The OneDrive Blog

OneDrive storage plans change in pursuit of productivity and collaboration

We’re making changes to OneDrive storage plans for consumers and are committed to making this transition as smooth as possible.

Since we started to roll out unlimited cloud storage to Office 365 consumer subscribers, a small number of users backed up numerous PCs and stored entire movie collections and DVR recordings. In some instances, this exceeded 75 TB per user or 14,000 times the average. Instead of focusing on extreme backup scenarios, we want to remain focused on delivering high-value productivity and collaboration experiences that benefit the majority of OneDrive users.

Here are the changes:

  • We’re no longer planning to offer unlimited storage to Office 365 Home, Personal, or University subscribers. Starting now, those subscriptions will include 1 TB of OneDrive storage.
  • 100 GB and 200 GB paid plans are going away as an option for new users and will be replaced with a 50 GB plan for $1.99 per month in early 2016.
  • Free OneDrive storage will decrease from 15 GB to 5 GB for all users, current and new. The 15 GB camera roll storage bonus will also be discontinued. These changes will start rolling out in early 2016.

We’re taking the following steps to make this transition as easy as possible for customers:

  • If you are an Office 365 consumer subscriber and have stored in excess of 1 TB, you will be notified of this change and will be able to keep your increased storage for at least 12 months.
  • If you are an Office 365 consumer subscriber and find that Office 365 no longer meets your needs, a pro-rated refund will be given. To learn more visit the FAQ.
  • If you are using more than 5 GB of free storage, you will continue to have access to all files for at least 12 months after these changes go into effect in early 2016. In addition, you can redeem a free one-year Office 365 Personal subscription (credit card required), which includes 1 TB of OneDrive storage.
  • Current customers of standalone OneDrive storage plans (such as a 100 or 200 GB plans) are not affected by these changes.

OneDrive has always been designed to be more than basic file storage and backup. These changes are needed to ensure that we can continue to deliver a collaborative, connected, and intelligent service. They will allow us to continue to innovate and make OneDrive the best option for people who want to be productive and do more.

Additional information can be found at the FAQ, and we will continue to update it throughout the transition.

The OneDrive Team

76 Comments

  1. John, November 2, 2015 at 8:05 pm says:

    Checked the date, its not April. Why punish everyday subscribers for those that are abusing your system with possibly illegal content.

    This is a huge back down.

    • Simon, November 2, 2015 at 9:28 pm says:

      Yes I agree.

    • Tim Smith, November 2, 2015 at 10:36 pm says:

      come on do you really need more than 1TB of storage. suck for those in the 5-15GB range but the removal of Unlimited to 1TB is not an issues for 99% or users.

  2. Christian, November 2, 2015 at 8:24 pm says:

    Having been a user of Onedrive since the mesh days, I must say I’m highly disappointed with these decisions. I’ll more than likely cancel my subscription and move to Dropbox as my primary cloud storage provider. You’re trying to say it was a small minority that messed this up for everyone, but the truth is you offered too much free storage to the average user and we’re not making enough of a profit. Now everyone that has exceeded their limit will either pay for an upgraded storage tier or transition to a different provider.

  3. FM, November 2, 2015 at 8:25 pm says:

    Wow, gutting the free storage and killing the photo backup bonus. Bad move. One of the big plusses of OneDrive was not having to micromanage storage space.

    I already have a Dropbox account. Not sure why I need to keep OneDrive around any more especially since sync is so slow.

  4. Jose, November 2, 2015 at 8:32 pm says:

    Seriously???

    The Free OneDrive storage (15 GB) and the 15 GB camera roll storage bonus was the big differentiator between dropbox, google drive and the rest of the competition. It was how I was able to convince my friends to try and use the service.

    This is a really bad idea… You’re going to lose a lot of potential clients.

  5. Carlo Mendoza, November 2, 2015 at 8:34 pm says:

    What a let down.

    • Carlo Mendoza, November 2, 2015 at 8:38 pm says:

      What kills it is the 15GB downgrade to 5GB for new users and no more bonus for using it for photo backup.

