Visit Chase.com or download the Chase Mobile^® App via your eligible mobile device. Select "Log In or Enroll", and then select "Enroll in Chase Online." First, enter your account, credit or debit card numbers in the space provided. Then, enter your social security or tax ID number. Create a User ID that you'd like to use when accessing your accounts online, and select "Next." To ensure the security of your account, we'll need to confirm your identity. Choose how you'd like to receive your temporary identification code, and click "Next." Once you receive the temporary identification code from Chase, enter it in the space provided, and click "Next." Create a password using the criteria in the "Your Password" box. Confirm that all of your contact information is correct, and select "Next." Then read and accept all terms and conditions on our Legal Agreements page, and select "Next." Select the additional services that you would like to enroll, and select "I Consent."

After logging into your account, you can view most of your account information on the "My Accounts" homepage. Here, you can view your account activity, statements, upcoming payments, and more. You can easily access more details on each account by selecting the "See Activity" link.

Chase Online Banking uses advanced encryption methods to protect your personal information like user IDs, passwords and account information over the Internet. The security of your personal information is always a priority at Chase. For more information on how we protect you, please visit the Chase Security Center.

When you first attempt to log in using the Chase Mobile^® App or Chase Online on a new device, we'll ask you to verify that you own the accounts you want to access. This helps protect your accounts from unauthorized access, even if someone has your login credentials.

You can move money between your Chase accounts in a number of ways: Use the "Make a transfer" option on Chase Online or Chase Mobile^®. To display your accounts that aren't showing on the My Accounts page, go to Show/hide accounts. You can also use the transfer feature at select ATMs - both accounts must be linked to your debit/ATM card. To link your accounts, visit a banker or call customer service.

Send money to nearly anyone with an email address or mobile phone number with Chase QuickPay^℠. We'll notify your recipient of money waiting, and after they accept, the money will be sent to their bank account. We don't charge for this service. Send a paper check payment to anyone with a U.S. mailing address from our Pay Bills page. Your recipient will receive the check within five business days. We don't charge for this service.

You can set up a one-time or repeating bill payment online for an external (non-Chase) a bill pay/merchant payee. Simply access the Pay Bills page, locate the payee you need to pay, and type an amount in the amount field to get started. Learn More about Online Bill Pay.

For security purposes, your account will time out after 12 minutes of inactivity. You should always use the log off button when you are done with your session to ensure your account is kept secure.

No, there is not an additional cost for Online Banking. Fees as provided in your Chase Online and account agreement(s) still apply.

No. To view your account information online, you must sign up for Online Banking.

We do not have Live Chat functionality at this time. You can always call customer service, 24 hours a day, 7 days a week. You can find our list of contact numbers by clicking "Contact Us" at the top of the page. You can also send us a secure message.

Almost any Chase account is available for Online Banking, including: Personal checking or savings accounts; personal credit cards; Student, auto or home loans; Lines of credit or mortgage accounts.

The Chase Mobile^® App for iPhone is compatible with iPhone, iPad and iPod touch devices with iOS 7.0 and above.

The Chase Mobile^® App for Android is compatible with Android OS 2.2 and above.

There is no charge from Chase to download or use the Chase Mobile^® App. However, your wireless service provider's connectivity or usage rates may apply. Fees as provided in your Chase Online and account agreement(s) still apply.

Yes. However, you can enroll in Chase Online via your desktop PC via Chase.com or via the Chase Mobile^® App from your eligible mobile device. You can use the ATM/Branch locator, as well as access Chase contact information, without being enrolled in Chase Online.

Yes, and if you're not enrolled in Chase Online, simply go to Chase.com from your computer or your app store from your eligible mobile device to enroll.

To get started, simply go to the Chase Mobile^® App and log on. We'll prompt you to verify that you own -the accounts you want to access from your phone. To do this, you'll need to request an Identification Code, which we'll send to you by phone, email or text message, depending on the delivery method you selected. When you receive your Identification Code, you can use it to complete the identification process and log on to the Chase Mobile^® App.

