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[–]kn0thing[A] -152ポイント-151ポイント  (246子コメント)

Yeah, about my behavior....

I was stupid. I’d been talking with mods all day on subreddits I thought were restricted (only approved submitters can post, but anyone can view), not private (only approved people can view) and based on all the positive feedback I’d gotten, thought the tide was turning with the entire reddit community. And then I made glib comments that were on public subs in a bad attempt to be playful and have since edited the worst offender to acknowledge how stupid it was and remind myself to not be that dumb again. Ultimately, to 99% of our users, my comment history just showed a guy being stupid, and I’m sorry for that.

[–]PhantomandaRose 429ポイント430ポイント  (154子コメント)

u/kn0thing there seems to be a long pattern of unprofessional behavior from the admin team. I understand that your policies state you cannot comment on why employees are fired, but so far I have heard of three stories that bother me:

  1. u/chooter is obviously the first one. I have not seen a single person speak ill of her. She seems to have been an integral part of the community, and iirc she claims she was not given a reason for being fired.

  2. u/Dacvak claims he was fired for having cancer. What bothers me most about this is that he was allegedly jerked around regarding his employment status.

  3. This story suggests your team recruited someone to work on a project, then soon after kicked him to the curb. He allegedly quit his job, risking his livelihood, to work for reddit. Then, when your team changed its mind, your team allegedly kicked him out.

Obviously no one can prove the reddit admin team did anything wrong here, but your attitude obviously skews public opinion against your team.

I personally take issue with companies that mistreat its employees. From the outside looking it, it appears reddit is a company that doesn't really know what it wants to do. It appears like your admin team just discards employees it gets tired of without any compassion for how losing their job and livelihood will personally affect them. I get the sense that your admin team has a "fuck you, I got mine" attitude with regard to its userbase, its moderator volunteers, and its own employees. I do not think I am the only person who feels this way.

What can you and your company do (not say) to ease my concerns that reddit is a good company to its employees?

[–]BaneWilliams 146ポイント147ポイント  (11子コメント)

I'd like to double up here and state something on the matter of public resentment for /u/ekjp particularly due to this:

it appears reddit is a company that doesn't really know what it wants to do.

I've met, interviewed, and researched hundreds of CEOs from all manner of companies around the world (Most in the Tech, IT, Videogame spaces), and all the truly successful ones, behind the great companies, all share one thing.

Vision

They're usually fairly public about their vision too. Good CEOs are releasing modifications and upgrades and products and services that people didn't know they needed, but then fell in love with. What seems to be a pity about Reddits current CEO is that the most visionary seeming addition to come out of her is /r/TheButton

So with that in mind, what is her vision for Reddit? It really seems to be just optimising, monetising, and waiting for some kind of buyout (especially now competitors are growing and gaining traction). Basically, it reeks of every VC oriented person I've ever met.

[–]Quouar 17ポイント18ポイント  (8子コメント)

It seems to me that the "safe spaces" announcement that came several weeks ago and the banning of FPH a few weeks later are pretty clear statements of vision. Reddit is being changed by these actions, and that seems to be exactly what you're describing as what a CEO is supposed to do.

[–]BaneWilliams 48ポイント49ポイント  (5子コメント)

See, this is where I disagree. That action to me is a stereotypical action of a company trying to court buyers. This isn't me being a pessimist, so much as I've seen pretty much that exact thing happen over and over again by companies when they are cleaning house trying to make it look good for inspection.

It didn't really change anything, those sub reddits still exist (with numbers attached or slight name variations), with many of them having more members than before they were banned in the first place. Thing is, people saw Reddit take action, and for most that's all they wanted.

[–]billndotnet -2ポイント-1ポイント  (4子コメント)

By court buyers, I think you mean 'reduce or eliminate potential sources of liability.'

[–]BaneWilliams 3ポイント4ポイント  (1子コメント)

I didn't down vote you (I don't down vote those I disagree with), but no, no I don't.

[–]billndotnet -2ポイント-1ポイント  (0子コメント)

Why do you hate America?

Edit: C'mon, that was funny.

[–]tau-lepton -1ポイント0ポイント  (0子コメント)

Except for sharing the vision.

[–]MoreOfAnOvalJerk 0ポイント1ポイント  (0子コメント)

To me, those things feel more along the lines of a reactionary policy than a policy guided by a long-term vision.

[–]kn0thing[A] 49ポイント50ポイント  (136子コメント)

We don’t talk about individual employees out of respect for their privacy, but I understand the perception.

Just like reddit is nothing without its users, reddit inc is nothing without its people.

Here's the internal email I sent to the company this morning:

Just like we owe reddit users (from default mods all the way to casual lurkers) more transparency and accountability, we also owe you as members of team reddit.

So, in the spirit of not just talking about shit. I’m going to do something about it.

If any of you want to schedule a 1:1 with me this week (after today), just grab a slot on my calendar anytime from 9a to 7p -- I’ll be here in the office. You can use that time to AMA or just tell me all the things I need to know about this company, the community, or whatever you want.