  6. Terry Coombs, November 2, 2015 at 8:35 pm says:

    So, you’re punishing EVERYONE because some people abused the system? Yeah, that sounds fair. Another Microsoft service taking several steps back instead of forward.

  7. Vitor Mikaelson, November 2, 2015 at 8:37 pm says:

    Even iCloud now is more cheap. This must be a joke, right?

  8. Tristan, November 2, 2015 at 8:39 pm says:

    Passing the blame onto the users…

    You offered unlimited storage..what else did you expect.
    Capping it at 1TB for all users is a good idea if this problem was highly impacting but why are free users being impacted and cut…OneDrive literally has 0 advantages against Dropbox/Google drive now…

    Honestly Microsoft knew they wanted to make unpopular, user impacting OneDrive changes and have passed the blame onto the customer, well done…..

    I used to recommend OneDrive and laughed at the 5GB of which iCloud provides their users….back to the old Microsoft I guess…

    • Tron, November 2, 2015 at 9:26 pm says:

      No advantages at all. Especially after they removed smartfiles.

      Just when MS good will was going up and they pull this too. This is ridiculous.

      Awful. Awful.

  9. Trong Kien, November 2, 2015 at 8:41 pm says:

    an extreme cut to storage? way to alienate both new and existing users. Now probably Google Drive is the way to go.

  10. Adam Fowler, November 2, 2015 at 8:43 pm says:

    Why not just put in a top end limit – your examples of users actually using your ‘unlimited’ service, then blaming them for having to make changes to everyone is nonsensical. It’s a great way to get rid of existing users, and push them towards other solutions – especially when people lose their automatically sync’d photos with the OneDrive app on their phone, in 12 months time.

    Note – I’m not a free customer, I have both personal and work subscriptions.

  11. C Reese, November 2, 2015 at 8:44 pm says:

    As an early adopter of OneDrive, this news is not only disappointing…. it is impossible to rationalize. 50 GB of iCloud storage is know cheaper than 50 Gb of OneDrive and for a Mac user (like me) there is no point in paying double for the same amount of storage.

    Great job in alienating OneDrive loyalists. I’ve purchased my 50Gb of iCloud storage and have already begun transferring files. You just lost a customer (and I am sure many more)

  12. Brandon, November 2, 2015 at 8:45 pm says:

    Here’s an idea, Office 365 should come with its own backup service.

    Oh and this is a ridiculous change, why clamp down this hard? Documents of today are larger and larger. Sharing pictures with family can be a huge event. Consumer cameras can be a modest 36MP, those digital negatives can eat storage fast.

    Google Drive and Dropbox still offer unlimited tiers, even if it is for ‘business’ for a modest fee a month.

  13. Tink, November 2, 2015 at 8:46 pm says:

    ***********! Pretty much sums it up

  14. Lucas Vitalli, November 2, 2015 at 8:47 pm says:

    Sempre utilizei da plataforma da microsoft, influenciando inclusive minha rede de contatos a utilizar o serviço em vez de outros como dropbox por exemplo, estas decisões me surpreenderam por parte da companhia e me deixam apreensivo quanto aos arquivos que tenho de backup (alguns com certa de 5 anos ou mais), gostaria realmente que a companhia voltasse atrás para não perder público como ocorreu com algumas decisões do xbox one por exemplo.

  15. Tink, November 2, 2015 at 8:48 pm says:

    *********** ! was the word that got blanked out…

  16. Tink, November 2, 2015 at 8:48 pm says:

    ***********.. was the word they blanked out…

  17. Tink, November 2, 2015 at 8:48 pm says:

    Rooster Suckers

  18. EShy, November 2, 2015 at 8:52 pm says:

    changing the free storage for current users and getting rid of the unlimited storage PEOPLE PAID FOR (yes, you made a statement about unlimited storage)?

    I guess you don’t want us to use OneDrive to back up our photos anymore.

    You are pushing us away to competing services and once your force users to do that they might abandon you altogether.