There are several ways to apply for a Chase account:

• Visit Chase.com on your computer. Call 1-877-68CHASE (1-877-682-4273) and speak to a service representative.
• Visit your local Chase branch and talk to a personal banker.
• Commercial clients: Call your Chase Representative.

Note: You cannot apply for a Chase account through the Chase Mobile^® App.

We'll lock your Chase Mobile^® App access after your fifth invalid logon attempt. To reset your Password, visit the logon screen of the Chase Mobile^® App and select the link to reset.

Yes, your Chase Mobile^® App session will time out after twelve minutes. To avoid timing out, please ensure you are active in the session after you've logged on.

You can see the same Chase checking, savings, money market, investment, credit card, business, home equity, auto and mortgage accounts you access on Chase Online using your Chase Mobile^® App. If you have a student loan, you won't be able to log on through the Chase Mobile^® App unless you have other Chase account types as well.

Using your Chase Mobile^® App, you can:

• Pay bills - If you're enrolled in Chase Online Bill Pay, you can schedule bill payments.
• Deposit checks - You can use your camera-enabled iPhone, iPad, iPod touch, or Android device to make a deposit. For Android devices, your device must have at least a 2-megapixel rear-facing camera. We recommend a 4-megapixel rear-facing camera with auto focus for the best performance.
• Pay your Chase credit card - If you're enrolled in Chase Online, you can schedule a payment to your Chase credit card from any registered Pay From account.
• Transfer money - You can transfer funds between eligible Chase accounts. You can also transfer funds between a Chase account and an account you hold with another financial institution.
• Pay others easily - With Chase QuickPay^SM, you only need to know their email address or mobile phone number. As long as both of you have a U.S. bank account and at least one of you has a Chase checking account, you'll be able to send or receive money.
• Wire money - You can wire money to or from non-Chase accounts in the United States and internationally. (Limitations apply.)
• See account balances - The Account Details page displays your balance information.
• See past statements
• Manage Paperless preferences
• See reward information - See credit card and debit card rewards information.
• See account transaction history - You can see the transactions made on any account accessible from your mobile device.
• Get Account Alerts - Receive and customize Alerts through the app to help you stay on top of your finances and monitor your account activity.⁵
• Find a branch/ATM - You can locate the ATMs and branches closest to you.
• Retrieve contact and other information easily - Find contact details and answers to some of our customers' frequently asked questions.

Some features are available only for eligible accounts. Some restrictions may apply.

As we improve our Chase Mobile^® App, we will periodically release updates. Please refer to your application notifications for updates.

Select the "Forgot User ID or Password?" link on the app home screen to verify your identify and create a new password.

You should always use the log off button to close your session after using the Chase Mobile^® App or website. For your security, even if you don't log out, your session will time out after 12 minutes of inactivity. After this, anyone using your mobile device will have to enter your Chase Online User ID and Password to access your account information. If your mobile device is stolen, no one can access your account information without your Chase User ID and Password. We also recommend that you not store your User ID and Password in another app on your device. Even if you believe there's no way for someone to access personal information from your device, you should consider contacting your wireless service provider to have your device deactivated, and wipe out all apps and data on that device.

Select "Alerts" from the navigation menu to view or manage alerts.

Yes, just select "Transfer Money" from the navigation menu to schedule a transfer or view activity.

Yes, just select "Pay Bills" from the navigation menu to schedule a payment, view activity or manage payees.

We use 128-bit Secure Socket Layer (SSL) technology to encrypt your personal information such as User IDs, Passwords and account information. The Chase Mobile App will decode any encrypted information we send you. We also use multifactor authentication that verifies that you own the accounts you want to access when you first log in using the Chase Mobile^® App. To do this, you'll need to request an Identification Code, which you can receive by email, phone or text message.

Yes, after logging into the Chase Mobile^® App, click on the account for which you'd like to see a statement. Under the available balance, tap "See Statements". From there you will be able to select the monthly statement you would like to view.

