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We apologize (self.announcements)

ekjp[A] が 投稿x13

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[–]catdeuce 1709ポイント1710ポイント  (145子コメント)

So what's to stop you from shadowbanning someone the next time you're upset about something in your personal life?

[–]janzboi 39ポイント40ポイント  (1子コメント)

Great point bro 👍.

[–]hyperforce 118ポイント119ポイント  (0子コメント)

So what's to stop you from shadowbanning someone the next time you're upset about something in your personal life?

Absolutely nothing.

[–]Wonka_Vision 59ポイント60ポイント  (1子コメント)

Seriously -- is professionalism not a thing?

[–]avantvernacular 15ポイント16ポイント  (0子コメント)

"Popcorn tastes good." Clearly not.

[–]Metalsand 13ポイント14ポイント  (0子コメント)

While harsh, considering the circumstances it's not unwarranted. He was shadowbanned without appeal due to pure negligence...and shadowbanning is NOT SOMETHING THAT SHOULD BE DONE LIGHTLY. In the given situation, that's absolutely asinine and irresponsible to shadow ban someone, because they are not deliberately breaking the rules with alt accounts or something.

[–]LandoChronus 25ポイント26ポイント  (3子コメント)

The entire issue, summed up in one response.

Why is it that, today, as "far as we've come" in society, NOT giving a shit, until you've destroyed something, people think "My bad" is acceptable ?

Why is it ok for people to not care, to not put forth any effort in preventing issues, to completely disregard any possible consequences beyond "Hey this will work for me!" ? Then, when someone calls them on it and say "Hey, this is messed up, what were you thinking?" that person thinks a simple apology will resolve everything. What has happened...

[–]3ric3288 2ポイント3ポイント  (1子コメント)

People don't think a simple apology will resolve everything, rather, it's an admission of fault. People make mistakes and admitting fault is a way to help bear the burden of the recipient who was wronged. I don't think you understand what an apology is for.

[–]LandoChronus 1ポイント2ポイント  (0子コメント)

An apology is to make themselves feel better. It can't help bear the burden of not having money if they've lost their job. It doesn't get the time back you've wasted waiting on them. It won't return your self esteem if they say something hurtful that crushes you.

People don't apologize to make the person feel better; they want forgiveness so they can feel ok about it.

[–]carpe_die 2ポイント3ポイント  (0子コメント)

Just like any organization, the culture in said organization starts with the tone that the leader creates.

[–]rafits 36ポイント37ポイント  (1子コメント)

Reddit hire this person to moderate the mods~

[–]madcaplarks 0ポイント1ポイント  (0子コメント)

but who mods the mods modder?

[–]castle_of_anthrax 514ポイント515ポイント  (47子コメント)

Damn son. You all are ruthless as fuck lol

[–]Thisismyfinalstand 333ポイント334ポイント  (19子コメント)

You walk into McDonald's and order a cheeseburger, but the cashier tells you "You aren't wearing a shirt, you're permanently banned for life from all McDonald's restaruants. You will still be charged for your meal, but you will not receive it. You have no real way to appeal. Get out."

Later, the cashier admits she stubbed her toe on the way to work, and her cat pooped outside of the box, and her boyfriend didn't do the laundry, and she may have overreacted. By her own admission, she overreacted, but do you think for a second that McDonald's will keep that employee around? They don't even keep managers who attempt to stop robberies or crazed employee rages...

But not at Reddit! It's okay for employees here to be unprofessional and crass, because there is no real recourse or revenue generated from the individual peon. We are 1 of millions of accounts, and as this guy has proven, we'll just make another one anyway...

[–]nascentt 91ポイント92ポイント  (11子コメント)

You make an excellent point.

I think the problem is we've come to expect this attitude from Reddit staff now, it's so frequent. If another company (such as mcdonalds) were so rude and brash you'd know you have someone high up to complain to, and there'd be consequences for the employee.. but here...
here there's no consequences for any of reddit staff (they can pretty much treat you how they want, ban you, be cold and callous "popcorn tastes good") and you know that absolutely nothing will happen to them. Nothing.

[–]OneRedSent 63ポイント64ポイント  (10子コメント)

I don't know how /u/kn0thing still has a job after that popcorn shit.

[–]sci901 26ポイント27ポイント  (1子コメント)

My god, when I saw that, I was flabbergasted. How out of touch can someone be? Holy shit.