  19. Tink, November 2, 2015 at 8:56 pm says:

    To be clear no one abused the system, We were given unlimited storage, and expected MS to keep good on that promise. I am wondering why I should keep paying for that office subscription now. Google still has free office alternative correct.

  20. Andy A, November 2, 2015 at 8:56 pm says:

    Last night I just explained to 25 people how wonderful it was to have unlimited storage on OneDrive for use in keeping copies of all my pictures, family videos, documents, etc. in an off-site yet online environment and convinced most of those people to become Office 365 subscribers. I described how easy it is to keep my data synchronized. How comforting it is to know my data is secure and welcome in Microsoft’s cloud. Well, thanks to your outright stupidity, I have E-mailed them as of tonight suggesting they hold off and no longer consider purchasing the O365 product for its OneDrive benefits.

    This is classic bait-and-switch, plain and simple. Microsoft overpromised and under delivered here, period. There is no other way to slice it. Hiding profit-chasing under the guise of ensuring quality of service due to a small minority abusing the system may convince a 5 year old, but certainly not me.

    This decision is absolutely atrocious and leaves Microsoft with precisely ZERO competitive advantage against other cloud storage service providers.

    “Mobile first, cloud first”. Right, sure looks like it. Your Azure cloud and the datacenters that power it are supposedly so powerful and so capable that in an era where storage is cheaper than it has EVER been in the history of computing, you’ve decided to restrict anyone and everyone to quantities that in today’s world are nearly *USELESS*.

    OneDrive has been routinely billed as *THE* place for the storage of online media for customers. Be it music, video, documents, spreadsheets, etc. You even told us to upload all of our music so we could live stream it to our phones with a special Music folder! Now you’re all of a sudden trying to change your tune by claiming it was only ever intended for “Productivity” (read: small, highly compressible Word documents because we blew our service and revenue model due to improper due-diligence)?

    You can consider me a lost Office 365 subscriber, permanently. And I am a devoted Microsoft user who convinced his enterprise to sign a multi-million dollar Premier support contract that also holds an EA with SA on all of our products! You can bet I will ensure news of this bait and switch will spread like wildfire to any and all Microsoft customers I encounter.

    Pathetic. This is the “new” Microsoft is it? Very impressive. Off to Dropbox we go.

  21. Austin Loeb, November 2, 2015 at 8:57 pm says:

    Wow, this is scary, I guess I’m just going to have to move all of my photos to another service because while all other cloud services are increasing their free storage, Onedrive decides to decrease it. This is a huge step backwards. I was considering paying for extra storage beyond my 30gb free (with camera roll bonus), you can forget that now. This is NOT how you attract new users. Why punish free users because a couple people who pay for office 365 with unlimited storage abused the system?

  22. Jefferson, November 2, 2015 at 8:58 pm says:

    Bad move.

  23. James, November 2, 2015 at 8:59 pm says:

    Bad move. Punishing many people for a few who took advantage of “unlimited” storage. Maybe you shouldn’t have promoted “unlimited” storage.
    Back to Google Drive

  24. John, November 2, 2015 at 9:03 pm says:

    How do I get a refund on my time and effort to move photos and documents of your service onto a competitors? Where can I send an invoice for my time?

  25. Tink, November 2, 2015 at 9:04 pm says:

    How the F*** do you uninstall onedrive?

  26. Tim Sullivan, November 2, 2015 at 9:04 pm says:

    “Unlimited”: not limited or restricted in terms of number, quantity, or extent.

    With all due respect, nobody “abused” the system. Regardless of what they stored or how they stored it, assuming the content itself was within the terms of service, it is simply not possible to abuse a resource bound by no limit.

    My Office 365 subscription is getting canceled within the next 15 minutes.

  27. Rich Warren, November 2, 2015 at 9:07 pm says:

    This is the Microsoft that Satya Nadella is carefully crafting? Nothing says “Mobile First, Cloud First” like an online cloud storage solution that is *reducing* storage limits. This is 2015 is it not?

    Satya wants people to “love” Windows, not tolerate it. Nothing makes me want to love a Microsoft service more than knowing I paid for something that Microsoft is outright refusing to deliver. I have canceled my Office 365 subscription.