Yes. First, make sure you have the most updated version of the Chase Mobile^® App. Once confirmed, log in and select My Settings, then Paperless. From there you can set your paperless preferences.

Touch ID is a feature on iPhone^® 5s, 6 and 6 Plus that lets you use your fingerprint to identify yourself. Once you turn on Touch ID within the Chase Mobile app, you can log on using your fingerprint instead of your Chase user ID and password. However, we'll ask for your password when using certain features.

First, turn on Touch ID on your device by going to "Settings," tapping "Touch ID & Passcode" and following the simple steps to save your fingerprint to your device (you'll also need to set up a device passcode if you haven't already). Next, log on to the Chase Mobile app, go to "My Settings" and slide the toggle button to turn on Touch ID.

To protect you, we'll still ask for your password when using certain features of the Chase Mobile App.

Yes, you'll always have the option to log on with your Chase user ID and password. Just tap "cancel" when the app asks for your fingerprint.

Touch ID is unavailable to Chase token users at this time.

We don't recommend using Touch ID if you share your device. Anyone who saves their fingerprint to your device or knows your passcode can access your Chase account(s) and any other apps that you've set up with Touch ID.

Once you're in the Chase Mobile^® App, choose "Deposits" at the bottom of the main screen. Then choose whether you want to deposit the check into your Chase checking or savings account or onto your Chase Liquid^® Card. Next, enter the amount of the check and follow the on-screen instructions to take a picture of the front and back of your endorsed check. Verify all information and then click "Submit." You'll receive confirmation that the deposit was submitted. You may submit deposits at any time and may only include one check in a single deposit. You must properly endorse the back of the check with your signature and "For Deposit Only."

Deposits submitted before 11 PM ET on a business day generally will be available by the next business day. Deposits submitted after 11 PM or on a non-business day will be processed the next business day. However, we may delay availability if we require further review of the deposit. Any information about delayed availability will be provided in the Secure Message Center, which is accessible through the "My Accounts" page.

Submitted deposits are subject to review before they're considered final. We'll provide details of the deposit review in the Secure Message Center, which you can access via the "My Accounts" tab. If your deposit was submitted on or before the business day cutoff (11:00 PM ET), you'll receive the message about your deposit the same day.

Chase QuickDeposit can process checks payable in U.S. dollars and drawn on any U.S. bank, including, but not limited to:

• Personal checks
• Business checks
• U.S. Treasury checks

After you complete your transaction, write "deposited" and the date of deposit on the face of the check. Please retain the marked check for one week after your deposit in case we need to review it for any reason, and then destroy it.

Check images are not saved on your device, but they are stored at the bank. You’re able to view your deposit account transaction activity through the Chase Mobile App for up to 24 months. You may access the following through Chase Online for up to 24 months:

• Transaction activity
• Deposit image that can viewed, printed, and downloaded to PDF
• Downloadable transaction activity via .csv file

With Chase QuickDeposit^SM, your deposit limits can vary depending on your eligible accounts. Your current mobile deposit limit will appear below the amount field once you select an account.　For maximum daily and 30-day limits and other information, open the note icon at the bottom of the deposit screen.

Your security matters to Chase, and we use a variety of advanced technology to make sure our products and services remain secure. We work hard to help ensure your account information, which you can only access with your Chase Online User ID and Password, stays secure.

You may not be able to use the QuickDeposit service if your account isn’t currently eligible. An account may not be available if you’ve exceeded your daily or 30-day deposit limit. In addition, other restrictions may apply based on your current account standing and/or prior account behavior. Please make your deposit at a Chase branch or ATM. We apologize for any inconvenience.

1. Your device must have at least a 2-megapixel rear-facing camera. We recommend a 4-megapixel rear-facing camera with auto focus for the best performance.

2. Flatten the check and place it on a dark, non-reflective surface. Make sure there is enough light to distinguish the check from the background.

3. Line up the check with the horizontal and vertical guides provided and click the camera icon to take a picture.

4. The image will be displayed for you to review. If it is not readable, click "Retake" to retake the picture of the check.