I know this was a really hard weekend for you and there are a lot of lessons we’re taking away from it, but I’m working on very meaningful changes that will put this company in the best position for success.

I love this company and this community, but I haven't been a very good steward lately. This must change. This will change.

[–]dogepenguin 195ポイント196ポイント  (48子コメント)

Honestly Dude, You and some Admins Should Host an AMA in /r/iama right now. It's gonna be a shitstorm, but it's gonna be a shitstorm regardless. What we want is proof that the administration understands what the website is, and can participate in it. There is no better format for that than an AMA. Just get it over with, it might be your last chance to salvage this.

[–]kn0thing[A] 39ポイント40ポイント  (13子コメント)

OK. Still getting through all these comments, but OK.

[–]Okichah 92ポイント93ポイント  (4子コメント)

Oh, no.... If only there were some mod tools to help you sort through the comments.

Maybe in a few months. /s

[–]GnarlinBrando 24ポイント25ポイント  (0子コメント)

That isn't even a mod tools thing. It applies to every single user. Powerusers need it all the time, people doing AMAs need it, people who's pic winds up on the front page need it. As the site has grown the core features have not scaled with it.

[–]AnOnlineHandle 0ポイント1ポイント  (1子コメント)

Tools can't help you read comments faster, and reddit lays them all out in the order you got them?

[–]Okichah 2ポイント3ポイント  (0子コメント)

Search comments. Filter by subreddit. Regex a filter for swear words, comment length, keywords, ya' know stuff to help read the 10k plus comments you get when your a mod or admin.

Maybe you dont want to order by time received. Maybe sort by relevance, Levenshtein Distance is pretty cool. Maybe sort by user comment score, or by a mod status or mod's tenure.

[–]FrogMasta25 30ポイント31ポイント  (1子コメント)

Also, and not to be a dick to you, but please don't delete comments or shadowban users that are rude during an AMA. Part of what an AMA has that brings value is the ability to ask anything with no boundaries. I am not saying allow people to say they will murder you (not cool), but allow people to ask anything.

I get that it would be nice to remove all comments you don't like seeing, but it gives people a place to say them. By removing them, you give them more credence and validity.

The timing of the departure with Jesse Jackson AMA was unfortunate, mainly because there are many of us here that saw the insulting and degrading Ann Coutler one where she was truly attacked in personal ways with no admin reaction and then read about how Reddit may change its AMA format because Jesse Jackson wrote things that he now regrets and had a few questions (like the polite but not too appropriate question about what his relationship with his illegitimate daughter is like).

[–]billndotnet 14ポイント15ポイント  (0子コメント)

But controversial people need to understand that they're going to get those kinds of reactions. Jesse Jackson is a lightning rod for race issues, and is certainly no angel. Likewise for Ann Coulter, who's a lightning rod on any issue where it's possible to take an extreme position that will anger people. That is both the awesome and awful of the AMA concept. I'm not saying it's right for people to make personal attacks, but if it's not an AMA, it's Rampart.

[–]eggswithcheese 7ポイント8ポイント  (0子コメント)

And put it in q&a sorting mode, eh?

[–]M3g4d37h 2ポイント3ポイント  (0子コメント)

I hope you are being earnest in all this. It'd be a shame to see reddit become the millennial myspace.

[–]jamin_brook 0ポイント1ポイント  (0子コメント)

Still waiting on that AMA.

[–]Montahc 3ポイント4ポイント  (0子コメント)

I think that they maybe should wait a week or so. Give people some time to get the bile out of their systems and get down to the actual underlying issues.

Edit: not get the bike out of their systems.

[–]kn0thing[A] -17ポイント-16ポイント  (31子コメント)

We're effectively doing it on r/announcements right now.

edit: OK, we're a bit busy right now, but I'll do a proper one.

[–]dogepenguin 56ポイント57ポイント  (1子コメント)

Effectively sure, but not officially. An Actual AMA might allow good questions and answers to rise to the top, rather than a whole barrage of unrelated hate-mail and shit. I'm complete serious when i say i believe the Reddit community might be a bit more accepting of you when you come to greet them on "Their Turf", rather than one of the admin subbreddits. An official AMA Would give a lot of positive image, I think.

[–]dogepenguin 20ポイント21ポイント  (0子コメント)

You really should do the /r/IAMA. If you have some trust in your users, You should meet them on their grounds, you know?

[–]digitalwanderer 16ポイント17ポイント  (0子コメント)

You should get Victoria to help with it, she's really good with that sort of thing.

[–]cullen9 10ポイント11ポイント  (2子コメント)

how many people know to look in /r/announcements?

Honestly if you do it in r/ama then more people will see and less people will think you're trying to hide in a sub that updates around 3-4 times a year. or what about sticking the apology thread to the top so everyone can see it?

[–]ilikebison 3ポイント4ポイント  (1子コメント)

While I can understand that they are doing a lot here on r/announcements right now, I will be truthful and say I didn't think to ever once look at this sub until r/Blackout2015 linked to it.