  28. sabilv, November 2, 2015 at 9:09 pm says:

    WOW because of some people you punish all your loyal users? please ban users who did that! not by decrease your amount of free storage and camera upload!

  29. Sheeds, November 2, 2015 at 9:14 pm says:

    How unprofessional of MS to use #OneDrive abusers be the excuse for cutting back the service for all. #youredoingitwrong

    Either target and limit the abusers – or own up and be transparent about the real reason (presumably $$$) that EVERYONE’s service has been cut back. Mind you, a service MS have promoted and positioned based on the earlier value proposition to customers.

    Subscribe to Office 365 = extra value, WP Camera Roll backups – extra value, Other Bonuses – Bonus value….all adding people’s OneDrive storage available….until today.

  30. Kevin, November 2, 2015 at 9:17 pm says:

    Such a bad move. It doesn’t make sense to reduce the free storage from 15GB to 5GB. I’ve been using onedrive from the earliest Mesh date and convince many of my friends to use it. Now it’s useless compare to other service. I’m moving to Dropbox. Go to the ****, Onedrive. You are killing yourself

  31. martymankins, November 2, 2015 at 9:19 pm says:

    I had to read this post several times to make sure I was understanding it right, specifically this part:

    “Free OneDrive storage will decrease from 15 GB to 5 GB for all users, current and new. The 15 GB camera roll storage bonus will also be discontinued. These changes will start rolling out in early 2016.”

    So as a current user, I have 30gb of storage today. Under the new changes in early 2016 (assuming February), I will lose 25gb of that 30gb. But to be nice, you will give me a 12 month grace period in order to move my files to another cloud storage service. Because, I have done nothing wrong nor did anything to abuse the system.

    But, I get a free one year of Office 365, which gives me 1Tb of space, to keep me around for another year.

    Which maybe by that time, you will have realized you screwed up and repeal all of the changes you just announced above.

    This is the new Microsoft?

  32. Joshua Timothy, November 2, 2015 at 9:22 pm says:

    Now that is a low blow Microsoft! Because of the malicious acts of a few, you take away all of our earned storage and then make us buy more in smaller increments at a higher price. You are hurting everyone, especially artists, designers, programmers, etc who depend on their cloud storage.

    A better solution would be to not take away storage from those who already have it and just change the policy here on out.

    I am close to 1tb of used storage and now I won’t have enough space to store my photos and office documents!

    I am a legacy user of onedrive(skydrive) and have been an avid supporter since the beginning. I have got my friends and colleagues to switch over from Dropbox, Google Drive, etc. Now I can no longer recommend One Drive to others because now the competitors offer a better deal. (Google Drive gives 15gb of storage and unlimited for photo) (Amazon gives unlimited storage for photos.)

    I hope you can rethink a better solution and meet your supporters half way! We realize that you need to make some changes to keep your business model, but there is no need to throw us under the bus and take everything away from us!

    Lesson to learn, don’t promise what you can’t support! You offered unlimited storage.

    By the way, camera upload was one of the most useful features. First you get rid of smart place holder files, and now camera upload.

    Please reconsider!

  33. Jung Lee, November 2, 2015 at 9:23 pm says:

    Wow, that’s a shocking difference and decrease in the offering. As a huge Microsoft fan this has just taken a huge chunk of my faith in this company’s practices. It doesn’t make sense to offer 10 TB of data for EVERYONE and then take it away because few people started using 75TB of data –> only about 8 times of a normal user that YOU offered to honor (well, actually unlimited, but mine had been saying 10TB for a long time now.) If you are going to make a promise for certain capacity, then make sure you CAN handle that load! Clearly, you weren’t capable enough to offer everyone the amount of data you promised, and now you’re backing down with some LAME excuse. This is a huge HUGE disappointment. I don’t usually speak out for stuff like this, but this has me raged. Granted, I don’t have more than 100GB of data and it probably will not affect me with my Office subscription, but this is huge setback for you, Microsoft, with the slowly improving reputation of your company. Just watch, everyone will be talking about this starting tomorrow, and your image will be destroyed by this retraction of a promise you made to tons of users. More of your future practices like this, I will be more than happy to take my business elsewhere.