5. If you can read the details on the check, click "Use" to keep the image. If our system can't correctly interpret the writing on your check, you can always deposit your check at any Chase branch or ATM.

Note: Please remember to endorse the check before you scan it. If you don't, the payor's bank may choose not to pay it, and the deposit credit to your account will be reversed

Chase QuickDeposit is compatible with iPhone, iPad, and iPod touch devices with iOS 7.0 and above. For Android devices, your device must have at least a 2-megapixel rear-facing camera. We recommend a 4-megapixel rear-facing camera with auto focus for the best performance.

You can make check and cash deposits at virtually any Chase ATM 24 hours a day, 7 days a week.

Generally, for most accounts, you may withdraw funds the next business day after the business day you deposit them whether at the ATM or at a teller. But in some cases you may not be able to immediately withdraw or write checks against deposited funds. If funds from a deposit become "available" and you can withdraw funds, that does not mean the check or other item you've deposited is "good," has "cleared," or has been paid by the paying bank. It's possible that the item will be returned unpaid months after we've made the funds available to you and you've withdrawn them. No one, including our employees, can guarantee you that a check or other item will not be returned.

Depositing checks in Chase ATMs is as secure as depositing with a teller at any of our branches.

Depositing checks at the ATM takes the same amount of time as withdrawing cash from an ATM.

Please call the Chase Customer Service number that is printed on the ATMs.

Yes, with Chase ATM QuickChoice^®, Chase ATM's can save you time by remembering exactly how much money you usually like to withdraw, what language you prefer and if you want a receipt printed or sent to your email.

You can preset your:

Language preference. Select the language you want to use for your future ATM visits and we'll remember it next time.

Receipt preferences.  Choose whether you want us to "Always Print," "Never Print," or "Always Prompt" for a receipt. Set your preferences now.

Use our locator to find an ATM or Chase branch. Find a Chase ATM

There are daily dollar limits for ATM withdrawals that were provided to you when you received your Debit Card. If you have any questions, please contact us.

Deposit up to 30 checks and 50 bills at a time at select ATMs.

Chase is in the process of re-issuing most Debit Cards to include Chip Technology. Chip Technology, which is relatively new to the United States, is already the standard in many countries around the globe. The new technology gives the customer all the benefits of a traditional card plus an extra layer of security. Chase is moving quickly to add this feature to our cards so that, as chip technology becomes available more in the U.S., our customers will be ready to take advantage of the enhanced security.

If a customer uses a chip card at a chip-enabled ATM, he or she will be prompted to insert the card into the card reader slot and leave it until the transaction is complete. During the transaction, the card is generating a unique-one time code, a feature that is virtually impossible to replicate in a counterfeit card.

If the customer does not have a chip enabled card or is using an ATM that does not accept chip technology, the ATM will not hold onto the card. The customer will continue with the traditional method of card insertion.

Besides Depositing cash and checks and making withdrawals, you can also make transfers, view your balances, see your recent transactions and you will soon be able to make payments to your credit card.

1. Complete the Direct Deposit form.

2. Deliver the form and a voided check to your company's payroll department.

3. If you're eligible, your employer will deposit your paycheck directly into your account.

4. Confirm the deposit each pay cycle by logging onto Chase Online^℠ or viewing your account statement.

Direct Deposit usually takes up to 2 pay cycles to kick in. However, it's different for each employer. Please check directly with your employer for specific timing.

- Your employer or depositor's name and address

- Your Employee ID or account number with depositor

- Your account number

- Your routing/ABA number

You can have your paycheck deposited into either your checking or savings or a combination of both.

Income such as Social Security or military pay is eligible for direct deposit. Visit your agency's website to get started.

Other types of income can be directly deposited into your Chase account, such as funds from retirement or pension plans, dividends, interest and income earned on investments. Download and complete this form (PDF) and mail it to the appropriate organization.