[–]cullen9 2ポイント3ポイント  (0子コメント)

Honestly judging how they are picking and choosing the same questions, so they don't have to say anything new or answer actual questions I doubt they will do an ama.

[–]thistokenusername 6ポイント7ポイント  (1子コメント)

I think you'd get better/interesting questions on an AMA

[–]Dani_Californication 9ポイント10ポイント  (12子コメント)

If you want to get some goodwill back from the reddit community just pop over to /r/movies and comment about how much you love Interstellar, Fight Club, or The Dark Knight.

Submit some interesting trivia like "TIL Leonardo DiCaprio cut his hand during a scene in Django Unchained but still did not stop acting" and you'll have these users eating out of the palm of your hand

[–]weevil_boy 1ポイント2ポイント  (0子コメント)

I heard he just found a copy of Battletoads in his mom's attic!

[–]Finnecas 1ポイント2ポイント  (0子コメント)

Ah, the under appreciated gem gambit. Can't fail.

[–]kn0thing[A] -41ポイント-40ポイント  (9子コメント)

That seriously was an amazing scene in Django, but I couldn't help but feel that movie started out as a "Jamie Foxx movie" but by the time it got through final edits, it was a "Christoph Waltz movie" -- or was that just me?

[–]dangerdark 44ポイント45ポイント  (2子コメント)

"How do you do, fellow Redditors?"

[–]Muronelkaz 7ポイント8ポイント  (0子コメント)

Waltz needs his own movie where he plays every character in it.

[–]Splendor78 0ポイント1ポイント  (0子コメント)

I don't know. I always remember it as the Kerry-Washington-looks-real-good-riding-a-horse movie.

[–]Dani_Californication 0ポイント1ポイント  (0子コメント)

Well for some reason this comment annoyed people but I agree. Waltz was good, but Foxx had very little to do in act 2 (most of the stuff at DiCaprio's farm). The reason for that makes and was written into the movie fine, but it was an odd contrast between Foxx's prominence in act 1 and 3.

I also think it's one of my favourite roles from Leo

[–]sputs99 5ポイント6ポイント  (0子コメント)

Popcorn tastes good.

[–]GnarlinBrando 0ポイント1ポイント  (0子コメント)

Please, even if it takes a day or two, do the AMA. Get the whole team, send invites to all the major mods, make public announcement beforehand, set up clear rules and expectations about what you will and will not talk about, and go for it.

[–]1millionbucks 0ポイント1ポイント  (5子コメント)

Please distinguish all your posts so people browsing for your replies can do so more easily.

[–]raldi 6ポイント7ポイント  (1子コメント)

Just mark him as a friend.

[–]1millionbucks 2ポイント3ポイント  (0子コメント)

I'll mark you as a friend :D

[–]RandomSnapzuUser 0ポイント1ポイント  (0子コメント)

Just follow him through his user profile. Hopefully this isn't considered brigading.

[–]sirbruce 0ポイント1ポイント  (0子コメント)

How am I supposed to participate there when you guys banned me from posting there because I dared to suggest that 90 minutes notice before a planned downtime was not really enough time?

[–]TheStarkReality 0ポイント1ポイント  (0子コメント)

Honestly I really don't think an AMA is the best idea. By nature, it's only going to turn into drama, rather than being helpful.

[–]thistokenusername 49ポイント50ポイント  (21子コメント)

Please have yourself or /u/ekjp do an AMA for users, not just reddit employees.

[–]theophilus153 19ポイント20ポイント  (18子コメント)

That would be awesome.

It would be nice to have regular (weekly?) AMA's from the admin team. That would really help the users get to know the admins.

[–]thistokenusername 28ポイント29ポイント  (17子コメント)

Yeah. One admin a week or something to talk about what they do.

[–]kn0thing[A] 8ポイント9ポイント  (16子コメント)

Good point. This is something I miss from the old days -- having admins as regularly presences on the site -- which has obviously become much harder now that we're so so so much bigger. But there's a way to do this.

[–]thistokenusername 8ポイント9ポイント  (1子コメント)

Great. Apart from you and a couple others, I don't know what the admins do (apart from scheming to commercialize the site 😉), and it would be a central point to learn about the developments of the week.

[–]honestbleeps 5ポイント6ポイント  (2子コメント)

This is something I miss from the old days -- having admins as regularly presences on the site

Be careful here.

a good engineer doesn't always make a good public facing communicator. I think you've been around the block long enough to know that the venn diagram of the two is not flattering.

[–]tau-lepton 9ポイント10ポイント  (0子コメント)

His current approach seems to involve Scotch and coming up with ideas like Video IAMAs (AKA a video recorded interview), then firing people who point out that it's a shit idea.

[–]agyl 0ポイント1ポイント  (0子コメント)

That might be true in lot of instances but if you were on reddit like around 2009 to 2011, reddit had like 4 engineers or so. They were communicating much better than the current admins.

They are typical engineers and they are awesome. If they were still part of reddit, I'm kind of sure the shit storm that happened last weekend might not have happened.