[–]rafay_M 7ポイント8ポイント  (2子コメント)

He's the co-founder and chief executive of Reddit.

[–]OneRedSent 4ポイント5ポイント  (1子コメント)

executive chairman, I think. Pao is chief executive.

[–]Waldhorn 1ポイント2ポイント  (0子コメント)

assistant TO the regional manager

[–]Milk4Life 0ポイント1ポイント  (0子コメント)

Got some sauce?

[–]Vakieh -1ポイント0ポイント  (3子コメント)

That is the language of /r/subredditdrama, it makes perfect sense within SRD, and no sense at all outside it.

The way you talk with friends in the pub is different to the way you talk with business clients.

What was dumb as fuck was having that be the first message - there needed to be a huge public statement (like this one) as the first thing people saw. This is days too late.

[–]rafay_M 0ポイント1ポイント  (2子コメント)

Fuck that. That excuse is what people in /r/theredpill use. They would argue to you that their discourse is an exercise in polemics, and that its a man's space and shit like this generally.

Seriously read that. Does that excuse the things they say or the hostility and intentions towards the subject matter, women?

[–]Vakieh -2ポイント-1ポイント  (1子コメント)

Fuck what? He was flippant in his response in SRD, because flippant, sarcastic responses are 99% of the comments in SRD. Are you seriously trying to link saying sarcastic things in a sarcastic sub is the same thing as saying sexist things in a sexist sub?

[–]rafay_M 0ポイント1ポイント  (0子コメント)

Are you absolutely unaware of the double standard?

He was flippant in his response in SRD, because flippant, sarcastic responses are 99% of the comments in SRD.

So that makes him a flippant, sarcastic person who regards hundreds of thousands of his angry users' concerns as worthy of that kind of derision. He betrays his own feelings about our concerns; amusement.

Just like /r/theredpill would say its perfectly fine to engage in polemics in a sub that celebrates polemics(they claim its a way of making fun of the perpetually offended, politically correct world which needs to be made fun of), youre using the same argument. Because kn0thing engages in a sub that makes fun of redditers and especially the recent drama, he is entitled to just be ironically sexist dismissive without that reflecting badly on his character or concerns whatsoever.

Also, be careful with that claim of sexist. /r/subredditdrama is on par with theredpill for bigotry and exceeds it in toxicity, according to this study.

[–]catdeuce 56ポイント57ポイント  (4子コメント)

TAKE MY REDDIT ALL YOU WANT BUT DON'T YOU FUCK WITH MY CHICKEN MCNUGGETS, YOU SON OF A BITCH.

[–]catdeuce 421ポイント422ポイント  (24子コメント)

Not sure why that is ruthless. Just a genuinely simple question. They're making changes. This should be one of them. At least a review/appeal process should be part of the new Reddit. Make it just protracted enough so that legit people want to go through it, but spammers don't. Not a difficult concept.

[–]rkih 43ポイント44ポイント  (6子コメント)

Even 4chan has an appeal process...

[–]Corwinator 10ポイント11ポイント  (0子コメント)

EVEN THE NASTY MOTHER FUCKERS AT 4CHAN

[–]I_Think_Alot 1ポイント2ポイント  (0子コメント)

fine faggot / no faggot

[–]ArZeus 1ポイント2ポイント  (0子コメント)

4chan > leddit

[–]Calvin_ 0ポイント1ポイント  (0子コメント)

oh shit, this is what gets me. even fucking 4chan.

[–]Aozi 1ポイント2ポイント  (1子コメント)

4chan bans your IP because there are no accounts. Reddit bans your account and lets you make a new one right away.

So when you're banned in 4chan you cannot participate at all, when you're banned in reddit you lose your Internet points and that's it.

[–]mr_labowski 0ポイント1ポイント  (0子コメント)

The whole discussion is about shadow-banning regular users on Reddit though. If it was a regular ban and the users was notified, then sure, they just lost some internet points and can make a new account. If they're shadow-banned though there is no notification, and they do lose the ability to participate on the site until they happen to discover their situation.

[–]swiftkilla77 12ポイント13ポイント  (1子コメント)

Remember the SJW's going after someone because he made a joke remark about female s being emotional in the work place? Lol

[–]Suppafly 4ポイント5ポイント  (0子コメント)

This part

(without my husband, might I add)

does a huge disservice to women everywhere. Normal, well-adjusted people of both sexes are able to work professionally without having every little personal issue effect their conduct.