1. Log in to your Chase Online Account.

2. Set up your payees through the 'Payments & Transfers' tab under 'Pay Bills'.

3. Schedule and verify your payments.

4. For added convenience, schedule repeating payments to help avoid late fees by making sure payments are sent on time

For Step-by-Step instructions, download this guide (PDF).

Online Bill Pay lets you make a payment to almost anyone with a United States mailing address. You don't even need to know their bank account information.

Online Bill Pay is a service where you can pay virtually anyone – your utilities, credit cards, even your landscaper. Payments are secure, and you can schedule a one-time or repeating payment. You can make bill payments in minutes— much faster than sending checks through the mail—and you'll save money by eliminating postage. Depending on the type of payee, your payment will be made electronically (delivered in 1 or 2 days) or by paper check (delivered in 5 days). We'll make payments to your Chase payees the same day if you schedule it before the Online Bill Pay cutoff time

To cancel or change a payment once you've scheduled it, find it on the Payment Activity page and click "Edit" or "Cancel" next to the payment.

We'll begin the delivery process on the date that you specify. If you're paying a Chase loan using a Chase Pay From account, you'll choose a "Payment date." In most cases, we'll remove the money from the Pay From account and apply it to your card or loan on the same business day you initiate the payment. If you're using a non-Chase Pay From account, we'll send a request for funds to your Pay From account the same day you initiate the payment. It generally takes about two business days for the funds to be deducted from your Pay From account, but it could take longer, depending on the length of time it takes the paying financial institution to process the transaction. If you're paying an external (non-Chase) payee, you can choose either a "Deliver by" date or a "Send On" date. The "Deliver by" date is the date you'd like us to deliver the money to your payee. The "Send On" date is when we'll begin the payment process. Note (for credit card payments): If you schedule a same-day payment after the cutoff time, we'll process it the next day, except on Saturdays.

The cutoff time for same-day payments varies by service. For example, the cutoff time for initiating Bill Pay payments is 8 PM Eastern time on a business day; the Deliver By date generally is two business days after that. The cutoff time for a loan payment is 7 PM Eastern time for Prime Rate or Commercial Rate-based loan (otherwise 4 PM Eastern time).

A repeating payment is a series of payments you set up to be made in regular intervals. You'll specify the Pay From account and payee, the frequency of the payments (e.g., monthly), what day of the month or week you'd like us to make the payment, and how long you'd like the repeating series to last. You can set up a new repeating payment (or change or cancel an existing one) on the Repeating Payments page. You can also set up a repeating payment right from the Pay Bills page.

Pay bills online, on time, with complete confidence. You're covered— it's guaranteed. Your payments are important to us—so important that we guarantee they'll be sent on time when you follow our simple guidelines. Learn more.

Chase Online Banking uses advanced encryption methods to protect your personal information like user IDs, passwords and account information over the Internet. The security of your personal information is always a priority at Chase. For more information on how we protect you, please visit the Chase Security Center.

On the "My Accounts" page, and within the "Bank Accounts" section, click the "See routing/account numbers" link. You can also find your full account number on your statement, directly below the date range. To access your statements, click the "See Statements" link on the "My Accounts" Page.

Chase QuickPay is an online person-to-person payment service that allows you to send money to and receive funds from virtually anyone with an email address or mobile phone number. Online bill pay is used for scheduling one-time or recurring payments for many of your monthly bills. Examples include: Rent or mortgage, Utilities, Credit card bills, or Car payments.

Chase QuickPay is an online service that allows you to send money to and receive funds from virtually anyone with an email address who's enrolled in the service. It's convenient and secure, and it's easy to get started–all you need is a valid email address and U.S. bank account. Limitations apply.

A Chase QuickPay payment involves two people - a sender and a recipient.

1. The sender sends money using an email address (or mobile phone number)

2. The recipient receives a message of the "payment waiting"

3. The recipient signs up (if new to Chase QuickPay) or logs on to chase.com

4. The recipient accepts and receives the payment

Yes. You can use Chase QuickPay to send and receive money at no charge. Message and data rates may apply.