[–]tartle 6ポイント7ポイント  (8子コメント)

Will this include Ellen Pao?

A "small minority" of users swung opinion poll against her. She is doing a good job of swinging opinion back, but she probably needs to be more engaged as a person.

I know it isn't an easy ask. But you are trying to encourage other celebrities to engage more. And you are trying to push some changes top down on a community that grew bottom up.

[–]FerretHydrocodone 5ポイント6ポイント  (0子コメント)

200,000 of the most active, content creating users isn't small. It's the majority of people who provide reddit with what the people want. Without them, reddit is nothing.

[–]hardolaf 7ポイント8ポイント  (5子コメント)

With that lawsuit of hers, the community still hates her.

[–]GnarlinBrando 7ポイント8ポイント  (3子コメント)

It's not just the lawsuit, but yeah, plenty of people dislike her for reasons outside of her current role on reddit.

In all honesty everyone should see that it probably wouldn't be a good AMA for her, but doing it anyway, and staying calm, would show a lot of spine.

[–]Algernon_Asimov 3ポイント4ポイント  (0子コメント)

But there's a way to do this.

There certainly is.

Way up there in the OP, /u/ekjp mentions "We’re also going to figure out the best way for more administrators, including myself, to talk more often with the whole community." Why not just participate? Be users of your own site. Both of you. All of you. Be familiar presences on reddit, rather than just occasional visitors from Corporate World.

This is one of the biggest internet sites in the world. It's "the front page of the internet". Why wouldn't reddit employees be users of this site, just like millions of other people? Eat your own dogfood.

Make it part of their job description to spend at least half an hour every day on reddit, reading and commenting.

[–]PaperLuigi3 -1ポイント0ポイント  (0子コメント)

How about appointing modmins? Part admin, part mod, paid partly as much as an admin, working part-time. But no NDA, no secrecy. These people need to have been mods first, people who started with a sub from the beginning and helped build it. The first admins built a thriving community and were eventually replaced or shifted attitudes. Changing an attitude that still works is like brushing your teeth with kiwi hair because a new study says it's better.

If you make sure that the modmins have an attitude of growth with the community, and you check the admins with the community before decisions are made, the profits will come. Digg died because it put profits before people. Facebook is struggling because it put profits (advertisements upon advertisements) before people. How can Reddit survive those odds without altering the course?

[–]gdmfr 11ポイント12ポイント  (0子コメント)

"dissenting employees, please come and give me cause to fire you" -/u/kn0thing

[–]presidentparrot 10ポイント11ポイント  (1子コメント)

Mate, the guy with cancer must be addressed with something more than, "we can't talk about individual employees". Get permission from the guy to talk about it, whatever, this is something I don't think you can shove under the rug.

[–]tau-lepton 8ポイント9ポイント  (0子コメント)

Especially when /u/Dacvak was giving an IAMA which was abruptly ended and removed. He was more than willing to share.

[–]yoitsatrap 8ポイント9ポイント  (0子コメント)

I think that 1 on 1 meetings with admins are a good idea that hopefully will lead to some real feedback from them. But since 23 admins have left(for whatever reason) in the last 9 months, I wonder if Reddit is losing most it's internal perspective. Reddit losing 23 people in 9 months has to mean something since only 38 admins have left total since 2005.

[–]CuilRunnings 31ポイント32ポイント  (37子コメント)

reddit inc is nothing without its people.

You are the first admin to say "people" as opposed to "mods" or "power users." I think you get it, the way that the rest of your team doesn't, but you're following the herd too much. You lost your way.

[–]Mason11987 1ポイント2ポイント  (0子コメント)

I have never once heard a reddit admin say anything like "reddit inc is nothing without it's 'power users'". Especially since that phrase doesn't really have meaning on reddit.

Have you ever actually seen an admin say that?

[–]Cacafuego2 4ポイント5ポイント  (0子コメント)

I don't really get how this addresses his point. If anything it seems like it supports it. It's a small company of 65 people - an email saying that people can schedule a 1:1 if they want to actually communicate just seems like it reinforces the idea that you guys don't NORMALLY talk to each other and have a dysfunctional relationship.

And that's the point - the general perception to the outside world, especially after events like these, is that Reddit is not only mismanaged but is becoming steadily more and more of a poisonous place to work.

[–]solidwhetstone 17ポイント18ポイント  (5子コメント)

I appreciate that you're doing this for your people Alexis. I'm still burned out on reddit moderation- but I'll hang out to see if anything changes.

[–]eggswithcheese 6ポイント7ポイント  (1子コメント)

For those who don't know, this is the user who formerly modded /r/CrappyDesign

[–]Some_Asian_Kid99 5ポイント6ポイント  (0子コメント)

To add on, he is also the mod who tried shutting /r/CrappyDesign down permanently (and temporarily succeeded) in protest against Reddit's administration.

[–]noobit 5ポイント6ポイント  (0子コメント)

This must change. This will change.

You can convince me of this, right here and now, by giving us a straight answer to why the vote totals were removed.