[–]I_Think_Alot 1ポイント2ポイント  (0子コメント)

If the truth sucks then it's pretty tame.

[–]fannytickler 1ポイント2ポイント  (0子コメント)

S/he's right, though.

In pretty much any other job dealing with the public, you'd face serious recourse if you allowed your personal issues to affect how you deal with your customers...

[–]OneRedSent 61ポイント62ポイント  (0子コメント)

This.

[–]ArcadianDelSol 25ポイント26ポイント  (1子コメント)

Generally, when people are made aware of a mistake, they use that awareness in the future. I would hope and expect that the next time she is upset about something in her personal life, there will be that moment of recollection about today's thread - and a better outcome will result.

This is the way in which all of us learn to be better than we are - by making big mistakes, and then fully digesting them.

[–]TPpower99 3ポイント4ポイント  (0子コメント)

rekt

[–]thisguysmokey 10ポイント11ポイント  (1子コメント)

Absolutely nothing. Lol.

He's gunna be released from his position soon enough. The shadowbans will likely stop.

[–]rultes 3ポイント4ポイント  (0子コメント)

Hold on a sec, did I just hear it right - a worker at the incorporated company admits that she mixes personal life with work?

Oy gevalt! Muh sides!

[–]TheRain 1ポイント2ポイント  (0子コメント)

Oof!

[–]iam_not_a_bug_ama -1ポイント0ポイント  (2子コメント)

People deserve a chance to learn and make up for mistakes.

Her past actions were inexcusable. Most likely this wasn't the only account banned during her "moving phase". It took a reddit revolt to make her own up to one single instance is terrible.

The fact that she owned up to this at all and composed a thoughtful reply is an incredible step in the right direction.

I'm probably being a naive optimist, but I'd rather give these admins a chance.

Maybe we'll be disappointed. Then again, maybe we won't. We'll find out soon enough.

[–]Hitchhiking_Moose 15ポイント16ポイント  (0子コメント)

Idk about you, but if I acted like that at my job to a customer, my ass would be looking for a new job 5 minutes later.

[–]Suppafly 1ポイント2ポイント  (0子コメント)

So what's to stop you from shadowbanning someone the next time you're upset about something in your personal life?

Seriously, people who mention personal problems as an excuse for improper business behavior need to seek less stressful jobs.

[–]webah -2ポイント-1ポイント  (2子コメント)

What do you expect her to say? She's human. She makes mistakes. The fact that she owned up to it shows quite a bit. She could have remained in the dark but she chose to own up to her mistake. At least give me something for that. Yeah, reddit admins could definitely get better. But this is a great step in the right direction.

[–]twomongsmakearight 2ポイント3ポイント  (0子コメント)

the good old "sorry i got caught" apology

[–]yaschobob 6ポイント7ポイント  (0子コメント)

Don't be a sheep. This is just the reddit team realizing they've pissed a whole bunch of people off, so they're doing a few good deeds to try to trick some sheep into thinking they've changed.

If you actually believe that there is some revelation and some improvements to the process coming, then I have a bridge to sell you.

[–]halfmanhalfvan 1ポイント2ポイント  (0子コメント)

http://imgur.com/3lzx51w

[–]NuttMark -4ポイント-3ポイント  (1子コメント)

Nothing. She is a woman.

[–]krispykrackers[A] -204ポイント-203ポイント  (24子コメント)

It wasn't that I banned him because I was emotional, but I do think my response to him was unprofessional and that probably played into why. The biggest thing I did wrong, in my opinion, was not following up after he messaged a second time and allowing his long-tenured account to fall through the cracks.

[–]catdeuce 113ポイント114ポイント  (7子コメント)

So are you (Reddit) putting measures in place to avoid this issue in the future? If so, what?

[–]TheTVTropesGuy 53ポイント54ポイント  (0子コメント)

No.

[–]flatulala 47ポイント48ポイント  (0子コメント)

If this case wasn't so hot right now, you'd probably be shadow-banned for these questions.

[–]nandhp 11ポイント12ポイント  (3子コメント)

Well, they run the site contact off of modmail. Maybe this could be the motivation for evolving modmail into a ticket tracker? (Or connecting it up to one as an option; something I've been experimenting with recently.)