No. As long as you have a valid email address, you can create a Chase QuickPay profile to send and receive money. Simply register your Chase checking account or any US checking or savings account and send money to your recipient. We'll coordinate the direct transfer between banks—without any cost to you. Note: If you're using a non-Chase checking account for Chase QuickPay, you won't be able to accept payments from other users who also want to send and receive funds using non-Chase accounts. At least one of the accounts in the requested payment (either the sender or the recipient) must be a Chase checking account. Of course, being a Chase customer has advantages. For example, only Chase customers can use the service to request money from others.

Enrollment is simple and secure. First, you'll need to create your Chase online profile and confirm that you own the email address and bank account you want to use with this service.

If you're a Chase customer with an active online profile, please enroll in Chase QuickPay:

• Go to chase.com/QuickPay and log on with your Chase User ID and Password
• Select and verify your preferred email address
• Read and accept the Chase QuickPay Legal Agreement terms and conditions
• Select the valid Chase account you want to use with this service
• Start using Chase QuickPay to send and receive money

If you're a Chase customer but you don't have an active profile, please:

• Go to chase.com to get a User ID and enroll in Chase Online
• Then, follow the steps above for Chase customers to activate Chase QuickPay.

If you're not a Chase customer, please create a Chase profile and enroll in QuickPay:

• Click the enrollment option on chase.com/QuickPay
• Create a User ID and Password
• Select and verify your primary email address
• Read and accept the required legal terms including the Chase QuickPay Service Agreement terms and conditions
• Add and validate the external bank account you want to use with this service
• Start using Chase QuickPay to send and receive money

During and after enrollment:

• Please check your email account to make sure your Chase QuickPay notifications reach your inbox (and are not blocked or sent to your "junk mail" folder). Otherwise, you may not be able to complete enrollment
• Begin accepting money, and start receiving notifications about your Chase QuickPay activity.
• Once you've activated your Chase QuickPay profile, you can return to Chase QuickPay anytime either online or using Chase Mobile^®.

Availability of funds to the recipient may differ, depending on when the recipient accepts the payment.
  

Between two Chase accounts: If payment is accepted before 10 PM ET on any business day, funds are typically available as soon as possible, but not later than the next business day.

From a Chase account to any non-Chase account (including participating banks of the clearXchange network): If payment is accepted before 8 PM ET on any business day, funds are typically available 1-2 business days after the business day that the recipient accepts; subject to the processing times of the non-Chase financial institution.

From a participating bank of the clearXchange network (using their own bank's person-to-person service to send money) to a Chase account: If payment is accepted before 8 PM ET on any business day, funds are typically available 1-3 business days after the business day that the recipients accepts; subject to the processing times of the non-Chase financial institution

From other non-Chase account using Chase QuickPay to send money to a Chase account: If payment is accepted before 8 PM ET on any business day, funds are typically available 4-5 business days after the business day that the recipient accepts; subject to the processing times of the non-Chase financial institution.

Yes. There are different limits depending on the type of account from which you're sending money: You may make transfers from External Accounts or consumer Chase checking accounts in amounts of up to $2,000 per transaction with a maximum of $2,000 per day, $8,000 in any seven (7) day period, and $16,000 in any thirty (30) day period, from all your combined accounts registered with Chase QuickPay^SM. You may make transfers from business Chase checking accounts in amounts of up to $5,000 per transaction with a maximum of $5,000 per day, $20,000 in any seven (7) day period, and $40,000 in any thirty (30) day period, from all your combined accounts registered with Chase QuickPay. If you are a Private Banking client, transfers may be made in amounts of up to $5,000 per transaction with a maximum of $5,000 per day, $8,000 in any seven (7) day period, and $16,000 in any thirty (30) day period, in the aggregate from all your combined accounts registered with Chase QuickPay. Additional limits may apply to transfers to and from External Accounts that have not yet been verified through Chase QuickPay.