If it really was to eliminate 'misinformation,' the order of magnitude (1000's of votes? 10's?) was way more important than the few digits at the end. Yet now we're basically blind to vote totals, and the general trends of brigades, manipulators and the like.

But more concerning was the way this was handled. To this day we haven't gotten a straight answer to the technical reasons for the removal, and if that doesn't change today, I have no reason to believe anything else has.

[–]thesweats 2ポイント3ポイント  (0子コメント)

You can't comment on anything regarding individual employees. I fully understand that.

Yet the stories are out there. Chooter was sacked by you without giving her a valid reason. Dacvak was tossed around by Ellen while recovering from cancer. Ellen was promoted from interim CEO to CEO without as much as a vote.

To the outside world it looks like management by throwing the dice. And the way you treat your people says a lot about your company.

Can you defend for yourself the choices that were made here?

[–]sinsyder- 10ポイント11ポイント  (1子コメント)

You just fired the most high profile and well liked employee reddit has ever had last week for reasons that are likely unknown to the other staff. You ain't buddies Micheal Scott.

A teenager managing a Subway restaurant would have handled the simple task of terminating an employee better than you have. Stunning stuff.

[–]lukien 2ポイント3ポイント  (0子コメント)

Man reading this made me laugh way more then I should of, but the truth it very well is lol.

[–]redalastor 3ポイント4ポイント  (0子コメント)

We don’t talk about individual employees out of respect for their privacy, but I understand the perception.

Actually the underlying question which you can answer is "Why isn't the role that was filled with Victoria filled anymore?"

[–]PhantomandaRose 1ポイント2ポイント  (0子コメント)

I understand the limitations you've placed on yourself, so I appreciate the gesture of sharing your internal memo. It doesn't really eliminate my reservations about reddit, but I'll accept it as probably the most reasonable thing we'll get and move on. Thanks.

[–]odedbe 1ポイント2ポイント  (0子コメント)

I understand respecting the privacy of employees, but couldn't you made a post saying something like "We regret to inform you that Victoria will be leaving our admin staff next week, we wish her well in whatever she ventures in next. We understand that this will cause problems in IAMA in the following time afterwards, we've created a team to replace her and help the mods with the upcoming AMAs." all of this is information you've already divulged. It could have come one week earlier saving you a lot of bad face for firing a well loved, known and valuable member, surprising the community in the middle of an AMA.

[–]Dustinss5 1ポイント2ポイント  (0子コメント)

I love this company and this community, but I haven't been a very good steward lately. This must change. This will change.

So the long history of Reddit mistreating employees will stop? Or are you going to fire the only personable admins you have left? I swear the woman you fired was the only one with any PR experience or, for that matter, common fucking sense.

[–]Gnomish8 1ポイント2ポイント  (0子コメント)

If any of you want to schedule a 1:1 with me this week (after today), just grab a slot on my calendar anytime from 9a to 7p -- I’ll be here in the office. You can use that time to AMA or just tell me all the things I need to know about this company, the community, or whatever you want.

From a manager to you, here's a tip, you should always have an open door policy. I realize that shit needs to get done, and there's work to do, and you're not always going to be available, but limiting 1:1 time with your people is absolutely the most damaging thing any superior can do to morale. Your subordinates should know that you are there for them. Without a team, you've got nothing.

Like I said, I get it, you're busy, but you should never be too busy to help the people you're in charge of. Make time for them, not just this week, but here on out.

[–]xtagtv 0ポイント1ポイント  (0子コメント)

We don’t talk about individual employees out of respect for their privacy, but I understand the perception.

What about the AMA where your previous CEO tore into some guy going into all the reasons where he was fired? Why was that ok, and this isn't?

[–]jamin_brook 0ポイント1ポイント  (0子コメント)

I love this company and this community, but I haven't been a very good steward lately. This must change. This will change.

Get. Your. Shit. Together.

I cannot believe that you and Ellen are being so wishy-washy about this. The apology was insincere as have every single one of your and Ellen's comments in the past 24 hours. I'm yet to find something in your comment history that demonstrates that you are 1) actually sorry or 2) actually have a plan in place to do anything.

[–]Erisianistic 0ポイント1ポイント  (0子コメント)

Can you comment on how Reddit got to this state? Where the CEO is admitting promises have been broken for years, and sudden drastic seeming changes were incredibly poorly communicated? Where your users basically revolted for a little bit?

I've been following your more recent comments... you sound like an actual person, maybe a little over your head, but trying; Instead of a corporate-speak PR flack. I, for one, feel much better about this style of communication, and thus better about the state of Reddit in general.

[–]the_eric 0ポイント1ポイント  (0子コメント)

We don’t talk about individual employees out of respect for their privacy, but I understand the perception.

That's such bullshit. No one is asking you to put a random person on blast. People want you to comment on the employees that have commented on you. Fuck off.

[–]halfar -4ポイント-3ポイント  (0子コメント)

senpai, we're gonna need a montage of you doing goofy shit at our behest. Like, new wardrobe, crossfit, all that.

basically, this doesn't end until we see you dancing with double dick dude in a dress.