  34. Tom Pearson, November 2, 2015 at 9:25 pm says:

    Bad business. Will immediately discourage all of my coworkers. Competitors have the edge will gladly pay them for better services options. Now that money grab is out I will find best competitive option. Thanks for finally showing Microsoft’s true colors. It’s been hiding all along.

  35. Owen, November 2, 2015 at 9:25 pm says:

    I guess the horse was put before the carriage and the horse caught up. But now instead of stopping the one carriage you’re blocking an entire thoroughfare…

    I’m not sure how to take this as I’ve been trying to support MS rationally for a while, but this is as they say, “*** backwards”. Definitely jumping ship on my cloud storage I stayed with the slower transfer rates for long enough.

    Most of this is as a disgruntled end user, but it’s no less true. Hopefully those that you drive away free up enough of the system for your team.

    • Owen, November 2, 2015 at 9:28 pm says:

      “Carriage before the horse…” **** 😛

  36. Brian Freeman, November 2, 2015 at 9:27 pm says:

    Just when OneDrive was heading in the right direction. Thought I was reading an April fools joke.

    We need multi terabyte plans so we can completely move to the cloud.

    The unlimited plan was a marketing trick gone bad. Now you have more bad press than you bargained for.

    Come out with realistic pricing plans and stick to them.

  37. Aziz, November 2, 2015 at 9:37 pm says:

    Are you try to kill yourself?
    Decreasing free storage from 15GB to 5GB is a MAJOR DRAWBACK!
    And discontinuing Camera Roll bonus is a DEAL BREAKER!

    Why do you suggest every Windows Phone user to backup photos on your service but you don’t give them space they needed?
    OneDrive will be another Microsoft’s junk.

  38. 1, November 2, 2015 at 9:39 pm says:

    I’m confused. Just what did you think was the definition of “unlimited”?

    If you have a problem at people using 75 TB, then why did you announced unlimited storage? Why are you now changing it to 1TB? Why not something reasonable like 10TB?

    Will Microsoft be making a way to transfer data directly to an alternative service, or will they be paying for the bandwidth overage fees my ISP will charge me when I download all my OneDrive data and upload it somewhere else? This could cost me $250!

  39. R Warder, November 2, 2015 at 9:40 pm says:

    Despite all the complaints here, one has to say that $1.99 / month to store 100GB photos/data securely in the cloud is still a great deal!

    I think the Office 365 Home deal is the best deal. Yes, sometimes you have to pay for something, but we’re talking coffee level money here.

  40. Faragondk, November 2, 2015 at 9:41 pm says:

    Onedrive is a service that is getting worse and not better. I have enough storage for my use, but I use the service less and less, because of constant annoying sync issues with my office files.
    Microsoft is doing with OneDrive as they did with Windows Phone, remove function after function that made Windows Phone cool and different from iOS and Android.
    I used to own a Lumia 920, I use iPhone and iPad today…

  41. Jeroline Suarez, November 2, 2015 at 9:41 pm says:

    So are you telling me that I have 30gb that I win with referral and you’re going to down my gb to 5gb? Let me tell you that you suck I was a happy user of One Drive until today and now I’m not using anymore you’re cloud.

  42. Sam, November 2, 2015 at 9:43 pm says:

    It’s pretty disappointing as it feels a little bit like a bait and switch.

    While I’m trying to keep myself from making a knee jerk decision, I’ve been lamenting OneDrive lately for it’s lack of features, speed, and the way it bogs down my computer but the service plans have been keeping me around.

    Dropbox is sounding like a nice alternative now due to its buttery smoothness and speed.

  43. Anonymous, November 2, 2015 at 9:43 pm says:

    This is really shortsighted of Microsoft. I have to believe the vast majority of users don’t use a whole lot of data, or even come close to what their max is.

