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[–]kittenbeautyLipstick Queen[S] -29ポイント-28ポイント  (33子コメント)

I don't see how returning a cracked product is bad. If the price of returns is in the product, I'd totally exchange mine without skipping a beat. I paid however much money for a product, not to be left with a broken product.

[–]likeyoungvolcanoes_all matte everything 29ポイント30ポイント  (4子コメント)

If it cracked because of your own actions (like you dropped it) it shouldn't be on the store to replace it. That's what my example meant. If it's a product you like and you cracked it, there are ways to fix it.

[–]madreofdragons 22ポイント23ポイント  (8子コメント)

You'd return a palette that you purchased in good condition and then dropped and cracked?

[–]botnan 35ポイント36ポイント  (16子コメント)

But if it's your fault it's cracked why should the store pay for it?

[–]PettyBoop 17ポイント18ポイント  (1子コメント)

People like you are the reason good return policies get taken away. Can't abuse the system forever, darling. You are technically owed nothing.