[–]redditmodssuckass 2ポイント3ポイント  (0子コメント)

What do you mean? u/kn0thing, the chairman, is responsible for atleast half of the unprofessional and childish behavior.

[–]MustacheEmperor 1ポイント2ポイント  (1子コメント)

To anyone who has worked in tech startups this stuff is not surprising. Brilliant innovators are not usually brilliant leaders. One of the reasons Ellen is making substantial changes is because she is the only one who has worked in grownup land.

Edit: not to suggest she's any good at it

[–]badpeaches 110ポイント111ポイント  (21子コメント)

You went beyond being stupid, you were blatantly an jerk and unhelpful to the mods at r/science for the Stephen Hawking ama.

[–]MrJohz 42ポイント43ポイント  (16子コメント)

The mods have since said that, while that was an accurate leak, it was an inaccurate representation of their discussions with /u/kn0thing, which had generally been much more positive.

[–]Phallindrome 33ポイント34ポイント  (9子コメント)

Nothing is stopping them from releasing the rest of the discussions, if that's the case. Releasing information is an easy way to correct misinformation.

[–]noobit 16ポイント17ポイント  (5子コメント)

That would go against policy which still seems to be to not talk to the user.

They still haven't answered any of /u/crash__bandicoot's questions, by the way.

Unfortunately, the questions I posed are still unanswered.
What happened to Victoria (edit: in regards to no plan being in place or not communicating the release to the AMA mods)? Why are you trying to reform iAMA? These are things that should have been addressed right away - to the community.

/u/ekjp dodged by talking about her getting downvoted on the site.
/u/kn0thing dodged by just focusing on explaining his bad comments.

Neither of them discussed what's really behind the iAMA reform, not to mention my question about why (?|?) really happened, which I have been bringing up trying to get seen.

[–]crash__bandicoot 10ポイント11ポイント  (2子コメント)

I'm trying to reach back out to /u/ekjp and /u/kn0thing. Right now they have the highest rated comment on this thread to respond to. I've put their responses in my original comment, so they know if they respond then their answers with get seen.

Trying my hardest to let them know I'm not attacking them and that I genuinely want to give them a platform to speak/answer these questions.

[–]noobit 3ポイント4ポイント  (0子コメント)

Me too - I've been trying to get a straight answer on the vote totals being removed, which (to me) was the marked start of this whole "admin disconnect" buildup.

I've been reaching out to /u/ekjp and /u/kn0thing here, because I agree with you - answering is a way 'just words' can help us believe what they're saying is a true turning point.

[–]comrade-jim -2ポイント-1ポイント  (0子コメント)

I think we should get rid of all private messages between users and ban any users who attempt to facilitate private communications through reddit.

This will decrease the number of pedophile attempts, vote brigading being organized out side the site its self, protect users from mods, and create a more open environment in general.

[–]Phallindrome 0ポイント1ポイント  (1子コメント)

Oh absolutely! I started a subreddit about that issue, /r/6_18, but it's unmoderated now and I doubt they'd give it back. Definitely something that pissed off the content creators.

[–]noobit 1ポイント2ポイント  (0子コメント)

Protip - it's not just within res, vote counts were viewable by any third party client and the API (so bots).

Ran into the same problem trying to make a vote bot that just counted upvotes. Even in a contest-mode thread, a moderator bot could see nothing in terms of ups/downs.

[–]dakta 6ポイント7ポイント  (2子コメント)

The problem is that there are thousands of lines of relevant conversation across multiple channels on multiple platforms, many of which contain private and entirely irrelevant information (personal discussion, intra-mod-team discussion of individual submissions, comments, and users, etc.) which does not have anything to do with the topic at hand and which needs to be manually cleaned out before anything like this is released.

That's not discounting the expectation of privacy of many of these exchanges happened under, and many of the participants would be justifiably upset if they found that things they said in private became public without their consent. Imagine if you were talking to your friends in your living room, and then a couple weeks or months later CNN broadcast your conversation. That'd be ass.

[–]Phallindrome 0ポイント1ポイント  (1子コメント)

In relation to the reddit community, it's more like a G20 forum than a personal living room chat. This is a conversation about the direction reddit is taking, and reddit shouldn't be complacent about not being able to follow it, let alone participate.

[–]dakta 3ポイント4ポイント  (0子コメント)

A G20 forum is an officially organized and endorsed event. The stuff you're talking about is more like world leaders hanging out at a pub.

We're all in favor of having the kind of official discussion space you think modtalk, defaultmods, and everything else is. The reality is that these are all entirely self-organized and historically somewhat rowdy spaces where mods let off steam and occasionally get serious stuff done.

It's not helpful to release those discussions. It's helpful to move them to a more appropriate place going forward, but we need the admins to take a leadership role in that process otherwise we'll just end up with another one of what we already have.

[–]kn0thing[A] -29ポイント-28ポイント  (5子コメント)

Yes, thank you for pointing this out.

That was only part of a conversation that was happening between multiple people over PMs and email. I have been working very hard over this weekend with all the mods across the relevant communities and it means a lot to me that the r/science mods cast sunlight on that.