    It’s important to be able to offer 15GB free, which puts Microsoft on par with competitors such as Google Drive. It’s also good marketing to have things like the loyalty bonus and the camera roll bonus. It gets people to start using the service and who cares about 30GB? That’s nothing for Microsoft.

    I completely agree with capping the accounts at 1TB though. OneDrive isn’t meant to back up full images of multiple PCs or 75TB of DVR recordings. 1TB should be more than enough for people’s documents, pictures, & music.

    • Anonymous, November 2, 2015 at 9:45 pm says:

      To continue my comments, since it got cut off:

      I don’t get why you don’t just contact people with more than their 1TB, tell them they have 3 months to get it below 1TB, and leave all the accounts that have 15-30GB for free alone. I just feel that this is going to **** off the majority of users who use the service in good faith to stop the small minority who take advantage.

  44. Aaron, November 2, 2015 at 9:44 pm says:

    I cannot believe this is happening right after they rolled out a new OS that has deep integration to this service and a new phone OS which will rely heavily on this service. I could engaging dropping the 15gb picture sync bonus but to go from 30gb free to 5 gb is JARING even for someone who isn’t paying for the service.

  45. Maria, November 2, 2015 at 9:44 pm says:

    I can’t believe Im being punished for the actions of others. Why not drop the storage for those who are abusing the service ? This is not good. As a faithful WP and One Drive user this is disheartening to know you would do this. I’ll take my services elsewhere if this is not revoked immediately!!!

  46. Joe H, November 2, 2015 at 9:49 pm says:

    What you’re doing is destroying OneDrive, and making it a far less viable option than you competitors. What are you people thinking? Your competitors offer multiple paid storage options, and you’re only going to offer one 50GB option?

    Goodbye and good riddance. I was thinking of paying for extra storage but now I’ll take my business to Dropbox.

  47. Albert, November 2, 2015 at 9:49 pm says:

    Hi,

    As a loyal users of OneDrive since the first day. This is a big let down. The current onedrive is not perfect. In fact until today I have still have problems with files not syncing or refuse to sync once in a while. But still, I stick with Onedrive.

    Microsoft should not penalize the normal user and long time user who do not abuse the system. For those who do abuse, please do take action but please do not have policy in one stroke whack everyone.

  48. DBS, November 2, 2015 at 9:51 pm says:

    Ok this is very simple, Microsoft. You have two options:

    1 – You keep these plans, specially the cutting of 15GB to 5GB of free storage, and I’M OUT and moving all my stuff to Google Drive; or

    2 – You rethink this really really really stupid decision of punishing everyone because a few were idiots, and I’ll keep using your services.

    This is a “battle” that you can’t really hope to win. If you go ahead with this, I will simply abandon your services. And I’ll incentive and take along with me as many people as I can (starting with my entire family).
    You’re not granting me the “privilege” of using your services. *I* am the one granting you the privilege of having my patronage. It’s users that keep your business alive, not the other way around.

    So think well about this. Without users, you might as well kiss your cloud services goodbye. Because what isn’t lacking out there is offer. From Google to Dropbox, to Mega to a ton of other cloud services. You are NOT special, Microsoft. OneDrive is NOT special.
    You would do well to remember that.

  49. Chaitanya, November 2, 2015 at 9:52 pm says:

    It was just 12 hours ago that I was explaining to my colleagues how OneDrive provided a superior experience when compared to Google Drive and Dropbox. I am using the free usage right now and I was just about making my mind to get the Office 365 for lifetime and share it with my family for its unlimited storage capabilities. I never intended to abuse it by storing terabytes of data but just considered it to become a safe haven for all my RAW photographs are other important files.

    Now you screw your loyal users by taking away 10gb of free capacity and other goodies and capping the Office 365 limit to 1TB, I simply don’t trust your team enough to believe that you are going to honor that as well, though that may have been sufficient for my use cases.

    Everyone who was reading this blog post, this is a reminder that Microsoft was able to determine that these users who abuse the service were weeded out as OneDrive store your precious data UNENCRYPTED and they have the right to access the data without your consent (read their data policy), so I suggest we look for alternatives to this non sense.