The recipient or the recipient's bank has ten (10) business days to accept a Chase QuickPay payment. If they do not take action, the payment will be canceled and you will be notified by email.

Your security matters to Chase, and we use a variety of advanced technology to make sure our products and services remain secure. We work hard to help ensure your account information stays secure. We've taken additional steps to help protect you. When you use Chase QuickPay, you won't need to know or provide your recipients' (e.g. friends' or customers') financial information – like their account number. Plus, you won't need to wait for physical checks in the mail or worry about your money sitting anywhere other than your own bank account.

It's easy—just watch our demo for more information about Chase QuickPay's many features and benefits.

It depends on the business. Many small businesses accept payments through Chase QuickPay^℠, but larger businesses may not. Before making a payment, please ask the business for its preferred payment method.

clearXchange (CXC) is a network in the United States that lets customers of participating financial institutions send payments easily to each other. Customers will receive payment notifications from the financial institution they're registered with.

Visit https://www.clearxchange.com to see a list of the current clearXchange member banks.

It depends on where your recipient banks. If your recipient banks with a participant bank in the clearXchange network, they should register with their bank's payment service and won't have to enroll in Chase QuickPay. Otherwise, your recipient will need to provide a U.S. checking or savings account at another bank and an email to enroll in Chase QuickPay.

Chase QuickPay is an online person-to-person payment service that allows you to send money to and receive funds from virtually anyone with an email address or mobile phone number. Online bill pay is used for scheduling one-time or recurring payments for many of your monthly bills. Examples include: Rent or mortgage, Utilities, Credit card bills, or Car payments.

To enroll in Account Alerts, go to the Customer Center tab, scroll down the right side of the page and select the Manage Account Alerts link in the Account Alerts section. You can receive alerts via email, text message and push notifications when a transaction such as a purchase is charged to your account, a balance transfer or payment has posted, balance and available credit limit amounts, when a payment is due, or when a payment has posted.

You can change your alert settings at any time. To change your Account Alerts, select "Account Alerts" on the My Accounts page or visit the Manage Account Alerts page from the Customer Center. Then follow the instructions.

Changes to the subscription are shown real time, however the alerts event shall take effect within 24 hours.

Customers can be notified via email, push (via Android and iPhone app) or text message about account activity based on personal preferences they set up.

Security alerts occur instantly, however, alerts delivery may be subject to delays, including service outages and connection issues. Daily Alerts are processed at the end of each business day (Monday through Friday) and are delivered to you the following day (Tuesday through Saturday).

Yes; go to Customer Center or My Accounts page, then select Manage Account Alerts. On the right side you'll see Delivery Profiles. Click that link and delivery devices will be displayed. For SMS or Text device, on the right side you'll see Edit and Preferences. Clicking on Preferences will allow you to view and select black-out periods or set the times you would not like to receive Account Alerts.

Ensure that your Account Alert settings are set up correctly. If that still does not resolve your issue, please contact our Customer Service.

Call customer service or go to the Customer Center or My Accounts page and select Manage Account Alerts. Select Suspend Account Alerts or Deactivate Account Alerts from the list on the right.

You can receive alerts via email, text message and push notification when a transaction such as a purchase is charged to your account, a balance transfer or payment has posted, balance and available credit limit amounts, when a payment is due, or when a payment has posted.

You can choose the alerts that are most helpful to you for managing your account.

"Yes, you can transfer funds by simply responding to the message. When you receive a low-balance or overdraft text message alert, you can respond by telling us to transfer funds into the account, as long as you have an eligible ""transfer from"" account. For example, type T 250 to transfer $250. Or T 400 to transfer $400. If you have two ""transfer from"" accounts, we'll label them A and B, and you should use A or B instead of T, as in B 250. If you don't have an eligible ""transfer from"" account, you won't have the transfer option."

At Chase, we're dedicated to protecting your personal information, so we use a variety of technologies to help keep text banking secure. Account Alerts will never include your full account or routing numbers within the text - only the last four account numbers.

Yes, as long as you have a cellular signal and an SMS eligible device and phone plan.

