter the correct pin code to ensure delivery.
• Please do NOT pay for any additional charges to courier staff. Your invoice amount is inclusive of all charges.

Cash on Delivery can be availed on:

• All products, except Large appliances like televisions etc
• Your total purchase value/ transaction value should not exceed INR 10,000/-

COD Locations: Only Hyderabad/Secunderabad

Delivery

The Company shall exercise all possible measures to ensure that any Product booked on the Website is delivered within seven (7) working days from date of booking of order on the Website subject to successful realization of payment made against the said Order and availability of the Product(s). However, User understands and confirms that the Company shall not be held responsible for any delay in delivery of Product due to circumstances beyond the control of the Company, provided, the Company takes all required and necessary steps to ensure delivery of the Product within above mentioned timelines.

We offer FREE SHIPPING for all our products. Other charges, wherever applicable, shall be borne and paid by the Company and will not be borne by User.

In case User books Order of multiple Products in one transaction, the Company would endeavor to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics’ issues. If User purchases multiple Products in single transaction, then all the Products would be shipped to a single shipping address given by User. If User wishes to ship Products to different addresses, then User should book separate orders based on delivery addresses.

Personal, Non-Commercial& Non assignable Use

By registering on the Website, User confirms that use of the Website shall be for his/her personal purpose and not for any commercial purpose. User confirms that User's right to access, use, deal with or transact at the Website cannot be assigned to any other person and custody of User Id and Password to access, deal with or transact at the Website shall be sole responsibility of User and User shall be responsible and liable for any misuse of User Id and Password assigned to User by the Company.

E- Mail Subscription

User can subscribe or opt-in for receiving email marketing mailers/newsletters in following cases:-

A. When User registers from 'Registration' page: User clicks at the 'Register' link on Website header and registers by entering the email address and account password. User becomes opt-in or subscribed for email marketing mailers or marketing SMS.

B. When User registers during 'Guest checkout': While User is at the checkout stage, a non-registered user enters the email address & process for payment. User is registered in the process and password is emailed. User becomes opt-in or subscribed for email marketing mailers or marketing SMS.

C. User subscribes from footer, but User is not registered: There is a facility at the Website footer where User can enter the email ID to subscribe for email marketing mailers. User is NOT registered but subscribed for email marketing mailers

D. User subscribes from Static DIV, but User is not registered: When User visits Website for the first time, User will view a notification to submit the email address and subscribe for email marketing mailers. User is NOT registered but subscribed for email marketing mailers

E. User re-subscribes from 'My Account': This facility in 'My Account' where a registered User which is currently un-subscribed for email marketing mailers can select the option to receive such mailers in future. Such User is subscribed or opt-in.

F. User subscribes from email marketing mailer: The email marketing mailer can be sent to an email address which is currently not subscribed or opt-in for the same. The marketing mailer would have link using which User can subscribe for receiving the similar mailers in future. Such User is subscribed or opt-in.

User is un-subscribed for receiving email marketing mailers/newsletters in following cases:-

G. User un-subscribes from email marketing mailer: Every email marketing mailer would have a link by using which User can un-subscribe from receiving any mailer in future. Such User is un-subscribed.

H. User un-subscribes from 'My Account': This a facility in 'My Account' where a registered User already subscribed for email marketing mailers can unselect the option to receive such mailers in future. Such User is un-subscribed.

Termination

• The Company may, at any time, terminate or suspend any and all services and/ or access to the Website immediately, without prior notice and/or liability. The services and/ or access to the Website may also be terminated or suspended if:
• User breaches any of the terms or conditions of the Agreement and/or other incorporated agreements and/or guidelines.
• Requests by law enforcement and/or other government agencies.
• Discontinuance and/or material modification to the Website and/ or service (or any part thereof).
• Unexpected technical and/or security issues and/or problems.
• Engagement by the User in fraudulent and/or illegal activities.
• Non - payment of any fees owed by the User in connection with the use of Website and/ or services.