[–]kilwam 12ポイント13ポイント  (0子コメント)

Why did you not have a better transition plan for this new approach to AMAs?

[–]saganispoetry 7ポイント8ポイント  (2子コメント)

Any word on why it took so long for any of this to be publicly addressed, and done so after Pao had talked to other news media including buzzfeed?

[–]curiiouscat 1ポイント2ポイント  (0子コメント)

It took a day or so over one of the most important holiday weekends in the United States. They handled this incredibly fast.

[–]GODZILLAFLAMETHROWER[🍰] [スコア非表示]  (0子コメント)

why it took so long

You mean one business day after a national holiday weekend?

[–]sputs99 5ポイント6ポイント  (0子コメント)

So you acted nicer after realizing your major fuck up?

[–]Gilgamesh- -2ポイント-1ポイント  (0子コメント)

His messages to them were unprofessional, yes, but, in all fairness, reddit HQ was in something of a mess at the time, and he was under rather a lot of stress to provide stopgaps, and, eventually, resolution.

[–]2ply 20ポイント21ポイント  (0子コメント)

Alexis, I am disappoint. So disappoint. I remember watching so many other sites do the exact same thing, and so do you. This is why reddit has grown the way it has - because it was positioned to take in a huge influx of new users when other sites did the EXACT SAME THING you guys are doing now.

You're being completely tone-deaf, and displaying just how far you've gotten from understanding this community. I know you did once, but /u/ekjp NEVER has and never will. The damage she has done is immeasurable, and if you and the board don't act soon reddit will just be another story about how misguided attempts to control by committee destroyed a special online community.

[–]highastronaut 17ポイント18ポイント  (0子コメント)

Honestly how can you be that stupid? You're the founder and admin of a highly valued company. People obviously are mad about how things are being run and your response is to be playful? What the hell? You and the admin team admit to being wrong but consistently make the same mistakes and consistently have a smug and arrogant attitude. Today is the first time in years you guys have even acknowledged that. You're a professional, act like it.

[–]rip_lyl 5ポイント6ポイント  (0子コメント)

I don't think you were "being stupid", I think you just let your real personality slip through.

[–]TotesMessenger 4ポイント5ポイント  (0子コメント)

I'm a bot, bleep, bloop. Someone has linked to this thread from another place on reddit:

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[–]theAgingEnt 4ポイント5ポイント  (0子コメント)

based on all the positive feedback I’d gotten, thought the tide was turning with the entire reddit community

I'd like to know why you take a small amount of positive feedback as a legitimate demonstration of community feelings, but you refuse to take the massive heaps of negative feedback as the same.

[–]billndotnet 3ポイント4ポイント  (0子コメント)

Things really seemed a little raw when some of the bigger subs closed their doors in protest. You yourself stated that the priority at that point was to get the blacked out subs back online. Amidst the myriad threads covering the outrage, an assertion was made that the features used to blackout the subs were disabled or removed from the moderators. (I wish I'd bookmarked where I saw it, I'd search for it, but, you know..)

All of that said, it comes down to brass tacks and brass sacks: In the face of sustained revolt, or even a recurrence should the rift between admins and mods become irreparable, at what point does reddit, as a company, simply assume ownership of the larger revenue generating subs? This is clearly a possibility at any time, and remains on the table as an elephant-esque point. The only thing preventing this from occurring is pure goodwill, being reddit's desire to maintain a working relationship with moderators, and maintaining reddit as a place 'for the people'. At what point do the board members say, 'Identify and assume ownership of revenue sources', and how does that play out?

Can you comment on this?

[–]crash__bandicoot 7ポイント8ポイント  (0子コメント)

Looking through your comment history makes me see that you understand the responses were a bit off. I'll put your reply in my comment here so people can see it, along with Pao.

I think it brings up a good question though. Did you think, at the time, that this was just a small temper tantrum from the community? If so, it may be a good indicator that there's a large discrepancy between what the community thinks and what the admins think the community thinks.

Edit: a letter.

[–]AgentleFISTING 17ポイント18ポイント  (2子コメント)

Is this reddit, which brought in $8 million in ad revenue last year? Because your behavior is seriously like that of an angry forum moderating teenager. If reddit calls you a "professional" then we're already too fucked to recover.

[–]romulusnr 6ポイント7ポイント  (0子コメント)

Despite all the hand-wringing and glad-handing about how important business executives are, at the end of the day, they're still just bitchy, snotty high school shitheads. And people with money trust them with expensive toys called corporations -- and pay them a king's ransom to do it. Murica.

[–]iTrollYhu 10ポイント11ポイント  (12子コメント)

Stupid? You were a guy being a total jerk just for the fun of it.

[–]astarkey12 2ポイント3ポイント  (0子コメント)

Since you're here, I have a question about AMAs in /r/music and /r/listentothis. Previously, Victoria handled the entire process (from initial interest/scheduling to drafting the post and completing it) for 90-95% of all AMAs we hosted. Can we expect the same level of support/attention as before? If we aren't the ones going out to obtain the AMA, will we have no AMAs, or do y'all plan to attract and disseminate them for us too? She did as much work bringing them in as she did ensuring they ran smoothly.