[–]catdeuce 8ポイント9ポイント  (2子コメント)

Hang on, let me hold my breath.

[–]nascentt 3ポイント4ポイント  (0子コメント)

and that's the last we heard of catdeuce..

[–]Godrilos 2ポイント3ポイント  (0子コメント)

WOAH WHERES YOUR COMMENT

[–]ziptime 21ポイント22ポイント  (0子コメント)

Unbanning the account is the fairest solution and don't ignore reasonable recourse / dialogue in future.

[–]xxfay6 9ポイント10ポイント  (0子コメント)

Wasn't the standard procedure for something like that to delete the post while replying with the reason why it was deleted?

It's not just unprofessional, it's plain wrong not to notify when an anti-spam tool has been used as means for control.

The difference between shadowban and regular delete is that one doesn't have a formal followup, which is what allows for these kinds of things to keep happening. Using shadowban to deal with regular users on small offenses does not allow for actual appeal, and just slips across "Tee hee, I forgot. Whoops." When this happens it's transformed from harrasment protection to censorship.

[–]ZorbaTHut 14ポイント15ポイント  (0子コメント)

You keep talking about why the problem happened, but you're not talking about what you'll do in the future to prevent it from happening.

"Oh, yeah, I forgot to put oil in that truck. Now the engine's ruined. You'll have to buy a new truck."

"Oh shit! Well, as long as it doesn't happen again!"

"Eh."

"It won't happen again, right?"

"Eh."

"What are you going to do to prevent this from happening again?"

"I dunno. Who cares?"

[–]UKhairyman 35ポイント36ポイント  (0子コメント)

nonsense. Posting a phone number to a company's public phone number is not wrong, just like posting the phone number to a senator's office to oppose the TPP bill is not wrong. Those are no harassment, it is called dialogue. If they continue to contact that person against their well after they say not to call again then they can contact the police. Without posting links to websites, email addresses and phone numbers it is very difficult to get company's to listen to the people and make decisions that benefit the people.

[–]diceyy 13ポイント14ポイント  (0子コメント)

Crack?. More like the mariana trench

[–]firephreek 3ポイント4ポイント  (0子コメント)

If you're not capable of being responsible in your position, maybe you shouldn't be in a position that requires you to be responsible.

[–]-Silverfoxx 6ポイント7ポイント  (0子コメント)

So if you do end up shadowbanning someone again and they feel you have again been a bit ban happy what course of action should they take?

[–]ddplz 2ポイント3ポイント  (3子コメント)

So what are you going to do about it? Your screwup cost him dearly.

[–]metalmartyr -2ポイント-1ポイント  (2子コメント)

Your screwup cost him dearly.

Yeah, that's leg's not going to grow back.

[–]ddplz 1ポイント2ポイント  (1子コメント)

Nothing funny about losing reddit karma, people have killed for less

[–]metalmartyr -1ポイント0ポイント  (0子コメント)

I definitely understand. I gave my toddler to /u/ekjp a few weeks ago for 10,000 karma and a month of gold. I should feel bad, but do you see my fucking karma?

[–]demipenteract 2ポイント3ポイント  (0子コメント)

I bet a lot of your fuckups are swept under the rugs and left to "fall through the cracks"

[–]sprite_n_halo 7ポイント8ポイント  (0子コメント)

You're awful at your job, and one of your clients has amassed evidence of it and FORCED you to apologized after you failed to do your job properly. In most other positions in a service-industry company, you'd be fired by now. I hope it happens soon.

[–]Autodidact420 0ポイント1ポイント  (0子コメント)

I'm not sure you read through the masses of replies you get, but in the case you do here's one guys opinion (which doesn't seem to be te majority)... well actually lets start with a more realistic translation of what you are saying: :I didn't ban him because I was emotional [probably true] but reddit has now decided to be more lenient on matters like [or has told "me" to] this due to the outcry and will (hopefully) take measures to avoid similar future incidents.

Anyways, I just wanted to throw my two cents in and say this is actually doing quite a bit by way of restoring some of my faith in Reddit.

[–]Phoneaccount2 0ポイント1ポイント  (0子コメント)

Wow. Get the fuck out, or kill yourself. You don't get shit.