You'll get the last 5 transactions.

Log in to Chase.com, and click "Try Chase Mobile^®" at the right side of the page under "Customer Center." On the "Chase Mobile^® Sign Up" screen, you'll see all the benefits of using Chase Mobile^®. Click "Sign up for Chase Mobile^®" to get started. You'll be asked to enter and verify your mobile phone number. After clicking "Next", you'll receive a text message with an 8-digit verification code. Enter the code in the "Activation Code" field, and click "Activate." You'll only need to do this once as a security measure to ensure that only you can access your account via text. On the confirmation screen, you'll see your account nicknames, which help you differentiate your accounts. You can edit your account nicknames at any time. To the right, you'll see a list of the commands that you'll use for texting information.

Only one mobile number can be used for text banking/ SMS alerts per user.

At Chase, we're dedicated to protecting your personal information, so we use a variety of technologies to help keep text banking secure.

You can create a nickname for an account by going to the Customer Center tab, scrolling down to the My Information section, selecting Nickname Accounts, and following the instructions.

When you use a debit card to pay a merchant, or you initiate a deposit, withdrawal or transfer to your account, you authorize the transaction amount. These transactions will not be posted to your account until the bank receives and processes them; however, they are considered to be "pending" or a "memo" transaction.

On your eligible mobile device:

1. Log in to the Chase Mobile^® App

2. Under the main navigation menu, select "My Settings" then "Paperless"

4. Your eligible accounts will be listed to start receiving paperless statement notifications. Accounts toggled on are set to paperless.

On your desktop PC:

1. Log on to Chase.com

2. On the "My Accounts" page, click the "Paperless Options" icon.

3. You'll see a list of all your Chase accounts that are eligible for paperless statements. Under "Delivery Method", simply select the accounts that you'd like to receive paperless statements for by clicking the button in the "Paperless" column for each. Then click "I Consent."

4. You'll see a confirmation page highlighting your updates, including the email address that your paperless notification will be sent to. You will get an email that lets you know when your statement is available each month. Then, simply log in to view it.

5. After that, your statements will be paperless, which you can access virtually anytime, from anywhere – simply by clicking on "See Statements." You can update your preferences any time you're logged into Chase.com by going to the "Paperless Options" link on the "My Accounts" homepage. Note: It may take a month or so to stop receiving paper statements in the mail.

You will get paperless statements as often as you previously received paper statements; typically once a month, per account.

No, it will only include the information for the account listed on the statement.

To stop receiving paperless statements, access your statement preferences under the "Paperless Options" icon on Chase.com or under the "My Settings - Paperless" option on the Chase Mobile^® App. Under Delivery Method, select "U.S. Mail". We'll stop sending you paperless statements after two full statement cycles.

Yes, you can securely access up to 7 years of statements online. To view, download or print an account statement, go to the My Accounts tab, scroll down the page to the Account Summary section, select the See Statements link, and then on the bottom of the page, choose the See/Print option next to the year and month of your chosen account statement. To print a statement, select the Print icon at the top of the statement in the menu bar. To download a statement select the Save As or Printer icon.

No, you can only have the paperless notification sent to one email address.

Yes, you must have a valid email address to receive paperless statement notifications.

Yes, after logging into the Chase Mobile^® App, click on the account for which you'd like to see a statement. Under the available balance, tap "See Statements". From there you will be able to select the monthly statement you would like to view.

If you recently signed up, you may receive one or two more statements in the mail. You may also receive a paper statement if we are unable to deliver to your email address. You also may want to confirm that you've chosen Paperless as the delivery method for all of your accounts by visiting Manage Paperless Preferences and validate we have the correct email address for you on file.

Yes, you'll receive a notification via email every month, letting you know that your statement is available to view.

Yes, you would first have to make sure you have the most up to date version on the Chase Mobile^® App. Once you're logged on, click to open up the features on the navigation bar and go into My Settings, then Paperless. From there you can set whichever accounts you want to paperless.