    I am not so sure if I want to get that Yoga 900 or the Lumia 950 XL anymore. Microsoft CANNOT be TRUSTED. Yet again!

  50. Chaitanya, November 2, 2015 at 9:54 pm says:

    It was just 12 hours ago that I was explaining to my colleagues how OneDrive provided a superior experience when compared to Google Drive and Dropbox. I am using the free usage right now and I was just about making my mind to get the Office 365 for lifetime and share it with my family for its unlimited storage capabilities. I never intended to abuse it by storing terabytes of data but just considered it to become a safe haven for all my RAW photographs are other important files.

    Now you screw your loyal users by taking away 10gb of free capacity and other goodies and capping the Office 365 limit to 1TB, I simply don’t trust your team enough to believe that you are going to honor that as well, though that may have been sufficient for my use cases.

    Everyone who was reading this blog post, this is a reminder that Microsoft was able to determine that these users who abuse the service were weeded out as OneDrive store your precious data UNENCRYPTED and they have the right to access the data without your consent (read their data policy), so I suggest we look for alternatives to this non sense.

    I am not so sure if I want to get that Yoga 900 or the Lumia 950 XL anymore. Microsoft CANNOT be TRUSTED. Yet again!

  51. Tony, November 2, 2015 at 10:07 pm says:

    It’s ’cause of overselling. You just cant offer “unlimited” to all your paid users. Even for “small number” of them, who use those “unlimited” storage. Don’t blame them, blame yourself. But that’s OK capping upper limits to 1TB. I don’t understand why you capping 30-50GB to 5GB. You can’t afford it either, aren’t you?
    People just will move to other services, and left only DOCX and XLSX files with you. For some time.

  52. Tony, November 2, 2015 at 10:09 pm says:

    There are two questions:
    1) will loyalty bonus remain? There are now words about this bonus there or in OneDrive Changes FAQ.
    2) will referal bonus remain? As well there are no words about this bonus.

  53. Tink, November 2, 2015 at 10:10 pm says:

    No one abused the service they used what was offered, it’s MS abusing everyone that wanted to use onedrive.

  54. Oi, November 2, 2015 at 10:11 pm says:

    Wow! I’m done! Bye.

  55. JV, November 2, 2015 at 10:12 pm says:

    Alright Onedrive, I am going over to Google Drive. I have been here since beta and been using Onedrive has been my primary storage with all my school content. Now I have a sour taste in my mouth. Will avoid future offers because I will probably get screwed again!

  56. Antonio de la Iglesia, November 2, 2015 at 10:13 pm says:

    I cannot believe this. Hear the users and roll back for your own sake.

  57. StefeBear, November 2, 2015 at 10:14 pm says:

    Very disappointing news from Microsoft/OneDrive that you are not only removing the unlimited, though I can certainly understand the reasoning behind that and think it fair. But reducing the free stuff from 30GB to 5GB.. TERRIBLE. Are you going to remove the old “Loyalty” bonuses as well?

    Maybe now Google will write a windows all for Google Drive backup and get more customers from Microsoft Services?

    What’s the likes of a Dedicated Windows and Windows Phone user meant to do for Photo Storage..
    Oh I know.. Pay for Office 365 (something I never use at home) to get 1TB of storage online from Microsoft.

  58. Austin, November 2, 2015 at 10:15 pm says:

    I’m practically in disbelief – I thought the idea was to bring customers into the Microsoft ecosystem? I have a Windows phone, tablet, and desktop. Syncing files between the three is impractical without the cloud, and I definitely have more than 5 GB of content. 5 GB? Correct me if I’m wrong, but looks like we are heading back to 2008. I am not going to pay $24/year to keep the same service when it is available free somewhere else. I guess I’m going back to Google

  59. BigChaps, November 2, 2015 at 10:17 pm says:

    Well, so much for that…. after racking up loyalty bonuses, enthusiast bonus, Groove Music Bonus and now you want to take it all away. Not enough room for photos, not enough room for music, let alone both..