I just need to know what's covered and what is now our responsibility so that we can adjust our processes going forward.

[–]FizzleMateriel 3ポイント4ポイント  (0子コメント)

I think you're only "sorry" because you inadvertently revealed your true colors, that you view redditors with contempt and only as a means to make money.

[–]Triplanetary 17ポイント18ポイント  (0子コメント)

You know Jon Snow, kn0thing.

[–]evilnight 5ポイント6ポイント  (0子コメント)

Live and learn. You know what needs to happen and when.

Keep the promises and all will be well.

[–]5th_Law_of_Robotics 1ポイント2ポイント  (0子コメント)

I'm guessing you like the taste of popcorn more than crow...

[–]americanpagesus 1ポイント2ポイント  (0子コメント)

Will you resign as an admin? You've basically admitted you aren't competent to be one.

[–]M3g4d37h 1ポイント2ポイント  (1子コメント)

I work with the public, and being glib in this light is never wise. I am glib at times, but in my work, no, no, no.

Rule of thumb: If things can go south, they generally will.

[–]fondledbydolphins 1ポイント2ポイント  (0子コメント)

Especially migratory birds.

[–]not_worth_your_time 1ポイント2ポイント  (0子コメント)

Protip: Most redditors don't share the admin's love of SRS. So when you say SRS type shit, people will hate you.

[–]Cthulhumanism 3ポイント4ポイント  (1子コメント)

I thought were restricted

Translation: I'm sorry I got caught.

[–]spermface 1ポイント2ポイント  (0子コメント)

To say he thought they were restricted when they were private is to say he thought MORE people could see it and didn't realize it was a private convo. In a restricted sub, everyone can read.

[–]romulusnr 1ポイント2ポイント  (2子コメント)

Good to know the person in charge of everything admits that he's willfully ignorant and flippant. The iceberg is that-a-way, Cap'n.

[–]fondledbydolphins 0ポイント1ポイント  (1子コメント)

He's not the only flippant one here, apparently.

[–]romulusnr 1ポイント2ポイント  (0子コメント)

I'm not the one in charge. I'm not even an employee. Are you seriously trying to call me a hypocrite and pretend that somehow the Chairman of the company is measured at the same level as some lowly user?

If so, you've only proved that I'm just as professional as the person in charge. What's that say about them?

[–]SharpKeyCard 1ポイント2ポイント  (0子コメント)

You can't just say, 'Oops, my bad!' and then expect to be forgiven. It doesn't work that way. You think that you can just apologize and everything will be okay, it won't be. We don't want empty apologies, we want a change. A change in communication, a change in plans, a change in attitude, a change in leadership.

[–]protestor 0ポイント1ポイント  (1子コメント)

thought the tide was turning with the entire reddit community

I think the problem is that while what sparked this particular protest were moderator issues, the whole site was up in arms because other stuff.

[–]Nikerym 2ポイント3ポイント  (0子コメント)

Sure the change is mainly affecting mods, but that doesn't mean it's not a user issue, Mods are users too, and we as users should be trying to support them for giving their own personal time to make the sub-reddits as great as they are. When it comes down to it, it's mods/users that make a sub-reddit great, not the admins. so when admins/reddit corporate try to step in and shit all over our mods, the users are the ones who should be stepping up to support them.

[–]briibeezieee 0ポイント1ポイント  (0子コメント)

Not like I'm satisfied so far, BUT I'd encourage you to keep your head up and sift through the constructive responses and ignore the trolls.

Good luck man.

[–]sirbruce 0ポイント1ポイント  (9子コメント)

Apologies aren't just about saying you're sorry. You must:

  1. Acknowledge what you did that was wrong. You've done this, at least in some instances. That's good.

  2. Explain that you understand WHY it was wrong. You haven't really done that. Saying it was a bad attempt at being playful suggests that being playful would not be wrong if it had been done better.

  3. MAKE RESTITUTION. Few apologists perform this step. What have you done to MAKE UP for the damage your wrong behavior caused?

I've reported bad behavior from other admins to you and you've done nothing. Where is my apology from /u/raldi? Where is my apology from /u/hueypriest? Where is my apology from the other admins from not doing shit about their bad behavior for years?

[–]raldi 3ポイント4ポイント  (8子コメント)

I've reported bad behavior from other admins to you and you've done nothing.

That is so not true. You got an amazing apology.

I just wish it hadn't been in the form of a PM, so it could be read by the whole community.

[–]slower_fish -1ポイント0ポイント  (0子コメント)

You may want to consider getting on board with the rest of the Reddit and signing this Change.org petition.

[–]tilsitforthenommage 0ポイント1ポイント  (1子コメント)

Yeah that was pretty dumb.

[–]llehsadam -2ポイント-1ポイント  (0子コメント)

He is supposedly human... so he has to make a few mistakes to keep up appearances.