Termination of User account includes:

• Removal of access to all offerings within the service.
• Deletion of User password and all related information, files and content associated with or inside User account (or any part thereof).
• Barring of further use of the Website and/ or service.

Further, the User agrees that all terminations for cause shall be made in Company's sole discretion and that Company shall not be liable to the User or any third party for any termination of User account, any associated email address, or access to the services. Any fees paid hereunder are non-refundable. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions and warranty disclaimers.

Cancellation of order before dispatch

a. User shall be entitled to cancel an order of any Product, booked on the Website, by placing a "Cancel Order" request, with Company’s Customer Care Centre by phone on specified contact numbers.

b. "Cancel Order" can be placed anytime after booking of order up to the status of the Order turns into 'Ready to Ship' (RTS) on the Website.

c. All eligible refunds against Cancellation of Orders by User before delivery of Product to User will be subject to deduction of 2% of the Product Price already paid (Transaction value) as Banking and Transaction charges and balance would be processed to be refunded to User. User understands and agrees to such deduction by putting Cancellation request for any Order before delivery of Product.

d. All free gifts, in original packing as delivered and unused condition, must be returned along with the Product in case of cancellation of order of the Product with which the free gift(s) is/are given.

Cancellation of order after dispatch or Returns - (Only in case of defective, damage and dead on arrival or what you have got is different from what you have ordered)

a. All Product purchased from the Website seven (7) days' 'Return Policy'.

b. Any Product, purchased from the Website, can be returned to the Company within seven (7) days of delivery of the same to User by placing a "Cancel Order" request, on the Website or by using relevant options available in the User’s account created on the Website or by logging a call with Company’s Customer Care Centre by phone on specified contact numbers.

c. The User shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.

d. In the event if User, on removing the packaging of the Product, finds the Product is damaged and/or defective, User shall immediately intimate the Company’s Customer Care Centre about such damage and/or defect and the Company shall arrange for the replacement of the Product or refund of price of the Product along with shipping charges, if any, collected by the Company in the unlikely event of the Company being unable to replace the damaged and/or defective Product. For any Refund or Exchange / Replacement of Product the relevant provisions of ‘Refund’ and ‘Exchange’ shall apply as given herein.

e. In case of Cancellation of Order after Delivery of the Product to User, the Company will arrange pick up of the Product to be returned. User will assist and cooperate fully to return the Product with its manuals, booklets, warranty card, accessories, freebies and packing materials or any other thing which were delivered to User along with the Product being returned. At the time of pickup the User will be provided with acknowledgement of pick up by the Company’s Logistical Partner. User should retain the said acknowledgment and quote or product the same in all his/her future communications with the Company in this regard.

Replacement or Exchange of order - (Only in case of defective, damage and dead on arrival or what you have got is different from what you have ordered)

GIPL offers 7 days replacement guarantee for all products sold on Ooshoppy.com, under certain conditions which are mentioned below:

a. Customers should notify us of any damage or defect within 72 hours from the date of receipt of delivery of the products, in case customer fails to do, Ooshoppy.com reserves the right to accept or reject such request at its discretion.

b.Ooshoppy.com will replace the defective product with a brand new product at no extra cost.

c.Ooshoppy.com will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is out of stock/ production.

d.The 7 days replacement guarantee is valid only in cases of manufacturing defects and transport damages and is invalid in cases of damages due to normal wear & tear and negligence on part of the customer.

e.Should customers come across any issue with such products, they are advised to contact customer service within 72 hours, failing which we may decide not take a request for replacement.

Applicable law

This sites/applications are created and controlled by NEcX Private Limited. The laws of India shall apply and courts in Hyderabad shall have jurisdiction in respect of all the terms, conditions and disclaimers.Company reserves the right to make changes to the terms, conditions and disclaimers at any time and without information to the customers/users of the services/ of Company. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.

If anybody does not agree with the Terms and Conditions as provided in this Agreement in entirety his sole and exclusive remedy is to discontinue using any of the services being offered on the Website.