    Why would I stay, why would I sign up at all? For a service that touts Cloud first, you will now have the worst cloud storage offering and we be completely incapable of providing the service you were implemented to do. Worse still, you have lost the trust of a loyal band of followers…

  60. Bret, November 2, 2015 at 10:20 pm says:

    Ouch. I’m a MS fanboy through and through, but this is one of the worst marketing blunders in recent memory. It’s one thing to realize that your offer of unlimited space might be too generous. It’s another to kill it (along with other popular options), hamstring what’s left, and top it all off by referring to the moves as a “pursuit of productivity and collaboration”. Because nothing says “productivity booster” like a feature-gutting announcement made at 9PM on a Monday night in November.

  61. jared Ropelato, November 2, 2015 at 10:20 pm says:

    Paul Thurrott already told everyone to jump ship for dropox. First it goes from great to just ok, and then they betray customers. Nice move guys. Makes sense, WP is dead so they don’t need to offer back up anymore as an advantage and they would rather use servers for online document collaboration. This is just them getting out of the business.

  62. Warpath, November 2, 2015 at 10:21 pm says:

    Get ready to lose lots of customers. You guys messed up bad and you deserve what will happen.

  63. Jon, November 2, 2015 at 10:23 pm says:

    Microsoft, do better next time. We thought you had changed.

  64. JV, November 2, 2015 at 10:24 pm says:

    You have lost my loyalty with this announcement. Microsoft is clearly forgetting that they have many competitors in cloud storage field in addition to losing loyalty and trust of existing consumers. If Office 365 users are abusing the system, punish them! Why punish us who are using less than 50GB of data

  65. MC, November 2, 2015 at 10:24 pm says:

    Ok, I see.

    * Breaking not-yet-fulfilled promise of unlimited paid plan.
    * Using non-relevant dummy reasons (75TB argument is not relevant for 30 -> 5GB decrease).
    * Drastically lowering free plan.
    * Breaking promise from windows devices’ marketing materials.
    * Price increase for standalone paid plans (for the same $1.99 amount giving just half of the paid space (50 GB instead of 100 GB, so for 100 GB it will cost 500%, for 200 GB it will cost 250% of the original price as the user is required to buy Office 365 plan).

    And the Business/Enterprise promise of unlimited storage is still not even started rolling out yet even it is basically a year after being promised and announced with big halo. This halo is linked with bogus reasoning as well (need to announce at least 12 month in advance, this is not relevant as it is not a breaking change).

    This announcement and the recent announcement of deeper integration of Dropbox in Office does not smell to be independent.

  66. JV, November 2, 2015 at 10:26 pm says:

    You know what? If you guys are actually going with this, I am going to pay $1.99/mo to Google for their 100GB storage.

  67. Kevin, November 2, 2015 at 10:28 pm says:

    This is horrible news.

    Force everyone not running Windows 8.1 to use OneDrive in the least convenient way by removing placeholders, then do away with one of the greatest reasons to have an Office 365 account?

    I am not only a podcaster, but I do some video and photography work for clients from time to time and have only accumulated 1.5TB including my own personal files that I have uploaded off of my machines.

    I can understand clamping down on those who are abusing the system much in the way that people using their mobile data plans for dozens of GB of mobile data, but to drop everyone down to 1TB instead of the 10TB tier users see before they go over? That is just ridiculous.

    I wonder which service will read this and offer to get this bad taste out of customers mouths you have placed here this evening.

  68. Blair, November 2, 2015 at 10:28 pm says:

    Change back to 1tb from unlimited is understandable. Changes to the free allotment is ridiculous.

  69. Anonymous, November 2, 2015 at 10:32 pm says:

    but why

  70. David F., November 2, 2015 at 10:35 pm says:

    Why aren’t you just putting a cap on storage space at 2TB or so? Why are you punishing every OneDrive user, including the free ones, for the actions of just a handful of people that abused the system?

    And why are you getting rid of the Camera Roll bonus? It’s almost as if you WANT everyone to head to rival services en masse!

    Quit punishing everyone for something that only a few people did!

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